--- title: Salesmsg Reviews meta\_title: 'Salesmsg Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 414 reviews by the users' company size, role or industry to find out how Salesmsg works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 414 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

### Salesmsg Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the **ease of use** of Salesmsg, finding it intuitive and convenient for patient communication. [(141 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604835&qs=pros-and-cons#reviews)

Users find Salesmsg to facilitate **easy communication** , allowing effective interaction without disturbing patients too much. [(74 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604709&qs=pros-and-cons#reviews)

Users value the **easy integration** with HubSpot, enhancing communication and workflow efficiency in their sales processes. [(66 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604911&qs=pros-and-cons#reviews)

Users value the **seamless integration** of Salesmsg with HubSpot, enhancing communication and support efficiency. [(61 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604793&qs=pros-and-cons#reviews)

Users value the **responsive customer support** of Salesmsg, enhancing their overall experience and resolution of issues. [(55 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1605019&qs=pros-and-cons#reviews)

Users desire a **dark mode** and the ability to upload **large images** , noting these missing features improve usability. [(25 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604659&qs=pros-and-cons#reviews)

Users experience **messaging issues** with delivery and limitations, impacting their overall texting experience. [(22 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1980572&qs=pros-and-cons#reviews)

Users experience **sending issues** with blank panels and lack of feedback on message delivery, impacting usability. [(17 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604717&qs=pros-and-cons#reviews)

Users report **SMS delivery issues** that can delay message viewing and cause unexpected calls during outgoing texts. [(17 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604895&qs=pros-and-cons#reviews)

Users find the **slow loading** of the mobile app frustrating, often leading to reliance on the desktop version. [(16 mentions)](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604878&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Salesmsg

##### 1. Ease of Use

Users praise the **ease of use** of Salesmsg, finding it intuitive and convenient for patient communication.
[
See 141 mentions
](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604835&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Matthew R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew R.")
MR

Matthew R.

Small-Business (50 or fewer emp.)

4.0/5

"Seamless HubSpot Integration for Efficient Lead Management"

What do you like about Salesmsg?

I love the HubSpot integration and being able to text from the CRM with Salesmsg. It helps us communicate directly and efficiently with our potential

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Streamlined Salesforce Flows with Seamless SMS Webhooks"

What do you like about Salesmsg?

The Salesforce integration, along with the ability to add Salesmsg SMS webhooks to Salesforce flows, has been really helpful for our team. It allows u

##### 2. Easy Communication

Users find Salesmsg to facilitate **easy communication** , allowing effective interaction without disturbing patients too much.
[
See 74 mentions
](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604709&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Matthew R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew R.")
MR

Matthew R.

Small-Business (50 or fewer emp.)

4.0/5

"Seamless HubSpot Integration for Efficient Lead Management"

What do you like about Salesmsg?

I love the HubSpot integration and being able to text from the CRM with Salesmsg. It helps us communicate directly and efficiently with our potential

 ![Matt C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt C.")
MC

Matt C.

Small-Business (50 or fewer emp.)

5.0/5

"Manager Atlanta Cycling - Vinings"

What do you like about Salesmsg?

I use Salesmsg to communicate effectively with my customers, co-workers, and potential future customers. It helps me clean up my vocabulary to make cl

##### 3. Easy Integration

Users value the **easy integration** with HubSpot, enhancing communication and workflow efficiency in their sales processes.
[
See 66 mentions
](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604911&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Cameron J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cameron J.")
CJ

Cameron J.

Mid-Market (51-1000 emp.)

5.0/5

"Great Useful App"

What do you like about Salesmsg?

It's connection with hubspot. That inegration is amazing and very useful

 ![Matthew R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew R.")
MR

Matthew R.

Small-Business (50 or fewer emp.)

4.0/5

"Seamless HubSpot Integration for Efficient Lead Management"

What do you like about Salesmsg?

I love the HubSpot integration and being able to text from the CRM with Salesmsg. It helps us communicate directly and efficiently with our potential

##### 4. Integrations

Users value the **seamless integration** of Salesmsg with HubSpot, enhancing communication and support efficiency.
[
See 61 mentions
](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604793&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Cameron J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cameron J.")
CJ

Cameron J.

Mid-Market (51-1000 emp.)

5.0/5

"Great Useful App"

What do you like about Salesmsg?

It's connection with hubspot. That inegration is amazing and very useful

 ![Matthew R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew R.")
MR

Matthew R.

Small-Business (50 or fewer emp.)

4.0/5

"Seamless HubSpot Integration for Efficient Lead Management"

What do you like about Salesmsg?

I love the HubSpot integration and being able to text from the CRM with Salesmsg. It helps us communicate directly and efficiently with our potential

##### 5. Customer Support

Users value the **responsive customer support** of Salesmsg, enhancing their overall experience and resolution of issues.
[
See 55 mentions
](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1605019&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Streamlined Salesforce Flows with Seamless SMS Webhooks"

What do you like about Salesmsg?

The Salesforce integration, along with the ability to add Salesmsg SMS webhooks to Salesforce flows, has been really helpful for our team. It allows u

 ![ALLIE T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ALLIE T.")
AT

ALLIE T.

Mid-Market (51-1000 emp.)

5.0/5

"Love this texting platform!"

What do you like about Salesmsg?

I love how user-friendly Salesmsg is! It definitely makes the process of reaching out to leads post-phone call a lot easier. My favorite feature is th

### 5 Cons or Disadvantages of Salesmsg

##### 1. Missing Features

Users desire a **dark mode** and the ability to upload **large images** , noting these missing features improve usability.
[
See 25 mentions
](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604659&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Streamlined Salesforce Flows with Seamless SMS Webhooks"

What do you dislike about Salesmsg?

We’d love to see the Salesforce integration built out further. For example, we use Salesmsg SMS webhooks in Flows, but right now I can’t use merge fie

 ![Matt C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt C.")
MC

Matt C.

Small-Business (50 or fewer emp.)

5.0/5

"Manager Atlanta Cycling - Vinings"

What do you dislike about Salesmsg?

Sometimes the videos don't come through the system clearly to see or hear problems.

##### 2. Messaging Issues

Users experience **messaging issues** with delivery and limitations, impacting their overall texting experience.
[
See 22 mentions
](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1980572&qs=pros-and-cons#reviews)

See Related User Reviews

 ![ALLIE T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ALLIE T.")
AT

ALLIE T.

Mid-Market (51-1000 emp.)

5.0/5

"Love this texting platform!"

What do you dislike about Salesmsg?

There is nothing really noteworthy about what I dislike. Maybe being able close messages automatically after sending instead of manually having to clo

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"By far the best SMS/MMS/Phone solution on the market"

What do you dislike about Salesmsg?

I still wish they would improve the online chat support.

##### 3. Sending Issues

Users experience **sending issues** with blank panels and lack of feedback on message delivery, impacting usability.
[
See 17 mentions
](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604717&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Matt C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt C.")
MC

Matt C.

Small-Business (50 or fewer emp.)

5.0/5

"Manager Atlanta Cycling - Vinings"

What do you dislike about Salesmsg?

Sometimes the videos don't come through the system clearly to see or hear problems.

 ![ALLIE T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ALLIE T.")
AT

ALLIE T.

Mid-Market (51-1000 emp.)

5.0/5

"Love this texting platform!"

What do you dislike about Salesmsg?

There is nothing really noteworthy about what I dislike. Maybe being able close messages automatically after sending instead of manually having to clo

##### 4. SMS Issues

Users report **SMS delivery issues** that can delay message viewing and cause unexpected calls during outgoing texts.
[
See 17 mentions
](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604895&qs=pros-and-cons#reviews)

See Related User Reviews

 ![sean h.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sean h.")
SH

sean h.

5.0/5

"Effortless Communication, Easy Setup"

What do you dislike about Salesmsg?

I don't think there's too much, besides some issues with text message delivery and things like that.

 ![Stephanie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie B.")
SB

Stephanie B.

Small-Business (50 or fewer emp.)

5.0/5

"After a bit of set up time, it's fantasti"

What do you dislike about Salesmsg?

The only downside isn't really their fault but has to do with SMS in general but the set up and approval process took a long time. It wasn't difficult

##### 5. Slow Loading

Users find the **slow loading** of the mobile app frustrating, often leading to reliance on the desktop version.
[
See 16 mentions
](https://www.g2.com/products/salesmsg/reviews?filters%5Bsentiment_snippet%5D=1604878&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Cameron J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cameron J.")
CJ

Cameron J.

Mid-Market (51-1000 emp.)

5.0/5

"Great Useful App"

What do you dislike about Salesmsg?

Load quicker. It can be slow and the organization of texts and be done better

NM

Naod M.

Mid-Market (51-1000 emp.)

4.5/5

"Best and most resourceful tool to use to bring in more business"

What do you dislike about Salesmsg?

Sometimes the app freezes or gets stuck, which can interrupt my workflow

 ![Lily M P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lily M P.")
LP

Lily M P.

BDM

Small-Business (50 or fewer emp.)

1/7/2026

"Effortless Client Management Made Simple"

4/5

What do you like best about Salesmsg?

easiest way to catch my client, its super helpful to catch the client, I would like to have more features to use. use the sales msg every day to 100 of people, Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

nothing really, I am working with this software and no complain Review collected by and hosted on G2.com.

What problems is Salesmsg solving and how is that benefiting you?

easy to set up sending 100 messages in same time to my pipeline Review collected by and hosted on G2.com.

Show More

Response from Aida Keene of Salesmsg

[Editedit](https://www.g2.com/survey_responses/salesmsg-review-12186905/official_response/edit)

We're happy to hear that Salesmsg has made it easy for you to send messages to your pipeline. We'll keep working to enhance our platform and provide even more value for our users.

5/29/2026
Validated ReviewerIncentivizedSource: Seller invite

 ![Laura B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura B.")
LB

Laura B.

Housing Consultant

1/23/2026

"Effortless Communication with Power Dialing"

5/5

What do you like best about Salesmsg?

I like Salesmsg for its ability to power dial and leave voice messages, which saves me from repeating myself. The feature to text or call several people at once is really handy. I can use it to call ringless, generating curiosity among the people I reach out to, which often prompts them to call back. Also, the initial setup of Salesmsg was pretty easy, making it convenient to start using. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

I find the inability to save a broadcast if I get interrupted and cannot finish it until later frustrating. Review collected by and hosted on G2.com.

What problems is Salesmsg solving and how is that benefiting you?

I use Salesmsg for outbound calls and texts. It lets me power dial, leave ringless voicemails, and contact multiple people at once, saving time and prompting callbacks. Review collected by and hosted on G2.com.

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Response from Aida Keene of Salesmsg

[Editedit](https://www.g2.com/survey_responses/salesmsg-review-12251377/official_response/edit)

Thank you so much for the detailed review! We’re glad to hear that power dialing, ringless voicemail, and bulk outreach are helping you save time and generate more callbacks.

We also appreciate your feedback about saving broadcasts. We understand how frustrating it can be to lose progress if you get interrupted, and we’ll be sure to share this with our team.

Thanks again for sharing your experience and for using Salesmsg to power your outbound efforts!

Validated ReviewerIncentivizedSource: Seller invite

AC

Alondra C.

Mid-Market (51-1000 emp.)

6/8/2026

"Effortless SMS Marketing with Instant Communication"

5/5

What do you like best about Salesmsg?

I like the easy-to-use interface of Salesmsg that requires minimal training, and I find the initial setup to be quick. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

Provide more advanced audience segmentation options for highly targeted campaigns. Review collected by and hosted on G2.com.

What problems is Salesmsg solving and how is that benefiting you?

I use Salesmsg for sending promotional SMS campaigns. It eliminates slow customer communication by enabling instant text messaging. Review collected by and hosted on G2.com.

Show More

Response from Aida Keene of Salesmsg

[Editedit](https://www.g2.com/survey_responses/salesmsg-review-12935347/official_response/edit)

Thanks for the review! We're happy to hear Salesmsg was easy to get up and running, and has helped you reach customers quickly. We also appreciate the feedback on audience segmentation, it's always helpful to hear what would make the platform even better. Thanks for being part of Salesmsg!

Validated ReviewerIncentivizedSource: Seller invite

 ![Justin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin G.")
JG

Justin G.

Vice President of Growth Strategy

Small-Business (50 or fewer emp.)

11/6/2025

"A Trusted SMS Partner That Keeps Getting Better"

5/5

What do you like best about Salesmsg?

Salesmsg is an excellent solution for HubSpot customers who need both 1:1 sales messaging and large-scale text broadcasting. The native integration makes it simple for HubSpot users to send and manage communications directly within the HubSpot interface, which streamlines workflows and improves adoption. Plus, their partner program team is fantastic to work with—responsive, knowledgeable, and genuinely invested in partner success. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

In the past, Salesmsg’s primary focus was on product development, which occasionally made it harder to navigate more complex customer scenarios. That said, they’ve made significant improvements in this area—their customer success and partner support teams have really stepped up and are now a strong part of the overall experience. Review collected by and hosted on G2.com.

What problems is Salesmsg solving and how is that benefiting you?

Salesmsg helps bridge the communication gap between sales teams and their prospects by making it easy to send and track text conversations directly within HubSpot. It streamlines 1:1 and bulk messaging, reduces response time, and keeps all communication data tied to CRM records. For our clients, that means faster follow-ups, improved engagement, and higher conversion rates—all without needing to leave HubSpot. As a partner, it’s also been a reliable tool we can confidently recommend to customers who need scalable, compliant SMS functionality. Review collected by and hosted on G2.com.

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Response from Aida Keene of Salesmsg

[Editedit](https://www.g2.com/survey_responses/salesmsg-review-11924527/official_response/edit)

Thanks so much for your thoughtful review! We're thrilled to hear Salesmsg has been a trusted partner for you and your clients, and that our HubSpot integration and partner team have helped streamline your workflows. We truly appreciate your positive feedback on our customer success and partner support - it means a lot to the whole team.

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

4/28/2026

"HubSpot Integration Makes Inbound Lead Messaging Effortless"

4/5

What do you like best about Salesmsg?

It's ability to integrate with Hubspot and automate sending out messages to when we have inbound leadas. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

The slack integration had an issue where whenever another user in the company replied to a message if they weren't in Salesmessage it started sending the "not connected" errors in slack Review collected by and hosted on G2.com.

What problems is Salesmsg solving and how is that benefiting you?

Automating SMS follow-up for inbound leads is the biggest value add we've unlocked with SAlesmsg Review collected by and hosted on G2.com.

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Response from Aida Keene of Salesmsg

[Editedit](https://www.g2.com/survey_responses/salesmsg-review-12708958/official_response/edit)

Thanks for the feedback! Glad the HubSpot integration is making inbound follow-ups easier, that’s what we love to hear. Appreciate the note on the Slack issue too, that’s helpful for us to keep improving.

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Josh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh B.")
JB

Josh B.

General Manager

Small-Business (50 or fewer emp.)

12/6/2025

"Effortless Lead Connection and Guest Communication"

5/5

What do you like best about Salesmsg?

Easy connection with my sales leads and contacting guests for service and parts pickup. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

Authentication and telephone line hosting time has taken far too long when starting to use the product. Review collected by and hosted on G2.com.

What problems is Salesmsg solving and how is that benefiting you?

My current place of business had a terrible rate for contacting guests for their bicycle repair pickups. We had repairs sitting around from over a year ago. With SalesMsg, we can contact the guests in a timely manner using pre-made messages that keep our messaging consistent for all team members, and can keep a digital record of contacts or messaging within the guests' information window. Review collected by and hosted on G2.com.

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Response from Aida Keene of Salesmsg

[Editedit](https://www.g2.com/survey_responses/salesmsg-review-12054394/official_response/edit)

We're glad to hear that Salesmsg has helped you with effortless lead connection and guest communication. We understand your concerns about authentication and telephone line hosting time, and we are continuously working to improve the onboarding process for our users. Your feedback is valuable to us and we appreciate your patience as we strive to enhance the user experience.

Current UserValidated ReviewerIncentivizedSource: Seller invite

KJ

Kurt J.

Small-Business (50 or fewer emp.)

6/11/2026

"Easy Setup, Boosts Campaign Engagement"

4.5/5

What do you like best about Salesmsg?

I love the easy-to-use interfaces of this platform that require minimal training. The setup was quickly. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

Add more advanced campaign analytics and customer behavior insight Review collected by and hosted on G2.com.

What problems is Salesmsg solving and how is that benefiting you?

I use this platform to eliminate low email open rates by reaching customers through text messaging. Review collected by and hosted on G2.com.

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Response from Aida Keene of Salesmsg

[Editedit](https://www.g2.com/survey_responses/salesmsg-review-12951346/official_response/edit)

Thanks for the great review! We're happy to hear the setup was quick, and that Salesmsg is helping you connect with customers through text messaging. We also appreciate the feedback on campaign analytics and customer insights, those kinds of suggestions help us continue improving the platform. Thanks for being a customer!

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive")
AA

Verified User in Automotive

Mid-Market (51-1000 emp.)

6/11/2026

"Highly Customizable Tool That Adapts to Your Workflow"

4/5

What do you like best about Salesmsg?

Very customizable tool where you can make it work your own way Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

Media transferring isn’t the best. Also missing some configuration to lock down some actions that should be separated between inbox managers and members Review collected by and hosted on G2.com.

What problems is Salesmsg solving and how is that benefiting you?

Communication. Making customer service frictionless Review collected by and hosted on G2.com.

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Response from Aida Keene of Salesmsg

[Editedit](https://www.g2.com/survey_responses/salesmsg-review-12949607/official_response/edit)

Thank you for the review! It's great to hear that Salesmsg gives you the flexibility to build workflows that fit the way your team works. We also appreciate your feedback around media handling and user permissions, those are helpful suggestions for future improvements. Thanks for sharing your thoughts with us!

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy")
AO

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

10/24/2024

"Efficient Text Messaging with Seamless CRM Integration"

4.5/5

What do you like best about Salesmsg?

I really like how Salesmsg allows us to have different inboxes, which offers governance and control over how different teams are texting. The analytics are easy to use and provide powerful insights, allowing us to measure the return on investment effectively. Additionally, the blast text messages feature helps us create urgency with our customers and go to market quickly without much overhead. It's great to have these functionalities integrated with our CRM. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

If I have multiple organizations, it's a pain to onboard them going through the 10 DLC process. Review collected by and hosted on G2.com.

What problems is Salesmsg solving and how is that benefiting you?

Salesmsg allows us to text customers easily, integrates with our CRMs, and provides good governance for team texting. Its analytics and blast texts are easy to use, helping us measure ROI and quickly market campaigns with different inboxes for controlled promotions. Review collected by and hosted on G2.com.

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Response from Aida Keene of Salesmsg

[Editedit](https://www.g2.com/survey_responses/salesmsg-review-10405880/official_response/edit)

We're delighted to hear that you are using Salesmsg every day and that setup has been a breeze for you. We understand the importance of integrating with your CRM and are glad that it's working well for you. Thank you for choosing Salesmsg!

12/10/2025
Current UserValidated ReviewerSource: Organic

 ![Jessica H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica H.")
JH

Jessica H.

Home Expert

Mid-Market (51-1000 emp.)

7/10/2025

"Convenient and Seamless Client Communication"

5/5

What do you like best about Salesmsg?

I find Salesmsg easy to keep up with and convenient for staying in contact with clients. I get notifications right away, and it's a seamless process. The initial setup was super easy, and there's nothing needing improvement; it's amazing. I definitely rate it a 10 for recommending to others. Review collected by and hosted on G2.com.

What do you dislike about Salesmsg?

Nothing at all Review collected by and hosted on G2.com.

What problems is Salesmsg solving and how is that benefiting you?

I find Salesmsg easy to keep up with and convenient for staying in contact with clients. I get notifications right away, and the process is seamless. Review collected by and hosted on G2.com.

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Response from Aida Keene of Salesmsg

[Editedit](https://www.g2.com/survey_responses/salesmsg-review-11384485/official_response/edit)

🌟 Thank you for the 5 star review Jessica! We're glad to hear that the software is helping you stay connected with your clients and solving communication barriers. We appreciate your feedback!

1/8/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

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