---
title: Salesloft Reviews
meta_title: 'Salesloft Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 4287 reviews by the users' company size, role or industry
  to find out how Salesloft works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 4287
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---


# Salesloft Reviews
**Vendor:** Salesloft  
**Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 4,287
## About Salesloft
Clari + Salesloft is a category-transforming AI company architecting the future of revenue. By building the world’s first Predictive Revenue System, we help organizations move beyond fragmented applications and systems of record to a model that continuously drives and adapts revenue execution. Our platform captures deal data signals, and uses tailor-built AI to create the right context and drive action across sales teams. Instead of disconnected insights and siloed workflows, sales teams operate with shared understanding, faster decisions, and execution that stays aligned to the business. Trusted by thousands of enterprises including Adobe, 3M, IBM, and Zoom, Clari + Salesloft powers the forecast, surfaces pipeline risk, and drives proactive execution—returning thousands of hours to the field and enabling predictable, scalable growth.



## Salesloft Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Salesloft, enhancing their daily selling experience with a simple, organized interface. (256 reviews)
- Users value the **seamless integration** with Salesforce, enhancing outreach efficiency and organization across teams. (211 reviews)
- Users appreciate the **email tracking features** for easily measuring open rates and managing tasks efficiently. (201 reviews)
- Users appreciate the **easy tracking** features of Salesloft, enhancing their efficiency in managing outreach campaigns. (165 reviews)
- Users find Salesloft **extremely helpful** in managing pipelines and measuring engagement through open rates and templates. (158 reviews)
- Users love the **advanced automation features** of Salesloft, significantly enhancing productivity and sales engagement. (155 reviews)
- Users value the **automation features** of Salesloft, finding call tracking and cadence building intuitive and efficient. (146 reviews)
- Lead Generation (143 reviews)
- Users find Salesloft to be a **time-saving tool** that streamlines prospecting and enhances outreach efficiency significantly. (138 reviews)
- Prospecting (133 reviews)

**What users dislike:**

- Users experience **call issues** with Salesloft, finding the app misaligned during calls and support inconsistent. (164 reviews)
- Users experience **integration issues** with Salesloft, particularly with HubSpot and other platforms, affecting efficiency. (134 reviews)
- Users find the **learning curve steep** , making initial use of Salesloft challenging and somewhat overwhelming. (116 reviews)
- Users highlight the **limited features** of Salesloft, expressing a desire for enhanced integrations and customization options. (114 reviews)
- Users feel Salesloft is missing **key features** like an auto-dialer and domain rotation, hindering productivity and email deliverability. (95 reviews)
- Sales Issues (73 reviews)
- Users experience **slow performance** in Salesloft, particularly with large lists and certain integrations causing lag. (69 reviews)
- Task Management (67 reviews)
- Users find Salesloft's features **not intuitive** , leading to a learning curve that complicates basic tasks and customization. (65 reviews)
- Users experience frequent **connection issues** with Salesloft, leading to frustration and inefficiencies in their workflow. (63 reviews)

## Salesloft Reviews
  ### 1. Proactive Sales Management Made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jay M. | SDR, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Salesloft?**

I love how easy Salesloft is to use with its friendly interface, allowing me to organize my day exactly as I want. Creating cadences is straightforward, which helps me be more proactive by knowing exactly when to contact leads. The automation feature for sending emails is fantastic as it saves me time, allowing me to focus on other important tasks. Also, the initial setup was incredibly easy compared to other software like Salesforce, making it convenient and quick to get started without a lot of manual intervention.

**What do you dislike about Salesloft?**

I feel that Salesloft lacks an auto-dialer feature that would automate the process of making calls. Currently, the process requires manual dialing, which I find inefficient. Having an automatic dialing function, with an easy pause option, would greatly enhance the calling experience and improve productivity.

**What problems is Salesloft solving and how is that benefiting you?**

I use Salesloft to set up appointments, call end users, and make follow-ups. It reminds me of meetings, is user-friendly, and enhances my proactivity. Creating cadences and automating emails saves me time to focus on other tasks.

  ### 2. Keeps Outreach Consistent and Organised—All-in-One Sales Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dominique D. | Technology Sales Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2025

**What do you like best about Salesloft?**

I use SalesLoft every single day. It helps me stay organised and on top of what I have to do: who I need to contact, when I need to call, and which leads to follow up with. Having everything inside one platform — from lead lists to call tools to email sequences — means I don’t lose time switching apps, hunting down a phone number or forgetting what I promised to do next.

One of the biggest upsides is how it keeps my outreach consistent and efficient. I can build cadences (email → call → LinkedIn touch) and follow them without reinventing the wheel each time.

**What do you dislike about Salesloft?**

One thing I dislike about SalesLoft is that I often have to refresh the page for updates to appear. For example, after making changes or completing a task, I don’t immediately see the update reflected until I refresh manually, which can interrupt my workflow.

Another thing I wish were improved is the visibility of cadence history. Right now, it’s easy to see if a contact is currently active in a cadence, but there’s no clear way to tell if that person has previously gone through one — or when they were added or completed it. Having a timeline or quick indicator showing a contact’s past cadence activity (with dates) would make it much easier to track engagement history and avoid re-adding the same person by mistake.

**What problems is Salesloft solving and how is that benefiting you?**

SalesLoft helps me manage my daily outreach in an organized and efficient way. It solves the problem of keeping track of dozens of leads and follow-ups by giving me a clear structure and reminders of who to contact and when. It also centralizes my communication — emails, calls, and LinkedIn touches — all in one place, which saves a lot of time and keeps everything consistent.

It also helps me stay aligned with my team since all our activities and results are visible in one shared platform. Overall, it’s made my workflow more productive and ensures I never miss an important follow-up or opportunity.

  ### 3. Essential for Outreach, But Needs Better Email Validation and Data Sync

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nanya G. | Inside Sales Representative, Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Salesloft?**

As an Inside Sales Rep, I spend about 70-80% of my workday prospecting, networking, and reaching out to leads. Salesloft helps me stay connected with potential customers, making it much easier to maintain good data hygiene and send timely follow-up communications.

**What do you dislike about Salesloft?**

Salesloft could be even more effective if it had the ability to detect incorrect email addresses that might bounce back or contain grammatical errors. Additionally, integration with tools like Lusha or Zoominfo to help identify and update contact information would be a valuable improvement.

**What problems is Salesloft solving and how is that benefiting you?**

1. The email tracking feature is very straightforward to use. 
2. Cadence makes it easy to follow up with leads at the right time and ensures that communication remains consistent, which helps maintain relationships. 
3. It helps me identify which leads are most engaged and what topics interest them the most.

  ### 4. All-in-One Communication Powerhouse for GTM Teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Samuel J. | Sales Enablement Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2025

**What do you like best about Salesloft?**

Salesloft is a fantastic communication tool it provides one platform for out GTM Team to book meeting, make calls, send emails all in one place. Not only that but it integrates into our resource locations to pull in any supporting documents the team may use. 
Along with that, the team can use other communication tools such as Outlook and Salesloft automatically reads this and stores the record without the team needing to do anything.

**What do you dislike about Salesloft?**

The one improvement I would make with Salesloft is hierarchy. Accounts are a flat layer when it would be helpful to have parent accounts with sub accounts for those larger enterprise business's.

**What problems is Salesloft solving and how is that benefiting you?**

The standardization of communication across the team, both in where they communicate with prospects but also the messaging. Having the ability to create team cadences and templates means that the messaging should always start from the same source. Not only that but the visibility of conversations the team is having with both prospects and clients is important for all aspects of the business, from how we communicate to what we are hearing from our customers and prospects.

  ### 5. Salesloft Uncovered

**Rating:** 5.0/5.0 stars

**Reviewed by:** John G. | h, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Salesloft?**

What I like best about Salesloft is - Cadence Automation, Conversation Intelligence, Deal Management tracking pipeline progress and forecasts outcomes. I love the AI-Powered Recommendations that prioritizes tasks and suggests next steps. So many Integrations! Works with Salesforce, LinkedIn, Gmail, Outlook and probably some more that I'm missing.

**What do you dislike about Salesloft?**

What I dislike about Salesloft is that fact that I have email sending limits.

**What problems is Salesloft solving and how is that benefiting you?**

Salesloft remains a top-tier choice for our organization since we started seeking a comprehensive sales engagement platform. Its strengths in automation, AI insights, and CRM integration make it a powerful tool for scaling our sales operations. Our team has seen an uptick in new appointments scheduled and we have a few closed won opportunities. Better collaboration with our has seen an uptick as well.

  ### 6. Elevates Prospecting with Smart AI Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Haley A. | Enterpise Account Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about Salesloft?**

I love the ease of use of Salesloft, and how it tracks productivity. It's also nice having a platform that shows who has or has not opened your emails. A huge plus is the AI summary from recorded meetings.

**What do you dislike about Salesloft?**

I don't like not being able to share cadences across different teams. It may be just a security setting, but I am not able to share my cadences with a team that isn't in my division. Also, the initial setup took a while to work out the nuances.

**What problems is Salesloft solving and how is that benefiting you?**

I use Salesloft for prospecting, tracking meetings, and AI of recorded meetings. It eases prospecting across accounts, tracks productivity, and reveals who opens emails. A huge plus is the AI summary from recorded meetings.

  ### 7. Seamless CRM Integration and Time Saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cardia A.

**Reviewed Date:** November 11, 2025

**What do you like best about Salesloft?**

I appreciate how Salesloft seamlessly integrates with my mobile number, Outlook, and Salesforce, allowing me to log my calls and emails only once, saving me valuable time and effort. The synchronization feature is incredibly efficient as it maintains all my communication and client notes organized without additional input, which boosts my productivity. I particularly like how Salesloft records calls and activities automatically, providing my managers with access to track my work progress effortlessly. This integration eliminates the need for redundant data entry across multiple platforms, which is essential in my fast-paced work environment. The easy setup and the ability to self-learn the system made the onboarding process smooth, enabling me to become proficient quickly and help my team get up to speed. The overall value that Salesloft adds to my workflow, combined with its capability to serve as a central reference for client interactions, makes it indispensable, which is why I would highly recommend it to others.

**What do you dislike about Salesloft?**

I would like the ability to add emojis in emails to enhance communication. Additionally, I wish there was a feature where, if a client calls back, it would automatically note the call and begin logging it seamlessly.

**What problems is Salesloft solving and how is that benefiting you?**

I use Salesloft to log calls, emails, and cadences, saving time by syncing with Salesforce and Outlook, allowing efficient client communication updates and visibility for my managers.

  ### 8. Salesloft- After 3 years we have been unimpressed with the product and support

**Rating:** 0.0/5.0 stars

**Reviewed by:** Rich V. | Senior Vice President, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2025

**What do you like best about Salesloft?**

Our organization has been a Salesloft customer for over three years, and unfortunately, the experience has deteriorated with each passing year. While the dialer—when functioning properly—meets our basic needs, recent updates, including the new Chrome extension and redesigned dialer, have significantly degraded usability.

Salesloft’s support team has consistently fallen short, and interactions with their sales team have been even less productive. The most disruptive issue has been the relentless turnover within the company. Over the course of our contract, we've been assigned seven or eight different customer success managers—none of whom remain with the organization. This lack of continuity has created ongoing operational headaches and eroded trust.

The persistent challenges we've faced raise serious concerns about Salesloft’s long-term stability and commitment to its customers.

At this point, we have no plans to renew our contract. Salesloft has made numerous commitments it failed to honor, and it’s evident that their focus lies more in securing revenue than in delivering meaningful value.

Our experience has been defined by broken promises, poor follow-through, and a clear disregard for customer satisfaction.

**What do you dislike about Salesloft?**

We've been using Salesloft for several years, and unfortunately, the experience has been consistently disappointing.

Dialer reliability remains a major issue. It's plagued by frequent disruptions, which directly impact our team's productivity.

Product support is slow and reactive. When problems arise, resolution often feels like an uphill battle.

Renewal conversations are more performance than partnership—lots of flair, but little substance. It’s clear the focus is on retention, not results.

Many of our interactions with Salesloft personnel have felt disingenuous, with promises made but rarely followed through.

Despite being a tech platform, Salesloft’s innovation has stalled. The product hasn’t meaningfully improved in the last three years.

After renewal, Customer Success Managers disengage, offering little to no strategic guidance or support to help us grow.

Overall, our experience has been marked by unreliable technology, weak support, and a lack of genuine customer care. Salesloft has not demonstrated the consistency or commitment we expect from a long-term partner.

**What problems is Salesloft solving and how is that benefiting you?**

Outbound calls at best

Their conversation intelligence tool is terrible and their people don't even know their product.

Now I know why they give it away for free.

I truly believe there are many paid reviews because this product has become worse and worse.

  ### 9. Mixed Experience with Useful Features and Laggy App

**Rating:** 2.5/5.0 stars

**Reviewed by:** Tyler C.

**Reviewed Date:** November 07, 2025

**What do you like best about Salesloft?**

I appreciate Salesloft's ability to inform me precisely when a person opens an email I've sent, allowing me to gauge their interest and who might be ignoring my messages. This feature is crucial in determining if leads are genuinely engaging or simply brushing me off. Additionally, having a separate Salesloft number is incredibly useful, especially when a customer has blocked my personal cell number; it allows me to contact them seamlessly. These features collectively enhance my ability to track engagement and maintain communication effectively in my role as an outbound sales representative.

**What do you dislike about Salesloft?**

I just think the Salesloft mobile app isn't great. It's a bit laggy. Sometimes it doesn't load data that I'd like if I'm in the field and I want to search up a person or an account on Salesloft. Sometimes it doesn't actually show me all of the previous data corresponding to that certain account or person. The initial setup was definitely a challenge. While I had an easier go of it than other people, it was still challenging. I also think that the whole cadence feature doesn't add a ton of value beyond just tracking walk-ins and the email features. Therefore, I don't see much more value in these features.

**What problems is Salesloft solving and how is that benefiting you?**

I use Salesloft to track walk-ins and email engagement, helping me monitor success rates and contact interested leads promptly.

  ### 10. Consolidated CRM, Smooth Setup, and Effective Team Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ethan M.

**Reviewed Date:** November 04, 2025

**What do you like best about Salesloft?**

I find Salesloft to be incredibly valuable for my daily sales and lead capture work. Its integration capabilities are excellent, particularly with Salesforce and LinkedIn, which significantly reduce manual workflows. The ability to control my personal cadences while maintaining visibility into whole team activities helps streamline our processes, setting Salesloft apart from other CRM systems. The platform's ease of setup was impressive, with both internal and external support making the process smooth and straightforward. I also appreciate the variety of cadences and templates, allowing me to tailor communication to specific personas efficiently. The conversation insights feature is particularly useful, providing transcriptions and analyses that are easy to refer back to. The consolidation of tasks, such as setting tasks and managing calendars, into a single platform enhances our efficiency and effectiveness. Additionally, the superb support from the Salesloft team, combined with the robust set of integration options, ensures that I can handle all aspects of my workflow seamlessly. This all-in-one approach makes Salesloft invaluable for our sales operations.

**What do you dislike about Salesloft?**

There are issues with inbound calls in SalesLoft where the phone isn’t linked properly, resulting in delays and not displaying the caller's name immediately. This requires improvement as it would help in knowing who's calling without relying solely on the notifications tab, and it would prevent entering calls without prior context, which I find crucial.

**What problems is Salesloft solving and how is that benefiting you?**

I use Salesloft to streamline sales processes, manage cadences, and integrate tools in one platform, enhancing efficiency and reducing manual work. It consolidates tasks like outbound calls, email tracking, and CRM integration, providing ease in managing sales operations.

  ### 11. Easy Integration and Stellar Results with Salesloft

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim D.

**Reviewed Date:** October 30, 2025

**What do you like best about Salesloft?**

I have been using Salesloft for two years primarily for business development and maintaining communication cadences with both new and existing clients, which has been instrumental in enhancing relationships at IDS. I was introduced to Salesloft by a sales manager who had great confidence in it, and rightfully so, as it is incredibly easy to use and delivers very positive results. The integration capabilities of Salesloft are noteworthy—I use it in conjunction with ZoomInfo and Salesforce, and the seamless integration these tools allow has greatly enhanced our operations. As a nontechnical person, I found it straightforward to set up Salesloft with minimal support from IT, primarily for integrating with other packages. The ease of communication it provides is invaluable, including simple uploads from Salesforce or ZoomInfo and generating comprehensive reports that are easily digestible for both day-to-day users and executives, highlighting the simplicity and effectiveness of the metrics. I appreciate the rhythmic structure Salesloft offers, allowing me to view and manage my day effectively, whether I'm dealing with calls or emails or running concurrent Cadences. It organizes my tasks, ensuring I stay on track and promptly address responses. Ultimately, the results and simplicity of Salesloft make me confident in recommending it highly, rating it a perfect ten for recommendation likelihood.

**What do you dislike about Salesloft?**

I would like the ability to have a signature that is more customizable when creating a document and executing a cadence in Salesloft. It would be nice to have the capability to include more graphics easily in emails, apart from just adding them as attachments. I know that some people prefer not to have links, so having the option to create a really pristine signature with graphics would enhance the usability for me.

**What problems is Salesloft solving and how is that benefiting you?**

I use Salesloft for ease of communication and efficient integration with Salesforce and ZoomInfo, enhancing our business development and client relationship. The tool simplifies report generation, aiding daily tasks and executive decision-making.

  ### 12. Seamlessly Reach a Wide Audience with Ease

**Rating:** 4.5/5.0 stars

**Reviewed by:** Srinath N. | Digital Sales Specialist

**Reviewed Date:** October 30, 2025

**What do you like best about Salesloft?**

I appreciate how easy it was to navigate and set up Salesloft, thanks to the abundance of helpful online resources and company-provided training materials that facilitated the process. It's a very handy tool for day-to-day use, making mass communications efficient by allowing me to send out mass emails and phone calls to a wide variety of people simultaneously, which saves a significant amount of time. The ability to customize different types of cadences for various purposes and products I might be selling is incredibly useful. I really like the feature that allows me to create my own cadence, assign people to these cadences, and have the system track them. Salesloft also reminds me of tasks that need attention and what's coming up next, enhancing my organizational workflow. The integration with ZoomInfo helps streamline information access, which is another aspect I value. Lastly, the capability of reaching out to numerous people across different companies and sending customized messages is a major time-saver and a critical reason for my continued use of the platform.

**What do you dislike about Salesloft?**

I dislike the lack of functionality to delete contacts and people from my SalesLoft account. Over time, the volume of contacts in my sales environment continually grows with no method available to remove them, making it difficult to manage and organize my contact list efficiently.

**What problems is Salesloft solving and how is that benefiting you?**

I find Salesloft saves me a lot of time by allowing mass emails and calls, while customizing cadences for different products. It helps in efficiently managing communications and ensures tasks are tracked and up to date.

  ### 13. SalesLoft: Spectacular Time Saver for Tracking Opportunities

**Rating:** 4.5/5.0 stars

**Reviewed by:** Donald L. | Business Automation Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Salesloft?**

I use Salesloft for daily, weekly, monthly, quarterly, and annual tracking of sales opportunities. I've been using it for about a year and a half and appreciate how it stands out as a significant time saver in my routine. Initially, there were minor challenges with the setup process, but once I devoted the necessary attention, everything fell into place nicely after a few weeks. Salesloft notably helps me streamline my workflow by allowing me to manage my sales pipeline efficiently in one area, making it incredibly easy to update current opportunities, notes, comments, next steps, and dates. This feature alone saves me a substantial amount of time and enables me to keep an eye on all my opportunities in one place, thereby supporting my role in ensuring all opportunities are within reach. Additionally, Salesloft seamlessly integrates with Salesforce, which is essential for my work. The capability of Salesloft to help me keep track of current and future opportunities that lead to sales significantly contributes to my earnings and is a compelling reason why I would choose it again. I especially enjoy how the pipeline opportunities updating feature saves me a lot of time while helping me maintain oversight over all my sales prospects. Overall, I appreciate Salesloft's ability to provide visibility and control over my sales pipeline, which becomes particularly valuable in converting opportunities into sales, thus boosting my productivity and income.

**What do you dislike about Salesloft?**

There were some minor challenges in the beginning with getting everything set up in Salesloft. It requires some time and dedication initially to configure properly. Additionally, there are one or two aspects that could enhance automation to better fit our processes at Quadient, but I am aware that my team is working on those improvements.

**What problems is Salesloft solving and how is that benefiting you?**

I find Salesloft is a time saver, allowing me to manage sales opportunities efficiently, update notes, and keep track of next steps seamlessly, enhancing my productivity and contributing to my sales success.

  ### 14. Salesloft is such a wonderful tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jess R. | Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about Salesloft?**

What I like best about Salesloft is how it makes sales engagement simple and organized, it helps me stay on top of outreach, track activity easily, and connect with prospects more effectively. I love the ability to create a bunch of different cadences and the ability to stay on top of all my outreach. I used it every single day and it makes my life so much easier. If there's ever an issue, connecting with support is also quick an easy.

**What do you dislike about Salesloft?**

There’s not much I don’t like about Salesloft. If anything, a few features could be a bit more streamlined, but overall the platform works really well and supports my workflow.

**What problems is Salesloft solving and how is that benefiting you?**

Salesloft helps me stay organized with my outreach, track engagement, and keep my follow-ups consistent. It saves me time and ensures nothing slips through the cracks, which makes me more productive and effective.

  ### 15. Intuitive Platform with Impressive AI Email Creation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jay K. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 24, 2025

**What do you like best about Salesloft?**

The platform is intuitive and straightforward, making it quick to implement. I especially appreciate the feature that allows you to create emails using their AI, which is a great addition.

**What do you dislike about Salesloft?**

There is a noticeable absence of a robust reporting tool that offers visually appealing designs.

**What problems is Salesloft solving and how is that benefiting you?**

The platform allows us to track sales activities such as calls, emails, and meetings associated with new leads assigned to our sales representatives. It also provides the capability to measure the performance of emails and cadences, enabling us to make adjustments for improvement.

  ### 16. Run far away

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 02, 2025

**What do you like best about Salesloft?**

Basic sequencing tool. It's easy to stand up sequences but that is tablestakes in today's environment. It does the same thing it did ten years ago with very little innovation since then.

**What do you dislike about Salesloft?**

Where to start. Their support is terrible, non responsive and not focused on solving the problem. They tell you what they can and can't support rather than trying to find a workaround or a solution for you.
When they got hacked and salesloft couldn't talk to salesforce for about two weeks, they basically said "tough - deal with it" instead of offering any sort of credits or refund. After they were hacked, we had to proactively reach out to our CSM to understand the implications rather than anything proactive from salesloft. They are actively getting boatraced in the market by more innovative tools that are focused on using AI at the top of funnel, rather than salesloft who is stuck in 2015.

**What problems is Salesloft solving and how is that benefiting you?**

They solve a problem that many other platforms solve these days: basic email sequencing. Nothing new or innovative.

  ### 17. non responsive / lack customer centric approach to solving problems even the slightest time

**Rating:** 1.5/5.0 stars

**Reviewed by:** Keegan M. | Sales Development Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 07, 2025

**What do you like best about Salesloft?**

it almost seemed like the simplicity or the lack of anything besides a sequencing tool that was very bulky, templates that were very hard to build, and a dialer that would have you calling an molasses like speed. When I initially started using Salesloft, the platform felt quite rudimentary in several key areas. Specifically, the process of setting up sales sequences was incredibly cumbersome and time-consuming, making it a frustrating experience. Furthermore, creating and customizing email templates proved to be a real nightmare due to its limited functionality and clunky interface. Lastly, I consistently encountered significant performance issues with the integrated dialer, as it was extremely slow and unreliable, hindering my ability to make calls efficiently.

**What do you dislike about Salesloft?**

At the time, inability to effectively build lists and share routine sales process cross-collaboratively. Documentation and ability to guide, navigate, or pull other individuals on my team to instances or profiles that I wanted them to see, listen to a call, or review messaging. During that period, the primary challenges encompassed the inadequate functionality for constructing targeted lists and facilitating the cross-functional sharing of standardized sales procedures. Furthermore, the absence of comprehensive documentation and the difficulties associated with guiding, directing, or enabling team members to access specific instances, profiles, call recordings, or messaging significantly impacted our team's operational efficiency.

**What problems is Salesloft solving and how is that benefiting you?**

I guess sales law for my superiors was observing, or was solving observability. Optical or performance metrics over time and other other things, attempting to coach, shit like that, and they didn't really benefit me too much because the tools that were given, or attempted to enable us were lackluster, bulky, and ineffective. And there was not too much customer support. So our managers fired us because they didn't see productivity and didn't know how to use a tool and didn't need to.

  ### 18. Not just a want, but a NEED...for all verticals.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathalie J. | Services Solution Development Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** December 19, 2023

**What do you like best about Salesloft?**

Working in EdTech sales, where timing, personalization, and organization are critical, Salesloft has been a game-changer. The cadence feature allows us to tailor outreach to different personas—like school admins or teachers—at scale, making our communication both efficient and authentic.

Real-time tracking of email opens and clicks helps us prioritize warm leads and follow up at the right moment, which has sped up our sales cycle. The CRM integration ensures everything is seamlessly tracked and up to date, which is essential for team alignment and pipeline visibility.

Salesloft gives us the structure to manage high-volume outreach without losing the personal touch, helping us build stronger relationships across the EdTech space.

**What do you dislike about Salesloft?**

I genuinely love using Salesloft, and cannotimagine my life without it. It is a "NEED", raher than just a "want" (for all verticals). I really had to think about this question, as it was difficult to come up with anything,to be honest! Upon reflecton, in the EdTech space specifically, there are a few areas where I see room for enhancement that would make an already great tool even better. For example, improving the mobile experience would help me stay connected and responsive while on the go—something that’s increasingly important during busy conference seasons or school visits. I’d also love to see more advanced reporting customization, especially when tracking specific education-sector KPIs or aligning with district-specific sales cycles.

**What problems is Salesloft solving and how is that benefiting you?**

Salesloft helps us solve several key challenges in the EdTech sales process, making our work more effective and impactful. One of the biggest problems it addresses is staying organized and consistent in our outreach across a high volume of prospects. With multiple stakeholders in every school or district, it’s easy to lose track—but Salesloft’s cadence system ensures no lead slips through the cracks. It also solves the issue of scalability; we can deliver personalized, relevant messaging at scale, which is crucial when engaging time-strapped educators and administrators. Additionally, it helps us identify what’s working through insightful analytics, so we can continually refine our approach and drive better outcomes. By integrating seamlessly with our CRM, it eliminates manual data entry and gives us a clear, real-time view of pipeline health. Ultimately, Salesloft saves us time, boosts productivity, and empowers us to build stronger, more meaningful relationships—all of which translate into more effective sales and greater impact in the education space.

  ### 19. All-in-One Sales Management, But Texting UI Needs Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Artur R. | Sales Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Salesloft?**

I like the ability to manage all my cadences, leads and details under one profile that syncs perfectly within our team. I can navigate as the administrator all through-out my sales reps activity logs. It's an incredible platform.

**What do you dislike about Salesloft?**

The text messaging UI needs a bit of work. You can only text via Mobile Number and some of my lead dumps auto select as Office.

**What problems is Salesloft solving and how is that benefiting you?**

Dialer, and lead sorting.

  ### 20. Salesloft

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** July 22, 2025

**What do you like best about Salesloft?**

Salesloft helps organize outreach at scale and keeps follow-ups from falling through the cracks. I appreciate having cadences and templates all in one place, it makes staying consistent across accounts a lot easier. While I’m fairly neutral overall, it does help bring structure to sales activity, especially when managing a high volume of outreach.

**What do you dislike about Salesloft?**

Integrating Salesloft came with a lot of challenges, and even now, it feels like the platform still has some kinks. I often have trouble logging meetings, and certain features feel clunky or overly manual. The learning curve can be frustrating, especially when you're trying to move quickly in a fast-paced environment. I think there’s a lot of potential, but the usability still needs work.

**What problems is Salesloft solving and how is that benefiting you?**

Salesloft helps solve the problem of staying organized with outreach and follow-ups. When you're managing a large number of prospects or accounts, it's easy to let things slip through the cracks.

  ### 21. Seamless Setup and Automation with SalesLoft

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kari R.

**Reviewed Date:** October 07, 2025

**What do you like best about Salesloft?**

I appreciate how easy and self-explanatory it is to set up SalesLoft, requiring minimal help. The service streamlines my communication processes, allowing me to automate tasks like emailing, calling, and texting in a seamless rhythm. I find the automated emails and customizable templates particularly useful, making my workflow highly efficient. The simplicity and ease of use stand out, offering an efficient work method that I'd purchase again for the same reasons.

**What do you dislike about Salesloft?**

I would like SalesLoft to automatically move on to the next call after hanging up, which would make the dialing process more efficient.

**What problems is Salesloft solving and how is that benefiting you?**

I find SalesLoft streamlines communication, automating my email and call cadence, boosting efficiency and creating an effective work rhythm.

  ### 22. Centralized and User-Friendly, But Needs Better SalesForce Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jennifer F. | Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2025

**What do you like best about Salesloft?**

Having all account and client information centralized in one place is very convenient. The platform is user-friendly, making it simple to locate whatever you need.

**What do you dislike about Salesloft?**

Some things do not transfer over from Sales Loft.

**What problems is Salesloft solving and how is that benefiting you?**

This tool offers me several options for expressing my intentions, along with different ways to get in touch.  It tracks my touchpoints for all contacts

  ### 23. Impressive Analytics and AI Summaries, But Email Personalization Needs Work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Coralia D. | Business Development Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Salesloft?**

Everything is great, but I love the analytics and even the AI can give you a summary of what is shown on the dashboard of analytics.

**What do you dislike about Salesloft?**

The AI-generated emails are limited to only one or few roles, and it limits the ability to be role and persona-specific for a more personalized automated email generation.

**What problems is Salesloft solving and how is that benefiting you?**

Prospecting transparency and team performance.

  ### 24. A great experience that made my work easier and more efficient.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole L. | Sales Development Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Salesloft?**

I like the way you can organize your tasks and how you have visibility of everything, you get to select where to start every day, so you don't have many overdue tasks.  Also, being able to see if people are interacting with your emails is great because you can make changes if something is not capturing their attention.

**What do you dislike about Salesloft?**

When we have someone in a call/email cadence and they say they are not reachable via phone, it would be great to have an option for automatically skip all the calls for that specific user. Instead of doing manually everytime that activity shows up.

**What problems is Salesloft solving and how is that benefiting you?**

It has helped with efficiency and having visibility of the outreach process.

  ### 25. Salesloft: My Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Garrett F. | SDR, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Salesloft?**

I really like how Salesloft feels like running a well-structured campaign, it gives a clear sense of progression and purpose. I also love the user interface; it’s clean, intuitive, and easy to navigate, and the features are thoughtfully designed to support efficient, personalized outreach.

**What do you dislike about Salesloft?**

Sometimes the system glitches out unexpectedly and ends up missing the logging of calls, which can cause confusion and gaps in our records or tracking efforts.

**What problems is Salesloft solving and how is that benefiting you?**

Getting into contact with the right people is often one of the most critical, and sometimes most challenging aspects of the process, as it requires strategic outreach, accurate targeting, and persistence to connect with key decision-makers or stakeholders.

  ### 26. Extensive Data and Easy to Use, But Limited Flexibility

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Publishing | Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2025

**What do you like best about Salesloft?**

I like the breadth of data available and the ease of use.

**What do you dislike about Salesloft?**

I don't like that it doesn't always import the information I need, like office phone number, from Salesforce.

**What problems is Salesloft solving and how is that benefiting you?**

Salesloft makes it easy to meet call metrics and track my progress. It also gives me the ability to track previous contact with customers all in one place.

  ### 27. Title: Powerful Sales Engagement Tool with Room for Tweaks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amman K. | Business Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about Salesloft?**

New things I like:
Ease of use, automated steps, detailed analytics, and Conductor AI are still great. I’ve also come to appreciate the improved call logging and the more intuitive interface updates, which make tracking and managing sequences even smoother.

**What do you dislike about Salesloft?**

Areas for improvement:
Sometimes still a bit buggy. The task follow-up feature could be better—an email notification or calendar integration for follow-up tasks would make it much easier to stay on top of action items. Enhanced reporting customization would also be a plus.

**What problems is Salesloft solving and how is that benefiting you?**

Cold out reavh via phone call, email, and LinkedIn all stored in one place with analytics.

  ### 28. Super convenient and helpful platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about Salesloft?**

The ability to manage your entire book of business/leads in the one place while making outreach easy.

**What do you dislike about Salesloft?**

I wish they had a power dialing function in the platform

**What problems is Salesloft solving and how is that benefiting you?**

Consolidated place for reps to perform outreach to prospects/leads

  ### 29. Poor customer service, getting left behind in technology

**Rating:** 0.0/5.0 stars

**Reviewed by:** Craig P. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2025

**What do you like best about Salesloft?**

Their native Saleforce integration is mediocre, but the competition has caught up.

**What do you dislike about Salesloft?**

I have been a Salesloft customer for 3 years, things started out well but they never updated features or technology in that entire period. Outbound email best practices are not possible with Salesloft and it will ensure poor email deliverability, limited campaign options, and a lack of integrations to new sales tech

Worst of all was my customer service experience. I noticed an annual auto renewal hit my credit card and informed their billing and customer service immediately that I did not plan to renew and that I would like a refund. They refused completely and wouldn’t compromise in any way. They referenced an email about billing that went to my spam, this info in inaccessible on their platform, and they felt completely entitled to keep all of my annual fee.

Stay far away from Salesloft!

**What problems is Salesloft solving and how is that benefiting you?**

Salesloft wants to be an enterprise sales solution and the goal is to create outbound efficiency. Many competitors solve that problem better.

**Official Response from Katherine Horner:**

> I'm sorry to hear your frustrations around the product and feel that the enforcement of our contract terms was unfair.
We adhere to these terms for all customers in order to provide equal service to all customers.

As for the product innovation, we do share all product release notes (monthly) in our Community as well as on our Product Innovation page - you can find our seasonal launches there as well.

Please reach out if you'd like to discuss this further or if there's anything I can do to help.

  ### 30. BDR's Best Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** MaryEllen B. | Business Development Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2024

**What do you like best about Salesloft?**

Salesloft makes outreach timely, user friendly, personalized and collaborative. I've used Salesloft for three years as a BDR and I can confidently say it is a must have tool to drive business. Salesloft seemlessly integrates with Salesforce, provides personalized short cuts to make persoanlized outreach simplisitic, and the completely customizable cadences allow for sharing across all users. I also enjoy Salesloft's converstions tab to review prior calls, It gives a quick summary, talk ratio and helpful insights to improve my call quality and ensure I am focusing more on my customer. I spend my entire day in Salesloft and rely on the day reminders for calls/emails to keep me exceeding and meeting my KPIs. I highly recommend Salesloft to all business development teams.

**What do you dislike about Salesloft?**

I wish there were design layouts and more ways to personalize the look of the email on Salesloft. This is something our marketing team would like to integrate into our emails as we have a common template that is used across all other outreach.

**What problems is Salesloft solving and how is that benefiting you?**

Salesloft helps me keep track of my calls, activities and emails to ensure I am hitting and exceeding my KPIs.
Salesloft helps me be reflective on my conversations.
Salesloft helps me to keep track of every outreach done to a contact.
Salesloft templates help me see the analytics of what emails are high performing and ways I can increase click, open and response rates.
Salesloft helps me collaborate with my team on email templates they create and cadances my BDR Manager wants us to push into market.
Salesloft helps me set reminders to follow up on clients that want to reconnect in 6-12 months without having to record that information in another spot that would likely be forgotten. It keeps me organizaed.

  ### 31. Keeps my prospecting moving forward and saves countless time with template emails

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kevin S. | Senior Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Salesloft?**

I absolutely love cadences and how easy it is to create them for targeted use and consistent messaging. I'm not the most organized person, so ensuring I am making outreaches with proper spacing and messaging is amazing. Being able to listen back to my calls was something I never thought would be so valuable from both a info perspective but also from a coaching perspective. The analytics is just the right amount showing you how your efforts stack up against your peers. Insight into cadence performance such as number of views, clicks or replies along with which prospects are showing interest.

**What do you dislike about Salesloft?**

I like that you can view by email, call, notes etc., but I wish it were easier to add an additional filter of call sentiment or disposition. With emails, I wish I could filter for those with replies only so I don't have to scroll through years of reps sending un-answered emails.

**What problems is Salesloft solving and how is that benefiting you?**

Keeping track of prospects, which call/email am I on, their engagement and historical notes

  ### 32. Salesloft - Your CRM's Best friend

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2025

**What do you like best about Salesloft?**

It helps organize our CRM into bite size pieces.

**What do you dislike about Salesloft?**

I wish there was an audio transcript of the calls and an easier way to look at all the audio logs. You have to individually click each audio recording to hear it.

**What problems is Salesloft solving and how is that benefiting you?**

Email tracking, sales engagement, cadences

  ### 33. The worst customer service, especially if you're a smaller company

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2025

**What do you like best about Salesloft?**

Cadences work great and the AI they've built into their templates is helpful.

**What do you dislike about Salesloft?**

Super clunky to set up. Conversations doesn't work at all. They sell it as a gong competitor. It doesn't even have the functionality of Zoom. 
Their customer service is horrible. My company has been trying to get in touch with someone there for over 5 months with no response. Their online customer service ticketing automatically closes the case after 48 hours, regardless of if they have responded to your initial request or not. Its no wonder they continue to lose market share to top competitors.

**What problems is Salesloft solving and how is that benefiting you?**

Biggest thing Salesloft provided is sales engagement and email tracking.

**Official Response from Katherine Horner:**

> Thank you for sharing your feedback, and I’m truly sorry to hear about your experience with our customer service. We strive to provide excellent service to all of our customers, and it’s clear we fell short in your case.

Feel free to reach out to me, personally if you still need assistance! Your feedback is incredibly important, and I'm committed to improving our service to ensure this doesn’t happen again.

Sincerely,
Katherine

  ### 34. Warning: Avoid Salesloft due to their subpar product and aggressive sales tactics.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2024

**What do you like best about Salesloft?**

While our experience with Salesloft's sales team and customer service was extremely disappointing, the product itself did have some useful features that helped us with our SDR process. However, the company's aggressive sales tactics and inflexibility ultimately outweighed any potential benefits. We would caution others to carefully consider these factors before committing to Salesloft's product."

**What do you dislike about Salesloft?**

We purchased Salesloft's product a year ago, and upon signing up, we were led to believe that we were committing to a one-year contract with a clear start and end date. However, their Master Service Agreement (MSA) states that the product will auto-renew unless otherwise specified on the order form. Despite the order form indicating a one-year subscription, Salesloft claims that we are subject to auto-renewal.

The company makes it difficult to cancel by requiring a 60-day notice period and forcing customers to speak with a sales agent. 

When the subscription renews, they send threatening emails and attempt to coerce customers into prepaying for the entire year or risk being sent to collections. This lack of empathy and transparency is concerning.

As a business owner with over 20 years of experience, I have never encountered such aggressive renewal tactics. 

Salesloft's pushy sales team has been trying to increase our licenses, threatening a 7% annual increment if we don't comply. When we attempted to reduce our licenses, they claimed that we needed to notify them 60 days in advance, which was not possible.

We are now being forced to renew at a higher rate per year, with no option to reduce our licenses. 

This inflexibility and disregard for customer service are major red flags. I strongly advise others to exercise caution when considering Salesloft, as their tactics can be detrimental to customers.

**What problems is Salesloft solving and how is that benefiting you?**

While Salesloft's product showed some promise, particularly in our SDR & outreach process, the company's aggressive sales approach and inflexible policies ultimately made it a poor choice for our business.

**Official Response from Katherine Horner:**

> We're sorry to hear that you were disappointed and feel that the enforcement of the contract terms was unfair. These terms protect both us and our customers and we adhere to them in order to provide an equal level of service to each customer. 

While we can't reach out directly due to the anonymity of your review, please don’t hesitate to contact your account team directly if you'd like to discuss further.

  ### 35. Great for outbound outreach, but definitely a learning curve

**Rating:** 4.0/5.0 stars

**Reviewed by:** Roselle P. | Executive Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2024

**What do you like best about Salesloft?**

I love the email tracking feature, and the calendar integration is really helpful. When prospects reschedule through the link, it automatically updates on my calendar, which saves a lot of time. The sleek dashboards and integration with tools like Apollo and Autobound are also a big plus.

**What do you dislike about Salesloft?**

It’s not very intuitive, especially in the beginning. The setup process was overwhelming, and we had to go through extensive training as a team, which was tiring. Import and export options are also hard to find, and I wish you could link more than one mailbox without upgrading to the highest plan.

**What problems is Salesloft solving and how is that benefiting you?**

Salesloft keeps cold calling, email tracking, and scheduling organized. The automatic calendar updates after prospects reschedule make things much easier to manage. It’s a powerful tool for outreach and helps keep everything in sync across our sales process.

  ### 36. Salesloft is a user-friendly and intuitive platform, making it simple to navigate

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vishwjeet  S. | Manager II (Outbound Sales), Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about Salesloft?**

I use salesloft for my outbound activities, majorly for
-Sequencing
-Automated follow-ups
-Cold calls
It helps me efficiently manage my outreach at scale

Its saleforce integration is really helpful, ensures that data is synced, and the built-in-calendar feature simplifies scheduling.
Salesloft's task management and workflow automation allow for a smooth organized approach to managing daily sales activities.

**What do you dislike about Salesloft?**

One feature I feel is lacking is domain rotation, which could significantly enhance email deliverability.
This would help maintain sender reputation and reduce the chances of email landing in spam folder

**What problems is Salesloft solving and how is that benefiting you?**

Streamlining outreach
Improving productivity - Cetralizes tasks like call emails and few basic linkedin steps as well ( like research, inmail and connecting request)
Tracking engagements - Real time analytics
CRM Integration - ensuring data consistency.

  ### 37. Salesloft: every account manager's best friend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick H. | Senior Account Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Salesloft?**

Most helpful for cold calls are the cadences. You add people to your cadence, and Salesloft will remind you every day which task you need to perform, and some of the tasks can be automated. Implementation and integration is a breeze. The introductory trainings were incredibly helpful. I use this every day.

**What do you dislike about Salesloft?**

There are some minor details to improve, for example, when an email is sent through Salesloft with an attachment, the attachment will not be visible after sending.

**What problems is Salesloft solving and how is that benefiting you?**

It is a time saver. A lot of manual work in Salesforce is now gone.

  ### 38. Wonderful outreach platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nader E. | Business Development Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Salesloft?**

By far the most useful part of Cognism is the outreach features like cadences and the valuable insights provided.

**What do you dislike about Salesloft?**

I wish it had a better view and worked better as a singular platform. This may be an issue for nyself only as we use it with Salesforce so haveing to keep track of things in multiple spots ends up making more work for us.

**What problems is Salesloft solving and how is that benefiting you?**

Keeping track of all my outreach programs. I can have many many emails sent at the same time buy the click of a button and have all of them tracked in a group.

  ### 39. Amazing tool to organize projects and leads

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beatriz K. | sales development representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Salesloft?**

I like that I can build my own cadences, get in touch with lead in differents approaches and don't need to go to other websites to so that, like, having to enter linkedin to send a message or making a cold call, I can do that all by salesloft. It's the perfect tooll for SDRs.

**What do you dislike about Salesloft?**

I don't like that I can't exclude a incorrect mail after I sent them, I wish we could maybe edit the mail.

**What problems is Salesloft solving and how is that benefiting you?**

It's making my life easier on prospecting leads for my company, organizing all my tasks and routine, and having all together in one place!!

  ### 40. Great outreach automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andy N. | Business Development Representative, Enterprise (> 1000 emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about Salesloft?**

Eliminates the repetitive tasks usually required in SalesForce and does most of the heavy lifting to push your through your outreach instead of you having to pull yourself through it task by task and follow up task.

**What do you dislike about Salesloft?**

I wish there was a way to delete my old cadences, I still have not found a way to delete my old ones. Also there is no way to log dials not attached to a contact in SalesLoft. I am supposed to be doing all my calls in SaleLoft but I will always call a potential contact first before adding them into SalesLoft to vet them which means all my first calls to them are not counted.

**What problems is Salesloft solving and how is that benefiting you?**

Reducing time it takes to send send emails and call.

  ### 41. SalesLoft is VITAL for any sales organization!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bridget V. | Sales Development Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Salesloft?**

Salesloft has made my processes much more efficient with doing my job in sales. It has made me much more organized, which has ultimatley led to success. Salesloft connectes to our CRM very effortessly. I use Salesloft all day, every day.

**What do you dislike about Salesloft?**

The only thing I wish was different about Salesloft, was the "stop" feature on texting. I also wish salesloft allowed texting automations in cadences.

**What problems is Salesloft solving and how is that benefiting you?**

Salesloft has given me back so much more time, by utilizing rythm and my cadences.

  ### 42. Best tool to manage your leads!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Will J. | senior inside sales rep, Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2020

**What do you like best about Salesloft?**

I like that I can put customers in specific cadences to schedule my follow up for calling and emailing at the appropriate time.

**What do you dislike about Salesloft?**

I still haven't been able to get the reminder button to alert me on my desktop

**Recommendations to others considering Salesloft:**

If you have leads that you want to be properly worked then I would suggest salesloft 100%

**What problems is Salesloft solving and how is that benefiting you?**

I have on average 150-250 leads to work every month. I wouldn't be able to manage these leads effectively without the help of salesloft.

  ### 43. Helpful for cadences, calendar bookings and action items

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2024

**What do you like best about Salesloft?**

I like being able to create my own email cadences and templates. The calling and texting feature I also use a bit.

**What do you dislike about Salesloft?**

They removed the sidebar navigation recently and I just realized that I also can't email a group of contacts without putting them into a cadence. I have a group of tagged clients that we want to email about an upcoming class and can't.

The other problem I have found is that only one person can OWN a cadence, which is ridiculous in my opinion. Myself and my coworker Jason Lam both manage the email sequences on our cadences, but if he's away or I'm away, we can't progress the cadence otherwise. This should be looked at.

**What problems is Salesloft solving and how is that benefiting you?**

ease of booking meetings, ease of communication via phone, email, text. Being able to review the call content easily with our recordings being saved in the system. The AI meeting recaps are also very helpful.

  ### 44. Easy to keep a tab of my day to day activities

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Salesloft?**

The one stop shop for managing all my activities. Easy of use and definitely the analytics part

**What do you dislike about Salesloft?**

I've tried many times to hide/delete the cadences which i don't want to work on, but it's still not updated. 
This makes my view clutered and due to this there are certain cadences priortised which are not imp to me anymore, and the ones that are imp move down in the prirority list.

**What problems is Salesloft solving and how is that benefiting you?**

It's helping me with 
1. keeping a track of all my conversations and past emails
2. giving a birdseye view of all my tasks, almost like an organiser
3. analytics lets me see a view of what needs more of my attention

  ### 45. I love Salesloft and have recommended it to others!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rick V. | Sales Exec, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about Salesloft?**

Super easy to use, create cadences, lead notification, great and simple integration, adjustable layout. I would 100% recommend Salesloft and I"ve used these types of platforms for two decades. Super streamline! Great product

**What do you dislike about Salesloft?**

The text integration is not great. You can't create templates, or schedule texts out,

**What problems is Salesloft solving and how is that benefiting you?**

We love the fact that everything is under one roof, that we can create cadences, campaigns, see vital analytics quickly and in an easy to read and understand layout.

  ### 46. Power User Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Prin V. | Regional Sales Director, Enterprise (> 1000 emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about Salesloft?**

Easy to use for campaign automations, call loggs, SFDC, and email integrations.

**What do you dislike about Salesloft?**

In summary I would like to see more advanced features to support a team selling evironment.  For example, needs additional sharing and group emailing on outbound campaigns.  Need ability to share mutliple team members calendar in 1 link for external facing meetings to help expedite the meeting arrangement.

**What problems is Salesloft solving and how is that benefiting you?**

Outbound prospecting campaign automation, meeting booking automataion,  and meeting recording analytics.

  ### 47. Very seamless and simple!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sasha A. | Business Development Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2024

**What do you like best about Salesloft?**

I like that it helps me stay organized in cadences and observe my productivity stats.

**What do you dislike about Salesloft?**

That I can't mark a text message as unread to get back to it later

**What problems is Salesloft solving and how is that benefiting you?**

It's solving the need for me to write out emails for every client. I can schedule them all to go out at the same time and have templates.

  ### 48. Salesloft is game changer and a must have for prospecting and customer engagement.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sumita B. | Customer BDR, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2022

**What do you like best about Salesloft?**

The ability to upload .csv files into cadences and then send the emails and immediately understand customer engagement by viewing the views and clicks and accordingly call customers and engage them in a conversation.

**What do you dislike about Salesloft?**

We can use snip but cannot copy more than two individuals in an email which is a downside. Sometime we need to email 3 to 4 members in an organization at one time.

**What problems is Salesloft solving and how is that benefiting you?**

Salesloft helps upload more than one hundred contacts at once and saves time. Live feed immediately helps to understand customer engagement. Analytics shows the total number of clicks and opens in a campaign.

  ### 49. 8 months in seat with Salesloft after similar time with Outreach...

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** November 20, 2024

**What do you like best about Salesloft?**

I think the rhythm page and sidebar within Salesloft is well integrated and intuitive. I also love the live call studio and how calls are recorded.

**What do you dislike about Salesloft?**

The analytics page can make it difficult to find what I'm looking for at times. That or the data I would like to see isn't an option.

**What problems is Salesloft solving and how is that benefiting you?**

I use SalesLoft daily as my dialer and cadence platform. It allos me to establish cadences and intuitively shows me my tasks. Saves me time with outbounding and sending my manager calls I would like coaching on.

  ### 50. Very smart platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cesar R. | BDM, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Salesloft?**

I love that you have very good focus and methods to help keep people organised and scaled, but see con.

**What do you dislike about Salesloft?**

I don't like that you have overlooked some very basic steps that a person would typically need when either prospecting or going through the sales motion.

**What problems is Salesloft solving and how is that benefiting you?**

Its helping me get more meetings


## Salesloft Discussions
  - [can I compare metrics of team members month on month? for example reply rate for individuals and teams over the last 3 months in a graph?](https://www.g2.com/discussions/31434-can-i-compare-metrics-of-team-members-month-on-month-for-example-reply-rate-for-individuals-and-teams-over-the-last-3-months-in-a-graph) - 7 comments, 2 upvotes
  - [Website Tracking Alerts?](https://www.g2.com/discussions/26406-website-tracking-alerts) - 1 comment, 2 upvotes
  - [Do you really think SL is better than Outreach? If so, Why?](https://www.g2.com/discussions/do-you-really-think-sl-is-better-than-outreach-if-so-why) - 1 comment, 2 upvotes
  - [Is it possible to merger two sepretae contatcs under the same account?](https://www.g2.com/discussions/15576-is-it-possible-to-merger-two-sepretae-contatcs-under-the-same-account) - 2 comments, 2 upvotes
  - [Is SalesLoft a CRM?](https://www.g2.com/discussions/is-salesloft-a-crm) - 6 comments, 1 upvote

- [View Salesloft pricing details and edition comparison](https://www.g2.com/products/salesloft/reviews?filters%5Bsentiment_snippet%5D=1089987&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+22%3A20%3A29+-0500&secure%5Bsession_id%5D=ee734105-166d-4efa-b5c8-8a5c34076b24&secure%5Btoken%5D=8e287087646858506b40dfa1341d0fc1df34269f4351f567e545d6982d59c22d&format=llm_user)
## Salesloft Integrations
  - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews)
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)
  - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Cognism](https://www.g2.com/products/cognism/reviews)
  - [Drift](https://www.g2.com/products/drift/reviews)
  - [Gong](https://www.g2.com/products/gong/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews)
  - [Lusha](https://www.g2.com/products/lusha/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Nooks](https://www.g2.com/products/nooks/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews)
  - [Terret.ai](https://www.g2.com/products/terret-ai/reviews)
  - [Trello](https://www.g2.com/products/trello/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## Salesloft Features
**Lead Facilitation**
- Customer-facing Chatbot
- Lead Qualification
- Lead Follow-up
- Meeting Scheduling 

**Integrated Workflows**
- Task Management
- Email Tracking/Automation
- Calls and Voice
- Other Outreach Options 
- CRM Integration
- Calendar
- Shared Records
- Business Process Automation
- Performance Management
- Calendar Management
- Sales Pipeline Management
- Communication Management
- Campaign Management

**Call Analytics**
- Call Recording
- Machine Learning
- Call Analysis
- Lead Qualification
- Trend Analysis
- Real-Time Data
- AI/Machine Learning

**Revenue Sourcing and Forecasting**
- Revenue History
- Pipeline Management
- Dashboard Analytics
- Multi-Device Data Visualization
- Data Segmentation
- Predictive Forecasting
- Revenue Operations Cadence

**Agentic AI - Sales Performance Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Email Tracking**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Sales Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- CRM Integration

**Agentic AI - Outbound Call Tracking**
- Autonomous Task Execution
- Natural Language Interaction

**Agentic AI - Sales Coaching**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Decision Making
- AI/Machine Learning
- Third-Party Integrations

**Agentic AI - Sales Enablement**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Revenue AI Platforms**
- Natural Language Interaction
- Proactive Assistance
- Autonomous Task Execution
- Cross-system Integration
- Decision Making
- Adaptive Learning

**Data Sourcing**
- Data Sourcing
- Exporting & Sharing Data
- Multi-Device Data Visualization
- Interactive Dashboards
- Data Segmentation

**Statistical Tool**
- Scripting
- Data Mining
- Algorithms

**Content Management**
- Content Import
- Content Creation
- Templates
- Advanced Search
- Content Library
- Email Management
- Customizable Templates

**Training**
- Knowledge Base
- Coaching Materials
- Playbook Creation
- Video Record

**Calling**
- Record Calls
- Generate Location
- Call Types
- Click-to-Call
- Auto Dialer

**Analytics**
- Open Rates
- Link Activity
- Attachment Activity

**Incentives**
- Badges
- Triggers
- Commission Calculator
- Leaderboards

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs
- Third-Party Integrations
- Meeting Management
- Calendar Management
- Call Management
- Document Management
- Contact Management
- Task Management
- Lead Management
- Content Management
- Notes Management
- Sales Activity Management
- Email Management

**Repeatability and Reportability**
- Content Management
- Workflow Management
- Workflow Performance
- Sales Coaching and Insights
- Gamification

**Artificial Intelligence - Conversation Intelligence**
- Customer Scoring
- Speech-to-Text
- Sentiment Analysis

**CRM Data Enrichment**
- Calendar Sync
- Email Activity Capture
- Conversation Intelligence
- Marketing Leads
- Contact Capture

**Platform - Revenue AI Platforms**
- Conversation Intelligence
- Predictive Forecasting
- CRM Data Enrichment
- Actionable Insights
- Risk Flagging
- Workflow Orchestration
- Sales Coaching
- Pipeline & Deal Management
- Customer Data Capture

**Predictive Analytics**
- Lead Scoring
- Opportunity Scoring
- Risk Analysis
- Live Forecasting
- Budgeting/Forecasting
- Correlation Analysis
- Competitive Analysis
- Sales Trend Analysis
- Statistical Analysis

**Data Analysis**
- Analysis
- Data Interaction
- Time Series Analysis
- Trend Analysis

**Analytics**
- Reporting
- Alerts
- Account-Based Engagement
- Content Utilization
- Prioritization

**Feedback**
- Review
- Scorecard
- Coaching Card
- Leaderboard
- Real-Time Updates
- Notifications
- Competition

**Contacts**
- Personalization
- Information Locater
- Record Prospect Data
- Contact Management

**Customizations**
- Email Platform Integration
- Email Scheduling
- Real-Time Notifications
- Email Categorization
- Templates
- Third-Party Integrations

**Personalization**
- Profiles
- Custom Reports
- Dashboards
- Goal Setting/Tracking
- Sales Reports
- Incentive Management

**Performance Analysis**
- Coaching 
- Peformance Tracking
- Email Tracking
- Call Tracking

**AI and Automation**
- Lead Prioritization
- Lead Scoring
- Best Time of Day Scheduling
- Buyer Intelligence
- Machine Learning

**Account Management**
- Nonengaged Accounts
- Account optimization
- Historical Patterns
- Rep Performance
- Account Engagement
- Historical Win/Loss Patterns

**Generative AI**
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- Generative AI

**Additional Functionality**
- Contact Management
- Email Marketing
- Drag & Drop
- Drip Campaigns
- Workflow Management
- Customizable Fields
- Monitoring
- CRM
- Team Management
- Click Tracking
- Subscription Management
- Activity Dashboard
- API
- Location Tracking
- Customer Segmentation
- Geolocation
- Customizable Branding
- Activity Tracking
- Data Import/Export
- Mailing List Management
- Campaign Management
- Email Management
- Audience Targeting
- Reporting/Analytics
- AI Copilot
- Email Distribution
- Email Reminders
- Autoresponders
- Engagement Tracking
- Event Triggered Actions

**Sales Management**
- Live Pipeline Management
- Sales Gamification
- Account-Based Analytics
- Activity Tracking
- Predictive Analytics
- Visual Analytics
- Task Management
- Contact Management
- Lead Management
- Opportunity Management
- Workflow Management

**Decision Making**
- Modeling
- Data Visualizations
- Report Generation
- Data Unification
- Customizable Reports

**Insights**
- Notes
- Daily Summary
- Automated Voicemails
- Automated Emails
- Sorts Prospects
- Automated Note Taking
- AI/Machine Learning

**Administrative**
- Third-Party Integrations
- Employee Structure
- Behavior Monitoring

**Sales Analysis**
- ROI Forecasting 
- Sales Forecasting 

**Generative AI**
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- Generative AI
- Lead Generation

**Agentic AI - Revenue Operations & Intelligence (RO&I)**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Social Media Integration
- Website Integration

**Agentic AI - Conversation Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Forecasting

**Additional Functionality**
- Performance Metrics
- Keyword Filtering
- Natural Language Processing
- For Contact Centers
- Reporting & Statistics
- Call Tracking
- Alerts/Notifications
- AI Copilot
- Automatic Transcription
- Playbooks
- Employee Coaching Tools
- Text Mining
- Trend/Problem Indicators
- Notes Management
- Retention Tracking
- Feedback Management
- Recommendations
- Dashboard
- Multi-Channel Communication
- Access Controls/Permissions
- Compliance Tracking
- API
- Rules-Based Workflow
- Intent Recognition
- Tagging
- Collaboration Tools
- Prioritization

**Additional Functionality**
- Performance Metrics
- Feedback Management
- AI Copilot
- Reporting & Statistics
- Mobile Access
- Collaboration Tools
- Gamification
- Automatic Transcription
- Call Recording
- Sales Reports
- Real-Time Analytics
- Commenting/Notes
- Built-in Course Authoring
- Learning Paths/Tracks
- Assessment Management
- Video Conferencing
- Conversation Intelligence
- Call Monitoring
- Goal Setting/Tracking
- Workflow Management
- Learning Management
- Content Management
- Training Management
- Document Management
- Content Library
- Recommendations
- Activity Dashboard
- Call Tracking
- Performance Management
- Onboarding
- Search/Filter

**Additional Functionality**
- Dynamic Modeling
- Lead Qualification
- Lead Capture
- Real-Time Reporting
- Contact Database
- API
- Reporting & Statistics
- Role-Based Permissions
- Collaboration Tools
- Dashboard Creation
- Modeling & Simulation
- Exception Reporting
- Generative AI
- Sales Reports
- Performance Metrics
- "What If" Scenarios
- Customizable Reports
- Data Import/Export
- AI Copilot
- Graphical Data Presentation
- Drag & Drop
- Access Controls/Permissions
- Alerts/Notifications
- Business Process Control
- Multi-Currency
- Pipeline Reports

**Additional Functionality**
- Generative AI
- Gamification
- Real-Time Updates
- Employee Reward Programs
- Employee Management
- Ongoing Performance Tracking
- Benchmarking
- Commission Management
- For Sales Teams/Organizations
- Performance Metrics
- Sales Planning
- Single Sign On
- Performance Management
- Forecasting
- Quota Planning
- Accounting
- Workflow Management
- Compliance Management
- User Management
- Rewards Points
- Organizational Charting
- AI Copilot
- Access Controls/Permissions
- Customizable Branding
- Milestone Tracking
- Territory Management
- Performance Appraisal
- Calendar Management
- Alerts/Notifications
- Sales Onboarding & Training
- Employee Recognition
- Reporting/Analytics
- Ratings/Reviews
- API
- Feedback Management
- Training Management
- Goal Management
- Assignment Management
- Lead Scoring
- Search/Filter
- Electronic Signature
- Collaboration Tools
- Kanban Board
- Email Management
- Commenting/Notes
- Data Import/Export
- Prospecting Tools
- Interaction Tracking
- Product Catalog
- Live Chat
- Sales Pipeline Management
- Appointment Scheduling
- Email Templates
- Event Triggered Actions
- Transfers/Routing
- Activity/News Feed
- Lead Management
- Revenue Management
- Document Management
- Task Management
- File Sharing
- Mobile Access
- Reminders
- Mobile App
- Call Logging
- Workflow Automation

**Additional Functionality**
- Meeting Management
- AI Copilot
- Reminders
- Recommendations
- Lead Distribution
- Workflow Management
- Performance Management
- Dashboard
- Email Management
- Lead Management
- Activity Tracking
- Email Templates
- Third-Party Integrations
- Customizable Fields
- Sales Pipeline Management
- Generative AI
- Automatic Call Distribution
- Call Monitoring
- Lead Capture
- Deal Management
- Call List Management
- Multi-Channel Communication
- Call Recording
- For Contact Centers
- CRM
- Data Management
- Calendar Management
- Chat/Messaging
- Lead Qualification
- API
- Task Management
- Interaction Tracking
- Reporting & Statistics

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Sales Engagement**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Strategic Planning

**Learning Management - Sales Enablement**
- Sales Training 
- Sales Coaching
- Sales Onboarding

**Additional Functionality**
- Prospecting Tools
- Reporting/Analytics
- AI Copilot
- Auto-Dialer
- For Sales Teams/Organizations

**Additional Functionality**
- Demand Forecasting
- AI/Machine Learning
- Drag & Drop
- For Healthcare
- Forecasting
- Data Extraction
- Third-Party Integrations
- Decision Support
- Modeling & Simulation
- Alerts/Notifications
- Reporting/Analytics
- Multiple Data Sources
- For Retail
- For Education
- Data Discovery
- Graphical Workflow Editor
- Performance Metrics
- Business Rules Management
- AI Copilot
- Natural Language Processing
- Data Transformation
- Data Clustering
- API
- Data Blending
- Data Classification
- Workflow Management
- Workflow Automation

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- AI/Machine Learning

**Revenue Enablement - Sales Enablement**
- Cross-Functional Alignment
- AI and Automation
- End-to-End Customer Journey Insights
- Generative AI

**Additional Functionality**
- Email Response Control
- Speech Recognition
- Customer Engagement
- Dashboard
- Chat/Messaging
- AI Writing Assistant
- For Sales Teams/Organizations
- Sales Automation
- Alerts/Notifications
- CRM
- Predictive Analytics
- Lead Scoring
- Templates
- Reminders
- Email Templates
- SMS Messaging
- Personalization
- Reporting/Analytics
- Conversation Intelligence
- Lead Engagement
- Customer Database
- AI Copilot
- Omnichannel Outreach
- Workflow Automation

**Additional Functionality**
- Chat/Messaging
- Prospecting Tools
- Content Delivery
- Personalization
- Reporting/Analytics
- Task Management
- Alerts/Notifications
- Activity Tracking
- Third-Party Integrations
- API
- CRM
- Campaign Management
- Audio/Video Recording
- Collaboration Tools
- Appointment Scheduling
- Real-Time Notifications
- Contact Database
- For Sales Teams/Organizations
- Lead Management
- Activity Dashboard
- Scheduling
- Reporting & Statistics
- Email Tracking
- User Management
- Interaction Tracking
- Workflow Management
- Calendar Management
- Lead Capture
- Call Recording
- Template Management
- Customizable Branding
- Social Media Integration
- Content Management
- Performance Management
- Lead Nurturing
- Document Management
- Sales Trend Analysis
- Meeting Management
- Lead Qualification
- AI Copilot
- Video Support
- Microsoft Outlook Integration
- Audio File Management
- Engagement Tracking
- Contact Management
- Goal Management
- Sales Planning
- Mobile Access
- CRM Integration
- Pipeline Management
- Conversation Intelligence
- Access Controls/Permissions
- Gamification
- Lead Scoring
- Opportunity Management
- Microlearning
- Content Sharing
- Real-Time Data
- Workflow Automation

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