Salesmate Reviews & Product Details

I really like the very intuitive interface. It's easy to get ahold of it. They have a lot of very interesting functionnalities, that allows me to keep in track with my demanding clients.

The support is extremely reactive. I usually get an answer within five minutes and the second level support is very very reactive. I've a few issue here and there, especially with migrating from an opponent, but it was quickly solved.

They are also very open minded. I once needed a functionnality for one day from a higher plan. I just needed it for one day, in order to finish up a task. They agreed to let me use the higher plan for free for almost a week! How appreciated. Review collected by and hosted on G2.com.

I can't think of anything in particular. The few issues I've had here and there were resolved. I did have a few functionnality suggestions, but I can't think of anything right now.

This is quite a great product. I've explored many CRM, and salesmate is by far the best for me! Review collected by and hosted on G2.com.

I use salemate to save me a lot of time in admin when I can send emails with tags and see who has read my emails. If there are iussues, they are quick to fix them. Their customer support is amaxing and very friendly.

I love how I can emails to group of people which need for my business and saves me time having to find the emails and typoe them one by one.

I love how I can create email templates and use which one I want when I email prospects information as it saves me a heap of time re writing the email or copy and pasting. It's a breeze.

I also love the fact I can store all my contacts and information and assign tage to each one as well as the companies. Very handy. Their improrting feature is excellent which easily stores CSV files instantly. Very handy migration tool.

Salesmate have many other features such as calling and email sequencing which I havent used as yet, but heard it's very good.

A great product and worth investing not a lot of money. It's one of the smaller CRM companies but I find they are one of the best as we aren't just a number. They value feedback and their support take their time to listen to us and help whenever I need it. Review collected by and hosted on G2.com.

Tech issues time to time but they are quick to fix them when they arise.

I would like to see a bigger Salesmate UI email body screen to type emails. Screen is a little small, but I use Gmail UI using the Salesmate Plugin so it doesnt matter unless sending to email tags.

Be awesone if I can use Gmail with salemate Plugin for tagging instead of using the Salesmate UI. Review collected by and hosted on G2.com.

Easy to customize to your business. so many features included in their standard plans and their pricing is amazing compared to competitors offering similar features. I love the telephony service which enables all phone calls but even more importantly text messages to be logged within the CRM under the contact and deal. Review collected by and hosted on G2.com.

The only suggestion I have would be to add a full auto attendant into the telephone services. Review collected by and hosted on G2.com.

We use Salesmate as our sole CRM and phone system for our company. I have tried many other big named CRM's for Real Estate, but Salesmate has been much better and more customizable to my exact business model. The speed is incredibly fast which is important for a CRM. And I love how each user has a dedicated phone number so all communication stays inside the CRM. Review collected by and hosted on G2.com.

There isn't anything I dislike. Salesmate is always adding on new features as needed Review collected by and hosted on G2.com.

What I like best about SalesMate is the ability to create, manage and track email sequences. I have clear visibility into who is reading and responding to my emails and who is not. This helps us better align our messaging moving forward to help create new sales opportunities for our team. Review collected by and hosted on G2.com.

The lack of ability to see "bounced" emails in the email reporting. If this was better tracked it would be a tremendous help. Review collected by and hosted on G2.com.

I like the ease of use. Salesmate balances ease of use with power all at a reasonable price. The overall value is best on the market. They offer features that even more expensive tools don't offer. We did an extensive search and Salesmate was the head and shoulders winner. Review collected by and hosted on G2.com.

I have not found anything that I dislike at this point. This is our first year using Salesmate but so far it is amazing. Review collected by and hosted on G2.com.

I searched high and low for a CRM that had not only customizable fields but the right type of customizable fields that would also transfer to merge fields in email templates. I knew I'd always have SalesFORCE to fall back on but hoped to find something with a fresher look that would be less intimidating for others to use. I found everything I wanted and more in Salesmate! Review collected by and hosted on G2.com.

I wish it had a contact form API integration, but I make due with Zapier. Review collected by and hosted on G2.com.

Functionality and customer support are both outstanding. Review collected by and hosted on G2.com.

I am completely happy with Salesmate. When I've encountered a problem, I contact customer support and usually find that it's user error and they coach me through it. Review collected by and hosted on G2.com.

CRM is intuitive, flexible and everything works intuitively. Review collected by and hosted on G2.com.

I miss calculated fields. It would be nice to have ability to set calculation between numeric fields. Review collected by and hosted on G2.com.

The ease of use, features for what I need it to do and the support when i'm stuck or need alittle help, their right there every time and quickly via Chat, love it! I'm not a "write a review guy" but these guys and this product is becoming so valuable to my company and our selling efforts-easy 5 STARS! Well done and thank you, rarely do you find a product that gives you back more than what you need and expected Review collected by and hosted on G2.com.

t took alittle time to get comfortable, but really, that was days (maybe hours) and not a hard process. just familiarity as with anything new, so not much to complain about... (maybe the app could be improved, however, i really haven't used it/needed it much?) Review collected by and hosted on G2.com.

The overall design and the full set of features are good. It is easy to use and understand. Review collected by and hosted on G2.com.

Somehow, this is performing quite slowly on both my laptop and my phone. I also received multiple notice for a single email reception which is quite annoying when it pops up 4 times on top of the display. Review collected by and hosted on G2.com.

I love the ease of creating deals and reviewing them. Review collected by and hosted on G2.com.

So far I have not found anything to dislike Review collected by and hosted on G2.com.

If you have an issue, you can write and get it sorted within 15 minutes (they are likely to do a call with you) Review collected by and hosted on G2.com.

Just takes a little bit of time to get used to Review collected by and hosted on G2.com.

Salesmate works great for cold outreach. We can create automated email campaigns to send out to a list, so the whole process is automated. We can even see stats on who opened each email. Review collected by and hosted on G2.com.

I don't have any cons regarding Salesmate at this time. Review collected by and hosted on G2.com.

The mobile app so very very easy to use for remote and mobile work. CRM’s, text and email automation is great on mobile and the computer. Review collected by and hosted on G2.com.

Automated texting is kind of confusing. You have to enter a code before any automated text . That make it difficult. Also, I wish Salesmate were hipaa compliant and had client document storage to serve clients in the US better. Review collected by and hosted on G2.com.

Easy to work with and good customer service Review collected by and hosted on G2.com.

There hasn't been anything my team nor I have been dissatisfied with so far Review collected by and hosted on G2.com.

Clean UI, very competitive pricing, team inbox for mail, solid phone and text integration. I tested around 10-12 CRMs superficially before deciding for Salemate. It has by far the best price / performance ratio. Very powerful bulk email tool with flows.. in particular the flows have great potential for us that we just started to explore. Then there is a great Office 365 integration too. Review collected by and hosted on G2.com.

I wish for a deeper integration with Linkedin, in particular message sync would be HUGE. But to be fair almost none of the other CRMs offer this (only Salesforce and MS Dynamics)

Salemate offers an integration with a contact enrichment tool, but this 3rd party software is very expensive... Would be great if Salesmate offered integrations for tools like hunter.io which are more affordable. Review collected by and hosted on G2.com.

I like that i can send mass texts to however many people i want. Review collected by and hosted on G2.com.

I don't like that a lot of the texts fail when sent out. Review collected by and hosted on G2.com.

Easy to Use. With a global team, training could be tricky, SM makes it easy. Review collected by and hosted on G2.com.

Reporting functionality could improve and ease of customizing. Review collected by and hosted on G2.com.

The ability to customize this software to do exactly what you want is incredible, you can create workflows so repetitive that literally the media will configure it to copy and the field routine you want. The email is fantastic the views and the reports are beautifully designed and everything can be edited to my liking. Extract data from social media profiles, you can create as many email templates as you want. I love that there is excellent customer service I also like that it is easy to use and that you can send and track emails through the system. Review collected by and hosted on G2.com.

What I dislike is that sometimes the software may be delayed a bit on the desktop, but nothing that discourages me. For this to be the definitive solution for my business, I wish I could create agreements without having to add a contact that would be amazing and would pay for that. I would suggest adding social media links from Instagram, Pinterest and YouTube as standard, since they are obviously very popular and it is also great to see them try. Review collected by and hosted on G2.com.

Easy to maintain customer info and navigate through it. Review collected by and hosted on G2.com.

User interface could be better. Though its not a problem, more like a personal choice. Review collected by and hosted on G2.com.

Salesmate is an extraordinary programming stage for little/medium organizations. We're constructing a profoundly mechanized deals/venture the board work process, and Salesmate has by a long shot the most dominant and easy to use work process computerizations (through Webhooks) that I've run over in testing huge numbers of the well known CRMs. Hypothetically Salesforce is all the more dominant, but on the other hand is cosmically progressively muddled to really design - where Salesmate is clear and with just a moderate dimension of programming background can be modified by means of Zapier or other web 2.0 administrations. Review collected by and hosted on G2.com.

We changed from Base CRM, which has incredible email following help when coordinated with Gmail - each email was related naturally with the right contact or arrangement amazingly. Salesmate is dealing with this usefulness, however at present just approaching messages are associated with contacts. (Active messages sent through Salesmate are as well, however friendly from your work area mail customer or Gmail aren't). I've had a few incredible/gainful discussions with the help group and they're effectively dealing with this be that as it may, and at the rate they're enhancing the stage I'm anticipating having this usefulness not long from now! Review collected by and hosted on G2.com.

I like the customer service and the ability to send and track emails through the system Review collected by and hosted on G2.com.

I don't like the fact that when I update one section, the rest does not update. I would like a VERY SIMPLE platform where there is one page with ALL info such as quote, contact, etc. I don't like how hidden the notes are. I would prefer there not be a cap on characters allowed in the description section and would prefer to have the ability to reply to emails from within salesforce vs. personal email. Review collected by and hosted on G2.com.

What do I like best? How about EVERYTHING? An outstanding CRM, with wall to wall customization, onboard email and text marketing, and superb workflow automation. And, at the outrageously low monthly price of $15 ($12 if you go yearly), an absolute steal. Review collected by and hosted on G2.com.

Their calendaring functions are weak. As a solopreneur in a client-based business I live and die by my calendar, and I wish theirs was more robust. Not a deal breaker, and with everything else they have going for them, easily overlooked. Review collected by and hosted on G2.com.

Built in call features, simplicity, ease of use, affordability. Great all-in- one CRM with full customizability and without extraneous features. Review collected by and hosted on G2.com.

Support specialists aren't always helpful. Porting phone numbers into Salesmate is a hassle. Wish that phone calls could be tied to companies as well as contacts. Review collected by and hosted on G2.com.