--- title: Salesmsg Reviews meta\_title: 'Salesmsg Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 414 reviews by the users' company size, role or industry to find out how Salesmsg works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 414 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Salesmsg Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of Salesmsg, finding it intuitive and convenient for patient communication. [(141 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604835&qs=pros-and-cons#reviews) Users find Salesmsg to facilitate **easy communication** , allowing effective interaction without disturbing patients too much. [(74 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604709&qs=pros-and-cons#reviews) Users value the **easy integration** with HubSpot, enhancing communication and workflow efficiency in their sales processes. [(66 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604911&qs=pros-and-cons#reviews) Users value the **seamless integration** of Salesmsg with HubSpot, enhancing communication and support efficiency. [(61 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604793&qs=pros-and-cons#reviews) Users value the **responsive customer support** of Salesmsg, enhancing their overall experience and resolution of issues. [(55 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1605019&qs=pros-and-cons#reviews) Users desire a **dark mode** and the ability to upload **large images** , noting these missing features improve usability. [(25 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604659&qs=pros-and-cons#reviews) Users experience **messaging issues** with delivery and limitations, impacting their overall texting experience. [(22 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1980572&qs=pros-and-cons#reviews) Users experience **sending issues** with blank panels and lack of feedback on message delivery, impacting usability. [(17 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604717&qs=pros-and-cons#reviews) Users report **SMS delivery issues** that can delay message viewing and cause unexpected calls during outgoing texts. [(17 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604895&qs=pros-and-cons#reviews) Users find the **slow loading** of the mobile app frustrating, often leading to reliance on the desktop version. [(16 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604878&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Salesmsg ##### 1. Ease of Use Users praise the **ease of use** of Salesmsg, finding it intuitive and convenient for patient communication. [ See 141 mentions ](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604835&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew R.") MR Matthew R. Small-Business (50 or fewer emp.) 4.0/5 "Seamless HubSpot Integration for Efficient Lead Management" What do you like about Salesmsg? I love the HubSpot integration and being able to text from the CRM with Salesmsg. It helps us communicate directly and efficiently with our potential ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Streamlined Salesforce Flows with Seamless SMS Webhooks" What do you like about Salesmsg? The Salesforce integration, along with the ability to add Salesmsg SMS webhooks to Salesforce flows, has been really helpful for our team. It allows u ##### 2. Easy Communication Users find Salesmsg to facilitate **easy communication** , allowing effective interaction without disturbing patients too much. [ See 74 mentions ](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604709&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew R.") MR Matthew R. Small-Business (50 or fewer emp.) 4.0/5 "Seamless HubSpot Integration for Efficient Lead Management" What do you like about Salesmsg? I love the HubSpot integration and being able to text from the CRM with Salesmsg. It helps us communicate directly and efficiently with our potential ![Matt C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt C.") MC Matt C. Small-Business (50 or fewer emp.) 5.0/5 "Manager Atlanta Cycling - Vinings" What do you like about Salesmsg? I use Salesmsg to communicate effectively with my customers, co-workers, and potential future customers. It helps me clean up my vocabulary to make cl ##### 3. Easy Integration Users value the **easy integration** with HubSpot, enhancing communication and workflow efficiency in their sales processes. [ See 66 mentions ](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604911&qs=pros-and-cons#reviews) See Related User Reviews ![Cameron J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cameron J.") CJ Cameron J. Mid-Market (51-1000 emp.) 5.0/5 "Great Useful App" What do you like about Salesmsg? It's connection with hubspot. That inegration is amazing and very useful ![Matthew R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew R.") MR Matthew R. Small-Business (50 or fewer emp.) 4.0/5 "Seamless HubSpot Integration for Efficient Lead Management" What do you like about Salesmsg? I love the HubSpot integration and being able to text from the CRM with Salesmsg. It helps us communicate directly and efficiently with our potential ##### 4. Integrations Users value the **seamless integration** of Salesmsg with HubSpot, enhancing communication and support efficiency. [ See 61 mentions ](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604793&qs=pros-and-cons#reviews) See Related User Reviews ![Cameron J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cameron J.") CJ Cameron J. Mid-Market (51-1000 emp.) 5.0/5 "Great Useful App" What do you like about Salesmsg? It's connection with hubspot. That inegration is amazing and very useful ![Matthew R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew R.") MR Matthew R. Small-Business (50 or fewer emp.) 4.0/5 "Seamless HubSpot Integration for Efficient Lead Management" What do you like about Salesmsg? I love the HubSpot integration and being able to text from the CRM with Salesmsg. It helps us communicate directly and efficiently with our potential ##### 5. Customer Support Users value the **responsive customer support** of Salesmsg, enhancing their overall experience and resolution of issues. [ See 55 mentions ](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1605019&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Streamlined Salesforce Flows with Seamless SMS Webhooks" What do you like about Salesmsg? The Salesforce integration, along with the ability to add Salesmsg SMS webhooks to Salesforce flows, has been really helpful for our team. It allows u ![ALLIE T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ALLIE T.") AT ALLIE T. Mid-Market (51-1000 emp.) 5.0/5 "Love this texting platform!" What do you like about Salesmsg? I love how user-friendly Salesmsg is! It definitely makes the process of reaching out to leads post-phone call a lot easier. My favorite feature is th ### 5 Cons or Disadvantages of Salesmsg ##### 1. Missing Features Users desire a **dark mode** and the ability to upload **large images** , noting these missing features improve usability. [ See 25 mentions ](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604659&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Streamlined Salesforce Flows with Seamless SMS Webhooks" What do you dislike about Salesmsg? We’d love to see the Salesforce integration built out further. For example, we use Salesmsg SMS webhooks in Flows, but right now I can’t use merge fie ![Matt C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt C.") MC Matt C. Small-Business (50 or fewer emp.) 5.0/5 "Manager Atlanta Cycling - Vinings" What do you dislike about Salesmsg? Sometimes the videos don't come through the system clearly to see or hear problems. ##### 2. Messaging Issues Users experience **messaging issues** with delivery and limitations, impacting their overall texting experience. [ See 22 mentions ](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1980572&qs=pros-and-cons#reviews) See Related User Reviews ![ALLIE T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ALLIE T.") AT ALLIE T. Mid-Market (51-1000 emp.) 5.0/5 "Love this texting platform!" What do you dislike about Salesmsg? There is nothing really noteworthy about what I dislike. Maybe being able close messages automatically after sending instead of manually having to clo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "By far the best SMS/MMS/Phone solution on the market" What do you dislike about Salesmsg? I still wish they would improve the online chat support. ##### 3. Sending Issues Users experience **sending issues** with blank panels and lack of feedback on message delivery, impacting usability. [ See 17 mentions ](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604717&qs=pros-and-cons#reviews) See Related User Reviews ![Matt C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt C.") MC Matt C. Small-Business (50 or fewer emp.) 5.0/5 "Manager Atlanta Cycling - Vinings" What do you dislike about Salesmsg? Sometimes the videos don't come through the system clearly to see or hear problems. ![ALLIE T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ALLIE T.") AT ALLIE T. Mid-Market (51-1000 emp.) 5.0/5 "Love this texting platform!" What do you dislike about Salesmsg? There is nothing really noteworthy about what I dislike. Maybe being able close messages automatically after sending instead of manually having to clo ##### 4. SMS Issues Users report **SMS delivery issues** that can delay message viewing and cause unexpected calls during outgoing texts. [ See 17 mentions ](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604895&qs=pros-and-cons#reviews) See Related User Reviews ![sean h.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sean h.") SH sean h. 5.0/5 "Effortless Communication, Easy Setup" What do you dislike about Salesmsg? I don't think there's too much, besides some issues with text message delivery and things like that. ![Stephanie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie B.") SB Stephanie B. Small-Business (50 or fewer emp.) 5.0/5 "After a bit of set up time, it's fantasti" What do you dislike about Salesmsg? The only downside isn't really their fault but has to do with SMS in general but the set up and approval process took a long time. It wasn't difficult ##### 5. Slow Loading Users find the **slow loading** of the mobile app frustrating, often leading to reliance on the desktop version. [ See 16 mentions ](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604878&qs=pros-and-cons#reviews) See Related User Reviews ![Cameron J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cameron J.") CJ Cameron J. Mid-Market (51-1000 emp.) 5.0/5 "Great Useful App" What do you dislike about Salesmsg? Load quicker. It can be slow and the organization of texts and be done better NM Naod M. Mid-Market (51-1000 emp.) 4.5/5 "Best and most resourceful tool to use to bring in more business" What do you dislike about Salesmsg? Sometimes the app freezes or gets stuck, which can interrupt my workflow ![Verified User in Printing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Printing") UP Verified User in Printing Small-Business (50 or fewer emp.) 6/11/2026 "Easy Way to Combine All My Inboxes" 4/5 What do you like best about Salesmsg? How easy it is to combine all the different inboxes i monitor Review collected by and hosted on G2.com. What do you dislike about Salesmsg? The app could use a little help. I mostly use the webbrowser since the app leaves something to be wanting more Review collected by and hosted on G2.com. What problems is Salesmsg solving and how is that benefiting you? all inboxes in one place Review collected by and hosted on G2.com. Show More Response from Aida Keene of Salesmsg [Editedit](https://www.g2.com/survey_responses/salesmsg-review-12949562/official_response/edit) Thanks for the review! We're happy to hear Salesmsg helps you keep all your inboxes in one place. We also appreciate the feedback on the mobile app, it's helpful as we continue improving the experience. Thanks for your support! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Koleton K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Koleton K.") KK Koleton K. 2/11/2026 "Effortless Customer Engagement with Powerful Features" 4.5/5 What do you like best about Salesmsg? I find the save replies feature in Salesmsg to be huge because it saves us time. In my line of work, I'm often sending the same message to folks over and over, and it's nice to be able to just throw that their way and already have it typed up. Review collected by and hosted on G2.com. What do you dislike about Salesmsg? NA Review collected by and hosted on G2.com. What problems is Salesmsg solving and how is that benefiting you? Salesmsg helps us stay in communication with customers efficiently, keeping us top of mind by reaching out to our current customers with updates on the platform, announcements, and to confirm/encourage progress with processes; it's extremely helpful. Its saved replies save time by addressing repetitive messaging tasks. Review collected by and hosted on G2.com. Show More Response from Aida Keene of Salesmsg [Editedit](https://www.g2.com/survey_responses/salesmsg-review-12343816/official_response/edit) Thank you so much for the thoughtful review! We’re thrilled to hear that Saved Replies are making such a big difference for you. It’s also great to know Salesmsg is helping you stay top of mind with your customers and keep communication flowing smoothly. Thanks for sharing your experience! Validated ReviewerIncentivizedSource: Seller invite ![Shayla D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shayla D.") SD Shayla D. Sales Representative Small-Business (50 or fewer emp.) 5/28/2026 "Instant Message Notifications That Keep Me on Track" 5/5 What do you like best about Salesmsg? I like how it notifies me when people message back. Review collected by and hosted on G2.com. What do you dislike about Salesmsg? Sometimes difficult to make calls to customers, it has a hard time loading Review collected by and hosted on G2.com. What problems is Salesmsg solving and how is that benefiting you? It is definitley helping me be able to send multiple messages at once which is very beneficial for my business Review collected by and hosted on G2.com. Show More Response from Aida Keene of Salesmsg [Editedit](https://www.g2.com/survey_responses/salesmsg-review-12887636/official_response/edit) Thanks for the review! We’re glad the notifications and messaging features have been helping you stay on top of conversations and reach more customers at once. We also appreciate the feedback around calling performance, and we’ll be sure to share it with our team. Validated ReviewerIncentivizedSource: Seller invite ![Rafael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rafael S.") RS Rafael S. Customer support Small-Business (50 or fewer emp.) 3/12/2025 "Salesmsg review" 5/5 What do you like best about Salesmsg? The updates have made it faster and easier to stay on top of messages. I especially like how everything is more organized now. Review collected by and hosted on G2.com. What do you dislike about Salesmsg? I’d like to see more advanced automation settings and better integration with our CRM so we can reduce manual steps. Review collected by and hosted on G2.com. What problems is Salesmsg solving and how is that benefiting you? Salesmsg is helping us streamline and centralize our communication with customers by allowing us to send and receive text messages in real time. It’s especially helpful for quick updates, appointment reminders, and followups. It saves us a lot of time compared to calling or emailing, and our response rate has definitely improved since using it. Review collected by and hosted on G2.com. Show More Response from Aida Keene of Salesmsg [Editedit](https://www.g2.com/survey_responses/salesmsg-review-10937142/official_response/edit) Hey Rafael! We're thrilled to hear that you find Salesmsg intuitive and easy to navigate, and that it has enhanced engagement and response rates for your team. We appreciate your recommendation! 2/4/2026 Validated ReviewerIncentivizedSource: Seller invite ![Raj B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raj B.") RB Raj B. Account Executive Mid-Market (51-1000 emp.) 1/7/2026 "Phenomenal Messaging and Effortless Team Collaboration" 5/5 What do you like best about Salesmsg? Salesmsg can have a collective messaging system, whether it is members of your team, or for your own messages, and the deliverable rate is phenomenal ! I also love the seamless integration with HubSpot. Review collected by and hosted on G2.com. What do you dislike about Salesmsg? There is nothing to dislike about this service. The user-interface is easy to use. Review collected by and hosted on G2.com. What problems is Salesmsg solving and how is that benefiting you? It is curtailing the barriers often found in SMS platforms, and allows a user to send messages with ease, especially from the CRM system directly. Review collected by and hosted on G2.com. Show More Response from Aida Keene of Salesmsg [Editedit](https://www.g2.com/survey_responses/salesmsg-review-12188197/official_response/edit) Thank you for sharing your positive experience with Salesmsg! We're glad to hear that you find the user-interface easy to use and that it is solving barriers in SMS platforms. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Mike C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike C.") MC Mike C. Sales Small-Business (50 or fewer emp.) 5/21/2025 "Salesmsg: Effortlessly Connect with Ease" 5/5 What do you like best about Salesmsg? I appreciate Salesmsg because it fits the bill for primary communication since most people aren't responding to emails or phone calls these days. I like its ease of use and the integration with our CRM, which ensures all communication is available to the team. The initial setup was easy, and I'm so satisfied with it that I'd rate the likelihood of recommending it to a friend or colleague as a 10. Review collected by and hosted on G2.com. What do you dislike about Salesmsg? I have no complaints Review collected by and hosted on G2.com. What problems is Salesmsg solving and how is that benefiting you? I use Salesmsg because most people aren't responding to emails or phone calls, so it fits as my primary communication tool. Its integration with our CRM makes all communication accessible to the team. Review collected by and hosted on G2.com. Show More Response from Aida Keene of Salesmsg [Editedit](https://www.g2.com/survey_responses/salesmsg-review-11202998/official_response/edit) We appreciate your positive review! It's wonderful to hear that Salesmsg has solved the integration of SMS to your database, saving you time and providing effective communication. Thanks for choosing Salesmsg for your business needs! 1/6/2026 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Printing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Printing") UP Verified User in Printing Small-Business (50 or fewer emp.) 6/11/2026 "Better Than The Lottery For Communication" 5/5 What do you like best about Salesmsg? Having a desktop version, and being able to see all contacts quickly. Review collected by and hosted on G2.com. What do you dislike about Salesmsg? blocks bad words, and sometimes issues with sending photos. Review collected by and hosted on G2.com. What problems is Salesmsg solving and how is that benefiting you? quick communication if they are not an email type person. Review collected by and hosted on G2.com. Show More Response from Thiago Nascimento of Salesmsg [Editedit](https://www.g2.com/survey_responses/salesmsg-review-7748367/official_response/edit) Thanks for this — happy to hear the desktop experience and contact visibility are working well for you. he photo sending issues are worth looking into — if you run into that again, reach out to support@salesmessage.com and we'll dig in. On the language filtering, that's carrier-level compliance we have to work within, but we're always looking at ways to make it less disruptive. Thank you once again! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Small-Business (50 or fewer emp.) 10/10/2024 "By far the best SMS/MMS/Phone solution on the market" 5/5 What do you like best about Salesmsg? Still the best platform for Active Campaign users to integrate SMS/MMS/Phone into their automations. They are also far and away the best of all of our vendors in running a product improvement process where users feel like they are being heard and prioritized. Review collected by and hosted on G2.com. What do you dislike about Salesmsg? I still wish they would improve the online chat support. Review collected by and hosted on G2.com. What problems is Salesmsg solving and how is that benefiting you? Getting personalized messages to customers and prospects in a timely manner, both one-off and automated. Organizing our customer service inquiries. Consolidating text and phone services in one place and phone number. Review collected by and hosted on G2.com. Show More Response from Aida Keene of Salesmsg [Editedit](https://www.g2.com/survey_responses/salesmsg-review-10358891/official_response/edit) We appreciate your feedback and are thrilled to hear that Salesmsg is the best solution for your messaging needs, especially with its integration with Active Campaign. We understand your concern about the online chat feature and will take steps to improve this aspect of our service. 2/23/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Umesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Umesh S.") US Umesh S. Senior Admission Advisor Small-Business (50 or fewer emp.) 7/16/2025 "No More Missed Connections – Just Results" 4.5/5 What do you like best about Salesmsg? What I like best about Salesmsg is how instantly it humanizes my outreach. Whether I’m following up with a warm lead or re-engaging someone who went quiet, I can send personalized texts that actually get read — and more importantly, get responses. The real-time conversations, quick templating, and ability to manage everything from one dashboard make it an absolute game-changer for admissions and sales follow-ups. Plus, I love that I can switch between desktop and mobile effortlessly — it feels like I’m always “in the conversation,” no matter where I am. Review collected by and hosted on G2.com. What do you dislike about Salesmsg? What I dislike about Salesmsg is that the search and filtering features could be more robust. When you’re juggling a large volume of conversations, it can take a bit of extra time to find older threads or sort by specific lead tags. A cleaner way to organize and prioritize messages would make the experience even smoother. That said, it’s a solid platform — and these are more "nice to have" improvements than dealbreakers. Review collected by and hosted on G2.com. What problems is Salesmsg solving and how is that benefiting you? What I like most about Salesmsg is how much more effective it is than email. Texting through Salesmsg gets faster, more reliable responses, especially when compared to emails that often sit unread. I’ve seen a noticeable increase in engagement — people are simply more likely to reply to a quick, friendly text than open a formal email. The platform makes it easy to manage conversations at scale, personalize outreach, and follow up without being pushy. It’s become my go-to tool for lead follow-ups, appointment reminders, and turning interest into action. Honestly, it’s like having a direct line to your leads' attention — which email just can’t compete with. Review collected by and hosted on G2.com. Show More Response from Aida Keene of Salesmsg [Editedit](https://www.g2.com/survey_responses/salesmsg-review-11402612/official_response/edit) Thank you for sharing what you like best about Salesmsg! We're glad to hear that the real-time conversations, and quick templating have been valuable for your outreach. We understand your feedback on the search and filtering features, and we're continuously working to enhance the platform for a smoother user experience. We appreciate your insights! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Giuseppe L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giuseppe L.") GL Giuseppe L. fitness consultant Small-Business (50 or fewer emp.) 6/2/2026 "Easy to Use, Clear, and Keeps Clients Happy" 5/5 What do you like best about Salesmsg? eASY TO USE, CLIENT ARE HAPPY, AND U CAN REPRSHASE THANKS TO AI Review collected by and hosted on G2.com. What do you dislike about Salesmsg? NOTHING, ALL IS SUPER GOOD AND CLEAR, ALL Review collected by and hosted on G2.com. What problems is Salesmsg solving and how is that benefiting you? Create a stong interpersonal connection with client Review collected by and hosted on G2.com. Show More Response from Aida Keene of Salesmsg [Editedit](https://www.g2.com/survey_responses/salesmsg-review-12908313/official_response/edit) Thank you for the review! We're so glad to hear Salesmsg is easy to use and helping you build stronger connections with your clients. It's also great to know the AI features are making communication even easier. We appreciate your support! 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