Salesmate has been easy to use and helps manage contacts, deals, and communication in one place. The automation and Smart Flow features save time, and the support team is responsive when needed. Review collected by and hosted on G2.com.

At times, there’s a bit of a learning curve when setting up advanced features, but once configured, everything works smoothly and reliably. Review collected by and hosted on G2.com.

I love the super easy user interface and the well thought out and laid out modules in Salesmate. It makes creating workflows simple, and I appreciate having an all-in-one solution for texting, emailing, and keeping track of sales and communications, as well as creating email templates. I also like that it was very easy to set up, though it did take some time to explore the modules. Overall, Salesmate meets all my expectations and solves many of my needs as an insurance broker. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

We’re a wedding planning company with a 10-member team, and we mainly use Salesmate for CRM and lead tracking. The platform has really simplified the way we manage and track lead status, which has directly improved our lead conversions. Review collected by and hosted on G2.com.

Its customer support definitely needs improvement compared to other CRMs I’ve used. If support were stronger and there were an option for a multi-user single login, Salesmate would easily be the best CRM I’ve worked with. Review collected by and hosted on G2.com.

Their CRM is very easy to use. Their support is great when I have needed help but it's intuitive to setup. Review collected by and hosted on G2.com.

There really hasn't been anything that I dislike. Review collected by and hosted on G2.com.

It is such a good all around system of keeping track of everything happening with your business. It has automations built in, so many ways to stay organized, and it's always improving. The customer service is second to none as well- the Salesmate team is always there to answer your questions and help, anytime of day. They truly want to provide the best for us. Review collected by and hosted on G2.com.

I don't really dislike anything. The only things I dislike are simply the things I haven't had the time to fully learn and understand, but that's on me to spend more time digging in to all the options and features and getting a handle on them. Review collected by and hosted on G2.com.

What I like best about Salesmate is how intuitive and clean the interface is. It’s easy to navigate even for team members who aren’t very tech-savvy. The customization options for pipelines, activities, and automations are powerful yet simple to use, making our daily workflow much more efficient and organized. Review collected by and hosted on G2.com.

While Salesmate is great overall, the A2P verification process can take longer than expected, which delays texting features. Also, some of the third-party integrations feel a bit limited or clunky—there’s definitely room for improvement to make them more seamless and robust. Review collected by and hosted on G2.com.

I’m new to CRMs but already so impressed with the customer service and speed at which I’ve received support! Very much looking forward to growing my business over the next couple months with the help of Salesmate. Review collected by and hosted on G2.com.

The A2P setup was somewhat complicated but totally doable with the right support Review collected by and hosted on G2.com.

The guys have really nailed it with all the features it provides and their customer support every ready to hop on a call. Shifting from another CRM was very user friendly Review collected by and hosted on G2.com.

The only thing I feel missing is that multiple users should be able to be logged in from a singular id as to check the progress of their employees. Review collected by and hosted on G2.com.

The customer support is real helpful. It really ensure the software has an ease of use which no other software can compete with. Review collected by and hosted on G2.com.

The only thing that bothered was that I needed an urgent help on the weekend which the team was not able to provide. I think so in urgent cases they should do that. Review collected by and hosted on G2.com.

The team is always ready to support with my Qs, incredibly polite and well versed in offering backend support for anything that needs troubleshooting. Their system has made it super easy to develop follow-up sequences with prospects, call, text and email from 1 location and connects smoothly with FB/Meta, which I use often. Highly recommended for folks seeking a one stop shop CRM with exceptional customer service and support. Review collected by and hosted on G2.com.

I think it would be great if they offer a sub-account feature in the near future. Review collected by and hosted on G2.com.