--- title: Salesmsg Reviews meta_title: 'Salesmsg Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 414 reviews by the users' company size, role or industry to find out how Salesmsg works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 414 scale: '5' date_modified: '2026-08-10' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Salesmsg Reviews **Vendor:** Salesmsg **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 414 ## About Salesmsg ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€๐—บ๐˜€๐—ด ๐—ถ๐˜€ ๐˜๐—ต๐—ฒ ๐—ฐ๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฝ๐—น๐—ฎ๐˜๐—ณ๐—ผ๐—ฟ๐—บ ๐˜๐—ต๐—ฎ๐˜ ๐—บ๐—ฎ๐—ธ๐—ฒ๐˜€ ๐—ฒ๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ถ๐—ป๐˜๐—ฒ๐—ฟ๐—ฎ๐—ฐ๐˜๐—ถ๐—ผ๐—ป ๐˜ƒ๐—ถ๐˜€๐—ถ๐—ฏ๐—น๐—ฒ, ๐˜๐—ฟ๐—ฎ๐—ฐ๐—ธ๐—ฎ๐—ฏ๐—น๐—ฒ, ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ฟ๐—ผ๐—ณ๐—ฒ๐˜€๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น: ๐—ณ๐—ฟ๐—ผ๐—บ ๐˜๐—ต๐—ฒ ๐—ณ๐—ถ๐—ฟ๐˜€๐˜ ๐˜๐—ฒ๐˜…๐˜ ๐˜๐—ผ ๐—ฎ ๐—น๐—ถ๐—ณ๐—ฒ๐—น๐—ผ๐—ป๐—ด ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฟ๐—ฒ๐—น๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€๐—ต๐—ถ๐—ฝ. Sales closes faster when every lead gets a response in under 60 seconds. Marketing runs SMS campaigns that actually get read, with a 98% open rate. Support handles more conversations without adding headcount. AI Agents work across every team and every stage of the funnel, responding, qualifying, routing, and following up automatically. It runs inside your CRM. Every text and call logs to the contact record automatically. Your team stays accountable and every manager sees exactly what's happening. What Salesmsg can do for your team: โ€ข Sales: automated first response, shared inbox, full rep visibility โ€ข Marketing: broadcasts, segmented campaigns, CRM-triggered sequences โ€ข Support: AI Agents that handle inbound 24/7, escalate when needed Real Results: โ€ข Cut daily recruiting work from 4 hours to 30 minutes with AI qualification โ€ข Dropped average lead response time from 27 to 21 minutes โ€ข Grew reps hitting quota from 3 to 13 after adding conversation visibility โ€ข 88% lift in response rate with AI Agents vs. manual follow-up Real conversations. Real results. That's how your team builds lasting customer relationships with Salesmsg. ## Salesmsg Pros & Cons **What users like:** - Users praise the **ease of use** of Salesmsg, finding it intuitive and convenient for patient communication. (141 reviews) - Users find Salesmsg to facilitate **easy communication** , allowing effective interaction without disturbing patients too much. (74 reviews) - Users value the **easy integration** with HubSpot, enhancing communication and workflow efficiency in their sales processes. (66 reviews) - Users value the **seamless integration** of Salesmsg with HubSpot, enhancing communication and support efficiency. (61 reviews) - Users value the **responsive customer support** of Salesmsg, enhancing their overall experience and resolution of issues. (55 reviews) - Easy Setup (50 reviews) - Helpful (49 reviews) - CRM Integration (48 reviews) - Communication (44 reviews) - Features (44 reviews) **What users dislike:** - Users desire a **dark mode** and the ability to upload **large images** , noting these missing features improve usability. (25 reviews) - Users experience **messaging issues** with delivery and limitations, impacting their overall texting experience. (22 reviews) - Users experience **sending issues** with blank panels and lack of feedback on message delivery, impacting usability. (17 reviews) - Users report **SMS delivery issues** that can delay message viewing and cause unexpected calls during outgoing texts. (17 reviews) - Users find the **slow loading** of the mobile app frustrating, often leading to reliance on the desktop version. (16 reviews) - Slow Performance (15 reviews) - Delays (13 reviews) - Integration Issues (13 reviews) - Software Glitches (13 reviews) - Call Issues (12 reviews) ## Salesmsg Reviews ### 1. Salesmsgโ€™s Intuitive Interface Makes Getting Started Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah G. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Salesmsg?** Salesmsg has an incredibly intuitive interface that requires virtually no learning curve, even team members who aren't particularly tech-savvy were able to get up and running without any training. The platform's layout is thoughtfully organized, making it effortless to navigate between conversations, contacts, and settings without ever feeling lost. **What do you dislike about Salesmsg?** If I had to point to one area for improvement, it would simply be the visual design. The platform is fully functional and gets the job done without any issues, but the overall aesthetic feels a bit dated and could benefit from a modern refresh. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg has streamlined our entire customer communication operation by checking all the right boxes in one platform. The integrations with our existing tools have eliminated the need to jump between systems, keeping our workflow consolidated and our team focused. Performance has been consistently reliable. Messages deliver promptly and the platform handles volume without issue. When we needed support during onboarding, the team was responsive and hands-on rather than just directing us to a help article. On top of that, the AI and automation features have reduced our manual workload significantly by anticipating customer touchpoints and acting on them automatically, making our outreach faster, smarter, and more scalable overall. **Official Response from Thiago Nascimento:** > Thanks for taking the time to leave this review, Hannah! | Glad to hear the platform clicked right away for your team, even without any formal training. That's something we've put a lot of thought into.The UI feedback is fair and honestly something we're aware of. It's on the roadmap and we're working on it. In the meantime, glad the core functionality is doing what it needs to do. Appreciate you sharing the full picture โ€” means a lot to the team. ### 2. Seamless HubSpot Integration for Efficient Lead Management **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew R. | Senior Business Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Salesmsg?** I love the HubSpot integration and being able to text from the CRM with Salesmsg. It helps us communicate directly and efficiently with our potential clients while keeping all of the tracking history in our HubSpot CRM. I don't have to manage multiple windows or notifications because everything is linked into the specific customer profile and updated immediately. The initial setup was super easy and quick. **What do you dislike about Salesmsg?** I would really like further integration with Microsoft Teams and the ability to see my teams on call/availability **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helps us communicate directly and efficiently with potential clients while keeping all tracking history in our HubSpot CRM, saving me from managing multiple windows or notifications. Everything updates immediately and links to specific customer profiles. **Official Response from Aida Keene:** > Thanks so much for the feedback! We're thrilled to hear that you find the HubSpot integration and communication efficiency beneficial. For a quick and easy way to view your remaining credits - simply click on your Profile in Salesmsg (in the lower left hand corner), and that will show you the number of credits available to use! ### 3. Streamlined Salesforce Flows with Seamless SMS Webhooks **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Salesmsg?** The Salesforce integration, along with the ability to add Salesmsg SMS webhooks to Salesforce flows, has been really helpful for our team. It allows us to keep both email and SMS together within a single Salesforce flow, which makes the overall process feel much more streamlined and easier to manage. Our basic users also appreciate the features available in the Salesmsg platform for handling incoming and outgoing calls and SMSโ€”especially voicemail drop, scheduled send, merge fields, and broadcasts. **What do you dislike about Salesmsg?** Weโ€™d love to see the Salesforce integration built out further. For example, we use Salesmsg SMS webhooks in Flows, but right now I canโ€™t use merge fields in webhook templates unless those fields live on the primary Contact object. Because of that limitation, I have to create workarounds whenever I need to pull in fields from a child object. Weโ€™ve also started running into more issues with the Salesforce integration overall. Support seems limited, and itโ€™s holding us back from taking full advantage of webhooks and Salesmsg campaigns. **What problems is Salesmsg solving and how is that benefiting you?** We find the most engagement from leads when we couple emails with a text message. Salesmsg allows us to couple emails with Salesmsg webhooks in our email drip campaign flows. **Official Response from Aida Keene:** > Thank you so much for the thoughtful review! Weโ€™re thrilled to hear that combining SMS webhooks with your Salesforce flows is helping you streamline engagement and boost results. We also really appreciate the feedback on merge fields and child objects - thatโ€™s incredibly helpful insight for our team as we continue expanding the Salesforce integration. Thanks again for sharing your experience! ### 4. Efficient Messaging with Room for Analytic Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Virginia M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Salesmsg?** I really like the ability of Salesmsg to save common or frequent texts that I use. It saves a lot of time when I can just go to my saved templates for text and pop them in quickly. I also appreciate that I'm able to edit those templates really easily and quickly. That's what I like the most. **What do you dislike about Salesmsg?** Definitely, the analytic portion could definitely be improved. There's not enough of a drill down, and even learning how to pull your own analytics is difficult. I just learned or feel somewhat competent with the process to see how many texts I'm sending a day manually, but that took a good two and a half months to figure out. So I would like to see other details in regard to my activity, such as how many calls have I sent? How many were picked up? How long is it taking me to respond to those calls or those messages? The analytic piece is just real clunky for me. The initial setup would say was fairly easy because I'm not on the rollout team. There was very little training though, and there's very little training that I could even find on Salesmsg. Most of it was really our team lead, you know, poking around and figuring out what the tool could use. But, yeah, the training was, yeah, needs improvement. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg to track my messages and know who to follow up with. It solves the issue of retyping common messages by letting me create templates, which is really helpful. **Official Response from Aida Keene:** > Thanks so much for your thoughtful feedback! Weโ€™re glad to hear Salesmsg is helping you stay organized, schedule with ease, and keep track of important notes. That said, we hear you on analytics - making reports easier to find and use is important, and weโ€™re always working to improve that experience. In the meantime, our team is happy to help if you ever need guidance! ### 5. Effortless Communication, Easy Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Megan G. | Co-Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2026 **What do you like best about Salesmsg?** I like Salesmsg because itโ€™s easy to use, straightforward, and works well for my needs. It lets me communicate quickly and provides a fast, simple, and effective way to share important information that can sometimes get lost in emails or when people donโ€™t answer their phones. **What do you dislike about Salesmsg?** It might be nice to have the option to add emojis or GIFsโ€”kind of a silly thing, I know, but it would still be fun. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg provides quick, fast, easy, and simple communication, effectively getting in touch with important information that might get lost in emails or because people do not answer their phones. **Official Response from Aida Keene:** > Thanks so much for the review! We're happy to hear Salesmsg has helped make communication faster and more effective. We also wanted to mention that Salesmsg supports both inbound and outbound calling, along with features like IVR, call distribution, and more. Feel free to explore our calling features to see what's available! https://help.salesmessage.com/en/collections/3093112-calling ### 6. Salesmsg makes my workday so much easier. Itโ€™s efficient and reliable! **Rating:** 4.0/5.0 stars **Reviewed by:** Tom S. | Diamond & Jewelry Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2025 **What do you like best about Salesmsg?** Salesmsg has been a fantastic addition to our workflow. It saves a lot of time by eliminating the need to log calls and messages separately, which makes daily tasks much smoother. What I really like is how easily it integrates with major CRMs โ€” that feature alone has streamlined our communication and tracking in a big way. The platform is simple, intuitive, and genuinely makes work hours less stressful. Highly recommended for teams that value efficiency and productivity. **What do you dislike about Salesmsg?** Occasional minor glitches when syncing with CRM, but nothing major. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helps streamline communication by combining calls and text messages in one place, so I donโ€™t have to log them separately. This saves a lot of time during busy work hours and keeps everything organized. The CRM integrations are a huge benefit because they ensure all customer interactions are tracked automatically, reducing manual work and the risk of errors. Overall, it improves productivity, makes customer follow-ups easier, and keeps the workflow seamless. **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg! We're glad to hear that our platform has simplified your workflow and saved you time by combining calls and messages in one place. We appreciate your feedback and are committed to continuously improving our CRM integrations to minimize any occasional glitches. ### 7. Salesmsg Saves Hours with Drag-and-Drop Automation and Seamless HubSpot Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Claire N. | Director of Corporate Sales at TapSnap, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Salesmsg?** Salemsgโ€™s drag-and-drop automation and seamless HubSpot integration save me hours each week. The user-friendly dashboard makes managing leads, follow-ups, and campaigns simple and efficient. **What do you dislike about Salesmsg?** I don't use it very often but Salesmsg mobile app isn't the greatest, it had occasional SMS deliverability delays, and lacked advanced features **What problems is Salesmsg solving and how is that benefiting you?** No only does it save time but the high text open rates it helps with the endless game of phone tag. **Official Response from Aida Keene:** > Thanks for the great review! We're happy to hear Salesmsg and our HubSpot integration are helping you save time and stay on top of leads and follow-ups. We also appreciate the feedback on the mobile app, and will continue working to make the experience better. ### 8. Seamless CRM Integration, Sluggish Mobile Database **Rating:** 4.0/5.0 stars **Reviewed by:** Ian G. **Reviewed Date:** January 09, 2026 **What do you like best about Salesmsg?** I love how Salesmsg seamlessly integrates with our CRM software, and I appreciate how it flawlessly ports information over from it. This easy integration into my cell saves me tremendous time and frustration, as I never have to manually copy-paste information into the outreach tool. This feature helps a lot, whether I'm in my home office or on the road working from my cell. The initial setup was also simple and quick. **What do you dislike about Salesmsg?** There are times when the full database of contacts takes too long to load on the mobile app that could be vastly improved. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg seamlessly integrates with our CRM for marketing outreach and contracting, saving me from manually copying information. It saves tremendous time and frustration by porting information flawlessly, whether I'm at my home office or working remotely. **Official Response from Aida Keene:** > Thank you for sharing your experience with Salesmsg! We're thrilled to hear that you love the seamless CRM integration, and how it has saved you time and frustration by porting information flawlessly. ### 9. Effortless Client Management Made Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Lily M P. | BDM, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Salesmsg?** easiest way to catch my client, its super helpful to catch the client, I would like to have more features to use. use the sales msg every day to 100 of people, **What do you dislike about Salesmsg?** nothing really, I am working with this software and no complain **What problems is Salesmsg solving and how is that benefiting you?** easy to set up sending 100 messages in same time to my pipeline **Official Response from Aida Keene:** > We're happy to hear that Salesmsg has made it easy for you to send messages to your pipeline. We'll keep working to enhance our platform and provide even more value for our users. ### 10. HubSpot Integration Makes Inbound Lead Messaging Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Salesmsg?** It's ability to integrate with Hubspot and automate sending out messages to when we have inbound leadas. **What do you dislike about Salesmsg?** The slack integration had an issue where whenever another user in the company replied to a message if they weren't in Salesmessage it started sending the "not connected" errors in slack **What problems is Salesmsg solving and how is that benefiting you?** Automating SMS follow-up for inbound leads is the biggest value add we've unlocked with SAlesmsg **Official Response from Aida Keene:** > Thanks for the feedback! Glad the HubSpot integration is making inbound follow-ups easier, thatโ€™s what we love to hear. Appreciate the note on the Slack issue too, thatโ€™s helpful for us to keep improving. ### 11. Highly Customizable Tool That Adapts to Your Workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Salesmsg?** Very customizable tool where you can make it work your own way **What do you dislike about Salesmsg?** Media transferring isnโ€™t the best. Also missing some configuration to lock down some actions that should be separated between inbox managers and members **What problems is Salesmsg solving and how is that benefiting you?** Communication. Making customer service frictionless **Official Response from Aida Keene:** > Thank you for the review! It's great to hear that Salesmsg gives you the flexibility to build workflows that fit the way your team works. We also appreciate your feedback around media handling and user permissions, those are helpful suggestions for future improvements. Thanks for sharing your thoughts with us! ### 12. Easy Way to Combine All My Inboxes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Salesmsg?** How easy it is to combine all the different inboxes i monitor **What do you dislike about Salesmsg?** The app could use a little help. I mostly use the webbrowser since the app leaves something to be wanting more **What problems is Salesmsg solving and how is that benefiting you?** all inboxes in one place **Official Response from Aida Keene:** > Thanks for the review! We're happy to hear Salesmsg helps you keep all your inboxes in one place. We also appreciate the feedback on the mobile app, it's helpful as we continue improving the experience. Thanks for your support! ### 13. Reliable and Easy-to-Use Customer Communication Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Bikal P. | advanced labeling specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Salesmsg?** Salesmsg makes it incredibly easy to manage customer communication in one place. I like how simple the interface is, the ability to schedule and automate texts, and how seamlessly it integrates with CRM tools. It saves me time, keeps conversations organized, and ensures I never miss a follow-up. **What do you dislike about Salesmsg?** Overall, Salesmsg works very well, but I wish the reporting and analytics had more customization options. The mobile app is functional but could be smoother and more feature-rich. These are minor compared to the value the platform provides. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helps us centralize all customer communication in one place. Instead of juggling multiple tools or personal phones, we can send reminders, manage SMS marketing campaigns, and handle conversations through a shared inbox. This saves time, improves response rates, and ensures we never miss important customer follow-ups. It has streamlined communication and boosted customer satisfaction. **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg! We're glad to hear that our platform has saved you time, kept conversations organized, and improved your follow-up process. We understand your feedback about reporting and the mobile app, and we're committed to enhancing these aspects to better meet your needs. We appreciate your support! ### 14. Consistant for sure **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Salesmsg?** Allows me to connect and stat consistant **What do you dislike about Salesmsg?** No downside to me I really like using it **What problems is Salesmsg solving and how is that benefiting you?** Keeps me organized with follow up **Official Response from Aida Keene:** > Thanks for your review! We're so glad Salesmsg is helping you stay connected, organized, and on top of your follow-ups. We appreciate your support! ### 15. Streamlined Mass Messaging, Needs Call Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Dana K. | People & Payroll Manager **Reviewed Date:** October 14, 2025 **What do you like best about Salesmsg?** I appreciate the convenience of having everything on one platform for mass messaging and calling, eliminating the need to switch between different platforms. The mass messaging feature stands out, being much easier to use than previous tools. I like how Salesmsg continues to support our needs, making operations smoother. **What do you dislike about Salesmsg?** In terms of calling, sometimes the performance could be better. It seems dependent on Wi-Fi connectivity, which can be unreliable. A feature to leverage cellular networks for calls would be a beneficial improvement. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg for convenient mass messaging and calling on one platform, streamlining communication with field staff and HR tasks without switching between different services. **Official Response from Aida Keene:** > We're so glad to hear that you appreciate the convenience and ease of use of our mass messaging feature! We understand the importance of reliable calling performance and are continuously working to improve this aspect of our platform. ### 16. Good features - better integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Salesmsg?** Started using multiple inbox management, with the hubspot integration **What do you dislike about Salesmsg?** AI summaries of recent chats for auditing purposes **What problems is Salesmsg solving and how is that benefiting you?** automated reach out and consolidated platform **Official Response from Aida Keene:** > Thanks so much for providing your feedback! We're so happy to hear how easy Salesmsg has been to use, as well integrating with HubSpot! If there's anything you ever need, please feel free to reach out to our live chat support team. And if you have any feature requests, let us know! ### 17. Effortless Customer Messaging, But Hubspot Integration Needs Work **Rating:** 4.0/5.0 stars **Reviewed by:** Max B. | Sales advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2025 **What do you like best about Salesmsg?** it's quick and easy - makes communicating with customers like a dream **What do you dislike about Salesmsg?** Hubspot intergration is broken - have to enter in their info before sending a message **What problems is Salesmsg solving and how is that benefiting you?** helps me reach out to my customers **Official Response from Aida Keene:** > Thanks so much for sharing your feedback! Weโ€™re happy to hear that Salesmsg makes communicating with your customers easy. Weโ€™d love to take a closer look at the HubSpot integration issue you mentioned โ€” please reach out to our support team via Live Chat, or by emailing: support@salesmessage.com, and weโ€™ll be glad to help get this resolved for you. ### 18. Owner **Rating:** 4.0/5.0 stars **Reviewed by:** Tim H. | Author, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Salesmsg?** Allows me to mass message potential leads and organize them with automation. **What do you dislike about Salesmsg?** Sometimes issues with iOS app loading and notifications. **What problems is Salesmsg solving and how is that benefiting you?** Helps me minimize no-show rates for appointments with reminders. **Official Response from Aida Keene:** > We're glad to hear that Salesmsg is helping you organize potential leads and minimize no-show rates for appointments with reminders. We appreciate your feedback about the iOS app loading and notifications, and we're constantly working to improve the user experience on all platforms. ### 19. Sales messages help us more easy to communicate with students **Rating:** 4.0/5.0 stars **Reviewed by:** Linyu Z. | Assistant Director of Admissions Recruitment , Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Salesmsg?** it was clear, compelling, and well-structured. The messaging effectively highlighted the key benefits and value proposition, making it engaging and persuasive. The tone was professional yet approachable, creating a strong connection with the audience. Overall, it was a well-crafted sales message that successfully captured attention and encouraged actio **What do you dislike about Salesmsg?** If sales message could connect with our recurit system, it would be more accurate information about the student of interest area **What problems is Salesmsg solving and how is that benefiting you?** It helped us filter out student who not want to subscribe with us or not interested with us **Official Response from Chris Brisson:** > Great to hear that you're using Salesmsg for student communication. I'll have our team reach out and learn more about your recruit system. We're always looking for great integrations. ### 20. Fits our day to day needs **Rating:** 4.0/5.0 stars **Reviewed by:** Jason C. | Dir of Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Salesmsg?** Salesmsg integration into additional platforms (e.g. hubspot) has increased our teams efficiency as well as generated greater customer interaction effortlessly. We are able to build SMS into our workflows for engagement as well as routine operations. The interface is easily navigated and the customer service team is always wiling to help with any questions. **What do you dislike about Salesmsg?** Understanding if a SMS has been delievered is a great feature however if there was a way to determine if the the SMS has been read and/or bounced due to the number blocking it would be great. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg has accelerated our touchpoints with clients for sales, engagement, and routine check-ins. These required phone calls prior which were an inefficient use of time. **Official Response from Aida Keene:** > Thanks for taking the time to provide your feedback Jason. It's fantastic to hear that Salesmsg has helped to increase your team's efficiency and increased customer interaction! While showing if a text has been read isn't available with traditional SMS, I'm happy to share ways to determine if a message bounced due to number blocking. Please see the resource linked below! I'd also love to chat with you more on this, feel free to reach out to me via support@salesmessage.com, or via our live chat support feature. ### 21. An exceptional platform for business communication **Rating:** 4.0/5.0 stars **Reviewed by:** ร‰mile L. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Salesmsg?** Sales messaging was the greatest way to apply SMS automation and matched exactly our CRM. Salesmsg was the simplest tool available for teaching the end users and after looking over several systems for use. Our daily users of Salesmsg are Customer assistance has been really useful. **What do you dislike about Salesmsg?** The phone app is one area we wish improved. We still call that using another system that better fits our processes. Although we would like everything all in one, the call feature does not satisfy our expectations. **What problems is Salesmsg solving and how is that benefiting you?** Sales messages fit our CRM perfectly and are straightforward to utilize. **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg! We understand the importance of a seamless integration with your CRM and are glad to hear that Salesmsg has met your expectations in this regard. We'll take note of your feedback about the phone app for future enhancements. ### 22. Easy to use and Implement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Salesmsg?** I really enjoy how I am able to sync my Salesmsg up with my Hubspot accounts. It connects over easily to my mobile app as well. Whenever we have had any issues the online chat box with customer support has worked great and has been resolved efficiently. We are easily able to send out mass txt messages to all sorts of clients, and I really like that we have multiple inboxes we are able to use. The calling feature is simple and easy to use. My staff find that the AI txt tool to be very easy to use, and will utilize it to compose a good number of their messages. **What do you dislike about Salesmsg?** We have found that having one main inbox to be an issues sometimes as each staff member can see everything and will be txting back a different team members clients. I also would like an easier to mass group txt a specific group easier. **What problems is Salesmsg solving and how is that benefiting you?** It is solving the issues of being able to mass txt our members, as well as easily allowing my sales team to communicate with prospects and members. **Official Response from Aida Keene:** > We're glad to hear that you find Salesmsg easy to use, and that it integrates well with your HubSpot accounts! You can absolutely add another Inbox to your account to help separate your conversations. Here's more on adding a new Inbox/Phone Number: https://help.salesmessage.com/en/articles/5092893-salesmsg-inboxes If you have additional questions, feel free to reach out to our customer support team via live chat or by emailing support@salesmessage.com for more information! ### 23. A Worthy Extra Source to Prospecting **Rating:** 4.0/5.0 stars **Reviewed by:** Jackson L. | VP of Capital Markets, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Salesmsg?** Salesmsg has been helpful in following up with leads for new clients without the constant task of typing each message out. It has allowed us to ping a large group of potential clients while not compromising the relationship or sounding like a automatic text ad. **What do you dislike about Salesmsg?** The downsides have been ease of tracking, you can see all you have sent to, but not knowing who saw or opened the message like an email campaign, can be difficult to measure success rates. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helps us solve the follow up process and let less leads not go cold **Official Response from Nick Tabar:** > We like to say 'automation when you want it, conversation when you need it' - and your feedback is proof in the pudding! This is excellent feedback and we appreciate you taking the time to leave a review. We'd love to learn more regarding your event tracking and 'read receipts' - mind emailing us at support@salesmessage.com and mentioning this G2 Review? We'll dig in together to show you ways in which we can measure success :) ### 24. Salesmsg is Great! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Salesmsg?** I like that Salesmsg is overall userfriendly. I like that it gives me an easy and convenient way to follow up with quotes and clients. It has helped me increase my sales closing rate. **What do you dislike about Salesmsg?** I dislike that it is difficullt to send photos. It would be nice to mark a message as unread or be able to flag it/put a reminder to go back to that message when I have some time. **What problems is Salesmsg solving and how is that benefiting you?** It is solving the problem of an easy way to communicate with potential clients and current clients. **Official Response from Aida Keene:** > We're thrilled to hear that Salesmsg has been beneficial for your sales process! You'll be glad to know that we've made improvements so that you can now mark messages as unread or mark as "Priority" or "Needs Response". If you have any questions, please feel free to reach out to our Support team via live chat or by emailing us at support@salesmessage.com! ### 25. Connects great with ActiveCampaign **Rating:** 4.0/5.0 stars **Reviewed by:** Juliet K. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Salesmsg?** Salesmessage was easy to set up and seamlessly connects to our ActiveCampaign automations. Also love the ability to purchase new phone numbers. **What do you dislike about Salesmsg?** The search function does not include all contacts. **What problems is Salesmsg solving and how is that benefiting you?** The ability to interact with contacts via text. I can also respond via email and have it go through as SMS on the user's side. Being able to mass text is a huge benefit. **Official Response from Aida Keene:** > We're thrilled to hear that Salesmsg has been easy to set up and integrates well with ActiveCampaign. Thank you for sharing your feedback about the search function, and we will work on enhancing it. It's great to hear how Salesmsg is solving the problem of interacting with contacts via text and enabling mass texting for you! ### 26. Useful Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Salesmsg?** The ease of use to add and connect the team. I am one of the admins for the company and getting new employees on is easy. Support response is always very timely as well, much appreciated. **What do you dislike about Salesmsg?** I'd love to have more connectivity and integration with Hubspot. Incoming texts appear in the activity feed however outgoing texts do not. Also reporting through Hubspot would be great. It may be more of HubSpot request but wanted to put that out there. **What problems is Salesmsg solving and how is that benefiting you?** Quick communication with potential sales leads. A huge majority of pepole prefer to text vs email. Response rates are better. **Official Response from Aida Keene:** > We're thrilled to hear that you find Salesmsg easy to use and that our support team has been helpful for you. You'll be glad to hear that we've made updates to our HubSpot integration that allows you to see outgoing texts, as well as the incoming texts in your activity feed - as well as an in-app widget where you can text from Salesmsg, directly from HubSpot. Feel free to reach out to our support team via live chat if you have any questions. ### 27. I really love sales message for work purposes **Rating:** 4.0/5.0 stars **Reviewed by:** aleeya w. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2024 **What do you like best about Salesmsg?** I love the AI function and would say it is one of the most helpful touls on the app. for work in combines all my contacts which is super helpful and from Hubspot I can contact people right into sales message. The app is easy to use and make work so much easier as I do sales. **What do you dislike about Salesmsg?** It glitches between our locations and mixes up our leads sometimes. I wish it had only your contacts not everyones on the page because you have to go through them all and takes a lot of time. My notifications also never work. **What problems is Salesmsg solving and how is that benefiting you?** Not having to give out any personal information such as my phone number but I am still abl to message clients from my phone. So I can answer texts from home and quickly. **Official Response from Aida Keene:** > Thank you for sharing your positive experience with the AI function and how it has made your work easier. We understand your concerns about the glitches, mixing up of leads, and the notification issue. We'll definitely look into addressing these issues to enhance your overall experience with Salesmsg. We appreciate your feedback and are committed to making the app better for you. ### 28. Great product for 2-way text messaging! **Rating:** 4.0/5.0 stars **Reviewed by:** Bill B. | Freelance Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Salesmsg?** I love that I can have multiple phone numbers/inboxes for my team to text with clients. **What do you dislike about Salesmsg?** The price is a bit high if you use it for large bulk SMS campaigns. **What problems is Salesmsg solving and how is that benefiting you?** As an international company, the ability to SMS with clients in the US while we are anywhere in the world is amazing. **Official Response from Aida Keene:** > We appreciate your positive feedback about the ability to have multiple phone numbers for your team. We understand the importance of pricing and are continuously working to provide competitive rates for all our customers. ### 29. Salesmsg is super easy to use and very straightforward! **Rating:** 4.0/5.0 stars **Reviewed by:** Jerika S. | Sales Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2024 **What do you like best about Salesmsg?** It connects well with lead management software and its super easy to keep track of conversations! **What do you dislike about Salesmsg?** I find sometimes there is a delay in the message getting sent out. **What problems is Salesmsg solving and how is that benefiting you?** Being able to keep track of conversations with Clients! **Official Response from Aida Keene:** > Thank you for your feedback! We're thrilled that Salesmsg is helping you keep track of conversations with clients. We understand the importance of timely message delivery and are working to address any delays. ### 30. Great sales team and responsive client support. **Rating:** 4.0/5.0 stars **Reviewed by:** Jenn B. | Strategic Partnerships & Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Salesmsg?** The support team is responsive and works diligently to meet the needs of their clients. **What do you dislike about Salesmsg?** it would be great to be able to integrate Salesmsg with our CRM in order to be able to add SMS/Texts to our autmoated campaigns. **What problems is Salesmsg solving and how is that benefiting you?** We use salesmsg primarily to allow our sales team to set up broadcast campaigns to reach out to groups of clients and multiple referral partners at the same time. We particularly like being able to set up the communications/broadcasts to go out in batches so as to ensure our team can remain responsive. **Official Response from Aida Keene:** > Thank you for your positive feedback about our sales team and client support. Additionally, you'll be glad to hear that Salesmsg natively integrate with several new CRMs. You can learn more about it here: https://help.salesmessage.com/en/collections/1848970-integrations ### 31. Salesmsg is a great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Salesmsg?** I like that all of my calls, texts and responses are in one place for quick review. **What do you dislike about Salesmsg?** It can be slow to update. I would like for it to be a little faster. **What problems is Salesmsg solving and how is that benefiting you?** It keeps me from wasting time by going through all of my accounts to look for a response. **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg! We understand your concern about the speed and will take that into consideration for future updates to enhance the platform. ### 32. I use it for work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Salesmsg?** Keeping work and personal life separate is made easier by salemsg. **What do you dislike about Salesmsg?** Sometimes calls don't go all the way through on either side. So I won't receive a call or the other person won't. **What problems is Salesmsg solving and how is that benefiting you?** It allows me to contact parents without giving out my personal phone number, thus solving a work-life balance issue that usually comes with a job invovled in education **Official Response from Aida Keene:** > It's great to hear that Salesmsg is solving the issue of maintaining privacy while contacting parents in your line of work. We appreciate your feedback. ### 33. Awesome way to stay engaged with your clients **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Salesmsg?** I know the cliient has seen the message, clarity! **What do you dislike about Salesmsg?** it can get Jammed sometimes, and we have to refresh the page **What problems is Salesmsg solving and how is that benefiting you?** keepint in touch with clients **Official Response from Nick Tabar:** > Great feedback! We too love our read receipts and 1:1 texting functions. It personalizes the customer interaction to a degree that is hard to replicate via other communication methods. Mind emailing us - support@salesmsg.com ? We'd love to better understand what you're experiencing - mention your G2 Review and we'll dig right in! ### 34. SUPER convenient tool!!! **Rating:** 4.0/5.0 stars **Reviewed by:** Luke J. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Salesmsg?** Love the automated text messages you can send out to prospects to remind them of upcoming meetings. Hubspot integration is fantastic. Can run multiple numbers and view each inbox with a single click in the same window. Implementation was quick and easy. **What do you dislike about Salesmsg?** The UI is a bit boring and plain. It's not the prettiest thing but it works great. **What problems is Salesmsg solving and how is that benefiting you?** Sending automated text message reminders for prospect demo meetings. Keeps communication centralized so that anyone can view the activity - great for team cohesion especially between BDR & AE. **Official Response from Chris Brisson:** > Hey Luke - good news! We have recently rolled out Salesmsg 2.0 and you can try it out now. It's a total refresh update that's much cleaner, easier, faster, and more "modern". We'd love to hear your feedback. ### 35. sending messages to leads using Desktop interface from Hubspot **Rating:** 4.0/5.0 stars **Reviewed by:** George M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Salesmsg?** Able to send texts to my leads which provides an additional path to communicate. I am using Hubspot Desktop, and I also have Salesmsg open in another tab in my browser to follow up all of the responses without having to retrieve the individual lead in hubspot. I like the email that is sent to summarise all of the return messages so I can make sure all responses are addressed **What do you dislike about Salesmsg?** when you go to send text from hubspot desktop. it opens as a blank panel. with the open navigation closed, and the hubspot screen behind is greyed out. If the default could be Open navigation open, this would allow you to remember which lead you are messaging. **What problems is Salesmsg solving and how is that benefiting you?** Additional contact point with my leads to allow more follow up. **Official Response from Aida Keene:** > Hi George, thanks so much for taking the time for provide your feedback! We're so glad that you're enjoying the flexibility Salesmsg offers, and being able to see a summary of email notifications at the end of the day. We're always happy to hear ideas on ways we can enhance your experience with Salesmsg. We've added your feedback and as a Feature Request. You can follow the request with the link below. And if you have any other feature requests, let us know! ### 36. A little laggy and rough around the edges but overall good **Rating:** 3.5/5.0 stars **Reviewed by:** Jake M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Salesmsg?** It's a solid app for a work number. I like the correlation between phone and email **What do you dislike about Salesmsg?** It's very laggy and sometimes doesn't sent my messages **What problems is Salesmsg solving and how is that benefiting you?** Keeping my work and personal phone separate **Official Response from Aida Keene:** > We're glad to hear that you find Salesmsg to be a solid app for managing your work number and appreciate the correlation between phone and email. ### 37. Great addition to your arsenal if you use Hubspot. **Rating:** 4.0/5.0 stars **Reviewed by:** Mauricio M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Salesmsg?** I like its integration with Hubspot, easy to find, easy to use and great for a cross functional team to stay aligned on communication with a contact. **What do you dislike about Salesmsg?** I generally avoid logging into the web portal and focus my work directly in Hubspot. The Salesmsg pop isn't bad, but it is on the small side, Wish we could expand the pop up to be bigger and wish we had the ability to select a different phone number when the contact has multiple numbers on file. **What problems is Salesmsg solving and how is that benefiting you?** We have multiple people on the team that all need to communicate with a cusomter at different times in their journey, SalesMSG integrated with hubspot, helps us stay aligned on any overlapping communication. **Official Response from Ben Francis:** > Hey Mauricio, thanks so much for your thoughtful feedback. We love to hear that your team is finding value with the Salesmsg <> HubSpot integration. I'd love to connect directly to learn a bit more about your process in HubSpot to see how we can make life easier sending/receiving SMS through HubSpot. I run the Customer Success and Support team here at Salesmsg. Please feel free to reach out to me personally - ben@salesmessage.com ### 38. Great for a growing organization **Rating:** 4.0/5.0 stars **Reviewed by:** Cathy C. | Senior Inbound Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2024 **What do you like best about Salesmsg?** This has been great for my church organization! We have been able to stay in touch with new and current members, plus create segmentation so we're able to communicate with the right people at the right times! **What do you dislike about Salesmsg?** It isn't as convenient to tag people from HubSpot so I can create broadcasts as quickly as I'd like. At some point I will scale out of this tool and use HubSpot's native SMS tool. **What problems is Salesmsg solving and how is that benefiting you?** Communication to my growing church has become much easier! **Official Response from Aida Keene:** > Hi Cathy, thank you for your review! We're so happy that Salesmsg has helped you easily communicate with your members. For segmenting HubSpot contacts, you can always use our 'Sync HubSpot Lists' feature to easily send a Broadcast from Salesmsg to any HubSpot list. Please see below for more on that, and feel free to reach out to our live chat support team if there's anything you need! ### 39. Easy to use business texting playform **Rating:** 3.5/5.0 stars **Reviewed by:** Aimee L. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Salesmsg?** I like that with Salesmsg we can easily create tags for groups of clients to be able to quickly and easyily notify them of event details and specifics. I also like the ability to schedule messages ahead of time. **What do you dislike about Salesmsg?** It would be nice to be able to send an easy "group text" without having to first tag all of the profiles you would like to include. **What problems is Salesmsg solving and how is that benefiting you?** It allows us to easily communicate with our clients and confirm appointments via text which saves us a lot of time as they all used to be made via phone call. **Official Response from Aida Keene:** > Hi Aimee, thanks so much for your review! It's great to hear that you've found our Tags and Advance Scheduling features so convenient! Group SMS is a great way to engage multiple contacts within a single conversation. No need to add Tags, just add the recipients you want to include in the text thread, and start texting! You can learn more about Group SMS below. As always, please feel free to reach out to our live chat support team if there's anything you need. ### 40. Streamline Your Communication with Candidates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Salesmsg?** Salesmsg is super easy to use, even if you're not tech-savvy. Setting it up and connecting it to your CRM is a breeze. You can text candidates just like you would with friends. No more playing phone tag or waiting for email replies. With Salesmsg ou can schedule interviews, answer questions, and stay in touchโ€”all with simple text messages. **What do you dislike about Salesmsg?** Users might find the analytics tools provided by Salemsg to be somewhat basic, lacking in-depth insights that could help fine-tune their recruitment strategies further. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg is solving several key problems that businesses often encounter in their communication with clients or prospects: Timely Communication, Personalized Interaction, Convenience and Accessibility, Organization and Efficiency, and Integration and Automation **Official Response from Chris Brisson:** > Thanks for the kind words and I'm glad to hear that Salesmsg is working out well for you! We recently released Salesmsg 2.0 with some great new updates. I'd encourage you to check it out as there's many many great improvements to the app. ### 41. Great application for small businesses who are looking to streamline their customer connections. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Salesmsg?** The application is very efficient at reaching customer base via text and email. Most customers prefer simple and streamlined methods of contact with an actual person, should they have any questions instead of a bot with generic responses. Very personable. **What do you dislike about Salesmsg?** If you are on a time frame with product launches, make sure that you register the business profile and have text compliancy done as soon as possible prior to sneding out campaigns or using the application as the turn over time frame is not ideal at all. There are multiple steps involved in the proccess. In order to send MMS messages you must have photo sizes modified to send. The Salesmsg Application for phones is ok, does need a bit of tweaking with the interface to be able to access the website directly so you don't have to toggle between the desktop and app to use certain features. Customer Support is unavailiable during the weekends unfortunately and there are alot of articles to read to understand the features you can use. Intergration is simple enough but you will have to read through multiple articles over time to get answers that you need to operate the application. **What problems is Salesmsg solving and how is that benefiting you?** The Salesmsg bot was able to send me a few helpful articles when I needed assistance here and there. **Official Response from Aida Keene:** > Thanks so much for taking the time to provide your feedback. We're glad to hear that you've found Salesmsg to be an efficient way to communicate with your customer base! We understand you've found some shortcomings in a few areas, which we appreciate you including. This allows us the chance to review our processes, and ultimately make our user's experience better. While we're constantly making updates on the mobile app, you'll be happy to hear that we also have some improvements coming down the pike to help make your mobile app experience more seamless. We're always happy to help our users when it comes to texting compliance or feature questions. Please feel free to reach out to our live chat Support team for help with any questions you may have. We would love the opportunity to connect and discuss more, you can reach us at support@salesmessage.com. ### 42. Salesmsg is a handy tool for beginner/entry-level SMS needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Salesmsg?** What I like about Salesmsg is that it's fairly easy to integrate with HubSpot and send out automated messages within workflows. I think for the most part if you are just looking for a simple SMS tool to send messages to leads or an audience this is a great tool. **What do you dislike about Salesmsg?** However, I think Salesmsg could be a little better at adding more optionality with it's integration into HubSpot. Allowing you to see full on campaigns, providing certain options for If/Then workflows and more. Also, I think the UX is a little too simplified. Sometimes its hard to track messages and I don't see conversations in the order of last messaged which can make it difficult to find conversations when you have 1000's of them. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg allows me to provide SMS messaging to leads within my lead nurture funnel as supplementary messaging to the emails I'm already sending. **Official Response from Chris Brisson:** > Thanks for the feedback! We're always looking to make the HubSpot integration the best it can be and would love to hear your feedback. Please leave us feedback and upvote some features. We're quick to build and improve the integration. ### 43. Good texting platform, UI could use work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Salesmsg?** The thing I like best about Salesmsg is the function within the texting service **What do you dislike about Salesmsg?** Least favorite thing about Salesmsg is the UI, I think it could be a lot better **What problems is Salesmsg solving and how is that benefiting you?** Connecting with prospects & customers in a convenient way for them **Official Response from Chris Brisson:** > Thank you for the review! Good news! We have a brand new Salesmsg 2.0 with a new UI. I think you'll like it - give it a try. ### 44. Great Business Resource **Rating:** 3.5/5.0 stars **Reviewed by:** Debbie C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Salesmsg?** It allows my team to communicate and track text communication with our clients, I also like that I can have the app on my phone and never miss a response. **What do you dislike about Salesmsg?** If a client has multiple phone numbers an account can be created with the wrong number, fixing it is not easy **What problems is Salesmsg solving and how is that benefiting you?** Response from client, most people don't answer voicemails **Official Response from Aida Keene:** > Thank you for your review Debbie! It's great to hear how Salesmsg has helped your team communicate and track texts with your clients. We can certainly help with tips on managing your Contacts. Please feel free to reach out to our LIVE chat support team for more information! ### 45. Easy UI and Flexible **Rating:** 3.5/5.0 stars **Reviewed by:** Kumudhan P. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Salesmsg?** Trigger-based SMS from internal tools, Ease of Use, good Customer support, Ease of Intergration. **What do you dislike about Salesmsg?** Clarity in UI and functions can be improved. **What problems is Salesmsg solving and how is that benefiting you?** Compliance and number porting from AirCall **Official Response from Aida Keene:** > Hi Kumudhan, thanks so much for taking the time to leave your feedback. We're happy to hear that Salesmsg has been easy to use, and that you've found success leveraging trigger-based texts! Sorry that you're finding some of our functions lacking though. We'd love to chat with you more on how we can improve those features. Please feel free to reach out to us directly at support@salesmessage.com to discuss more. ### 46. Salesmgn is a seamless, user-friendly service that boosted efficiency & increased client engagement **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole N. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Salesmsg?** Ease of use, quick message delivery, customization options, and robust analytics. **What do you dislike about Salesmsg?** When my team was asked, no one could provide a dislike with the service **What problems is Salesmsg solving and how is that benefiting you?** We use Salesmsg to interact with our customers to send and receive photos for their projects as well as correspondance with those that prefer text versus phone calls. **Official Response from Aida Keene:** > Hi Nicole, thanks for your review! We're so glad that you've found Salesmsg to be so user friendly and seamless. We also love to hear that you've been able to boost efficiency, and increase client engagement by using texts. If there's anything you need, please feel free to reach out to our live chat support team. And if you have any feature requests, let us know! ### 47. An Easy to Use, Connective Messaging Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Salesmsg?** I love that Salesmsg offers seamless integration with Hubspot. It makes using both pieces of software seamless. Salesmsg scheduling features for individual messages and saved replies make personalized follow-up much smoother for myself and my team mates. **What do you dislike about Salesmsg?** The app is the only piece of Salesmsg I don't care much for. Luckily I'm almost exclusively on desktop, but I've found it can be just a bit clunky. It's still far better than other iOS apps I've used though. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg is giving us a seamless, integrated way to communicate with our customers. Without Salesmsg, we would have separate channels of patient data and communication with no clear bridge between. **Official Response from Aida Keene:** > Thanks so much for taking the time to leave this feedback! Glad to hear how seamless it's been using Salesmsg's integration with HubSpot. We're constantly making improvements to our platform, and will continue to offer improvements with our mobile app. If there's anything you ever need, please reach out to our LIVE chat support team! ### 48. Great HubSpot Integration **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Salesmsg?** I really like how well it integrates with my contacts in HubSpot, and records calls and messages in their contact database. It allows us to easily track our customer relationships. **What do you dislike about Salesmsg?** I haven't noticed any downsides to Salesmsg so far. **What problems is Salesmsg solving and how is that benefiting you?** WE used Kixie previously and it didn't integrate with Hubspot so I'd have to manually update contacts anytime I took an action. Salesmsg does it for me automatically, and also records my calls. **Official Response from Aida Keene:** > Thank you so much for taking the time to leave your feedback. We're so happy to hear you're enjoying the Salesmsg x HubSpot integration, and being able to easily track your customer relationships! If there's anything you need please reach out to our live chat support team. And if you have any feature requests, let us know! ### 49. Great way to communicate with clients. **Rating:** 4.0/5.0 stars **Reviewed by:** Tammy A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Salesmsg?** The Integration with Hubspot works great. **What do you dislike about Salesmsg?** So far, so good. I do get alot of emails but I know I can turn that feature off. **What problems is Salesmsg solving and how is that benefiting you?** Communicating with clients via Salesmsg is allowing visibility to our organization. **Official Response from Aida Keene:** > Thank you for your review Tammy! We're happy to hear the Salesmsg x HubSpot integration is working so well for you. If you ever need anything, please feel free reach out to our LIVE chat support team! ### 50. Great for customized messages **Rating:** 3.5/5.0 stars **Reviewed by:** Virginia A. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2023 **What do you like best about Salesmsg?** Saved replies Automatic Replies Scheduled Messages Zapier Integration **What do you dislike about Salesmsg?** A lot of my messages don't go through if sent in mass. I miss a lot of calls because the phone won't ring. Sometimes I get a voicemail notification a day later. **What problems is Salesmsg solving and how is that benefiting you?** Saves some time with follow up **Official Response from Aida Keene:** > Thank you for taking the time to leave your feedback Virginia! We're happy to hear you're enjoying our message features and integrations! If you're seeing some messages in a Broadcast that are not going through, we offer Phonecheckr - a feature which helps you determine exactly which phone numbers are good for texting, and which are landlines or invalid numbers. Feel free to check out our best in class Analytics for deliverability reporting as well. If there's anything else we can help with, please reach out to our live chat Support team! ## Salesmsg Discussions - [Does Salesmsg have a mobile app?](https://www.g2.com/discussions/does-salesmsg-have-a-mobile-app) - 5 comments, 1 upvote - [Does Salesmsg integrate with HubSpot?](https://www.g2.com/discussions/does-salesmsg-integrate-with-hubspot) - 3 comments, 1 upvote - [View Salesmsg pricing details and edition comparison](https://www.g2.com/products/salesmsg/reviews?filters%5Bnps_score%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+11%3A54%3A54+-0500&secure%5Bsession_id%5D=2bfc5bef-69a4-4455-873f-6608f5209cab&secure%5Btoken%5D=f54e05677f24b42362e68876b79da54ac8624e8736d8a44b47aa94fbe86bde75&format=llm_user) ## Salesmsg Integrations - [8x8](https://www.g2.com/products/8x8-2025-10-08/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [ActiveCampaign DMARC Digests](https://www.g2.com/products/activecampaign-dmarc-digests/reviews) - [ActiveCampaign Postmark](https://www.g2.com/products/activecampaign-postmark/reviews) - 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[Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Community Builder](https://www.g2.com/products/slack-community-builder/reviews) - [Slack Connector for Confluence Cloud](https://www.g2.com/products/slack-connector-for-confluence-cloud/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Slack Connector for Jira Cloud](https://www.g2.com/products/slack-connector-for-jira-cloud/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zapier for G Suite](https://www.g2.com/products/zapier-for-g-suite/reviews) ## Salesmsg Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Interaction Tracking - Geolocation - Two-Way Communication - Scenario Planning - Generative AI - Incident Management - SMS Messaging - Activity Dashboard - Real-Time Notifications - Chat/Messaging - Multi-Language Alerts - Reporting/Analytics - Templates - Mobile Access - Campus Notifications - Mobile Alerts - User Management - Contact Management - Email Alerts - Access Controls/Permissions - Event Triggered Actions - Mass Notifications - Scheduling - Reminders - Contact Database - Real-Time Monitoring - API - AI Copilot - Risk Alerts - Third-Party Integrations - Multi-Channel Communication - Communication Management - Push Notifications **Additional Functionality** - Code Generation - Text to Image - Generative AI - API - Natural Language Processing - Virtual Characters and Avatars - Content Generation - Personalization and Recommendation - Conditional Generation - Transformer Model - Automated Image & Video Editing - Interactive and Co-Creative Systems - Text Summarization - Data Augmentation - Variation Autoencoder Models - Adversarial Training - Transfer Learning and Fine-tuning - Simulation and Scenario Generation - Creative Design - AI Copilot - Prompt Engineering - Foundation Model **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Messenger** - Sequencing - AI - Video Chat - Customization Interface - Generative AI **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Channels** - Multi-Channel Coverage - Open Listening - Physical Media **Productivity Tools** - Notes - Internal Discussion - Assignments and Tasks - Workflows - Templates - Integrations - Tagging System **Channels** - Voice - Social - Live Chat - Mobile SMS - Email **Conversational Platform** - Personalization - Omnichannel - Contextual Engagement - Proactive Engagement **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution - Call Transfer - Contact Management - Call Center Management - Multi-Channel Management - Survey/Poll Management - Campaign Management - Call List Management **Data** - Reliability - Data Security **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **Generative AI** - AI Text-to-Speech - Generative AI **Generative AI** - AI Text-to-Speech - Generative AI **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - Google Workspace Communication Tools** - Cross-system Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Analysis** - Application Attribution - Campaign Analysis - Activity Dashboard - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Real-Time Notifications - Real-time Consumer-facing Chat **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Channels** - Social Media Integration - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording - Real-Time Data - Live Chat - Call Scheduling **Design** - Communications Strategy Development - Personalization - Inbound Identification - Regulatory Compliance - Batch Communications - Multi-Channel Communication - On-Demand Communications - Interactive Content **Analytics** - Trends - Performance Tracking - Email Tracking **Functions** - Call Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Support Automation** - Intelligent Routing - Seamless Escalation - Transcripts - Self-Serve Support **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Workforce Management** - Call Monitoring - Performance Evaluation - Real-Time Monitoring - Monitoring **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Feedback Management - Customizability - Multi-Channel Management - Communication Management - Workflow Management **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Computer Telephony Integration - Multi-Language **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Campaigns** - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications ** Internal Use** - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics - Reporting/Analytics **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **Administrative** - Call Recording - Reporting & Dashboards - Call Reporting - Real-Time Reporting **Learning** - User Interaction Learning - Error Learning **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Shared Inbox** - Autonomous Task Execution - Decision Making **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **Additional Functionality** - Chat/Messaging - Customer Database - Customizable Branding - Call Recording - Autoresponders - IVR - Email Management - Template Management - SMS Messaging - Surveys & Feedback - Content Management - Knowledge Base Management - Compliance Management - Multi-Language - Interaction Tracking - Third-Party Integrations - Social Media Integration - Workflow Management - Customer History - Activity Dashboard - AI Copilot - Video Support - CRM - Inbox Management - API - Alerts/Notifications - Feedback Management - Reporting & Statistics - Collaboration Tools - Activity Tracking **Additional Functionality** - Chat/Messaging - Multi-Channel Communication - Customer History - Alerts/Notifications - Real-Time Analytics - Phone Key Input - Call Logging - Customizable Reports - Real-Time Data - AI Copilot - CRM - Reporting & Statistics - Activity Tracking - Live Chat - Call Scripting - Contact Database - Voice Mail - Voice Customization - API - Call Tracking - SMS Messaging - Callback Scheduling - Caller ID - Predictive Dialer - Surveys & Feedback - Auto-Dialer - Pre-recorded Messages - Real-Time Notifications - Multiple Scripts - Interaction Tracking - Call Disposition **Engagement** - Coupons and Promotions - Social Promotion **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking - AI/Machine Learning **Sales Analysis** - ROI Forecasting - Sales Forecasting **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Content Generation** - Creativity - Content Accuracy **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Computer Telephony Integration **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **AI - RCS Business Messaging** - AI **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization - Social Media Integration - Third-Party Integrations **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis - Call Monitoring - Real-Time Monitoring - Reporting/Analytics - Text to Speech **Additional Functionality** - AI Copilot - Activity Tracking - Call Routing - Call Scripting - Contact Management - Power Dialer - Preview Dialer - Auto-Dialer - Call Tracking - Real-Time Reporting - Customer Database - Lead Management - Predictive Dialer - Call Center Management - Integrations Management - Activity Dashboard - Automatic Call Distribution - Campaign Management - Generative AI - Interaction Tracking - Caller ID - Call Transfer - Call Disposition - Voice Mail - Chat/Messaging - Automatic Outbound Dialer - Call Reporting - API - Contact Database - Lead Capture - CRM - Call List Management - Progressive Dialer - Campaign Specific Caller ID - List Management - Customizable Fields - AI/Machine Learning - Reporting & Statistics - Multi-Channel Communication - Alerts/Notifications - Multi-Campaign - Workflow Management - Call Logging - Lead Distribution - Queue Management - Inbound Call Center - For Sales Teams/Organizations - Data Security - Outbound Call Center - Performance Management - Compliance Management - Mobile Access - Email Management **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription **Additional Functionality** - Website Integration - Recurring Appointments - Generative AI - Customizable Branding - Mobile Alerts - Reporting & Statistics - AI Copilot - Real-Time Updates - HIPAA Compliant - Appointment Scheduling - Surveys & Feedback - Multi-Location - Activity Dashboard - Third-Party Integrations - API - Availability Management - Rescheduling - Contact Database - Multi-Language - Real-Time Reporting - Confirmations/Reminders - Two-Way Communication - Automated Responses - Customizable Templates - Social Media Integration - Payment Reminders - Calendar Sync - Self Service Portal - Electronic Payments - SMS Messaging - Data Import/Export **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls **Additional Functionality** - Autoresponders - Configurable Workflow - Natural Language Processing - Customizable Branding - Sentiment Analysis - Real-Time Analytics - Pre-Configured Bot - Activity Dashboard - Live Chat - Real-Time Monitoring - Code-free Development - Reporting & Statistics - Speech Recognition - Drag & Drop - Reporting/Analytics - Generative AI - Customer Service Analytics - Chatbot - Intent Recognition - Lead Capture - Multi-Channel Communication - Search/Filter - Visual Analytics - AI Copilot - Chat/Messaging - CRM - Chat Transcript - Performance Metrics - Contextual Guidance - Natural Language Search - Monitoring - Speech Synthesis - Real-Time Notifications - Customer Database - API - For Developers - Customer Segmentation - Alerts/Escalation - Engagement Tracking ## Top Salesmsg Alternatives - [Textline](https://www.g2.com/products/textline/reviews) - 4.7/5.0 (382 reviews) - [Heymarket](https://www.g2.com/products/heymarket/reviews) - 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