--- title: Salesmsg Reviews meta_title: 'Salesmsg Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 414 reviews by the users' company size, role or industry to find out how Salesmsg works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 414 scale: '5' date_modified: '2026-08-10' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Salesmsg Reviews **Vendor:** Salesmsg **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 414 ## About Salesmsg ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€๐—บ๐˜€๐—ด ๐—ถ๐˜€ ๐˜๐—ต๐—ฒ ๐—ฐ๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฝ๐—น๐—ฎ๐˜๐—ณ๐—ผ๐—ฟ๐—บ ๐˜๐—ต๐—ฎ๐˜ ๐—บ๐—ฎ๐—ธ๐—ฒ๐˜€ ๐—ฒ๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ถ๐—ป๐˜๐—ฒ๐—ฟ๐—ฎ๐—ฐ๐˜๐—ถ๐—ผ๐—ป ๐˜ƒ๐—ถ๐˜€๐—ถ๐—ฏ๐—น๐—ฒ, ๐˜๐—ฟ๐—ฎ๐—ฐ๐—ธ๐—ฎ๐—ฏ๐—น๐—ฒ, ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ฟ๐—ผ๐—ณ๐—ฒ๐˜€๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น: ๐—ณ๐—ฟ๐—ผ๐—บ ๐˜๐—ต๐—ฒ ๐—ณ๐—ถ๐—ฟ๐˜€๐˜ ๐˜๐—ฒ๐˜…๐˜ ๐˜๐—ผ ๐—ฎ ๐—น๐—ถ๐—ณ๐—ฒ๐—น๐—ผ๐—ป๐—ด ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฟ๐—ฒ๐—น๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€๐—ต๐—ถ๐—ฝ. Sales closes faster when every lead gets a response in under 60 seconds. Marketing runs SMS campaigns that actually get read, with a 98% open rate. Support handles more conversations without adding headcount. AI Agents work across every team and every stage of the funnel, responding, qualifying, routing, and following up automatically. It runs inside your CRM. Every text and call logs to the contact record automatically. Your team stays accountable and every manager sees exactly what's happening. What Salesmsg can do for your team: โ€ข Sales: automated first response, shared inbox, full rep visibility โ€ข Marketing: broadcasts, segmented campaigns, CRM-triggered sequences โ€ข Support: AI Agents that handle inbound 24/7, escalate when needed Real Results: โ€ข Cut daily recruiting work from 4 hours to 30 minutes with AI qualification โ€ข Dropped average lead response time from 27 to 21 minutes โ€ข Grew reps hitting quota from 3 to 13 after adding conversation visibility โ€ข 88% lift in response rate with AI Agents vs. manual follow-up Real conversations. Real results. That's how your team builds lasting customer relationships with Salesmsg. ## Salesmsg Pros & Cons **What users like:** - Users praise the **ease of use** of Salesmsg, finding it intuitive and convenient for patient communication. (141 reviews) - Users find Salesmsg to facilitate **easy communication** , allowing effective interaction without disturbing patients too much. (74 reviews) - Users value the **easy integration** with HubSpot, enhancing communication and workflow efficiency in their sales processes. (66 reviews) - Users value the **seamless integration** of Salesmsg with HubSpot, enhancing communication and support efficiency. (61 reviews) - Users value the **responsive customer support** of Salesmsg, enhancing their overall experience and resolution of issues. (55 reviews) - Easy Setup (50 reviews) - Helpful (49 reviews) - CRM Integration (48 reviews) - Communication (44 reviews) - Features (44 reviews) **What users dislike:** - Users desire a **dark mode** and the ability to upload **large images** , noting these missing features improve usability. (25 reviews) - Users experience **messaging issues** with delivery and limitations, impacting their overall texting experience. (22 reviews) - Users experience **sending issues** with blank panels and lack of feedback on message delivery, impacting usability. (17 reviews) - Users report **SMS delivery issues** that can delay message viewing and cause unexpected calls during outgoing texts. (17 reviews) - Users find the **slow loading** of the mobile app frustrating, often leading to reliance on the desktop version. (16 reviews) - Slow Performance (15 reviews) - Delays (13 reviews) - Integration Issues (13 reviews) - Software Glitches (13 reviews) - Call Issues (12 reviews) ## Salesmsg Reviews ### 1. Great HubSpot Integration, but Needs Better Spam Call Blocking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesmsg?** HubSpot integration and just how the company is constantly improving **What do you dislike about Salesmsg?** I wish there was a way to block spam calls **What problems is Salesmsg solving and how is that benefiting you?** Being able to send out messages to specific groups or reminders for events! We used to have to send them out individually but with the HubSpot integration, it's super quick & easy! **Official Response from Aida Keene:** > We're glad to hear you're enjoying the HubSpot integration and our commitment to improvement. We understand the need for better spam call blocking and are continuously working to enhance our features. In the meantime, you can block any unwanted callers so that you no longer receive their calls. Learn more about that here: https://help.salesmessage.com/en/articles/3193273-manage-your-contacts#h_40d370efd9 ### 2. Salesmsg Review **Rating:** 5.0/5.0 stars **Reviewed by:** RAlph s. | Techsupport, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Salesmsg?** I like how easy it is to use and how quickly I can reach customers through text without overcomplicating the process. **What do you dislike about Salesmsg?** Sometimes the notifications are delayed, and it can be a bit hard to keep track of multiple conversations at once. **What problems is Salesmsg solving and how is that benefiting you?** It makes it easy to quickly reach customers by text, which saves time on phone calls and helps get faster responses. **Official Response from Aida Keene:** > We appreciate your positive feedback about Salesmsg's ease of use! We're so happy to hear that you find it effective for reaching customers quickly. We understand the importance of timely notifications and efficient conversation management - and we will strive to address these issues for a better user exp ### 3. I've been using Sales Message for 3 years, always works great. It's simple and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren R. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Salesmsg?** I like the ability to have custom premade texts, the speed of it, and the simplicity of the application. The pricing is also very affordable. **What do you dislike about Salesmsg?** Nothing. I enjoy it and have nothing negative to say. **What problems is Salesmsg solving and how is that benefiting you?** Getting clients to respond. With technology now, everyone texts. **Official Response from Aida Keene:** > We're thrilled to hear that you've had a great experience with Salesmsg for the past 3 years! We appreciate your feedback on the custom premade texts, speed, simplicity, and affordability. It's great to hear that Salesmsg is helping you with client communication through texting. Thank you for your support! ### 4. We're closing more deals and it's all thanks to Salesmsg **Rating:** 4.5/5.0 stars **Reviewed by:** Lee B. | Customer Support Specialist, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Salesmsg?** I strongly enjoy how this system connects with our regular tools. The system helps us handle customer contacts more effectively. Our team saves three hours weekly because the reporting tool shows our team performance clearly. Our team can handle typical questions automatically because setting up these responses takes no effort at all. The analytics dashboard enables us to base decisions on data while the feature saves us three hours weekly. Our team saw more customer contacts during lunchtime so we changed our staff schedule to match. It really gets the job done! **What do you dislike about Salesmsg?** The notification flood makes it impossible to identify urgent messages when alert overload hits me. The system fails to sync data at certain times which creates annoying delays. Our customers send us messages which appear late on our device creating uncomfortable pauses. **What problems is Salesmsg solving and how is that benefiting you?** Our team faced endless email threads and missed messages until Salesmsg arrived. It was a mess! Our entire customer communication now runs through one system which lets us answer clients quickly. Our ability to serve customers faster and better has increased because of Salesmsg. Our main problem was following customer interactions between different apps. Our customer interactions live in Salesmsg now which makes it simple to manage and solve customer problems. You gain an assistant who works without rest. **Official Response from Aida Keene:** > We're glad to hear that Salesmsg has had such a positive impact on your team's efficiency and customer communication. It's great to know that the system has helped you save time and streamline your customer interactions. We appreciate your feedback about the notification flood and data syncing issues, and we'll work on improving these aspects for a better user experience. Thank you for sharing your experience with us! ### 5. Owner **Rating:** 4.0/5.0 stars **Reviewed by:** Tim H. | Author, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Salesmsg?** Allows me to mass message potential leads and organize them with automation. **What do you dislike about Salesmsg?** Sometimes issues with iOS app loading and notifications. **What problems is Salesmsg solving and how is that benefiting you?** Helps me minimize no-show rates for appointments with reminders. **Official Response from Aida Keene:** > We're glad to hear that Salesmsg is helping you organize potential leads and minimize no-show rates for appointments with reminders. We appreciate your feedback about the iOS app loading and notifications, and we're constantly working to improve the user experience on all platforms. ### 6. Awesome app **Rating:** 5.0/5.0 stars **Reviewed by:** Clark P. | SDR, Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Salesmsg?** The gift card after this review and how awesome the app **What do you dislike about Salesmsg?** If i do not get the gift card that will be sad **What problems is Salesmsg solving and how is that benefiting you?** Connecting to other people help solve the problem **Official Response from Aida Keene:** > We're glad to hear you're enjoying the app! We appreciate your feedback and hope you continue to find value in using Salesmsg. ### 7. Quick and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Sacha R. | Senior Settlement Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Salesmsg?** This has been so easy to use and made communication easier for our busy clients. **What do you dislike about Salesmsg?** I have no complaints so far. This has been very helpful. **What problems is Salesmsg solving and how is that benefiting you?** It offers the client convenience for communication **Official Response from Aida Keene:** > ๐ŸŒŸ Thank you for the 5 stars! We're thrilled to hear that Salesmsg has made communication easier for your busy clients! Thank you for sharing your positive experience. ### 8. Excellent Tool with Smooth HubSpot Integration and Supportive Team **Rating:** 5.0/5.0 stars **Reviewed by:** Johnny S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2025 **What do you like best about Salesmsg?** Great tool, nice integration w hubspot and great team **What do you dislike about Salesmsg?** No major issues with the product when I was using it **What problems is Salesmsg solving and how is that benefiting you?** SMS automations for nurture campaigns **Official Response from Aida Keene:** > Thanks so much! We're glad Salesmsg and HubSpot are working smoothly for your campaigns! ### 9. Cuts out Chaos and Confusion, Brings Peace by Order and Reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Salesmsg?** I had to conduct a huge marketing campaign via text, email and phone. It was difficult, time consuming, confusing and chaotic to have to move from my CRM to my cell phone and back to write and log my texts with the specific email content for each client. Additionally, with the lack of time, I would end up having to leave details out when I would summarize and log my texts from my phone into the CRM. The responsive Salesmsg team did everything they could to assist me in implementing their program into my CRM so that it was easily accessed and easily utilized from within each client profile. Salesmsg seamless integration into my CRM enabled me to cut and paste content I had written to each client in my CRM email directly into the text and to condense it for an appropriate text length. This gave me the organization and peace of mind that all my customized communication was being successfully sent to each client and also kept within their specific profile in the CRM. Typing texts from a keyboard is also significantly faster than having to spell words letter by letter with your thumbs on a cell phone. I could also check the responses from the client and respond to them in a timely fashion through the Salesmsg App on my phone while I was away from the office. Their analytics also provided a measurement of the frequency of my usage and response times. Being able to contain all my communication to each customer in the same profile in my CRM decluttered, customized and sped up the marketing process by removing all confusion, chaos and anxiety and provided a tailor-made experience for each client. The Salesmsg App acted like a defibrillator to my client base and ended up reviving the company's reputation and sales to where needed. Also, Salesmsg has an extremely responsive customer support team. Any issue I ran into was handled with proficiency, professionalism and care in a timely and subject-appropriate manner. **What do you dislike about Salesmsg?** I did not experience any issues with Salesmsg. **What problems is Salesmsg solving and how is that benefiting you?** What I wrote above is what it is solving and how it is benfitting me. **Official Response from Aida Keene:** > We are delighted to hear that Salesmsg has brought order and reliability to your marketing campaign and client communication. Thank you for recognizing the benefits of our CRM integration, faster typing, and responsive customer support. Thanks for being a part of the Salesmsg community! If thereโ€™s ever anything else we can do to support you, feel free to live chat with our agents. Weโ€™re just a message away! ### 10. Get in touch with your customers prmopthly **Rating:** 5.0/5.0 stars **Reviewed by:** Faheem A. | Salesperson, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Salesmsg?** It has very easy interface and let you get connected with the customers faster. **What do you dislike about Salesmsg?** It's integration with the intercom could be more seamless **What problems is Salesmsg solving and how is that benefiting you?** It is letting me connect to the customers promptly. **Official Response from Aida Keene:** > We appreciate your input! Connecting with customers quickly is a priority for us, and we are working on enhancing our integration with Intercom for a smoother experience. ### 11. Quick Easy Messaging with our Guests to improve efficiency. **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen K. | Sales Guide, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Salesmsg?** Salesmsg allows me to stay connected with my guests at all times and give me the option to use multiple devices. It also allows me to tag other associates in a message. We can write interal notes per guest so allow for easier follow up. **What do you dislike about Salesmsg?** I dont like how when I sent a picture it sends as a link and not a MMS image. It doesnt always update after sending a message and sometimes I end up sending multiple messages. **What problems is Salesmsg solving and how is that benefiting you?** Salemsg is allowing us to communicate effectively through text messages with our guest instead of calling them on the phone. The idea is that it we are not taking up our guest time with phone calls. We are able to reach out to them and let them respond on their own time. Emails get lost, and end up in the spam folder if you use the wrong characters. **Official Response from Nick Tabar:** > We're happy to hear that Salesmsg is enabling effective communication with your guests. We've got a lot of exciting updates on the roadmap regarding media; please email us at support@salesmessage.com and mention this G2 review - we'll make sure your use case is accommodated in future updates :) ### 12. Salesmsg is a great resource and tool for our communication with clients **Rating:** 5.0/5.0 stars **Reviewed by:** Eric H. | Insurance Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Salesmsg?** I like that it seemlessly integrates with Hubspot, which is the system we use. **What do you dislike about Salesmsg?** We have no downside to using salesmsg as it has been very consistent. **What problems is Salesmsg solving and how is that benefiting you?** We just wanted a system that was very easy to navigate and had some of the basic features we use. We don't use it for complex day to day items **Official Response from Aida Keene:** > We appreciate your review and are happy to hear that Salesmsg has been a great resource for your communication with clients! ### 13. Affordable Business Messaging Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kory L. | Director of Sales and Client Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Salesmsg?** The ease of use and the dashboard. The dashboard gives you easy access to every feature within your account. **What do you dislike about Salesmsg?** The only real issue I've found is the account login. It logs you out (desktop and app) very frequently. It's no problem on desktop because of saved passwords, but on the mobile app, it's frustrating because I'm not near my computer to get the password. **What problems is Salesmsg solving and how is that benefiting you?** We use shared lines with out phone system, so we aren't able to use the SMS texting functionality. So, this tool gives us a unique number to text with prospects and clients. The additional features like voicemail drop are an added bonus. **Official Response from Aida Keene:** > We appreciate your feedback on Salesmsg. It's great to hear that you find our dashboard easy to use. We apologize for the inconvenience caused by frequent logouts and are actively working on enhancing the app's stability. ### 14. Sales messages help us more easy to communicate with students **Rating:** 4.0/5.0 stars **Reviewed by:** Linyu Z. | Assistant Director of Admissions Recruitment , Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Salesmsg?** it was clear, compelling, and well-structured. The messaging effectively highlighted the key benefits and value proposition, making it engaging and persuasive. The tone was professional yet approachable, creating a strong connection with the audience. Overall, it was a well-crafted sales message that successfully captured attention and encouraged actio **What do you dislike about Salesmsg?** If sales message could connect with our recurit system, it would be more accurate information about the student of interest area **What problems is Salesmsg solving and how is that benefiting you?** It helped us filter out student who not want to subscribe with us or not interested with us **Official Response from Chris Brisson:** > Great to hear that you're using Salesmsg for student communication. I'll have our team reach out and learn more about your recruit system. We're always looking for great integrations. ### 15. Salesmsg has made communicating with clients easier and more efficient than ever! **Rating:** 4.5/5.0 stars **Reviewed by:** John W. | Logistics Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Salesmsg?** My favorite thing about Salesmsg is the ability to quickly add new contacts. We are constantly adding new customers and it takes mere seconds to get new people into the system and ready to connect. **What do you dislike about Salesmsg?** My only complaint about Salesmsg is that they developers seem to like to change formats often leaving me a little confused and slowing me down temporarily sometimes. **What problems is Salesmsg solving and how is that benefiting you?** We have a great number of customers that we would otherwise have to call individually when services are rendered. Being able to create a tag and message numerous customers all at once cuts our time spent by more than 50%. **Official Response from Aida Keene:** > It's great to hear that Salesmsg is helping you save time and reach multiple customers at once. We're committed to making your communication process as efficient as possible! ### 16. As close to a silver bullet as you can get **Rating:** 4.5/5.0 stars **Reviewed by:** Steve F. | Owner Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Salesmsg?** I like how the application allows me to instantly communicate with my customers. Whether a prospective customer or an existing one, I am able to supply information they request and even send pictures which helps out a lot in my line of work. The ease of use, both for me and for my customers has allowed for a very high adoption rate and I find myself using this product throughout the day. The application was easy to integrate with our existing online presence and it only took about 15 minutes to get set up and running. I only had a few questions before I signed up and their customer support replied with answers quickly. **What do you dislike about Salesmsg?** I don't have anything that I would say I dislike. All in all I am very satisfied. **What problems is Salesmsg solving and how is that benefiting you?** Our customer service desk is open from 9 to 5, Mondays through Friday. This product has allowed us to provide after hours support, something we have struggled with previously. **Official Response from Aida Keene:** > We're so glad to hear that Salesmsg has been easy to integrate and use, and has helped you provide after hours support to your customers. Thank you for your feedback! ### 17. Tweaks could be made **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Salesmsg?** Being able to text through a business number. **What do you dislike about Salesmsg?** I'm not a techie, but seems like it could marry up with your personal phone in a better way to make it easier to use. Record audio feature difficult to find...should be a quick access button on screen vs finding. Difficult to send attachments due to slowness. **What problems is Salesmsg solving and how is that benefiting you?** Another communication device for clients. Some prefer email, some calls, some texts. This rounds out our offering. **Official Response from Aida Keene:** > Thank you for your feedback! We appreciate your input on how Salesmsg could be improved for non-tech-savvy users. We will definitely take your suggestions into consideration for future updates. ### 18. great for work calls and texts **Rating:** 4.5/5.0 stars **Reviewed by:** Maggie H. | sales, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Salesmsg?** I like that it keeps my work calls & texts separate from my personal calls & texts. **What do you dislike about Salesmsg?** The app sometimes has connectivity issues. **What problems is Salesmsg solving and how is that benefiting you?** keeping calls and texts that are work-related separate from personal ones **Official Response from Aida Keene:** > We're so happy to hear that Salesmsg is helping you keep your work related calls & texts separate from your personal ones. We understand connectivity issues can be frustrating, and we're continuously working to improve the app's performance. Thank you for your feedback! ### 19. Effortless Communication Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Salesmsg?** This product is incredibly user-friendly and makes communication with customers seamless. Itโ€™s easy to navigate, efficient, and enhances overall workflow. I genuinely enjoy using itโ€”itโ€™s a game-changer for staying connected and managing interactions smoothly. Highly recommend! **What do you dislike about Salesmsg?** The chatbot sends way too many notifications, constantly popping up and becoming a distraction. **What problems is Salesmsg solving and how is that benefiting you?** We use Salesmsg because many of our messages to clients go unanswered, and texting has become the preferred way for people to respond. More and more clients are choosing text over phone calls, making Salesmsg an essential tool for efficient communication. **Official Response from Aida Keene:** > We're thrilled to hear that Salesmsg has made communication with your customers effortless and seamless. We appreciate your feedback and are constantly working to improve our product. Regarding the chatbot notifications, we understand your concern and will take this into consideration for future updates. Thank you for recommending Salesmsg! ### 20. Salemsg in B2C Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Dallas P. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2024 **What do you like best about Salesmsg?** The best trait of Salemsg is its ease-of-use. Our sales team is large and the technical skills of each person vary widely, yet every single person on the team has adopted Salesmsg and now rely on it for success. **What do you dislike about Salesmsg?** The only negative experience I've had deploying Salesmsg was the process of text-enabling our VOIP numbers. I am not sure if the time it took was related to our VOIP carrier, but the process was a bit longer than I anticipated. However, once all was said and done, we now have multi-hosted numbers (calls go to our VOIP system, and texts go to Salesmsg), and it is awesome. **What problems is Salesmsg solving and how is that benefiting you?** Our VOIP carrier does not support individual rep-level text messaging, and we wanted our sales team to be able to receive/send texts from the same number they dial out of. Once we enabled these numbers with SMS, we were surprised to learn prospects/customers were already trying to text these numbers! Who knows how many opportunities we lost before having Salesmsg and text-enabled VOIP numbers. Our sales team is able to reach prospects in the way they want to be contacted โ€“ calls, emails, or text messages, without forcing the consumer to conform to our system. **Official Response from Aida Keene:** > We're thrilled to hear that Salesmsg has been easy to adopt and use for your large sales team. Thank you for sharing your positive experience! ### 21. Like no other! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevon L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Salesmsg?** The Power Dialer and integration with Hubspot are game changers for big and small businesses! We're a team of about 5 and this has made making calls so much easier and fun! I'm happy with this product and I would recommend any company of any size to give it a try, especially if you're already using Hubspot. If not, I think it's still worth looking into as they integrate with many other CRMs and are compatible with Zapier. Customer support is A1! There's never been a time I needed something addressed that wasn't handled within a couple of hours. And they take your feedback seriously and make changes based on their customer's needs. **What do you dislike about Salesmsg?** The credit system is a little hard to track and I don't feel it's extremely clear how much certain messages would cost. I think there should be a system that the more you pay the fewer credits that are used. Compared to the least someone pays, then certain credits should cost more to use. **What problems is Salesmsg solving and how is that benefiting you?** Many items I have discussed personally with them they'll be working to address and I would prefer you just sign up and tune in to be involved with it yourself! **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg! We're glad to hear that the Power Dialer and HubSpot integration have been game changers for your team. It's fantastic to know that our customer support has been responsive and helpful for you. We understand your feedback about the credit system and will take it into account as we work on enhancing our platform. We appreciate your support and recommendation! ### 22. Great platform service for prospecting **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer S. | Real estate agent, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about Salesmsg?** Easy to use and always evolving for the better. Great for prospecting. **What do you dislike about Salesmsg?** Fewer prompts/steps to text. I mainly use it for texting. **What problems is Salesmsg solving and how is that benefiting you?** small glitches on the site from time to time but they always fix right away and are happy to help **Official Response from Aida Keene:** > ๐ŸŒŸ Thanks for the 5-Star review Jennifer! So glad to hear you're enjoying using Salesmsg. If there's anything you ever need please reach out to our LIVE chat support team. ### 23. Amazing texting service to communicate with our clients and integrates into Hubspot like a dream **Rating:** 5.0/5.0 stars **Reviewed by:** Justin P. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Salesmsg?** The ability to handle texting on both a team and individual level is great. We can be assigned to multiple mailboxes and have our own so the team can stay up on the communication with our clients. Love that we can set-up auto response and have templates saved for fast communication. We are diving into the ability to tag messages when they come in. The integration into Hubspot is fantastic. We no longer need to worry about logging texts to clients files as salesmsg puts them directly into Hubspot so anyone in the office can see the communication between the client and our company. **What do you dislike about Salesmsg?** Their hasn't been anything that we don't like. Been on it for over 18 months now and love the service. **What problems is Salesmsg solving and how is that benefiting you?** Texting is a must in communicating with people. The open and response rate is faster as email has become so flooded that people miss things. Often we will even send a text letting the client know to look for an email that we've sent. It is fast and easy and we know our clients are reading texts faster than any other form of communication. **Official Response from Aida Keene:** > Hi Justin, thanks so much for your feedback. Weโ€™re elated to hear that you're enjoying all the features Salesmsg has to offer! We offer a simple, and scalable pricing structure, and while the standard for mobile communications is 160 characters, we still send an SMS that exceeds that limit as one text. We can certainly help you find the plan that best suits your needs. If you need any assistance, just reach out to our live chat support team! ### 24. Fits our day to day needs **Rating:** 4.0/5.0 stars **Reviewed by:** Jason C. | Dir of Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Salesmsg?** Salesmsg integration into additional platforms (e.g. hubspot) has increased our teams efficiency as well as generated greater customer interaction effortlessly. We are able to build SMS into our workflows for engagement as well as routine operations. The interface is easily navigated and the customer service team is always wiling to help with any questions. **What do you dislike about Salesmsg?** Understanding if a SMS has been delievered is a great feature however if there was a way to determine if the the SMS has been read and/or bounced due to the number blocking it would be great. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg has accelerated our touchpoints with clients for sales, engagement, and routine check-ins. These required phone calls prior which were an inefficient use of time. **Official Response from Aida Keene:** > Thanks for taking the time to provide your feedback Jason. It's fantastic to hear that Salesmsg has helped to increase your team's efficiency and increased customer interaction! While showing if a text has been read isn't available with traditional SMS, I'm happy to share ways to determine if a message bounced due to number blocking. Please see the resource linked below! I'd also love to chat with you more on this, feel free to reach out to me via support@salesmessage.com, or via our live chat support feature. ### 25. Salesmsg is the best integrated SMS solution for HubSpot **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew Y. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Salesmsg?** All of my customers perfer SMS for service. Hubspot does not have SMS integration as part of their platfrom. If it was not for Salesmsg, I would not be using HubSpot. I tested out several other options and found that Salesmsg has the most features directly integrated with HubSpot It will take some time to get your number and business setup, but they were very helpful and took several calls to help me get the carrier and goverernment approvals. Their plugin easily integrates and syncs directly with HubSpot and provides an easy to read SMS history just like HubSpots integrated email. The plugin is easily accessable from the HubSpot web app and we use it on a daily basis for support. **What do you dislike about Salesmsg?** Sometimes when switching client numbers with multi-party group chats they can get out of sync with my HubSpot contacts, but there support was helpful getting these issues resolved. **What problems is Salesmsg solving and how is that benefiting you?** My customers only want to text message. HubSpot is useless without SMS. **Official Response from Aida Keene:** > We're thrilled to hear that Salesmsg has been such a valuable addition to your HubSpot experience! We appreciate your feedback and are glad to hear that our integration has been helpful for your business. ### 26. Easy to Use and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Peter K. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Salesmsg?** I love having the app to use on my mobile device - it makes utilzation easy and timely **What do you dislike about Salesmsg?** nothing really. it is easy to navigate and intuitive **What problems is Salesmsg solving and how is that benefiting you?** allows timely seamless communications with clients and integrates easliy **Official Response from Nick Tabar:** > Thank you Dr! Happy to hear you're experiencing positive results with our texting platform - whether it's 1:1 or 1:many conversations we LOVE the positive feedback and seeing customers have success with their texting initiatives. Stay tuned for an even better 2025 :) ### 27. Amazing tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2025 **What do you like best about Salesmsg?** Extremely user-friendly, amazing versatility & design. Can't recommend them enough, thank me later. **What do you dislike about Salesmsg?** The mobile app is a major drawback. It is difficult to use & struggles to load messages, causing many of us to rely almost entirely on the desktop version. **What problems is Salesmsg solving and how is that benefiting you?** Save time & energy by being able to communicate effectively & efficiently. **Official Response from Aida Keene:** > We're glad to hear that Salesmsg is helping you save time and communicate effectively. We apologize for any inconvenience caused by the mobile app and are committed to making improvements. Thank you for your feedback! ### 28. I'm a fan! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2025 **What do you like best about Salesmsg?** I'm a fan of salesmsg. The interface is super easy to use. It allows me to broadcast messages, create ringless voicemails, and tag users. I highly recommend. **What do you dislike about Salesmsg?** Few downsides. Compliance took a while (but I don't think that is a salesmsg issue). **What problems is Salesmsg solving and how is that benefiting you?** Easy and quick communications **Official Response from Aida Keene:** > We're delighted to hear that you highly recommend Salesmsg! Our goal is to provide a platform that makes communication easy and quick for our users. Thank you for sharing your experience with us! ### 29. Best SMS Sending Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Hemal N. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Salesmsg?** The Way it syncs to CRM like Hubspot and the Trigger Feature helps us send SMS in bulk and setup our Campaigns so Smoothly! **What do you dislike about Salesmsg?** It doesnt track the SMS Clicks which it can start and also using API on Triggers, we have limit on No. of SMS we can send in one go! **What problems is Salesmsg solving and how is that benefiting you?** We were just doing email Marketing and now we also send SMS which has helped us staying connected to our customers! **Official Response from Aida Keene:** > Thanks for the positive feedback Hemal! It's great to hear that Salesmsg has helped you expand your marketing efforts by incorporating SMS alongside email campaigns. You can learn more about our conversion and revenue tracking here: https://help.salesmessage.com/en/articles/6142934-conversion-revenue-tracking ### 30. set up is a bit of a pain **Rating:** 2.5/5.0 stars **Reviewed by:** Kelly G. | Founder, Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Salesmsg?** Texting and creating contacts is pretty easy, getting multiple numbers is a plus. **What do you dislike about Salesmsg?** set up, and emailing support back and forth is a pain **What problems is Salesmsg solving and how is that benefiting you?** Helping to be compliant with texting. **Official Response from Aida Keene:** > Thanks so much for your feedback. We're glad to hear you're enjoying the texting features and ease of creating contacts. We understand setup and support can be a bit frustrating, and weโ€™re always working to make that smoother. Appreciate you being part of the Salesmsg community! ### 31. A Game Changer for an Entrepreneur **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Salesmsg?** Salesmsg allows two-way communication with all my prospects and clients through a seamless integration with my Keap CRM. **What do you dislike about Salesmsg?** Nothing, I think it's the best texting app out there! **What problems is Salesmsg solving and how is that benefiting you?** Easy way for two-way texting with prospects and clients. **Official Response from Aida Keene:** > Thank you for the positive feedback! We're glad to hear that Salesmsg has provided you with an easy way for two-way communication with your prospects and clients. ### 32. Buniness needs fullfilled **Rating:** 5.0/5.0 stars **Reviewed by:** Ray K. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Salesmsg?** User friendly and never crashes, interface is good. **What do you dislike about Salesmsg?** so far so good, will keep using and notify if notice something **What problems is Salesmsg solving and how is that benefiting you?** All messages on 1 screen **Official Response from Aida Keene:** > Thank you for your feedback! We're happy to hear that you're enjoying the interface and that Salesmsg is meeting your needs. ### 33. Easy to Use w/ HubSpot Integration! **Rating:** 4.5/5.0 stars **Reviewed by:** Addison H. | Admissions Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Salesmsg?** I love that Salesmsg is integrated with HubSpot. It makes my life super easy to keep things organized and super easy. **What do you dislike about Salesmsg?** There are a couple of features I wish worked a little bit more fluently on Salesmsg. It doesn't always update the tags, or the contact owner and I have to manually do. But, I'm not sure if that's something to be updated with HubSpot or with Salesmsg! Most of the time this feature works! **What problems is Salesmsg solving and how is that benefiting you?** Connecting with potential students about enrolling in school has never been easier! Now-a-days most people prefer to text, so sometimes communication is much easier! **Official Response from Nick Tabar:** > Thanks for taking the time to leave a review, and such positive feedback Addison! We feel our Hubspot integration is second to none so we're glad your'e noticing :) We'd be happy to take a look at your specific use case - often times this is as simple of a fix as a setting on the account or within Hubspot. Mind emailing us support@salesmessage.com and we'll take a look? Looking forward to it! ### 34. Great for us! **Rating:** 5.0/5.0 stars **Reviewed by:** Autum G. | Legal Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Salesmsg?** We have integrated texts into our Hubspot workflow to send out SMS messages to customers who have requested further follow-up. We also use this as a tool for long-term follow-up. Though most of our sales staff prefers to use their cell phones for communication once they have gotten to a more familiar level with the customer, the BDC and other sales managers use it as a way to contact customers. We allow staff to personalize their text messages if they prefer, but we also have text templates saved within sales message for reference. I like that when a message fails, the error code is supplied and we can look into why it isn't going through. This helps weed out bad numbers and customers who are communicating from landlines. It also allows us to have feedback on maybe the text is too long, or was blocked due to the wording etc. **What do you dislike about Salesmsg?** The only thing I wish we could do is customize it a little more to where each salesperson would be updated if they have a customer texting in, that is assigned to them already in HubSpot. But that is more so the fact that we are using one phone number for the entire dealership. That is likely a moot point. **What problems is Salesmsg solving and how is that benefiting you?** So yes, its just for a standard contact form that we send out an automated text. Just acknowledging the customer and letting them know we see them and we're here to help. We have then built triggers into hubspot that once a customer views our website so many times, or sends a request in for a sales quote, a task is then generated for the salesperson to follow up with the customer via text. It has helped direct where we go with the customer. Having an automated text go out gives them the opportunity to communicate via text. We also have an automated email go out, so depending on how they respond, we are able to gauge which route of communication works best for this customer. In a time where consumers are getting away from emails, we deal with a market that is typically an older customer so though we find email to be most effective in some cases, it seems like consumers of all ages are growing more comfortable with texting being the main point of communication. Long term follow up, sometimes we will send out a trade in offer, via text, a mass text going out running a promotion or campaign to try and reengage previous customers. Most research tells us it takes about 7-12 attempts before you actually make contact. It is tricky to find that balance of how to engage customers without annoying them AND effectively communicating. I have found having the integrated Sales Message has allowed me to work more effectively rather than bouncing between my cell and the CRM. I can send out a quick and personalized text, from a number they have seen before, just saying "Hey, have you found the Caravel you were looking for?" sometimes gets that customer to let me know where they are with their search while weeding out customers that maybe already purchased elsewhere, etc. If you scroll through your text inbox, who texts you the most? Typically people who are familiar with you, close to you, and in routine communication. Now we are creating a presence. How many times do you look through your phone a day? How many times do you scroll through your texts to see who you missed, or who you haven't reached out to. That text is a place holder to be on their mind later. Just like a billboard, do you see it and then stop what you are doing and turn right for the next stop that was advertised? No, not typically. But it's in your head now and that business created awareness and grabbed your attention... and that is what a text is, in my eyes. Not always asking for a response or warranting an action, but it is there, taking up space, being seen and sliding in on a more personal level. **Official Response from Aida Keene:** > We appreciate your detailed feedback about using Salesmsg for automated texts and long-term follow-up. It's great to hear how it has helped you engage with customers and gauge their preferred mode of communication. We understand your suggestion for customizing notifications for individual salespeople and will keep that in mind for future enhancements. Thank you for sharing your positive experience with Salesmsg! ### 35. Wow! Lead responses are crazy! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael W. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Salesmsg?** Syncs with Hubspot and allows for 2 way communication. Customer support is fast. **What do you dislike about Salesmsg?** I found that it integrated with Hubspot well, but some of the features are for paid hubspot plans. **What problems is Salesmsg solving and how is that benefiting you?** My lead responses are insane. Almost everyone responds vs emails you're lucky to get 5 responses out of a hundred. **Official Response from Aida Keene:** > It's great to hear that Salesmsg has helped improve your lead responses. We appreciate your feedback about the integration with Hubspot and the limitations with paid plans. We're continuously working to enhance our features and integrations to better serve our customers. ### 36. An exceptional platform for business communication **Rating:** 4.0/5.0 stars **Reviewed by:** ร‰mile L. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Salesmsg?** Sales messaging was the greatest way to apply SMS automation and matched exactly our CRM. Salesmsg was the simplest tool available for teaching the end users and after looking over several systems for use. Our daily users of Salesmsg are Customer assistance has been really useful. **What do you dislike about Salesmsg?** The phone app is one area we wish improved. We still call that using another system that better fits our processes. Although we would like everything all in one, the call feature does not satisfy our expectations. **What problems is Salesmsg solving and how is that benefiting you?** Sales messages fit our CRM perfectly and are straightforward to utilize. **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg! We understand the importance of a seamless integration with your CRM and are glad to hear that Salesmsg has met your expectations in this regard. We'll take note of your feedback about the phone app for future enhancements. ### 37. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Salesmsg?** Easy to use, easy to find messages, notifications quick **What do you dislike about Salesmsg?** Sometimes lags and if you are replying to multiple messages quickly you can message the wrong account. **What problems is Salesmsg solving and how is that benefiting you?** Not running into any issues so no probs to solve **Official Response from Aida Keene:** > Thank you for your feedback! We're happy to hear that Salesmsg is solving your messaging needs. We understand the importance of quick and accurate messaging, and we'll strive to address any lag issues you've encountered. ### 38. Salesmsg **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Salesmsg?** I enjoy the ease of use and how it integrates with HubSpot. **What do you dislike about Salesmsg?** The occasional glitch, but this can be expected with any technology. **What problems is Salesmsg solving and how is that benefiting you?** I'm able to connect more often with my prospects. They are more responsive on Salesmsg than they are through email. **Official Response from Aida Keene:** > Thank you for your feedback! We're happy to hear that Salesmsg is helping you connect more often with your prospects. ### 39. It was a great platform, user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Salesmsg?** The user interface is user friendly and required minimum training **What do you dislike about Salesmsg?** It is not necessary to send email notifications when we have the Salesmsg tab open on the browser **What problems is Salesmsg solving and how is that benefiting you?** Easy way to send bulk messages **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg! We understand your concern about the email notifications, and you'll be happy to know that you can disable that feature. Here's more on email notifications: https://help.salesmessage.com/en/articles/4770218-email-notifications-and-email-to-sms#h_85750dcdc7 ### 40. Great company **Rating:** 5.0/5.0 stars **Reviewed by:** Frank C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about Salesmsg?** Your customer service gets the job done. **What do you dislike about Salesmsg?** Nothing It was a little tricky getting it started, but once customer service came in, they made it a lot easier **What problems is Salesmsg solving and how is that benefiting you?** Itโ€™s solving the need to send text mass text messages **Official Response from Aida Keene:** > Thank you for your positive feedback! We're glad to hear that our customer service team was able to assist you in getting started with Salesmsg. If you have any further questions or need assistance, feel free to reach out to us via live chat, or at support@salesmessage.com. ### 41. Good source for work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Salesmsg?** Easy to use very helpful to contact helps for multitask **What do you dislike about Salesmsg?** the thing i dont like about it is that sometime it goes slow or lags **What problems is Salesmsg solving and how is that benefiting you?** when customers dont answer calls and sending messages gets in contact with them fast **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg. We understand the importance of efficient communication with customers and are continuously working to address any performance issues to ensure a smooth user experience. ### 42. Easy to use and Implement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Salesmsg?** I really enjoy how I am able to sync my Salesmsg up with my Hubspot accounts. It connects over easily to my mobile app as well. Whenever we have had any issues the online chat box with customer support has worked great and has been resolved efficiently. We are easily able to send out mass txt messages to all sorts of clients, and I really like that we have multiple inboxes we are able to use. The calling feature is simple and easy to use. My staff find that the AI txt tool to be very easy to use, and will utilize it to compose a good number of their messages. **What do you dislike about Salesmsg?** We have found that having one main inbox to be an issues sometimes as each staff member can see everything and will be txting back a different team members clients. I also would like an easier to mass group txt a specific group easier. **What problems is Salesmsg solving and how is that benefiting you?** It is solving the issues of being able to mass txt our members, as well as easily allowing my sales team to communicate with prospects and members. **Official Response from Aida Keene:** > We're glad to hear that you find Salesmsg easy to use, and that it integrates well with your HubSpot accounts! You can absolutely add another Inbox to your account to help separate your conversations. Here's more on adding a new Inbox/Phone Number: https://help.salesmessage.com/en/articles/5092893-salesmsg-inboxes If you have additional questions, feel free to reach out to our customer support team via live chat or by emailing support@salesmessage.com for more information! ### 43. Fast Easy Solution for HubSpot **Rating:** 5.0/5.0 stars **Reviewed by:** Clay P. | Director Of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Salesmsg?** Easy to integrate and set up. Can use in HubSpot as a one off text or in automation. **What do you dislike about Salesmsg?** It takes a bit to get your account verified but once that is done, clear sailing. **What problems is Salesmsg solving and how is that benefiting you?** Sales message solve the problem of no native solution in HubSpot for 1:1 messaging. **Official Response from Aida Keene:** > It's great to hear that Salesmsg is solving the problem of 1:1 messaging in HubSpot for you. We appreciate your feedback Clay! ### 44. Amazing Salesmsg **Rating:** 5.0/5.0 stars **Reviewed by:** Jhaysen D. | PCC, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Salesmsg?** Using Salesmsg makes my job easier when contacting customers/patients for my job. And it is very easy to use. I like how we can create, update, and use the save reply option. And the information of the customer/patient is already indicated. Very convenient! **What do you dislike about Salesmsg?** So far, I don't have soemthing specific that I don't like about Salesmsg. **What problems is Salesmsg solving and how is that benefiting you?** It's not really problem, but it makes our job easy when it comes to obtaining our patient's information and instead of taking note about those patients that needs to be contacted throught text/chat, using Salesmsg it makes it easy. **Official Response from Aida Keene:** > We appreciate your feedback and are delighted to hear that Salesmsg has been a convenient and efficient tool for contacting customers/patients. We aim to continue providing a seamless experience for our users. ### 45. We use it for work. It is easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Salesmsg?** Like that I can keep calls and text separate from my persona number and do it all on my phone. **What do you dislike about Salesmsg?** That I have to use two separate apps for AirCall and Salesmsg. **What problems is Salesmsg solving and how is that benefiting you?** Keeping text separate from my personal number for work. **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg. We're happy to hear that it's helping you keep your work calls and texts organized! We understand the inconvenience of using two separate apps, and we're happy to share that we offer a native Salesmsg x aircall native integration. Here's more on Integrating Your Messaging with Aircall here: https://help.salesmessage.com/en/articles/10462271-integrate-your-messaging-with-aircall ### 46. Easy, functional and sleek design **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Salesmsg?** Salesmsg integrated perfectly with our CRM and was the best solution to implement SMS automation. After reviewing many systems for use, Salesmsg was the easiest to use and teach the end users. Our users use Salesmsg daily. Customer support has been very helpful. **What do you dislike about Salesmsg?** One area we wish was better would be the phone app. We still use a different system for calling that works better for our workflows that way. We'd love to have everything all in once place, however the call feature doesn't meet those needs for us. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg integrated into our CRM seamlessly and is sp easy to use. **Official Response from Nick Tabar:** > Thank you for the positive feedback! Our CRM integrations really help set us apart so we're glad you're loving it! Note, we've just released a new update in the iOS store for the mobile app, we've just pushed a new version that addresses quite a few of the user reported feedback :) Be sure to check it out! ### 47. some great features but still some work to be done **Rating:** 3.0/5.0 stars **Reviewed by:** Tanmoy B. | Senior Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Salesmsg?** the fact that it has good notification tones and that interfaces many numbers under 1 suite **What do you dislike about Salesmsg?** outgoing messages dont show up in the main inbox which is the logical thing but i would prefer that everytime a conversation gets started that message shows up. So in other words, i can quickly find out if the automations trigger worked. The mobile verion of salesmessage does not play the audio calls. Also recorded call take time to be interfaced so you can listen to them. not in real time. **What problems is Salesmsg solving and how is that benefiting you?** reaching many clients and touching base. autoomated messages **Official Response from Aida Keene:** > Thank you for taking the time to provide your feedback. You'll be pleased to hear that we've made several updates to help address some of your concerns. Specifically, you'll be able to see any automated messages in your Inbox's "Outgoing" filter, and you can hear any recorded calls through the mobile app! If you have any questions, please feel free to reach out to our support team via live chat. ### 48. Salesmsg review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Salesmsg?** I like how easy it is to connect with customers quickly and keep conversations organized. **What do you dislike about Salesmsg?** I dislike that Salesmsg sometimes has glitches that delay message delivery. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg is solving the problem of slow, inefficient customer communication by making it easy to send and manage real-time text messages, which helps me connect with leads and clients faster and more effectively. **Official Response from Aida Keene:** > We're glad to hear that you find Salesmsg easy to use and helpful for connecting with customers! We are constantly working to improve message delivery reliability, and appreciate the feedback surrounding any glitches that may have delayed message delivery. ### 49. Great Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Amari B. | Sales Development Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Salesmsg?** Great tool for messaging! I can send videos, links and pictures **What do you dislike about Salesmsg?** Needs a better calling interface. Not super easy to make or take calls **What problems is Salesmsg solving and how is that benefiting you?** Speaking with my clients through sms **Official Response from Aida Keene:** > We appreciate your input! Salesmsg aims to streamline communication with clients, and we're continuously striving to improve the user experience, including the calling feature. ### 50. Review of texting **Rating:** 5.0/5.0 stars **Reviewed by:** Terrill S. | Service managaer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Salesmsg?** I like how easy it is to clean up completed text messages in the system and to have the ability to select different numbers to send the text message from. **What do you dislike about Salesmsg?** I like all of the features I have used so far. **What problems is Salesmsg solving and how is that benefiting you?** It provides us the ability to send and receive SMS messages with customers, making communication with them easier. **Official Response from Aida Keene:** > ๐Ÿคฉ Thank you for the 5-star review Terrill! We're so pleased to hear that you're enjoying Salesmsg and all of its features. If there's anything you need please reach out to our LIVE chat support team. And if you have any feature requests, let us know! ## Salesmsg Discussions - [Does Salesmsg have a mobile app?](https://www.g2.com/discussions/does-salesmsg-have-a-mobile-app) - 5 comments, 1 upvote - [Does Salesmsg integrate with HubSpot?](https://www.g2.com/discussions/does-salesmsg-integrate-with-hubspot) - 3 comments, 1 upvote - [View Salesmsg pricing details and edition comparison](https://www.g2.com/products/salesmsg/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+15%3A17%3A50+-0500&secure%5Bsession_id%5D=62bc785a-4262-4e35-a1b5-ea1d05107014&secure%5Btoken%5D=3e29e8fc8887d40385272c0085487be3653020756fe67e0d98a09f5de743adc1&format=llm_user) ## Salesmsg Integrations - [8x8](https://www.g2.com/products/8x8-2025-10-08/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [ActiveCampaign DMARC Digests](https://www.g2.com/products/activecampaign-dmarc-digests/reviews) - [ActiveCampaign Postmark](https://www.g2.com/products/activecampaign-postmark/reviews) - [ActiveCampaign SSIS Components by Devart](https://www.g2.com/products/activecampaign-ssis-components-by-devart/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Keap](https://www.g2.com/products/thryv-keap/reviews) - [Levr.ai](https://www.g2.com/products/levr-ai/reviews) - [Make](https://www.g2.com/products/outfit-make/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Make](https://www.g2.com/products/make/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Pipedrive CRM for Sales for G Suite](https://www.g2.com/products/pipedrive-crm-for-sales-for-g-suite/reviews) - [Pipedrive Dealbot](https://www.g2.com/products/pipedrive-dealbot/reviews) - [Pipedrive SSIS Components by Devart](https://www.g2.com/products/pipedrive-ssis-components-by-devart/reviews) - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Community Builder](https://www.g2.com/products/slack-community-builder/reviews) - [Slack Connector for Confluence Cloud](https://www.g2.com/products/slack-connector-for-confluence-cloud/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Slack Connector for Jira Cloud](https://www.g2.com/products/slack-connector-for-jira-cloud/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zapier for G Suite](https://www.g2.com/products/zapier-for-g-suite/reviews) ## Salesmsg Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Interaction Tracking - Geolocation - Two-Way Communication - Scenario Planning - Generative AI - Incident Management - SMS Messaging - Activity Dashboard - Real-Time Notifications - Chat/Messaging - Multi-Language Alerts - Reporting/Analytics - Templates - Mobile Access - Campus Notifications - Mobile Alerts - User Management - Contact Management - Email Alerts - Access Controls/Permissions - Event Triggered Actions - Mass Notifications - Scheduling - Reminders - Contact Database - Real-Time Monitoring - API - AI Copilot - Risk Alerts - Third-Party Integrations - Multi-Channel Communication - Communication Management - Push Notifications **Additional Functionality** - Code Generation - Text to Image - Generative AI - API - Natural Language Processing - Virtual Characters and Avatars - Content Generation - Personalization and Recommendation - Conditional Generation - Transformer Model - Automated Image & Video Editing - Interactive and Co-Creative Systems - Text Summarization - Data Augmentation - Variation Autoencoder Models - Adversarial Training - Transfer Learning and Fine-tuning - Simulation and Scenario Generation - Creative Design - AI Copilot - Prompt Engineering - Foundation Model **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Messenger** - Sequencing - AI - Video Chat - Customization Interface - Generative AI **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Channels** - Multi-Channel Coverage - Open Listening - Physical Media **Productivity Tools** - Notes - Internal Discussion - Assignments and Tasks - Workflows - Templates - Integrations - Tagging System **Channels** - Voice - Social - Live Chat - Mobile SMS - Email **Conversational Platform** - Personalization - Omnichannel - Contextual Engagement - Proactive Engagement **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution - Call Transfer - Contact Management - Call Center Management - Multi-Channel Management - Survey/Poll Management - Campaign Management - Call List Management **Data** - Reliability - Data Security **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **Generative AI** - AI Text-to-Speech - Generative AI **Generative AI** - AI Text-to-Speech - Generative AI **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - Google Workspace Communication Tools** - Cross-system Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Analysis** - Application Attribution - Campaign Analysis - Activity Dashboard - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Real-Time Notifications - Real-time Consumer-facing Chat **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Channels** - Social Media Integration - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording - Real-Time Data - Live Chat - Call Scheduling **Design** - Communications Strategy Development - Personalization - Inbound Identification - Regulatory Compliance - Batch Communications - Multi-Channel Communication - On-Demand Communications - Interactive Content **Analytics** - Trends - Performance Tracking - Email Tracking **Functions** - Call Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Support Automation** - Intelligent Routing - Seamless Escalation - Transcripts - Self-Serve Support **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Workforce Management** - Call Monitoring - Performance Evaluation - Real-Time Monitoring - Monitoring **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Feedback Management - Customizability - Multi-Channel Management - Communication Management - Workflow Management **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Computer Telephony Integration - Multi-Language **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Campaigns** - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications ** Internal Use** - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics - Reporting/Analytics **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **Administrative** - Call Recording - Reporting & Dashboards - Call Reporting - Real-Time Reporting **Learning** - User Interaction Learning - Error Learning **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Shared Inbox** - Autonomous Task Execution - Decision Making **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **Additional Functionality** - Chat/Messaging - Customer Database - Customizable Branding - Call Recording - Autoresponders - IVR - Email Management - Template Management - SMS Messaging - Surveys & Feedback - Content Management - Knowledge Base Management - Compliance Management - Multi-Language - Interaction Tracking - Third-Party Integrations - Social Media Integration - Workflow Management - Customer History - Activity Dashboard - AI Copilot - Video Support - CRM - Inbox Management - API - Alerts/Notifications - Feedback Management - Reporting & Statistics - Collaboration Tools - Activity Tracking **Additional Functionality** - Chat/Messaging - Multi-Channel Communication - Customer History - Alerts/Notifications - Real-Time Analytics - Phone Key Input - Call Logging - Customizable Reports - Real-Time Data - AI Copilot - CRM - Reporting & Statistics - Activity Tracking - Live Chat - Call Scripting - Contact Database - Voice Mail - Voice Customization - API - Call Tracking - SMS Messaging - Callback Scheduling - Caller ID - Predictive Dialer - Surveys & Feedback - Auto-Dialer - Pre-recorded Messages - Real-Time Notifications - Multiple Scripts - Interaction Tracking - Call Disposition **Engagement** - Coupons and Promotions - Social Promotion **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking - AI/Machine Learning **Sales Analysis** - ROI Forecasting - Sales Forecasting **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Content Generation** - Creativity - Content Accuracy **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Computer Telephony Integration **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **AI - RCS Business Messaging** - AI **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization - Social Media Integration - Third-Party Integrations **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis - Call Monitoring - Real-Time Monitoring - Reporting/Analytics - Text to Speech **Additional Functionality** - AI Copilot - Activity Tracking - Call Routing - Call Scripting - Contact Management - Power Dialer - Preview Dialer - Auto-Dialer - Call Tracking - Real-Time Reporting - Customer Database - Lead Management - Predictive Dialer - Call Center Management - Integrations Management - Activity Dashboard - Automatic Call Distribution - Campaign Management - Generative AI - Interaction Tracking - Caller ID - Call Transfer - Call Disposition - Voice Mail - Chat/Messaging - Automatic Outbound Dialer - Call Reporting - API - Contact Database - Lead Capture - CRM - Call List Management - Progressive Dialer - Campaign Specific Caller ID - List Management - Customizable Fields - AI/Machine Learning - Reporting & Statistics - Multi-Channel Communication - Alerts/Notifications - Multi-Campaign - Workflow Management - Call Logging - Lead Distribution - Queue Management - Inbound Call Center - For Sales Teams/Organizations - Data Security - Outbound Call Center - Performance Management - Compliance Management - Mobile Access - Email Management **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription **Additional Functionality** - Website Integration - Recurring Appointments - Generative AI - Customizable Branding - Mobile Alerts - Reporting & Statistics - AI Copilot - Real-Time Updates - HIPAA Compliant - Appointment Scheduling - Surveys & Feedback - Multi-Location - Activity Dashboard - Third-Party Integrations - API - Availability Management - Rescheduling - Contact Database - Multi-Language - Real-Time Reporting - Confirmations/Reminders - Two-Way Communication - Automated Responses - Customizable Templates - Social Media Integration - Payment Reminders - Calendar Sync - Self Service Portal - Electronic Payments - SMS Messaging - Data Import/Export **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls **Additional Functionality** - Autoresponders - Configurable Workflow - Natural Language Processing - Customizable Branding - Sentiment Analysis - Real-Time Analytics - Pre-Configured Bot - Activity Dashboard - Live Chat - Real-Time Monitoring - Code-free Development - Reporting & Statistics - Speech Recognition - Drag & Drop - Reporting/Analytics - Generative AI - Customer Service Analytics - Chatbot - Intent Recognition - Lead Capture - Multi-Channel Communication - Search/Filter - Visual Analytics - AI Copilot - Chat/Messaging - CRM - Chat Transcript - Performance Metrics - Contextual Guidance - Natural Language Search - Monitoring - Speech Synthesis - Real-Time Notifications - Customer Database - API - For Developers - Customer Segmentation - Alerts/Escalation - Engagement Tracking ## Top Salesmsg Alternatives - [Textline](https://www.g2.com/products/textline/reviews) - 4.7/5.0 (382 reviews) - [Heymarket](https://www.g2.com/products/heymarket/reviews) - 4.6/5.0 (432 reviews) - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,026 reviews)