---
title: Salesmanago Live chat Reviews
meta_title: 'Salesmanago Live chat Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Salesmanago Live chat works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-07-06'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Salesmanago Live chat Reviews
**Vendor:** Manago AI  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Salesmanago Live chat
Salesmanago Live chat sends automatically product recommendations and you can see full behavioural profile of your customer.




## Salesmanago Live chat Reviews
  ### 1. Best customer care ever!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tomasz B. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about Salesmanago Live chat?**

The SALESmanago system saves time and jobs in the company thanks to the automation of sending e-mails. Proper use of automation, personalization, matching offer and segmentation makes that ORs and CTRs still grow.
Best customer care ever!
Totally open for new features and what's more important new ideas are implemented in a reasonable time.

**What do you dislike about Salesmanago Live chat?**

UX - fortunately customer care is very helpful.

**What problems is Salesmanago Live chat solving and how is that benefiting you?**

Email
Web push
Segmentation
Website content personalization (popups)
Recommendation system


## Salesmanago Live chat Discussions
  - [What is Salesmanago Live chat used for?](https://www.g2.com/discussions/what-is-salesmanago-live-chat-used-for)

- [View Salesmanago Live chat pricing details and edition comparison](https://www.g2.com/products/salesmanago-live-chat/reviews?open_modal_url=%2Fproducts%2Fsalesmanago-live-chat%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fsalesmanago-live-chat%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-13+16%3A28%3A09+-0500&secure%5Bsession_id%5D=b8f3f5d5-817f-43fc-8392-1777ae55bef7&secure%5Btoken%5D=f2494e47f0a92471699985954048a13b35609112b42f29435eb48b5508a48589&format=llm_user)

## Salesmanago Live chat Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing
- Real-Time Notifications
- Real-time Consumer-facing Chat

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Additional Functionality**
- Real-Time Analytics
- Email Management
- API
- Single Sign On
- Search/Filter
- Collaboration Tools
- Third-Party Integrations
- Activity Dashboard
- Canned Responses
- Surveys & Feedback
- Reporting/Analytics
- Transfers/Routing
- Geotargeting
- Interaction Tracking
- CRM
- Transcripts/Chat History
- Document Storage
- Screen Sharing
- Contact Management
- Autoresponders
- Multi-Channel Communication
- Mobile Access
- AI Copilot
- Offline Form
- Real-Time Monitoring
- Support Ticket Management
- File Sharing

## Top Salesmanago Live chat Alternatives
  - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - 4.4/5.0 (3,678 reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,586 reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,971 reviews)