---
title: Salesmsg Reviews
meta_title: 'Salesmsg Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 406 reviews by the users' company size, role or industry
  to find out how Salesmsg works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 406
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Salesmsg Reviews
**Vendor:** Salesmsg  
**Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 406
## About Salesmsg
𝗦𝗮𝗹𝗲𝘀𝗺𝘀𝗴 𝗶𝘀 𝘁𝗵𝗲 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝘁𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝗲𝘃𝗲𝗿𝘆 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻 𝘃𝗶𝘀𝗶𝗯𝗹𝗲, 𝘁𝗿𝗮𝗰𝗸𝗮𝗯𝗹𝗲, 𝗮𝗻𝗱 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹: 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗳𝗶𝗿𝘀𝘁 𝘁𝗲𝘅𝘁 𝘁𝗼 𝗮 𝗹𝗶𝗳𝗲𝗹𝗼𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽. Sales closes faster when every lead gets a response in under 60 seconds. Marketing runs SMS campaigns that actually get read, with a 98% open rate. Support handles more conversations without adding headcount. AI Agents work across every team and every stage of the funnel, responding, qualifying, routing, and following up automatically. It runs inside your CRM. Every text and call logs to the contact record automatically. Your team stays accountable and every manager sees exactly what's happening. What Salesmsg can do for your team: • Sales: automated first response, shared inbox, full rep visibility • Marketing: broadcasts, segmented campaigns, CRM-triggered sequences • Support: AI Agents that handle inbound 24/7, escalate when needed Real Results: • Cut daily recruiting work from 4 hours to 30 minutes with AI qualification • Dropped average lead response time from 27 to 21 minutes • Grew reps hitting quota from 3 to 13 after adding conversation visibility • 88% lift in response rate with AI Agents vs. manual follow-up Real conversations. Real results. That's how your team builds lasting customer relationships with Salesmsg.



## Salesmsg Pros & Cons
**What users like:**

- Users praise the **ease of use** of Salesmsg, finding it intuitive and convenient for patient communication. (141 reviews)
- Users find Salesmsg to facilitate **easy communication** , allowing effective interaction without disturbing patients too much. (74 reviews)
- Users value the **easy integration** with HubSpot, enhancing communication and workflow efficiency in their sales processes. (66 reviews)
- Users value the **seamless integration** of Salesmsg with HubSpot, enhancing communication and support efficiency. (61 reviews)
- Users value the **responsive customer support** of Salesmsg, enhancing their overall experience and resolution of issues. (55 reviews)
- Easy Setup (50 reviews)
- Helpful (49 reviews)
- CRM Integration (48 reviews)
- Communication (44 reviews)
- Features (44 reviews)

**What users dislike:**

- Users desire a **dark mode** and the ability to upload **large images** , noting these missing features improve usability. (25 reviews)
- Users experience **messaging issues** with delivery and limitations, impacting their overall texting experience. (22 reviews)
- Users experience **sending issues** with blank panels and lack of feedback on message delivery, impacting usability. (17 reviews)
- Users report **SMS delivery issues** that can delay message viewing and cause unexpected calls during outgoing texts. (17 reviews)
- Users find the **slow loading** of the mobile app frustrating, often leading to reliance on the desktop version. (16 reviews)
- Slow Performance (15 reviews)
- Delays (13 reviews)
- Integration Issues (13 reviews)
- Software Glitches (13 reviews)
- Call Issues (12 reviews)


## Salesmsg Discussions
  - [Does Salesmsg have a mobile app?](https://www.g2.com/discussions/does-salesmsg-have-a-mobile-app) - 5 comments, 1 upvote
  - [Does Salesmsg integrate with HubSpot?](https://www.g2.com/discussions/does-salesmsg-integrate-with-hubspot) - 3 comments, 1 upvote

- [View Salesmsg pricing details and edition comparison](https://www.g2.com/products/salesmsg/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-07-20+07%3A10%3A09+-0500&secure%5Bsession_id%5D=f171e387-3a23-45cf-948b-5accf8a9f83a&secure%5Btoken%5D=82994443bd0d6720163f36309644d1377f8d5db22500365e675b9a3a946e56c1&format=llm_user)
## Salesmsg Integrations
  - [8x8](https://www.g2.com/products/8x8-2025-10-08/reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews)
  - [ActiveCampaign DMARC Digests](https://www.g2.com/products/activecampaign-dmarc-digests/reviews)
  - [ActiveCampaign Postmark](https://www.g2.com/products/activecampaign-postmark/reviews)
  - [ActiveCampaign SSIS Components by Devart](https://www.g2.com/products/activecampaign-ssis-components-by-devart/reviews)
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)
  - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Aircall](https://www.g2.com/products/aircall/reviews)
  - [Fin](https://www.g2.com/products/fin/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [Keap](https://www.g2.com/products/thryv-keap/reviews)
  - [Levr.ai](https://www.g2.com/products/levr-ai/reviews)
  - [Make](https://www.g2.com/products/outfit-make/reviews)
  - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews)
  - [Make](https://www.g2.com/products/make/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Pipedrive CRM for Sales for G Suite](https://www.g2.com/products/pipedrive-crm-for-sales-for-g-suite/reviews)
  - [Pipedrive Dealbot](https://www.g2.com/products/pipedrive-dealbot/reviews)
  - [Pipedrive SSIS Components by Devart](https://www.g2.com/products/pipedrive-ssis-components-by-devart/reviews)
  - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Community Builder](https://www.g2.com/products/slack-community-builder/reviews)
  - [Slack Connector for Confluence Cloud](https://www.g2.com/products/slack-connector-for-confluence-cloud/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [Slack Connector for Jira Cloud](https://www.g2.com/products/slack-connector-for-jira-cloud/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zapier for G Suite](https://www.g2.com/products/zapier-for-g-suite/reviews)

## Salesmsg Features
**Core Conversational Capabilities - AI Chatbots**
- Controlled LLM Response Generation
- Context Maintenance Within Sessions
- Natural Language Understanding & Intent Inference

**Messenger**
- Sequencing
- AI
- Live Chat
- Customization Interface

**Lead Facilitation**
- Customer-facing Chatbot
- Lead Qualification
- Lead Follow-up
- Meeting Scheduling 

**Dialing Options**
- Preview Dialing
- Progressive Dialing
- Predictive Dialing

**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization
- Transactional SMS

**Channels**
- Multi-Channel Coverage
- Open Listening
- Physical Media

**Productivity Tools**
- Notes
- Internal Discussion
- Assignments and Tasks
- Workflows
- Templates
- Integrations
- Tagging System

**Channels**
- Voice
- Social
- Web Chat
- Mobile SMS
- Email

**Conversational Platform**
- Personalization
- Omnichannel
- Contextual Engagement
- Proactive Engagement

**Messaging Channels**
- SMS Messaging
- Email
- Voice Messaging
- Two way messaging

**Platform**
- Omnichannel
- Mobile Access
- Queue Management
- Call Routing
- Call Back
- IVR
- Automatic Call Distribution

**Data**
- Reliability
- Data Security

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Generative AI**
- AI Text-to-Speech

**Generative AI**
- AI Text-to-Speech

**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Agentic AI - Google Workspace Communication Tools**
- Cross-system Integration

**Agentic AI - Outbound Call Tracking**
- Autonomous Task Execution
- Natural Language Interaction

**Messaging - RCS Business Messaging**
- Personalization
- Rich Media
- Interactive Messages
- Branded Templates
- Automation
- Conversational RCS
- Transactional RCS
- Promotional RCS

**Analysis**
- Application Attribution
- Campaign Analysis
- Custom Dashboards

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls

**Calling**
- Record Calls
- Generate Location
- Call Types
- Click-to-Call
- Auto Dialer

**Channels**
- Social Media
- Website
- Text Message (SMS)
- Voice Assistants
- Other

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs

**Agent Tools**
- Whisper Coaching 
- Callback Scheduling 
- Call Recording 

**Design**
- Communications Strategy Development
- Personalization
- Inbound Identification
- Regulatory Compliance

**Analytics**
- Trends
- Performance Tracking
- Email Tracking

**Functions**
- Session Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data

**Support Automation**
- Intelligent Routing
- Seamless Escalation
- Transcripts
- Self-Serve Support

**Administration**
- Scheduling
- Triggered Notifications
- Segmentation
- Integrations

**Workforce Management**
- Call Monitoring
- Performance Evaluation

**Interaction**
- Complex Query Handling
- Natural Conversation
- Understanding
- Context Management
- Customizability

**Call Center Infrastructure (CCI)**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Security / Verification - RCS Business Messaging**
- Verified Sender
- Encryption
- Authentication

**Campaigns**
- Bulk SMS
- Two-Way Text Messaging
- Email Campaigns
- Audience Segmentation

** Internal Use**
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Contacts**
- Personalization
- Information Locater
- Record Prospect Data

**Task & Flow Management - AI Chatbots**
- Scripted Dialogue & Decision Tree Support
- Fallback Responses for Unknown Queries

**Customers**
- Targeting
- Profiles
- Analytics
- Lead Gathering
- Sales Conversion

**Performance Analysis**
- Coaching 
- Peformance Tracking

**Automation**
- Voice Activity Detection
- Interactive Voice Response (IVR)
- Call Scrubbing

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment

**Administrative**
- Call Recording
- Reporting & Dashboards

**Learning**
- User Interaction Learning
- Error Learning

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Shared Inbox**
- Autonomous Task Execution
- Decision Making

**Analytics / Deliverability - RCS Business Messaging**
- Read Receipts
- Analytics
- SMS Fallback

**Engagement**
- Coupons and Promotions

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Insights**
- Notes
- Daily Summary
- Automated Voicemails
- Automated Emails
- Sorts Prospects
- Automated Note Taking

**Sales Analysis**
- ROI Forecasting 
- Sales Forecasting 

**Deployment & Embedding - AI Chatbots**
- API Access for Business System Integration
- Web Widget & SDK Embedding

**SMS Platform**
- Reporting
- Automation
- White Label
- Text-to-Landline
- Short Codes
- API Integration

**Content Generation**
- Creativity
- Content Accuracy

**Agentic AI - Auto Dialer**
- Autonomous Task Execution
- Cross-system Integration

**Agentic AI - Conversational Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**AI - RCS Business Messaging**
- AI

**Platform**
- Optimization
- Integrations - Mobile Marketing
- Internationalization

**Admin & Configuration - AI Chatbots**
- No-Code Conversation Design

**System**
- API Flexibility
- Update Frequency and Utility
- Cross-Platform Compatibility	
- Software Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**AI Capabilities - Auto Dialer**
- Call Prioritization and List Optimization
- Compliance Monitoring
- Speech Analytics and Sentiment Analysis

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Mobile Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - AI Chatbots**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**AI Automation - SMS Marketing**
- AI SMS

**AI Content Generation - SMS Marketing**
- AI SMS

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

**Features**
- Standalone Booking
- Integrated App
- SMS
- Email
- Voice
- Confirmation and Cancellation

**Monitoring & Improvement - AI Chatbots**
- Feedback-Driven Response Optimization

**Reliability & Safety - AI Chatbots**
- Guardrails & Content Controls

## Top Salesmsg Alternatives
  - [Textline](https://www.g2.com/products/textline/reviews) - 4.7/5.0 (379 reviews)
  - [Heymarket](https://www.g2.com/products/heymarket/reviews) - 4.6/5.0 (432 reviews)
  - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,025 reviews)