I really like the very intuitive interface. It's easy to get ahold of it. They have a lot of very interesting functionnalities, that allows me to keep in track with my demanding clients.

The support is extremely reactive. I usually get an answer within five minutes and the second level support is very very reactive. I've a few issue here and there, especially with migrating from an opponent, but it was quickly solved.

They are also very open minded. I once needed a functionnality for one day from a higher plan. I just needed it for one day, in order to finish up a task. They agreed to let me use the higher plan for free for almost a week! How appreciated. Review collected by and hosted on G2.com.

I can't think of anything in particular. The few issues I've had here and there were resolved. I did have a few functionnality suggestions, but I can't think of anything right now.

This is quite a great product. I've explored many CRM, and salesmate is by far the best for me! Review collected by and hosted on G2.com.

I got it done. I shopped around for 3 moths tried out close and Zoho. They didn't work, I shopped Salesforce they were to expensive and probably wouldn't work. Review collected by and hosted on G2.com.

Nothing so far it's been one month of setting up my automation journeys necessary for my niche. Review collected by and hosted on G2.com.

Since we don't use Salesmate for "sales" but for work order organization and customer communication, it is one of the most adaptable software we've found. From logging calls, emails (even future emails), sending text messages (even future text messages) and taking calls. We also appreciate that the cost of texting and calling are extremely competitive - Salesmate really meets the mark! Review collected by and hosted on G2.com.

Although taking calls and call quality is very good, the only thing missing is the scheduling of on/off hours so we are getting calls late at night, etc. Review collected by and hosted on G2.com.

Salesmate does it all, email, texting, phone calls with recording can all be done from the CRM. It's the backbone of my insurance agency. It's organized, and helps keep me on track! Review collected by and hosted on G2.com.

The only issue I've had was when the site went down for a few hours. Review collected by and hosted on G2.com.

Salesmate is easy to use and learn. I love their UI and capabilities within the software. Review collected by and hosted on G2.com.

There are not too many downsides to the software. However, one thing I do dislike is the connectivity when using their voice dialer Review collected by and hosted on G2.com.

Ease of customization and very lightweight tool, it is cloud software so we can easily log in from any device and supports the proper UI in most of the device like Macbook, Windows Machine, They also have a native android app and IOS app.

The email sync works flawlessly and syncs all the emails from my email provider.

Very helpful in adding the calendar invite to the calendar based on the activity or the demo scheduled. Review collected by and hosted on G2.com.

At times the product gets slow and takes time to recover, needs multiple hard refreshes to fix this and their status page is not updated at the time of the incident and they don't have a proper track of product down incidence.

The email tracking could be more accurate, it also shows the open history of the person who sent the information, also the email tracking shows the location of the server not of the person using the request, this is something that can be improved better. Review collected by and hosted on G2.com.

Very cheap CRM option for companies who have never used a CRM in the past. Definitely worth looking at if you have never used a CRM before. Review collected by and hosted on G2.com.

Their level of support was incredibly limited. Whenever we raised a trouble ticket it was not really addressed. Review collected by and hosted on G2.com.

Amazing customer service. It requires little experience with CRM's and you'll intuitively understand how to use the system. Review collected by and hosted on G2.com.

No downside. Everything is explained very quickly and efficiently to you. Review collected by and hosted on G2.com.

Incredibly intuitive software that allows you to customize to your hearts desire. Feature-rich system, that includes pretty much everything you'd need out-of-the-box at a fraction of the cost you'll find elsewhere. Excellent reporting suite and usable by sales, marketing and customer service. As far as all-in-one solutions go, this is an excellent option. Review collected by and hosted on G2.com.

Would be great to have calls tracked as calls through the app, but very nitpicky. Most of the main 'issues' I have elsewhere aren't present...so it's hard to dislike much about it. Review collected by and hosted on G2.com.

We first set out to locate a CRM system that would help us streamline our sales and support processes while also providing improved reporting. After reviewing the functionality of Salesmate, I quickly realized that it could be used for more than simply sales. It could also be used for customer support and marketing. With the addition of forms, automation, and bulk-emailing, we decided to use it for all aspects of customer relationship management in order to gain a better 360-degree perspective of our prospects and members. We've been using Salesmate for our complete operating suite, and it's been great so far. Excellent UI, features, and customer service. Review collected by and hosted on G2.com.

It would be great if calls were monitored through the app, but that is a fair observation. I experienced some minor concerns, but they were all resolved. I had a couple of suggestions for functionality, but I'm at a loss for words right now.

This is a fantastic product. I've tried a lot of CRMs, and Salesmate is by far the best! Review collected by and hosted on G2.com.