Verified User in International Trade and Development
UI
Verified User in International Trade and Development
Small-Business (50 or fewer emp.)
"All-in-one marketing automation tool"
3.5/5
What do you like best about Manago AI?

Advanced e-commerce tool. I use SALESmanago for two months and it's a great tool that gives me a lot of analytical data, helps to automate marketing and increases sales. Review collected by and hosted on G2.com.

What do you dislike about Manago AI?

No social media schedulling and monitoring (instagram). A little too many tabs in the system. Could be more simplified and clearer. Not everything is always clearly shown and addressed. Also would be hopeful more tutorials step-by-step for better understanding advanced options. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"A lot in the basic package with great customer service but some design inconsistency out of the box"
4/5
What do you like best about Manago AI?

I like the customer service, have always had quick responses from my project manager and the support team. The platform out of the box is decent and you can create what you require with a bit of consideration, time and attention. Review collected by and hosted on G2.com.

What do you dislike about Manago AI?

The design inconsistancies - the button designs in one form are not the same in other forms/design elements. I would like to see more fonts available in the system as well. Some of the prompt box buttons are confusing as well, in that you are unsure if you should click as it says "send" it should say "exit" or similar. Salesmanago have recently refreshed their email interface so I hope they continue to improve these other areas as well. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"A useful automation tool"
3.5/5
What do you like best about Manago AI?

SALESmanago (SM) is a good tool that offers us many possibilities: create automated actions, send emails, segment our audience, create content through landings, perform integrations, and chat online with our customers.

Our collaborators Agnieszka Grodecka and John Morales are always at your service, providing us with their permanent assistance on the different functions of the tool as well as on the projects we carry out in the company. Review collected by and hosted on G2.com.

What do you dislike about Manago AI?

SALESmanago has very good features, but with very limited configurations, for example, when creating recommendation frameworks, the few options provided by the automation rules, the automatic emails from the form or alerts cannot be edited and are very cumbersome. Emoticons that are not compatible with the system cannot be included in the body of the email, and for some functions, we cannot obtain analytical data for a specific period. Additionally, some functions lack a detailed description. Review collected by and hosted on G2.com.

Antonio R.
AR
Antonio R.
Small-Business (50 or fewer emp.)
"Great Tool"
5/5
What do you like best about Manago AI?

Great Automation Processes, wonderful CDP, good chat Review collected by and hosted on G2.com.

What do you dislike about Manago AI?

Nothing to complain about, especially with latest updates in workflows and email editor. Review collected by and hosted on G2.com.

A
Anna .
Digital Marketing Specialist
Mid-Market (51-1000 emp.)
"High-level support and extensive features"
5/5
What do you like best about Manago AI?

Reliability, professionalism, and creativity of the support staff and the supervisor. Number of functions Review collected by and hosted on G2.com.

What do you dislike about Manago AI?

Ease of Implementation, length of deployment Review collected by and hosted on G2.com.

Giulio S.
GS
Giulio S.
Head of Ecommerce
Small-Business (50 or fewer emp.)
"The best CDP I have ever used"
5/5
What do you like best about Manago AI?

Omnichannel Marketing: SALESmanago allows businesses to communicate with their customers across multiple channels, including email, SMS, social media, and website notifications. This can help businesses reach customers more effectively and increase engagement. Review collected by and hosted on G2.com.

What do you dislike about Manago AI?

Analytics: SALESmanago provides detailed analytics and reporting tools that allow businesses to track their marketing performance and make data-driven decisions. But they can be improved. Review collected by and hosted on G2.com.

KS
Karol S.
Head of CRM
Mid-Market (51-1000 emp.)
"Great CDP"
4.5/5
What do you like best about Manago AI?

Easy UX even If You start working with CDP. Great predefine dashboards and inside tools which could help You improve Your sale and whole customer management. I really like to work with SM. Review collected by and hosted on G2.com.

What do you dislike about Manago AI?

Some businesses could find some problems with matching what You expect in Your needs. Sometimes have bad surprises with delays which make Your brand looks ridiculously (for eg. You got an extra offer for something (right in time, real-time marketing), but You informed Your clients after the promotion has ended) Review collected by and hosted on G2.com.

ES
Ewa S.
Small-Business (50 or fewer emp.)
""Great marketing automation tool""
5/5
What do you like best about Manago AI?

Sales Manago is a great, intuitive tool. Easy implementation process. I recommend especially for planning e-mail marketing and web push messages. Efficient and helpful customer service, reliable support from a supervisor. I recommend. Review collected by and hosted on G2.com.

What do you dislike about Manago AI?

I've been using it for a long time and haven't noticed any flaws. Review collected by and hosted on G2.com.

AW
Aleksandra W.
Marketing Specialist
Small-Business (50 or fewer emp.)
"I highly recommend Salesmanago!"
5/5
What do you like best about Manago AI?

Salesmanago is a great platform that offers a range of possibilities beyond email marketing. The tool is intuitive and easy to use, despite many functionalities available. By using Salesmanago, we can reach our customers quickly and easily.

A definite advantage of Salesmanago over its competitors is the support from the Customer Service Department. We have been working with Salesmanago for several years now, and we can always count on professional help and a quick solution to a reported problem. Review collected by and hosted on G2.com.

What do you dislike about Manago AI?

Currently, we don't see the disadvantages of the Salesmanago platform, but we use it in a basic way. Review collected by and hosted on G2.com.

Johan K.
JK
Johan K.
C
Small-Business (50 or fewer emp.)
"A useful and highly adaptable automation tool"
5/5
What do you like best about Manago AI?

SalesManago is a great all-in-one tool. The system is easy to use, feel like SalesManago solve the day-to-day communication need. They offer plans which allow you to have a dedicated person who helps improve the database and implement new things. That is highly helpful since it is hard to keep up with all the features and functions you might benefit from implementing.

You can get all the customer data in one place, avoiding having customer data in different silos. The implementation is easy, and I like that it is easy to do customer segmentation with tags. Review collected by and hosted on G2.com.

What do you dislike about Manago AI?

I wish the product had more integrations with other systems and easy plug-n-play functions into telecom-, chat-, and advertising platforms. Sorting out and optimizing the Workflow can be a bit messy since the boxes and threads can be tangled with each other. Review collected by and hosted on G2.com.