--- title: Salesmsg Reviews meta_title: 'Salesmsg Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 414 reviews by the users' company size, role or industry to find out how Salesmsg works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 414 scale: '5' date_modified: '2026-08-10' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Salesmsg Reviews **Vendor:** Salesmsg **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 414 ## About Salesmsg ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€๐—บ๐˜€๐—ด ๐—ถ๐˜€ ๐˜๐—ต๐—ฒ ๐—ฐ๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฝ๐—น๐—ฎ๐˜๐—ณ๐—ผ๐—ฟ๐—บ ๐˜๐—ต๐—ฎ๐˜ ๐—บ๐—ฎ๐—ธ๐—ฒ๐˜€ ๐—ฒ๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ถ๐—ป๐˜๐—ฒ๐—ฟ๐—ฎ๐—ฐ๐˜๐—ถ๐—ผ๐—ป ๐˜ƒ๐—ถ๐˜€๐—ถ๐—ฏ๐—น๐—ฒ, ๐˜๐—ฟ๐—ฎ๐—ฐ๐—ธ๐—ฎ๐—ฏ๐—น๐—ฒ, ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ฟ๐—ผ๐—ณ๐—ฒ๐˜€๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น: ๐—ณ๐—ฟ๐—ผ๐—บ ๐˜๐—ต๐—ฒ ๐—ณ๐—ถ๐—ฟ๐˜€๐˜ ๐˜๐—ฒ๐˜…๐˜ ๐˜๐—ผ ๐—ฎ ๐—น๐—ถ๐—ณ๐—ฒ๐—น๐—ผ๐—ป๐—ด ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฟ๐—ฒ๐—น๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€๐—ต๐—ถ๐—ฝ. Sales closes faster when every lead gets a response in under 60 seconds. Marketing runs SMS campaigns that actually get read, with a 98% open rate. Support handles more conversations without adding headcount. AI Agents work across every team and every stage of the funnel, responding, qualifying, routing, and following up automatically. It runs inside your CRM. Every text and call logs to the contact record automatically. Your team stays accountable and every manager sees exactly what's happening. What Salesmsg can do for your team: โ€ข Sales: automated first response, shared inbox, full rep visibility โ€ข Marketing: broadcasts, segmented campaigns, CRM-triggered sequences โ€ข Support: AI Agents that handle inbound 24/7, escalate when needed Real Results: โ€ข Cut daily recruiting work from 4 hours to 30 minutes with AI qualification โ€ข Dropped average lead response time from 27 to 21 minutes โ€ข Grew reps hitting quota from 3 to 13 after adding conversation visibility โ€ข 88% lift in response rate with AI Agents vs. manual follow-up Real conversations. Real results. That's how your team builds lasting customer relationships with Salesmsg. ## Salesmsg Pros & Cons **What users like:** - Users praise the **ease of use** of Salesmsg, finding it intuitive and convenient for patient communication. (141 reviews) - Users find Salesmsg to facilitate **easy communication** , allowing effective interaction without disturbing patients too much. (74 reviews) - Users value the **easy integration** with HubSpot, enhancing communication and workflow efficiency in their sales processes. (66 reviews) - Users value the **seamless integration** of Salesmsg with HubSpot, enhancing communication and support efficiency. (61 reviews) - Users value the **responsive customer support** of Salesmsg, enhancing their overall experience and resolution of issues. (55 reviews) - Easy Setup (50 reviews) - Helpful (49 reviews) - CRM Integration (48 reviews) - Communication (44 reviews) - Features (44 reviews) **What users dislike:** - Users desire a **dark mode** and the ability to upload **large images** , noting these missing features improve usability. (25 reviews) - Users experience **messaging issues** with delivery and limitations, impacting their overall texting experience. (22 reviews) - Users experience **sending issues** with blank panels and lack of feedback on message delivery, impacting usability. (17 reviews) - Users report **SMS delivery issues** that can delay message viewing and cause unexpected calls during outgoing texts. (17 reviews) - Users find the **slow loading** of the mobile app frustrating, often leading to reliance on the desktop version. (16 reviews) - Slow Performance (15 reviews) - Delays (13 reviews) - Integration Issues (13 reviews) - Software Glitches (13 reviews) - Call Issues (12 reviews) ## Salesmsg Reviews ### 1. Amazing texting service to communicate with our clients and integrates into Hubspot like a dream **Rating:** 5.0/5.0 stars **Reviewed by:** Justin P. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Salesmsg?** The ability to handle texting on both a team and individual level is great. We can be assigned to multiple mailboxes and have our own so the team can stay up on the communication with our clients. Love that we can set-up auto response and have templates saved for fast communication. We are diving into the ability to tag messages when they come in. The integration into Hubspot is fantastic. We no longer need to worry about logging texts to clients files as salesmsg puts them directly into Hubspot so anyone in the office can see the communication between the client and our company. **What do you dislike about Salesmsg?** Their hasn't been anything that we don't like. Been on it for over 18 months now and love the service. **What problems is Salesmsg solving and how is that benefiting you?** Texting is a must in communicating with people. The open and response rate is faster as email has become so flooded that people miss things. Often we will even send a text letting the client know to look for an email that we've sent. It is fast and easy and we know our clients are reading texts faster than any other form of communication. **Official Response from Aida Keene:** > Hi Justin, thanks so much for your feedback. Weโ€™re elated to hear that you're enjoying all the features Salesmsg has to offer! We offer a simple, and scalable pricing structure, and while the standard for mobile communications is 160 characters, we still send an SMS that exceeds that limit as one text. We can certainly help you find the plan that best suits your needs. If you need any assistance, just reach out to our live chat support team! ### 2. Salesmsg is the best integrated SMS solution for HubSpot **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew Y. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Salesmsg?** All of my customers perfer SMS for service. Hubspot does not have SMS integration as part of their platfrom. If it was not for Salesmsg, I would not be using HubSpot. I tested out several other options and found that Salesmsg has the most features directly integrated with HubSpot It will take some time to get your number and business setup, but they were very helpful and took several calls to help me get the carrier and goverernment approvals. Their plugin easily integrates and syncs directly with HubSpot and provides an easy to read SMS history just like HubSpots integrated email. The plugin is easily accessable from the HubSpot web app and we use it on a daily basis for support. **What do you dislike about Salesmsg?** Sometimes when switching client numbers with multi-party group chats they can get out of sync with my HubSpot contacts, but there support was helpful getting these issues resolved. **What problems is Salesmsg solving and how is that benefiting you?** My customers only want to text message. HubSpot is useless without SMS. **Official Response from Aida Keene:** > We're thrilled to hear that Salesmsg has been such a valuable addition to your HubSpot experience! We appreciate your feedback and are glad to hear that our integration has been helpful for your business. ### 3. Easy to Use and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Peter K. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Salesmsg?** I love having the app to use on my mobile device - it makes utilzation easy and timely **What do you dislike about Salesmsg?** nothing really. it is easy to navigate and intuitive **What problems is Salesmsg solving and how is that benefiting you?** allows timely seamless communications with clients and integrates easliy **Official Response from Nick Tabar:** > Thank you Dr! Happy to hear you're experiencing positive results with our texting platform - whether it's 1:1 or 1:many conversations we LOVE the positive feedback and seeing customers have success with their texting initiatives. Stay tuned for an even better 2025 :) ### 4. Amazing tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2025 **What do you like best about Salesmsg?** Extremely user-friendly, amazing versatility & design. Can't recommend them enough, thank me later. **What do you dislike about Salesmsg?** The mobile app is a major drawback. It is difficult to use & struggles to load messages, causing many of us to rely almost entirely on the desktop version. **What problems is Salesmsg solving and how is that benefiting you?** Save time & energy by being able to communicate effectively & efficiently. **Official Response from Aida Keene:** > We're glad to hear that Salesmsg is helping you save time and communicate effectively. We apologize for any inconvenience caused by the mobile app and are committed to making improvements. Thank you for your feedback! ### 5. I'm a fan! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2025 **What do you like best about Salesmsg?** I'm a fan of salesmsg. The interface is super easy to use. It allows me to broadcast messages, create ringless voicemails, and tag users. I highly recommend. **What do you dislike about Salesmsg?** Few downsides. Compliance took a while (but I don't think that is a salesmsg issue). **What problems is Salesmsg solving and how is that benefiting you?** Easy and quick communications **Official Response from Aida Keene:** > We're delighted to hear that you highly recommend Salesmsg! Our goal is to provide a platform that makes communication easy and quick for our users. Thank you for sharing your experience with us! ### 6. Best SMS Sending Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Hemal N. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Salesmsg?** The Way it syncs to CRM like Hubspot and the Trigger Feature helps us send SMS in bulk and setup our Campaigns so Smoothly! **What do you dislike about Salesmsg?** It doesnt track the SMS Clicks which it can start and also using API on Triggers, we have limit on No. of SMS we can send in one go! **What problems is Salesmsg solving and how is that benefiting you?** We were just doing email Marketing and now we also send SMS which has helped us staying connected to our customers! **Official Response from Aida Keene:** > Thanks for the positive feedback Hemal! It's great to hear that Salesmsg has helped you expand your marketing efforts by incorporating SMS alongside email campaigns. You can learn more about our conversion and revenue tracking here: https://help.salesmessage.com/en/articles/6142934-conversion-revenue-tracking ### 7. A Game Changer for an Entrepreneur **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Salesmsg?** Salesmsg allows two-way communication with all my prospects and clients through a seamless integration with my Keap CRM. **What do you dislike about Salesmsg?** Nothing, I think it's the best texting app out there! **What problems is Salesmsg solving and how is that benefiting you?** Easy way for two-way texting with prospects and clients. **Official Response from Aida Keene:** > Thank you for the positive feedback! We're glad to hear that Salesmsg has provided you with an easy way for two-way communication with your prospects and clients. ### 8. Buniness needs fullfilled **Rating:** 5.0/5.0 stars **Reviewed by:** Ray K. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Salesmsg?** User friendly and never crashes, interface is good. **What do you dislike about Salesmsg?** so far so good, will keep using and notify if notice something **What problems is Salesmsg solving and how is that benefiting you?** All messages on 1 screen **Official Response from Aida Keene:** > Thank you for your feedback! We're happy to hear that you're enjoying the interface and that Salesmsg is meeting your needs. ### 9. Easy to Use w/ HubSpot Integration! **Rating:** 4.5/5.0 stars **Reviewed by:** Addison H. | Admissions Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Salesmsg?** I love that Salesmsg is integrated with HubSpot. It makes my life super easy to keep things organized and super easy. **What do you dislike about Salesmsg?** There are a couple of features I wish worked a little bit more fluently on Salesmsg. It doesn't always update the tags, or the contact owner and I have to manually do. But, I'm not sure if that's something to be updated with HubSpot or with Salesmsg! Most of the time this feature works! **What problems is Salesmsg solving and how is that benefiting you?** Connecting with potential students about enrolling in school has never been easier! Now-a-days most people prefer to text, so sometimes communication is much easier! **Official Response from Nick Tabar:** > Thanks for taking the time to leave a review, and such positive feedback Addison! We feel our Hubspot integration is second to none so we're glad your'e noticing :) We'd be happy to take a look at your specific use case - often times this is as simple of a fix as a setting on the account or within Hubspot. Mind emailing us support@salesmessage.com and we'll take a look? Looking forward to it! ### 10. Great for us! **Rating:** 5.0/5.0 stars **Reviewed by:** Autum G. | Legal Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Salesmsg?** We have integrated texts into our Hubspot workflow to send out SMS messages to customers who have requested further follow-up. We also use this as a tool for long-term follow-up. Though most of our sales staff prefers to use their cell phones for communication once they have gotten to a more familiar level with the customer, the BDC and other sales managers use it as a way to contact customers. We allow staff to personalize their text messages if they prefer, but we also have text templates saved within sales message for reference. I like that when a message fails, the error code is supplied and we can look into why it isn't going through. This helps weed out bad numbers and customers who are communicating from landlines. It also allows us to have feedback on maybe the text is too long, or was blocked due to the wording etc. **What do you dislike about Salesmsg?** The only thing I wish we could do is customize it a little more to where each salesperson would be updated if they have a customer texting in, that is assigned to them already in HubSpot. But that is more so the fact that we are using one phone number for the entire dealership. That is likely a moot point. **What problems is Salesmsg solving and how is that benefiting you?** So yes, its just for a standard contact form that we send out an automated text. Just acknowledging the customer and letting them know we see them and we're here to help. We have then built triggers into hubspot that once a customer views our website so many times, or sends a request in for a sales quote, a task is then generated for the salesperson to follow up with the customer via text. It has helped direct where we go with the customer. Having an automated text go out gives them the opportunity to communicate via text. We also have an automated email go out, so depending on how they respond, we are able to gauge which route of communication works best for this customer. In a time where consumers are getting away from emails, we deal with a market that is typically an older customer so though we find email to be most effective in some cases, it seems like consumers of all ages are growing more comfortable with texting being the main point of communication. Long term follow up, sometimes we will send out a trade in offer, via text, a mass text going out running a promotion or campaign to try and reengage previous customers. Most research tells us it takes about 7-12 attempts before you actually make contact. It is tricky to find that balance of how to engage customers without annoying them AND effectively communicating. I have found having the integrated Sales Message has allowed me to work more effectively rather than bouncing between my cell and the CRM. I can send out a quick and personalized text, from a number they have seen before, just saying "Hey, have you found the Caravel you were looking for?" sometimes gets that customer to let me know where they are with their search while weeding out customers that maybe already purchased elsewhere, etc. If you scroll through your text inbox, who texts you the most? Typically people who are familiar with you, close to you, and in routine communication. Now we are creating a presence. How many times do you look through your phone a day? How many times do you scroll through your texts to see who you missed, or who you haven't reached out to. That text is a place holder to be on their mind later. Just like a billboard, do you see it and then stop what you are doing and turn right for the next stop that was advertised? No, not typically. But it's in your head now and that business created awareness and grabbed your attention... and that is what a text is, in my eyes. Not always asking for a response or warranting an action, but it is there, taking up space, being seen and sliding in on a more personal level. **Official Response from Aida Keene:** > We appreciate your detailed feedback about using Salesmsg for automated texts and long-term follow-up. It's great to hear how it has helped you engage with customers and gauge their preferred mode of communication. We understand your suggestion for customizing notifications for individual salespeople and will keep that in mind for future enhancements. Thank you for sharing your positive experience with Salesmsg! ### 11. Wow! Lead responses are crazy! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael W. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Salesmsg?** Syncs with Hubspot and allows for 2 way communication. Customer support is fast. **What do you dislike about Salesmsg?** I found that it integrated with Hubspot well, but some of the features are for paid hubspot plans. **What problems is Salesmsg solving and how is that benefiting you?** My lead responses are insane. Almost everyone responds vs emails you're lucky to get 5 responses out of a hundred. **Official Response from Aida Keene:** > It's great to hear that Salesmsg has helped improve your lead responses. We appreciate your feedback about the integration with Hubspot and the limitations with paid plans. We're continuously working to enhance our features and integrations to better serve our customers. ### 12. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Salesmsg?** Easy to use, easy to find messages, notifications quick **What do you dislike about Salesmsg?** Sometimes lags and if you are replying to multiple messages quickly you can message the wrong account. **What problems is Salesmsg solving and how is that benefiting you?** Not running into any issues so no probs to solve **Official Response from Aida Keene:** > Thank you for your feedback! We're happy to hear that Salesmsg is solving your messaging needs. We understand the importance of quick and accurate messaging, and we'll strive to address any lag issues you've encountered. ### 13. Salesmsg **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Salesmsg?** I enjoy the ease of use and how it integrates with HubSpot. **What do you dislike about Salesmsg?** The occasional glitch, but this can be expected with any technology. **What problems is Salesmsg solving and how is that benefiting you?** I'm able to connect more often with my prospects. They are more responsive on Salesmsg than they are through email. **Official Response from Aida Keene:** > Thank you for your feedback! We're happy to hear that Salesmsg is helping you connect more often with your prospects. ### 14. It was a great platform, user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Salesmsg?** The user interface is user friendly and required minimum training **What do you dislike about Salesmsg?** It is not necessary to send email notifications when we have the Salesmsg tab open on the browser **What problems is Salesmsg solving and how is that benefiting you?** Easy way to send bulk messages **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg! We understand your concern about the email notifications, and you'll be happy to know that you can disable that feature. Here's more on email notifications: https://help.salesmessage.com/en/articles/4770218-email-notifications-and-email-to-sms#h_85750dcdc7 ### 15. Great company **Rating:** 5.0/5.0 stars **Reviewed by:** Frank C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about Salesmsg?** Your customer service gets the job done. **What do you dislike about Salesmsg?** Nothing It was a little tricky getting it started, but once customer service came in, they made it a lot easier **What problems is Salesmsg solving and how is that benefiting you?** Itโ€™s solving the need to send text mass text messages **Official Response from Aida Keene:** > Thank you for your positive feedback! We're glad to hear that our customer service team was able to assist you in getting started with Salesmsg. If you have any further questions or need assistance, feel free to reach out to us via live chat, or at support@salesmessage.com. ### 16. Good source for work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Salesmsg?** Easy to use very helpful to contact helps for multitask **What do you dislike about Salesmsg?** the thing i dont like about it is that sometime it goes slow or lags **What problems is Salesmsg solving and how is that benefiting you?** when customers dont answer calls and sending messages gets in contact with them fast **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg. We understand the importance of efficient communication with customers and are continuously working to address any performance issues to ensure a smooth user experience. ### 17. Fast Easy Solution for HubSpot **Rating:** 5.0/5.0 stars **Reviewed by:** Clay P. | Director Of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Salesmsg?** Easy to integrate and set up. Can use in HubSpot as a one off text or in automation. **What do you dislike about Salesmsg?** It takes a bit to get your account verified but once that is done, clear sailing. **What problems is Salesmsg solving and how is that benefiting you?** Sales message solve the problem of no native solution in HubSpot for 1:1 messaging. **Official Response from Aida Keene:** > It's great to hear that Salesmsg is solving the problem of 1:1 messaging in HubSpot for you. We appreciate your feedback Clay! ### 18. Amazing Salesmsg **Rating:** 5.0/5.0 stars **Reviewed by:** Jhaysen D. | PCC, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Salesmsg?** Using Salesmsg makes my job easier when contacting customers/patients for my job. And it is very easy to use. I like how we can create, update, and use the save reply option. And the information of the customer/patient is already indicated. Very convenient! **What do you dislike about Salesmsg?** So far, I don't have soemthing specific that I don't like about Salesmsg. **What problems is Salesmsg solving and how is that benefiting you?** It's not really problem, but it makes our job easy when it comes to obtaining our patient's information and instead of taking note about those patients that needs to be contacted throught text/chat, using Salesmsg it makes it easy. **Official Response from Aida Keene:** > We appreciate your feedback and are delighted to hear that Salesmsg has been a convenient and efficient tool for contacting customers/patients. We aim to continue providing a seamless experience for our users. ### 19. We use it for work. It is easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Salesmsg?** Like that I can keep calls and text separate from my persona number and do it all on my phone. **What do you dislike about Salesmsg?** That I have to use two separate apps for AirCall and Salesmsg. **What problems is Salesmsg solving and how is that benefiting you?** Keeping text separate from my personal number for work. **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg. We're happy to hear that it's helping you keep your work calls and texts organized! We understand the inconvenience of using two separate apps, and we're happy to share that we offer a native Salesmsg x aircall native integration. Here's more on Integrating Your Messaging with Aircall here: https://help.salesmessage.com/en/articles/10462271-integrate-your-messaging-with-aircall ### 20. Easy, functional and sleek design **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Salesmsg?** Salesmsg integrated perfectly with our CRM and was the best solution to implement SMS automation. After reviewing many systems for use, Salesmsg was the easiest to use and teach the end users. Our users use Salesmsg daily. Customer support has been very helpful. **What do you dislike about Salesmsg?** One area we wish was better would be the phone app. We still use a different system for calling that works better for our workflows that way. We'd love to have everything all in once place, however the call feature doesn't meet those needs for us. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg integrated into our CRM seamlessly and is sp easy to use. **Official Response from Nick Tabar:** > Thank you for the positive feedback! Our CRM integrations really help set us apart so we're glad you're loving it! Note, we've just released a new update in the iOS store for the mobile app, we've just pushed a new version that addresses quite a few of the user reported feedback :) Be sure to check it out! ### 21. Salesmsg review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Salesmsg?** I like how easy it is to connect with customers quickly and keep conversations organized. **What do you dislike about Salesmsg?** I dislike that Salesmsg sometimes has glitches that delay message delivery. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg is solving the problem of slow, inefficient customer communication by making it easy to send and manage real-time text messages, which helps me connect with leads and clients faster and more effectively. **Official Response from Aida Keene:** > We're glad to hear that you find Salesmsg easy to use and helpful for connecting with customers! We are constantly working to improve message delivery reliability, and appreciate the feedback surrounding any glitches that may have delayed message delivery. ### 22. Great Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Amari B. | Sales Development Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Salesmsg?** Great tool for messaging! I can send videos, links and pictures **What do you dislike about Salesmsg?** Needs a better calling interface. Not super easy to make or take calls **What problems is Salesmsg solving and how is that benefiting you?** Speaking with my clients through sms **Official Response from Aida Keene:** > We appreciate your input! Salesmsg aims to streamline communication with clients, and we're continuously striving to improve the user experience, including the calling feature. ### 23. Review of texting **Rating:** 5.0/5.0 stars **Reviewed by:** Terrill S. | Service managaer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Salesmsg?** I like how easy it is to clean up completed text messages in the system and to have the ability to select different numbers to send the text message from. **What do you dislike about Salesmsg?** I like all of the features I have used so far. **What problems is Salesmsg solving and how is that benefiting you?** It provides us the ability to send and receive SMS messages with customers, making communication with them easier. **Official Response from Aida Keene:** > ๐Ÿคฉ Thank you for the 5-star review Terrill! We're so pleased to hear that you're enjoying Salesmsg and all of its features. If there's anything you need please reach out to our LIVE chat support team. And if you have any feature requests, let us know! ### 24. Awesome platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Scott P. | Diamond and Jewelry Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Salesmsg?** I just wanted to express my appreciation for the excellent service I received through Salesmsg. The platform was incredibly user-friendly, and the messaging features made it so easy to communicate with my customers efficiently. The quick setup and seamless integration have truly enhanced my sales process. Iโ€™ve already noticed a significant improvement in engagement and response times. Thank you for providing such a great tool โ€“ itโ€™s been a pleasure using it, and I look forward to continuing to grow my business with your support! **What do you dislike about Salesmsg?** Everything works great, no issues at all! **What problems is Salesmsg solving and how is that benefiting you?** SMS marketing **Official Response from Nick Tabar:** > Wow, what a review! Thank you for the kind words! We strive to make onboarding as easy as possible - the sooner you can text your customers the better :) Be on the lookout for even more effective features to help you close deals in 2025 - we've got some GREAT ones on the way! ### 25. Reliable and easy to use - Great messaging service **Rating:** 5.0/5.0 stars **Reviewed by:** Dan G. | Business development manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Salesmsg?** The Free tier provides real value and you don't feel like you have a half-baked product that it meant to only serve to push people to premium tiers. UI is easy to use, works well with my CRM (Hubspot), and I haven't had any issues so far with the service. **What do you dislike about Salesmsg?** I cannot think of any negative experiences when using salesmsg **What problems is Salesmsg solving and how is that benefiting you?** Being able to have additional touch points as a sales person is super helpful as I cannot rely soley on email marketing. I need an easy to use text/call based application for mass outreach and salesmsg works great for that. **Official Response from Aida Keene:** > We're delighted to hear that Salesmsg is helping you with additional touch points for your sales outreach. Thank you for choosing Salesmsg, and we're here to support you in any way we can as you continue to use our messaging service. ### 26. Great tool to add to your CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn M. | Sales Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Salesmsg?** Salesmsg is a great too to add to your CRM, it integrated perfectly with our CRM and allows us to reach out to our leads how THEY prefer to be contacted. It was easy to set up, and easy to use. **What do you dislike about Salesmsg?** If there are any, I have not found them yet. **What problems is Salesmsg solving and how is that benefiting you?** Prior to sales msg we were limited to reaching out to our leads and clients, now we can reach out to them and respond to them how THEY want to be contacted. **Official Response from Aida Keene:** > We're thrilled to hear that Salesmsg has integrated seamlessly with your CRM and is helping you reach out to leads in their preferred way. Thank you for sharing your positive experience! ### 27. Sales messages makes it easy to communicate with our customers! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Salesmsg?** I like that we can get a fast response and be one text away from our customers! **What do you dislike about Salesmsg?** It doesn't let me paste screenshots when sending messages **What problems is Salesmsg solving and how is that benefiting you?** It helps us communicate faster with our customers and they are able to communicate with us if we are unavailable by phone and can send any information we may need fast **Official Response from Nick Tabar:** > Speed is everything in todays world - being one text away is SO helpful and we're glad you're finding that to be true! Email us at support@salesmessage.com and mention your G2 Review - we'll get your account set up to receive notifications as close to real-time as possible - we have solutions! ### 28. sales message makes it so easy to work **Rating:** 5.0/5.0 stars **Reviewed by:** Nayelli R. | Office admin/secretary, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Salesmsg?** the help section is fantastic. very useful when i didnt know my way around the app. i use the app monday thru friday to communicate with our clients and provide follow ups. using the customer support option is very helpful whenever i need them. **What do you dislike about Salesmsg?** i wish there was more ways to do automated messages. **What problems is Salesmsg solving and how is that benefiting you?** Helps me stay updated on all customers **Official Response from Aida Keene:** > We're glad to hear that you find our help section fantastic and useful for navigating the app. We strive to provide excellent customer support and are happy to assist you whenever you need us. You can open a live chat with one of our support agents, or email us at support@salesmessage.com! ### 29. Excellent business communication platform **Rating:** 4.5/5.0 stars **Reviewed by:** Shannon G. | Freelance Graphic Designer, Digital Marketing, & Social Marketing Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Salesmsg?** being able to text prospects/customers makes communication much easier. There are also some great analytics features that give great insights. **What do you dislike about Salesmsg?** There have been times when it seems a bit slow, but overall there's not much to dislike. **What problems is Salesmsg solving and how is that benefiting you?** Enhanced customer engagement. Operationally, with streamlining routine communications. Easy integration with Hubspot **Official Response from Nick Tabar:** > Thank you for your kind words, Shannon! ### 30. Sales Message Review **Rating:** 4.5/5.0 stars **Reviewed by:** Mark M. | Sales Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Salesmsg?** Hi. Very easy to use. Plenty of space to add information to message. Quick delivery. **What do you dislike about Salesmsg?** Nice Experience. Really did not find anything I did not like so far. **What problems is Salesmsg solving and how is that benefiting you?** Yes, quicker commnications with possible clients. **Official Response from Aida Keene:** > Thank you for the positive review! Glad to hear you've experienced quicker communications with clients since using Salesmsg. ### 31. Great platform - It works great, and tech support is awesome. **Rating:** 4.5/5.0 stars **Reviewed by:** Chris S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Salesmsg?** Calls, texts, mass texts, and the dialer, plus it works with my CRM (Pipedrive) and across my browser. **What do you dislike about Salesmsg?** So far so good, I wish powerdialer better integrated with Pipedrive. **What problems is Salesmsg solving and how is that benefiting you?** Business texting is so much easier - the templates are a lifesaver. **Official Response from Nick Tabar:** > Thanks for the review and such kind words Chris! We've got plenty of updates coming next year to our power dialer; however please email us support@salesmsg.com and mention your G2 Review - we'll get you in touch with someone on the team to better understand how we can improve the Pipedrive integration. Looking forward to it! ### 32. Really useful tool with instant contact with customers. They are becoming more interactive with us. **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed B. | Talent Acquisition Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Salesmsg?** The easiness and the accessebility. I also like some features that's been added after last update. **What do you dislike about Salesmsg?** Not much but it the interface could be a room for improvement. **What problems is Salesmsg solving and how is that benefiting you?** Communication attributes with broad numbers of clients. **Official Response from Nick Tabar:** > Ahmed, thank you so much for the review and positive feedback. Our interface recently went through an overhaul and we're always iterating to make the customer experience that much better. Any time you have feedback, no matter how big or small feel free to email to support@salesmessage.com . We aggregate ALL customer feedback and requests, review, and prioritize for development where applicable. Looking forward to it! ### 33. It has been one of the best improvements to our business, improving our customer service greatly. **Rating:** 5.0/5.0 stars **Reviewed by:** Trey T. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Salesmsg?** Salesmsg makes it easy for our staff to take care of our customers with questions responses. Salesmsg also makes it easy by saving templates and sending personalized broadcasts. **What do you dislike about Salesmsg?** At times, the notifications on the iPhone says there's an unread message when there's not one. **What problems is Salesmsg solving and how is that benefiting you?** Getting to customers fast - they have quicker response times and act on it more than they do an email. **Official Response from Aida Keene:** > Thanks for the positive feedback! You'll be happy to know that we've made several mobile app updates, and any issues concerning ghost notifications should be cleared up. If you have any questions, feel free to reach out to our support team via live chat, or by emailing support@salesmessage.com. ### 34. Great Product and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett W. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Salesmsg?** Salesmsg easily integrates into our HubSpot CRM **What do you dislike about Salesmsg?** I was between account managers, so it took a little time to get the conversation going with my new account manager. But, she is great and very responsive. **What problems is Salesmsg solving and how is that benefiting you?** We are able to have one more way to reach our prospects, besides calls and emails. This helps us close deals and move prospects through the funnel quicker. **Official Response from Aida Keene:** > Thank you for your positive feedback! We're thrilled that Salesmsg integrates seamlessly with your HubSpot CRM and provides an additional way to reach your prospects. We appreciate your business and are happy to hear that Salesmsg is helping you close deals and move prospects through the funnel more quickly. ### 35. Ideal solution for SMS and calling **Rating:** 5.0/5.0 stars **Reviewed by:** Calin F. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Salesmsg?** Integration with HubSpot Trusted Caller so you don't appear as "likely spam" **What do you dislike about Salesmsg?** Couldn't find any so far - it meets all our needs **What problems is Salesmsg solving and how is that benefiting you?** Sending one on one messages to leads **Official Response from Nick Tabar:** > Thanks for the kind words, Calin! Our Hubspot integration is slick, powerful, and effective. Glad you're loving it! ### 36. Streamlined, easy to use or setup via API **Rating:** 5.0/5.0 stars **Reviewed by:** Sophia I. | Customer Support, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Salesmsg?** There are 2 best features - UI to use as is without any tech knowledge and API. Customer support rocks too. **What do you dislike about Salesmsg?** so far so good! Using international numbers would be a good add-on in the future. **What problems is Salesmsg solving and how is that benefiting you?** quick back and forth with customers and notifications. Email has changed, so having text messaging is a game changer. **Official Response from Aida Keene:** > We're glad to hear that you find our user interface and API easy to use! Our customer support team is always here to help. We appreciate your feedback about international numbers and will definitely consider it for future updates. ### 37. Qicker way to use Sales Message **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Salesmsg?** It's easy to send a text, it also shows the duration now of the text going through. Lets you know if it was sent. Separates Leads from sales reps. texts. **What do you dislike about Salesmsg?** Sometimes when assigning a text, it takes awhile to show it's assigned to them. **What problems is Salesmsg solving and how is that benefiting you?** Being more quick to text someone. Also being able to contact a lead through texting, when I can't reach them calling . **Official Response from Aida Keene:** > We appreciate the 5-star review Jennifer! If there's anything we can help with, please reach out to our live chat support team. And if you have any feature requests, let us know! ### 38. Love it **Rating:** 5.0/5.0 stars **Reviewed by:** CESILIA R. | Head Scheduler, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Salesmsg?** Very easy to use, and quick, I can get my work done **What do you dislike about Salesmsg?** Nothing everything is great, havent had any issues **What problems is Salesmsg solving and how is that benefiting you?** Getting better communications with our customers and keeping them very happy **Official Response from Aida Keene:** > It's great to hear that Salesmsg is helping you improve customer communication and satisfaction. We appreciate your support! ### 39. It is very easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Linda S. | Assistant manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Salesmsg?** Salesmsg is connected to our hubspot making it easier to contact our customers. **What do you dislike about Salesmsg?** There isn't anything I dislike about salesmsg. **What problems is Salesmsg solving and how is that benefiting you?** Being able to send texts without giving customers our personal number. **Official Response from Aida Keene:** > Thank you for sharing how Salesmsg is solving the problem of sending texts without giving out personal numbers. We're happy to hear that it's benefiting you in this way! ### 40. Quick and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica F. | CSR, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about Salesmsg?** Sales messaging streamlines the process of sending texts and tracking emails, making it incredibly efficient and valuable. It has been a game-changer for me!saver! **What do you dislike about Salesmsg?** So far, we haven't encountered any issues with the program. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg keeps all of my texts on one place, organized. It is easy to see new messages coming in too. **Official Response from Aida Keene:** > Thank you for the kind words! We're glad to hear that Salesmsg has made your messaging process more efficient and valuable. ### 41. Great to keep in contact with customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Richard G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Salesmsg?** Ease of use. The platform is extremely easy to use, my clients even like it! **What do you dislike about Salesmsg?** I wish they had a dark mode option in the UI, that would be cool **What problems is Salesmsg solving and how is that benefiting you?** Its a great way to reach all my clients at once. **Official Response from Aida Keene:** > We're thrilled to hear that Salesmsg is making it easy for you to reach all your clients at once. We'll definitely take your feedback about the dark mode option into consideration for future enhancements. ### 42. Company Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Salesmsg?** Easy to navigate and use to send out messages and upload lists **What do you dislike about Salesmsg?** Sometimes it's hard to understand how mnay credits you have left. It's also pretty expensive. **What problems is Salesmsg solving and how is that benefiting you?** communicate via text with realtors we work with **Official Response from Aida Keene:** > We're glad to hear that you find Salesmsg easy to navigate and use for sending messages and uploading lists! Here's a resource you may find helpful on how message credits work: https://help.salesmessage.com/en/articles/3327206-how-do-message-credits-work ### 43. Great Application! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Salesmsg?** Seemless integration with hubspot, no more manual entry of logging calls or texts. Plus the mass broadcast is fantastic! **What do you dislike about Salesmsg?** I have to log out of the app and log back in if changes were made. **What problems is Salesmsg solving and how is that benefiting you?** It's solving a way for us to streamline communication with our current tenants and potential customers. **Official Response from Nick Tabar:** > Sales teams LOVE the Hubspot integration - makes logging their days easier than ever. And we LOVE the feedback! PS - glad to see you're experiencing the power of broadcast....it's the best :) ### 44. Salesmgs a good app for Insurance Agents. **Rating:** 4.5/5.0 stars **Reviewed by:** Duaine O. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about Salesmsg?** Very easy to use with a lot of nice features. Including texting, video integration with Dubb Video, and the ability to attach files and use emojis. **What do you dislike about Salesmsg?** No problems were encountered so far and all works well. **What problems is Salesmsg solving and how is that benefiting you?** Communicating with clients using text, video and attachments. **Official Response from Aida Keene:** > Thanks so much for taking the time to provide your feedback Duaine! So glad to hear your enjoying our SMS features! If there's anything you do need, or have a question on, please don't hesitate to reach out to our LIVE chat support team. ### 45. Great platform, intuitive interface **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan Y. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Salesmsg?** The AI feature is great. Be able to have all our conversations in one place is essential for our team to be able to continue where others left off. **What do you dislike about Salesmsg?** Search funtion is not super easy to use. **What problems is Salesmsg solving and how is that benefiting you?** Solving the issue of breakdown of communication with customers **Official Response from Aida Keene:** > We're glad to hear that you find our platform intuitive and the AI feature helpful for your team's communication. We appreciate your feedback about the search function and will work on improving it. Thank you for sharing how Salesmsg is solving the breakdown of communication with your customers. ### 46. Huge time-saver **Rating:** 5.0/5.0 stars **Reviewed by:** Lexie J. | Coordinator of Academic Programs and Recruitment, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Salesmsg?** I love that I can have pre-program text templates so anywhere I am I can send my consumer an applicable text with videos and links. **What do you dislike about Salesmsg?** Some things are clunky. I would like to be able to group text too. **What problems is Salesmsg solving and how is that benefiting you?** Not having to use my personal number for work. Keeping all my work messaging in one place. Copy and pasting texts to multiple people efficiently. All numbers are stored and linked from Pipedrive so I am ready to contact consumers instantly! **Official Response from Aida Keene:** > Thank you for sharing your positive experience with our pre-program text templates. You'll be pleased to know that we now offer group messaging to get you connected to multiple people at once. Here's more on group messaging: https://help.salesmessage.com/en/articles/5650533-group-messaging We appreciate your support! ### 47. Salesmsg is awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael L. | Sales Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Salesmsg?** I love how quickly I am able to connect with my clients via text. With everyone so connected to their phones these days and texting, it makes it easy and so efficient! **What do you dislike about Salesmsg?** Only thing is when text of mine is unable to get through to the client. Which happens very seldom. And is more than likely because the device they are using doesn't allow it. **What problems is Salesmsg solving and how is that benefiting you?** Getting my clients to see my meesages faster and respond quicker **Official Response from Aida Keene:** > We appreciate your positive review! It's fantastic to hear that Salesmsg is making it easier for you to reach and communicate with your clients. ### 48. Excellent Prospecting and Communications Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Darren H. | Senior Wholesale Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Salesmsg?** SMS integration and tracking into CRM is huge **What do you dislike about Salesmsg?** It would be helpful if, when an "uncoded" SMS (no name) is responded to, that Salesmsg has access to CRM database to automatically "code" (apply the name of the person) to the number. **What problems is Salesmsg solving and how is that benefiting you?** SMS communications trackable in CRM **Official Response from Aida Keene:** > We're glad to hear that you find our SMS integration and tracking into CRM to be a huge benefit! Thank you for the feedback. ### 49. Very easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Juliane B. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2024 **What do you like best about Salesmsg?** Self explanatory and very easy to use. I would recomend this platform to any buisness. **What do you dislike about Salesmsg?** I don't dislike this platform at all so i can't think of anything. **What problems is Salesmsg solving and how is that benefiting you?** I am able to comunicate with clients efitiantly. **Official Response from Nick Tabar:** > Thank you Juliane! We're incredibly appreciative of the feedback - and it's what keeps us moving forward each day. We operate with a customer first mentality and reviews like this validate this core value. Thank you again Juliane, and be on the lookout for some cool things coming in 2025 :) ### 50. Sales **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Salesmsg?** Lasting record of customer communication. **What do you dislike about Salesmsg?** No negative issues to report in using this program. **What problems is Salesmsg solving and how is that benefiting you?** Quick and easy communication with customers instead of waiting for email replies or an answer to or return of a phone call. **Official Response from Nick Tabar:** > It's great to hear that Salesmsg is helping you with quick and easy communication with customers. We're thrilled to be able to provide a solution that benefits your business! ## Salesmsg Discussions - [Does Salesmsg have a mobile app?](https://www.g2.com/discussions/does-salesmsg-have-a-mobile-app) - 5 comments, 1 upvote - [Does Salesmsg integrate with HubSpot?](https://www.g2.com/discussions/does-salesmsg-integrate-with-hubspot) - 3 comments, 1 upvote - [View Salesmsg pricing details and edition comparison](https://www.g2.com/products/salesmsg/reviews?filters%5Bnps_score%5D=5&page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+21%3A01%3A51+-0500&secure%5Bsession_id%5D=710cdb0e-91c2-4ce6-8786-24db2e6109f2&secure%5Btoken%5D=56dd110d0e237a14bc2de501e6de3d9ba43949d6e737ca3b253a2d3cad239812&format=llm_user) ## Salesmsg Integrations - [8x8](https://www.g2.com/products/8x8-2025-10-08/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [ActiveCampaign DMARC Digests](https://www.g2.com/products/activecampaign-dmarc-digests/reviews) - [ActiveCampaign Postmark](https://www.g2.com/products/activecampaign-postmark/reviews) - 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[HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Keap](https://www.g2.com/products/thryv-keap/reviews) - [Levr.ai](https://www.g2.com/products/levr-ai/reviews) - [Make](https://www.g2.com/products/outfit-make/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Make](https://www.g2.com/products/make/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Pipedrive CRM for Sales for G Suite](https://www.g2.com/products/pipedrive-crm-for-sales-for-g-suite/reviews) - [Pipedrive Dealbot](https://www.g2.com/products/pipedrive-dealbot/reviews) - [Pipedrive SSIS Components by Devart](https://www.g2.com/products/pipedrive-ssis-components-by-devart/reviews) - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Community Builder](https://www.g2.com/products/slack-community-builder/reviews) - [Slack Connector for Confluence Cloud](https://www.g2.com/products/slack-connector-for-confluence-cloud/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Slack Connector for Jira Cloud](https://www.g2.com/products/slack-connector-for-jira-cloud/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zapier for G Suite](https://www.g2.com/products/zapier-for-g-suite/reviews) ## Salesmsg Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Interaction Tracking - Geolocation - Two-Way Communication - Scenario Planning - Generative AI - Incident Management - SMS Messaging - Activity Dashboard - Real-Time Notifications - Chat/Messaging - Multi-Language Alerts - Reporting/Analytics - Templates - Mobile Access - Campus Notifications - Mobile Alerts - User Management - Contact Management - Email Alerts - Access Controls/Permissions - Event Triggered Actions - Mass Notifications - Scheduling - Reminders - Contact Database - Real-Time Monitoring - API - AI Copilot - Risk Alerts - Third-Party Integrations - Multi-Channel Communication - Communication Management - Push Notifications **Additional Functionality** - Code Generation - Text to Image - Generative AI - API - Natural Language Processing - Virtual Characters and Avatars - Content Generation - Personalization and Recommendation - Conditional Generation - Transformer Model - Automated Image & Video Editing - Interactive and Co-Creative Systems - Text Summarization - Data Augmentation - Variation Autoencoder Models - Adversarial Training - Transfer Learning and Fine-tuning - Simulation and Scenario Generation - Creative Design - AI Copilot - Prompt Engineering - Foundation Model **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Messenger** - Sequencing - AI - Video Chat - Customization Interface - Generative AI **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Channels** - Multi-Channel Coverage - Open Listening - Physical Media **Productivity Tools** - Notes - Internal Discussion - Assignments and Tasks - Workflows - Templates - Integrations - Tagging System **Channels** - Voice - Social - Live Chat - Mobile SMS - Email **Conversational Platform** - Personalization - Omnichannel - Contextual Engagement - Proactive Engagement **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution - Call Transfer - Contact Management - Call Center Management - Multi-Channel Management - Survey/Poll Management - Campaign Management - Call List Management **Data** - Reliability - Data Security **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **Generative AI** - AI Text-to-Speech - Generative AI **Generative AI** - AI Text-to-Speech - Generative AI **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - Google Workspace Communication Tools** - Cross-system Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Analysis** - Application Attribution - Campaign Analysis - Activity Dashboard - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Real-Time Notifications - Real-time Consumer-facing Chat **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Channels** - Social Media Integration - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording - Real-Time Data - Live Chat - Call Scheduling **Design** - Communications Strategy Development - Personalization - Inbound Identification - Regulatory Compliance - Batch Communications - Multi-Channel Communication - On-Demand Communications - Interactive Content **Analytics** - Trends - Performance Tracking - Email Tracking **Functions** - Call Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Support Automation** - Intelligent Routing - Seamless Escalation - Transcripts - Self-Serve Support **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Workforce Management** - Call Monitoring - Performance Evaluation - Real-Time Monitoring - Monitoring **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Feedback Management - Customizability - Multi-Channel Management - Communication Management - Workflow Management - Email Management - Knowledge Base Management **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Computer Telephony Integration - Multi-Language **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Campaigns** - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications - Mobile Alerts ** Internal Use** - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics - Reporting/Analytics **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **Administrative** - Call Recording - Reporting & Dashboards - Call Reporting - Real-Time Reporting **Learning** - User Interaction Learning - Error Learning **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Shared Inbox** - Autonomous Task Execution - Decision Making **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **Additional Functionality** - Chat/Messaging - Customer Database - Customizable Branding - Call Recording - Autoresponders - IVR - Email Management - Template Management - SMS Messaging - Surveys & Feedback - Content Management - Knowledge Base Management - Compliance Management - Multi-Language - Interaction Tracking - Third-Party Integrations - Social Media Integration - Workflow Management - Customer History - Activity Dashboard - AI Copilot - Video Support - CRM - Inbox Management - API - Alerts/Notifications - Feedback Management - Reporting & Statistics - Collaboration Tools - Activity Tracking **Additional Functionality** - Chat/Messaging - Multi-Channel Communication - Customer History - Alerts/Notifications - Real-Time Analytics - Phone Key Input - Call Logging - Customizable Reports - Real-Time Data - AI Copilot - CRM - Reporting & Statistics - Activity Tracking - Live Chat - Call Scripting - Contact Database - Voice Mail - Voice Customization - API - Call Tracking - SMS Messaging - Callback Scheduling - Caller ID - Predictive Dialer - Surveys & Feedback - Auto-Dialer - Pre-recorded Messages - Real-Time Notifications - Multiple Scripts - Interaction Tracking - Call Disposition **Engagement** - Coupons and Promotions - Social Promotion **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking - AI/Machine Learning **Sales Analysis** - ROI Forecasting - Sales Forecasting **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Content Generation** - Creativity - Content Accuracy **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Computer Telephony Integration **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **AI - RCS Business Messaging** - AI **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization - Social Media Integration - Third-Party Integrations **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis - Call Monitoring - Real-Time Monitoring - Reporting/Analytics - Text to Speech **Additional Functionality** - AI Copilot - Activity Tracking - Call Routing - Call Scripting - Contact Management - Power Dialer - Preview Dialer - Auto-Dialer - Call Tracking - Real-Time Reporting - Customer Database - Lead Management - Predictive Dialer - Call Center Management - Integrations Management - Activity Dashboard - Automatic Call Distribution - Campaign Management - Generative AI - Interaction Tracking - Caller ID - Call Transfer - Call Disposition - Voice Mail - Chat/Messaging - Automatic Outbound Dialer - Call Reporting - API - Contact Database - Lead Capture - CRM - Call List Management - Progressive Dialer - Campaign Specific Caller ID - List Management - Customizable Fields - AI/Machine Learning - Reporting & Statistics - Multi-Channel Communication - Alerts/Notifications - Multi-Campaign - Workflow Management - Call Logging - Lead Distribution - Queue Management - Inbound Call Center - For Sales Teams/Organizations - Data Security - Outbound Call Center - Performance Management - Compliance Management - Mobile Access - Email Management **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription **Additional Functionality** - Website Integration - Recurring Appointments - Generative AI - Customizable Branding - Mobile Alerts - Reporting & Statistics - AI Copilot - Real-Time Updates - HIPAA Compliant - Appointment Scheduling - Surveys & Feedback - Multi-Location - Activity Dashboard - Third-Party Integrations - API - Availability Management - Rescheduling - Contact Database - Multi-Language - Real-Time Reporting - Confirmations/Reminders - Two-Way Communication - Automated Responses - Customizable Templates - Social Media Integration - Payment Reminders - Calendar Sync - Self Service Portal - Electronic Payments - SMS Messaging - Data Import/Export **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls **Additional Functionality** - Autoresponders - Configurable Workflow - Natural Language Processing - Customizable Branding - Sentiment Analysis - Real-Time Analytics - Pre-Configured Bot - Activity Dashboard - Live Chat - Real-Time Monitoring - Code-free Development - Reporting & Statistics - Speech Recognition - Drag & Drop - Reporting/Analytics - Generative AI - Customer Service Analytics - Chatbot - Intent Recognition - Lead Capture - Multi-Channel Communication - Search/Filter - Visual Analytics - AI Copilot - Chat/Messaging - CRM - Chat Transcript - Performance Metrics - Contextual Guidance - Natural Language Search - Monitoring - Speech Synthesis - Real-Time Notifications - Customer Database - API - For Developers - Customer Segmentation - Alerts/Escalation - Engagement Tracking ## Top Salesmsg Alternatives - [Textline](https://www.g2.com/products/textline/reviews) - 4.7/5.0 (382 reviews) - 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