--- title: Salesloft Reviews meta_title: 'Salesloft Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4287 reviews by the users' company size, role or industry to find out how Salesloft works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4287 scale: '5' date_modified: '2026-08-14' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Salesloft Reviews **Vendor:** Salesloft **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,287 ## About Salesloft Clari + Salesloft is a category-transforming AI company architecting the future of revenue. By building the world’s first Predictive Revenue System, we help organizations move beyond fragmented applications and systems of record to a model that continuously drives and adapts revenue execution. Our platform captures deal data signals, and uses tailor-built AI to create the right context and drive action across sales teams. Instead of disconnected insights and siloed workflows, sales teams operate with shared understanding, faster decisions, and execution that stays aligned to the business. Trusted by thousands of enterprises including Adobe, 3M, IBM, and Zoom, Clari + Salesloft powers the forecast, surfaces pipeline risk, and drives proactive execution—returning thousands of hours to the field and enabling predictable, scalable growth. ## Salesloft Pros & Cons **What users like:** - Users appreciate the **ease of use** of Salesloft, enhancing their daily selling experience with a simple, organized interface. (256 reviews) - Users value the **seamless integration** with Salesforce, enhancing outreach efficiency and organization across teams. (211 reviews) - Users appreciate the **email tracking features** for easily measuring open rates and managing tasks efficiently. (201 reviews) - Users appreciate the **easy tracking** features of Salesloft, enhancing their efficiency in managing outreach campaigns. (165 reviews) - Users find Salesloft **extremely helpful** in managing pipelines and measuring engagement through open rates and templates. (158 reviews) - Users love the **advanced automation features** of Salesloft, significantly enhancing productivity and sales engagement. (155 reviews) - Users value the **automation features** of Salesloft, finding call tracking and cadence building intuitive and efficient. (146 reviews) - Lead Generation (143 reviews) - Users find Salesloft to be a **time-saving tool** that streamlines prospecting and enhances outreach efficiency significantly. (138 reviews) - Prospecting (133 reviews) **What users dislike:** - Users experience **call issues** with Salesloft, finding the app misaligned during calls and support inconsistent. (164 reviews) - Users experience **integration issues** with Salesloft, particularly with HubSpot and other platforms, affecting efficiency. (134 reviews) - Users find the **learning curve steep** , making initial use of Salesloft challenging and somewhat overwhelming. (116 reviews) - Users highlight the **limited features** of Salesloft, expressing a desire for enhanced integrations and customization options. (114 reviews) - Users feel Salesloft is missing **key features** like an auto-dialer and domain rotation, hindering productivity and email deliverability. (95 reviews) - Sales Issues (73 reviews) - Users experience **slow performance** in Salesloft, particularly with large lists and certain integrations causing lag. (69 reviews) - Task Management (67 reviews) - Users find Salesloft's features **not intuitive** , leading to a learning curve that complicates basic tasks and customization. (65 reviews) - Users experience frequent **connection issues** with Salesloft, leading to frustration and inefficiencies in their workflow. (63 reviews) ## Salesloft Reviews ### 1. Salesloft Review **Rating:** 2.5/5.0 stars **Reviewed by:** Taryn M. | Client Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Salesloft?** While it was an easier why of communication, I would often get frustrated on how bounce-back emails were handled, making it confusing. **What do you dislike about Salesloft?** I would say my previous response is the same - find a way to make it easier for email bounceback. **What problems is Salesloft solving and how is that benefiting you?** The ability to track who has read or hasn't read an email and how to alter dates on emails that need to be sent in a cadence. I also love that it intergrates with Outlook and creates a task for me to respond to clients, so I'm not overthinking ### 2. good so far **Rating:** 4.0/5.0 stars **Reviewed by:** Brandon S. | Senior Account Consultant LinkedIn Marketing Solutions Customers, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Salesloft?** Salesloft is highly valued for its ability to streamline sales engagement by consolidating outreach across email, phone, and LinkedIn InMail into one platform. It combines automation with personalization through tailored cadences, enabling reps to scale outreach without losing the human touch. Robust analytics provide visibility into key metrics like emails sent, calls logged, and meetings booked, helping teams optimize performance. Seamless integration with CRMs such as Salesforce and secure OKTA-based access ensures smooth workflows, while compliance features like Do Not Contact tagging support GDPR adherence and maintain audit trails. Overall, Salesloft enhances efficiency, accountability, and personalization for modern sales teams. **What do you dislike about Salesloft?** Salesloft has a few notable drawbacks that can impact user experience. Frequent issues include email and calendar disconnects, which require repeated reconnections and disrupt workflows. Users have also reported outages where emails appear as failed in Salesloft despite being sent through Outlook, creating confusion and extra verification steps. Additionally, past security concerns involving integrations raised questions about vendor transparency and reliability. Compliance processes, such as managing Do Not Contact tags and GDPR requirements, can be cumbersome, involving multiple manual steps for proper documentation and audit trails. These challenges highlight areas where Salesloft could improve stability, security, and ease of compliance management. **What problems is Salesloft solving and how is that benefiting you?** Salesloft is solving several common challenges in sales engagement, and here’s how that benefits you in your role: 1. Managing Outreach at Scale Salesloft eliminates the complexity of handling multiple touchpoints manually by providing structured cadences for email, calls, and LinkedIn InMail. This ensures consistent communication without sacrificing personalization. 2. Reducing Administrative Burden Automation of repetitive tasks—such as scheduling follow-ups and logging activities—frees up time for strategic work, allowing you to focus on building relationships and closing deals. 3. Improving Visibility and Accountability Detailed analytics and activity tracking give you clear insights into what’s working and what isn’t. This helps you optimize outreach strategies and demonstrate ROI to stakeholders. 4. Enhancing Workflow Integration Seamless integration with CRM systems ensures data accuracy and reduces manual entry errors, making your workflow smoother and more reliable. 5. Supporting Compliance Features like Do Not Contact tagging and GDPR compliance tools simplify regulatory adherence, reducing risk and saving time on manual checks. ### 3. Helpful & Easy to Use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Salesloft?** Seems like Salesloft has made metrics more accessible. It remains a user-friendly tool that makes reaching out to my customers easy. **What do you dislike about Salesloft?** I don't love the interface from the last major update as much but it's still easy to navigate around. Building a connection in the tool to normal LinkedIn rather than LinkedIn SalesNav would be very helpful too. **What problems is Salesloft solving and how is that benefiting you?** Salesloft is offering me a way to organize the leads I receive and perform outbound actions to help land a meeting and possibly a sale down the road. ### 4. Salesloft- After 3 years we have been unimpressed with the product and support **Rating:** 0.0/5.0 stars **Reviewed by:** Rich V. | Senior Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Salesloft?** Our organization has been a Salesloft customer for over three years, and unfortunately, the experience has deteriorated with each passing year. While the dialer—when functioning properly—meets our basic needs, recent updates, including the new Chrome extension and redesigned dialer, have significantly degraded usability. Salesloft’s support team has consistently fallen short, and interactions with their sales team have been even less productive. The most disruptive issue has been the relentless turnover within the company. Over the course of our contract, we've been assigned seven or eight different customer success managers—none of whom remain with the organization. This lack of continuity has created ongoing operational headaches and eroded trust. The persistent challenges we've faced raise serious concerns about Salesloft’s long-term stability and commitment to its customers. At this point, we have no plans to renew our contract. Salesloft has made numerous commitments it failed to honor, and it’s evident that their focus lies more in securing revenue than in delivering meaningful value. Our experience has been defined by broken promises, poor follow-through, and a clear disregard for customer satisfaction. **What do you dislike about Salesloft?** We've been using Salesloft for several years, and unfortunately, the experience has been consistently disappointing. Dialer reliability remains a major issue. It's plagued by frequent disruptions, which directly impact our team's productivity. Product support is slow and reactive. When problems arise, resolution often feels like an uphill battle. Renewal conversations are more performance than partnership—lots of flair, but little substance. It’s clear the focus is on retention, not results. Many of our interactions with Salesloft personnel have felt disingenuous, with promises made but rarely followed through. Despite being a tech platform, Salesloft’s innovation has stalled. The product hasn’t meaningfully improved in the last three years. After renewal, Customer Success Managers disengage, offering little to no strategic guidance or support to help us grow. Overall, our experience has been marked by unreliable technology, weak support, and a lack of genuine customer care. Salesloft has not demonstrated the consistency or commitment we expect from a long-term partner. **What problems is Salesloft solving and how is that benefiting you?** Outbound calls at best Their conversation intelligence tool is terrible and their people don't even know their product. Now I know why they give it away for free. I truly believe there are many paid reviews because this product has become worse and worse. ### 5. Effortless Cadence Creation, Perfect for Outbound Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Brad W. **Reviewed Date:** November 07, 2025 **What do you like best about Salesloft?** I find Salesloft incredibly easy to use, which really enhances my daily workflow. The user interface is great, making navigation straightforward and pleasant. One of the standout features for me is the ability to import contacts directly from ZoomInfo. This integration is seamless and invaluable as it allows me to easily establish contacts and create cadences without any hassle. The fact that Salesloft does much of the work for me, requiring just a couple of manual clicks to set up cadences automatically, is a significant time-saver. It even has reminders to ensure I stay on top of my tasks. Overall, it’s a robust tool that effectively helps me in creating outbound cadences and getting in touch with prospective buyers in a meaningful, streamlined way. Additionally, the setup process was very easy thanks to having a competent admin, and now I can administer it myself. I also appreciate how Salesloft has been a consistent tool for us at my company, meeting our needs efficiently. **What do you dislike about Salesloft?** I would like more options on categorizing call outcomes. **What problems is Salesloft solving and how is that benefiting you?** I use Salesloft to create outbound cadences, getting in touch with prospective buyers effortlessly. It has a great UI, is easy to use, and integrates well with ZoomInfo, allowing me to import contacts and automate tasks, making my outreach streamlined and efficient. ### 6. Consolidated CRM, Smooth Setup, and Effective Team Support **Rating:** 4.5/5.0 stars **Reviewed by:** Ethan M. **Reviewed Date:** November 04, 2025 **What do you like best about Salesloft?** I find Salesloft to be incredibly valuable for my daily sales and lead capture work. Its integration capabilities are excellent, particularly with Salesforce and LinkedIn, which significantly reduce manual workflows. The ability to control my personal cadences while maintaining visibility into whole team activities helps streamline our processes, setting Salesloft apart from other CRM systems. The platform's ease of setup was impressive, with both internal and external support making the process smooth and straightforward. I also appreciate the variety of cadences and templates, allowing me to tailor communication to specific personas efficiently. The conversation insights feature is particularly useful, providing transcriptions and analyses that are easy to refer back to. The consolidation of tasks, such as setting tasks and managing calendars, into a single platform enhances our efficiency and effectiveness. Additionally, the superb support from the Salesloft team, combined with the robust set of integration options, ensures that I can handle all aspects of my workflow seamlessly. This all-in-one approach makes Salesloft invaluable for our sales operations. **What do you dislike about Salesloft?** There are issues with inbound calls in SalesLoft where the phone isn’t linked properly, resulting in delays and not displaying the caller's name immediately. This requires improvement as it would help in knowing who's calling without relying solely on the notifications tab, and it would prevent entering calls without prior context, which I find crucial. **What problems is Salesloft solving and how is that benefiting you?** I use Salesloft to streamline sales processes, manage cadences, and integrate tools in one platform, enhancing efficiency and reducing manual work. It consolidates tasks like outbound calls, email tracking, and CRM integration, providing ease in managing sales operations. ### 7. Decent Tool with Persistent Sync Issues **Rating:** 3.0/5.0 stars **Reviewed by:** Matt L. **Reviewed Date:** October 31, 2025 **What do you like best about Salesloft?** I appreciated the live activity feed feature in Salesloft, as it provided real-time updates that enhance my ability to engage with potential customers effectively. I also found the cadences feature very useful; it allowed for structured and efficient outreach, helping me maintain consistency in communication with prospects. Despite facing some challenges with downtime and synchronization issues, which impacted operations when we couldn't perform our jobs effectively, these features were significant in aiding daily sales activities. **What do you dislike about Salesloft?** I experienced challenges with Salesloft due to its downtime and synchronization issues. When the platform went down or failed to sync information, it hindered our ability to perform our jobs effectively, leading to significant disruptions in our workflow. This was a major drawback during my use of the platform. **What problems is Salesloft solving and how is that benefiting you?** I used Salesloft for contacting potential customers, and its live activity feed and cadences were useful, though we faced synchronization and downtime challenges. ### 8. Seamless Salesforce Integration, Slight Dial Lag **Rating:** 4.5/5.0 stars **Reviewed by:** Megan J. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2025 **What do you like best about Salesloft?** I use Salesloft mainly for prospecting, and I appreciate its easy integration from Salesforce, which makes my outreach much more seamless. Working off of cadences is a breeze because the real-time sync for viewing contact history is crucial for me. I really like how Salesloft organizes my day and tasks, telling me what needs to get done and helping me spot hot leads to reach out to first. The initial setup was easy. **What do you dislike about Salesloft?** The dial function can be a bit laggy **What problems is Salesloft solving and how is that benefiting you?** I use Salesloft for prospecting. It seamlessly integrates with Salesforce, providing real-time sync for contact history, which is crucial for my cadences. It organizes my day, prioritizes tasks, and highlights hot leads to reach out to first. ### 9. Run far away **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Salesloft?** Basic sequencing tool. It's easy to stand up sequences but that is tablestakes in today's environment. It does the same thing it did ten years ago with very little innovation since then. **What do you dislike about Salesloft?** Where to start. Their support is terrible, non responsive and not focused on solving the problem. They tell you what they can and can't support rather than trying to find a workaround or a solution for you. When they got hacked and salesloft couldn't talk to salesforce for about two weeks, they basically said "tough - deal with it" instead of offering any sort of credits or refund. After they were hacked, we had to proactively reach out to our CSM to understand the implications rather than anything proactive from salesloft. They are actively getting boatraced in the market by more innovative tools that are focused on using AI at the top of funnel, rather than salesloft who is stuck in 2015. **What problems is Salesloft solving and how is that benefiting you?** They solve a problem that many other platforms solve these days: basic email sequencing. Nothing new or innovative. ### 10. non responsive / lack customer centric approach to solving problems even the slightest time **Rating:** 1.5/5.0 stars **Reviewed by:** Keegan M. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2025 **What do you like best about Salesloft?** it almost seemed like the simplicity or the lack of anything besides a sequencing tool that was very bulky, templates that were very hard to build, and a dialer that would have you calling an molasses like speed. When I initially started using Salesloft, the platform felt quite rudimentary in several key areas. Specifically, the process of setting up sales sequences was incredibly cumbersome and time-consuming, making it a frustrating experience. Furthermore, creating and customizing email templates proved to be a real nightmare due to its limited functionality and clunky interface. Lastly, I consistently encountered significant performance issues with the integrated dialer, as it was extremely slow and unreliable, hindering my ability to make calls efficiently. **What do you dislike about Salesloft?** At the time, inability to effectively build lists and share routine sales process cross-collaboratively. Documentation and ability to guide, navigate, or pull other individuals on my team to instances or profiles that I wanted them to see, listen to a call, or review messaging. During that period, the primary challenges encompassed the inadequate functionality for constructing targeted lists and facilitating the cross-functional sharing of standardized sales procedures. Furthermore, the absence of comprehensive documentation and the difficulties associated with guiding, directing, or enabling team members to access specific instances, profiles, call recordings, or messaging significantly impacted our team's operational efficiency. **What problems is Salesloft solving and how is that benefiting you?** I guess sales law for my superiors was observing, or was solving observability. Optical or performance metrics over time and other other things, attempting to coach, shit like that, and they didn't really benefit me too much because the tools that were given, or attempted to enable us were lackluster, bulky, and ineffective. And there was not too much customer support. So our managers fired us because they didn't see productivity and didn't know how to use a tool and didn't need to. ### 11. Email Scheduling Issues Undermine an Otherwise Simple Tool **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Salesloft?** It's a relatively simple platform, not too many features to get a hang of **What do you dislike about Salesloft?** salesloft has been sending emails out at 1, 2, 3, 4am, etc... and there's no easy way to mitigate that. it is also not intuituve and simple tasks are not easy to get done, we're switching **What problems is Salesloft solving and how is that benefiting you?** it's helping us send mass emails which saves enormous amounts of time. it works for that, but barely ### 12. Antiquated Sales Sequencing Tool **Rating:** 2.0/5.0 stars **Reviewed by:** Phillip H. | Enterpise Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2025 **What do you like best about Salesloft?** It allows you to sequence emails, which is table stakes at this point. **What do you dislike about Salesloft?** For months, randomly, one-off emails sent from Salesloft (not sequences) would appear blank in the recipient’s mailbox. One-off Scheduled emails are not paused when someone replies. UX is overwhelming and clunky. No automations based on conditional logic. **What problems is Salesloft solving and how is that benefiting you?** Sequencing prospects and following up with interested leads ### 13. A great experience that made my work easier and more efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole L. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Salesloft?** I like the way you can organize your tasks and how you have visibility of everything, you get to select where to start every day, so you don't have many overdue tasks. Also, being able to see if people are interacting with your emails is great because you can make changes if something is not capturing their attention. **What do you dislike about Salesloft?** When we have someone in a call/email cadence and they say they are not reachable via phone, it would be great to have an option for automatically skip all the calls for that specific user. Instead of doing manually everytime that activity shows up. **What problems is Salesloft solving and how is that benefiting you?** It has helped with efficiency and having visibility of the outreach process. ### 14. Salesloft: My Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett F. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Salesloft?** I really like how Salesloft feels like running a well-structured campaign, it gives a clear sense of progression and purpose. I also love the user interface; it’s clean, intuitive, and easy to navigate, and the features are thoughtfully designed to support efficient, personalized outreach. **What do you dislike about Salesloft?** Sometimes the system glitches out unexpectedly and ends up missing the logging of calls, which can cause confusion and gaps in our records or tracking efforts. **What problems is Salesloft solving and how is that benefiting you?** Getting into contact with the right people is often one of the most critical, and sometimes most challenging aspects of the process, as it requires strategic outreach, accurate targeting, and persistence to connect with key decision-makers or stakeholders. ### 15. Great AI Features and Reports, But Dialing Number Swap Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel F. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Salesloft?** Candence structure, reports and the new AI functions **What do you dislike about Salesloft?** possibility of swaping dialing numbers is not too practical **What problems is Salesloft solving and how is that benefiting you?** it just makes the life of an sdr much easier. ### 16. 50% of the time it doesn't work **Rating:** 1.5/5.0 stars **Reviewed by:** Andrew B. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Salesloft?** • The UI/UX is pretty appealing, I'll give them that. **What do you dislike about Salesloft?** • First tool I've used in my tech stack with an extension goes "stale" you have to refresh all CRM and Salesloft related tabs in your browser to pull updates within the extension. • A handful of features don't work properly (inbound calls, task reminders, data connectivity between apps (CRM, Sales Nav) • Data updates like contact information sometimes does not update • Analytics/metrics are faulty like email opens • Lack of dynamic fields that i've seen in other dialers (i.e., more than 3 phone number/email fields, ability to mark numbers or emails as valid or invalid out of the box) • Dialer is often slow at launching when making calls • Browser extensions lack features and are bulky **What problems is Salesloft solving and how is that benefiting you?** Managing prospect/lead lists and handling VoIP outreach. ### 17. Salesloft is helpful and user-friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Reilly S. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Salesloft?** I love using Salesloft because it allows me to start work everyday with a clear path of the tasks I need to get done. I love the Rhythm tab on Salesloft. It helps me decide which tasks I should prioritize. It is very user friendly, it was easy for me to learn initially and easy to navigate. Customer support responds quickly when I have an issue. It integrates with Salesforce and Lusha seamlessly. **What do you dislike about Salesloft?** Sometimes my cadences and rhythm can get disorganized. Incoming occasionally do not ring or notify me. **What problems is Salesloft solving and how is that benefiting you?** Salesloft helps me stay on top of my cold calls and emails by keeping everything organized and efficient. It lets me automate followups, track engagement, and personalize outreach at scale so I can focus on having better conversations instead of just keeping up with admin work. Plus, the analytics show me what’s working and what’s not, so I can tweak my approach in real-time. Overall, it makes my outreach smoother, helps me book more meetings, and keeps me from letting any prospects slip through the cracks. ### 18. Integration Is Great, But Template Creation Needs Improvement **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Salesloft?** integration into Salesforce, not a lot of ones do integrate **What do you dislike about Salesloft?** templates and cadences are a little hard to build and not very intuitive.. almost like an after thought.. local dialer doesnt work and weve been here for a year... they know about this and we are a massive company. so id say support is AWFUL **What problems is Salesloft solving and how is that benefiting you?** Making outbound calls, ### 19. Keeps Me Organized, But Dialer Connection Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Jennie M. | National Sales Executive, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Salesloft?** Tracking all my activities and setting reminders or tasks for follow-up helps me stay organized. It keeps me on top of my prospects. **What do you dislike about Salesloft?** I have experienced issues with the calls and dialer not connecting properly. **What problems is Salesloft solving and how is that benefiting you?** This tool helps me keep track of my numerous prospects, ensuring that I never lose contact or let any of them slip off my radar. ### 20. Great experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Camila R. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Salesloft?** Easy of use and look at analytics, I use it everyday to make calls and it's great to keep track of each prospect. **What do you dislike about Salesloft?** Sometimes it gets stuck when dialing or when creating a task. **What problems is Salesloft solving and how is that benefiting you?** Efficiently keep track of prospects. ### 21. Great to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2025 **What do you like best about Salesloft?** I like the easiness of creating cadences for the team. The Frequency of the outreach that is needed, the integration of it to Salesforce and the customer support is good. **What do you dislike about Salesloft?** It may not be because of the software itself but might have something to do with the access. However, I do not like the idea of the reps has the ability to turn off the recording before calling the customers. **What problems is Salesloft solving and how is that benefiting you?** The automation of the outreach to the customers - since there is a cadence that is being set up, the email outreach can be sent automatically which those times can be used for other productive tasks. ### 22. Sales Representative **Rating:** 5.0/5.0 stars **Reviewed by:** Jeron P. | Sales Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Salesloft?** I like how easy Salesloft is to use. The navigation is also easy **What do you dislike about Salesloft?** There's really nothing to dislike about Salesloft other then the incoming calls feature gets turned off when you reboot your computer. **What problems is Salesloft solving and how is that benefiting you?** It's solving my follow up problem. It benefits me with the scheduled emails. ### 23. From a BDR's perspective using the tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Salesloft?** This is probably to date, the best outreach tool that i've used. Has so many filtering capabilities based on what you are looking for from the people you have reached out to. If you are an organized seller, you can really take advantage of the workflows that it provides in terms of contact filtration and making good lists from the data you have in the tool. It has a decent learning curve for the advanced workflows but is an absolute game changer once you know how to use it to your advantage. **What do you dislike about Salesloft?** - I wish it had a little more fine grained filtering options for certain tabs that it currently does not have. - Frequently, caller ID appears as "Scam Likely" on prospects phones. From what i've heard, Phoneburner doesn't have this issue. - Texting is not seamless and is very manual when reaching out to prospects. - Dropping voicemails has a delay and some of the messaging in the dropped voicemail gets lost. - Would be great if there was a way to automatically drop the voicemail for you not having to toggle in after every dial ending. Would make the workflow much superior to how it is currently. **What problems is Salesloft solving and how is that benefiting you?** Outbounding at scale while staying organized and keeping track of outreach along with enhancing workflow when doing outreach. ### 24. Salesloft - Your CRM's Best friend **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Salesloft?** It helps organize our CRM into bite size pieces. **What do you dislike about Salesloft?** I wish there was an audio transcript of the calls and an easier way to look at all the audio logs. You have to individually click each audio recording to hear it. **What problems is Salesloft solving and how is that benefiting you?** Email tracking, sales engagement, cadences ### 25. The worst customer service, especially if you're a smaller company **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Salesloft?** Cadences work great and the AI they've built into their templates is helpful. **What do you dislike about Salesloft?** Super clunky to set up. Conversations doesn't work at all. They sell it as a gong competitor. It doesn't even have the functionality of Zoom. Their customer service is horrible. My company has been trying to get in touch with someone there for over 5 months with no response. Their online customer service ticketing automatically closes the case after 48 hours, regardless of if they have responded to your initial request or not. Its no wonder they continue to lose market share to top competitors. **What problems is Salesloft solving and how is that benefiting you?** Biggest thing Salesloft provided is sales engagement and email tracking. **Official Response from Katherine Horner:** > Thank you for sharing your feedback, and I’m truly sorry to hear about your experience with our customer service. We strive to provide excellent service to all of our customers, and it’s clear we fell short in your case. Feel free to reach out to me, personally if you still need assistance! Your feedback is incredibly important, and I'm committed to improving our service to ensure this doesn’t happen again. Sincerely, Katherine ### 26. Salesloft It is an evolving system and is constantly improving . **Rating:** 4.0/5.0 stars **Reviewed by:** George P. | Sr Director, Franchise Sales , Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2024 **What do you like best about Salesloft?** I do like the ability to stay engaged with my prospects. I like running the Cadence platform, and the features that are automated. I do like how I can update in Salesloft and it updates into Salesforce. I love how I can track opens of the email. **What do you dislike about Salesloft?** 1. Phone calls - The default setting is the office phone number. The user does not have the ability to set the mobile number as the default. 2. Cadence - If you have a call with a prospect that is not interested or not now and your remove them from the Cadence, the system will not allow you to send a follow-up email. I have to close the system out, go back in, find the prospect and then send an email. 3. Deals - Once I have a prospect in a Deal, I am unable to remove them. 4. Text - If I text in SalesLoft it is not sent from my phone number, it shoud give me the option to do so. 5. App - It will not let me call outside of the app. If I do make a call from the app it does not make the call from my phone number and that is not consistent with Salesloft. It will not let me copy the number and I have to manually key in the number to the phone. 6. Clicks - Feature is junk. When you send an email with a website link, it instantly indicates that the link has been clicked on, all within a few minutes. When you go back into the system it shows that the email has been opened in about 9 different countries as it is bouncing off of servers however the email has not even been opened. 7. Task or Cadence - Does not have a skip feature. When going through a cadence or a tasks. HubSpot - has a great feature that is integrated into the users email. If I send an email that doesn't not have an account associated with it, it automatically creates an account. Would be a nice feature. That way we a not bogged down to create a full account, but it can be easily done once there is customer engagement. **What problems is Salesloft solving and how is that benefiting you?** It has a nice platform for Pipeline review, and I love the Cadence feature ### 27. The worst dialer possible, except for all the others **Rating:** 3.5/5.0 stars **Reviewed by:** Luke R. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Salesloft?** I've used several dialers at different companies, and Salesloft is my favorite. Salesloft makes calling someone easy. And sending bulk emails. Cadences are a great way to control pipeline. **What do you dislike about Salesloft?** No one has made a perfect dialer, but if you have to use one, Salesloft is the best option you could go with. There isn't a good filter function for anything beyond certain fields, the inbound calling function is bizarre (Why do I have a browser tab for the entire system, except inbound calls have to route through a completely separate pop-up window?), and the individual user profile controls are limited, even with higher levels of access. **What problems is Salesloft solving and how is that benefiting you?** I have to make dozens of calls a day, and Salesloft keeps those organized by cadence, company, and time zone, so I'm able to power through who I need to when I need to. ### 28. Great outreach automation **Rating:** 5.0/5.0 stars **Reviewed by:** Andy N. | Business Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Salesloft?** Eliminates the repetitive tasks usually required in SalesForce and does most of the heavy lifting to push your through your outreach instead of you having to pull yourself through it task by task and follow up task. **What do you dislike about Salesloft?** I wish there was a way to delete my old cadences, I still have not found a way to delete my old ones. Also there is no way to log dials not attached to a contact in SalesLoft. I am supposed to be doing all my calls in SaleLoft but I will always call a potential contact first before adding them into SalesLoft to vet them which means all my first calls to them are not counted. **What problems is Salesloft solving and how is that benefiting you?** Reducing time it takes to send send emails and call. ### 29. This tool is easy to use and useful. **Rating:** 3.5/5.0 stars **Reviewed by:** Romane B. | Vendor account executive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2024 **What do you like best about Salesloft?** Salesloft helps to see the activities to be done, we can also see with the live feed the latest actions of our leads. We can also see our number of activities and the number of leads that we have passed into opportunity which helps us to control our pipeline. **What do you dislike about Salesloft?** There is no real downside of using Salesloft. Despite a few glitches where it disconnects us during calls and cannot reach our leads, it remains a very good tool. **What problems is Salesloft solving and how is that benefiting you?** The business problem that Salesloft helps me solve is tracking emails, calls or even voicemail from the lead. It's also easy to find all my activities for the week or even the month. ### 30. It simply works for outreach **Rating:** 3.5/5.0 stars **Reviewed by:** Jordan K. | Sales Devleopment, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Salesloft?** What I like most about Salesloft is that -it's quick (pages load and are contacts imported quickly), -Dialing and Texting are easy, -Rhythm makes getting work done (and getting into a rhythm) quite easy. **What do you dislike about Salesloft?** I don't like that it asks you rate EVERY SINGLE CALL. It asks for too much feedback and gives too many full screen banner notifications about settings you've chosen. "YOU HAVEN'T LINKED YOUR ZOOM!" Yeah, I use Google Meet but, thanks for letting me know about the Zoom integration every day. In a "boy who cried wolf" fashion, I ignore and "x" out of notifications and "how many stars do you give this?" by muscle memory now because I assume it's something unimportant. Probably a few I should have read. The People and Account outreach history could be much more useful if it was consolidated and viewable at the same time. Currently, "history" involves entering and exiting cadences, ownership xfers, (unseen) email sends mixed in with actual communication to and from the contact. If it was consolidated into the important information, it would make an impact. **What problems is Salesloft solving and how is that benefiting you?** Who to call, when, and syncronizing outreach between reps. ### 31. Monitoring Salesloft as an SDR Manager **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Salesloft?** Simple interface Easy to edit cadence steps (can drag and drop - unlike how Outreach used to be) Team productivity is a useful part of analytics **What do you dislike about Salesloft?** Cannot drill into the analytics as well as I'd like to. When I want to drill into cadence analytics like opens + replies from the Activity section (I need to go into emails and sort from there) From the home page, rhythm is not accurate so it creates a bit of extra noise Sometimes when reps are making calls, it jumps to the next step randomly or they lose the function to log + complete **What problems is Salesloft solving and how is that benefiting you?** Salesloft is giving us the accurate KPI data to ensure reps are tracking to hit quota It allows reps to complete activties efficiently and also ensure touchpoints are met (through a cadence) - so more of an organisational tool ### 32. Reliable sales tool **Rating:** 4.5/5.0 stars **Reviewed by:** Rogelio B. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Salesloft?** Automation. Integration with Salesforce and automatic cadences. **What do you dislike about Salesloft?** Sometimes, when someone calls and is not answered, Salesloft will continue to ring even if the caller has already dropped the call. The only way for me to stop Salesloft from ringing is to restart my PC. **What problems is Salesloft solving and how is that benefiting you?** Salesloft solved the problem of tracking cadences. Whether you need to call or send an email to prospects, it's all automated. ### 33. A great starting point but could use a lot of improvements **Rating:** 3.0/5.0 stars **Reviewed by:** Gabriella M. | BDR, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Salesloft?** creating personalized cadences cadences that link to CRM **What do you dislike about Salesloft?** cannot upload list of names and people into a cadences- has to come from CRM cannot track cadence statistics well constant bugs and access issues **What problems is Salesloft solving and how is that benefiting you?** to be able to conduct outbound and inbound sales campaign in a more automated fashion ### 34. Informative and easy to track **Rating:** 5.0/5.0 stars **Reviewed by:** Tyrone S. | Inside Sales Account Representative, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Salesloft?** I like tracking my outreach and creating cadances the most. The ease of integration and features. The customer support is good as well. **What do you dislike about Salesloft?** Only thing is losing my calendar conneciton sometimes. **What problems is Salesloft solving and how is that benefiting you?** It solves a lot of my outreach issues and benefits me on email and calls. ### 35. Receive inbound calls without any interruptions **Rating:** 5.0/5.0 stars **Reviewed by:** Javier M. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Salesloft?** the fact that we can import many contacts all at once and assign them to cadence **What do you dislike about Salesloft?** when the inbound comes in it just not too prominant **What problems is Salesloft solving and how is that benefiting you?** to be able to tap into the book of business that is assigned with different scenarios and life cycles ### 36. Salesloft end user **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Salesloft?** I love having a uniform tool for all my prospects. It's simple, and sometimes simplicity is key. Also, Salesloft is very friendly when it comes to navigating through. I love the tracking portion of it too. **What do you dislike about Salesloft?** Sometimes the automation portion of Salesloft doesn't register with my Outlook, getting replies from prospects, and not connecting to salesloft. Also the AI that reads emails and will throw in objections can be off. **What problems is Salesloft solving and how is that benefiting you?** Having a specific tool to track, and engage with our sales prospects. ### 37. Great for lead tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Lewis B. | Sales Development Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Salesloft?** Im am as scatter brained of a person that youll ever meet. However the sales cadences in saleloft make managing my prospects SO much easier. I have been an SDR with SL, and ive been an SDR without it, and its safe to safe that I could never go back. **What do you dislike about Salesloft?** Im not sure if its our personal phone system set up, or it is a lack of functionality on Salesloft part, but my inability to transfer calls to other sales reps has created some challenges **What problems is Salesloft solving and how is that benefiting you?** In my role as an SDR I engage in a high number of outbound outreach that would be impossible for me to track on my own ### 38. Salesloft is a very efficient way to market to customers **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca F. | Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Salesloft?** Organisation of large amounts of contact data in a user friendly way and automation of calling lists but also the option to work manually if required. **What do you dislike about Salesloft?** I need to have 2 Salesloft windows open as sometimes I need to email a contact and it will jump to the next record so I need another window to access a contact or if I try to email I have to shut the call dialogue box down first and then bring up the email as there is not enough screen for both. **What problems is Salesloft solving and how is that benefiting you?** How to keep track of contacts and customer relationship management ### 39. Easy to use, great for see what is being done by team **Rating:** 5.0/5.0 stars **Reviewed by:** Donna M. | Virtual Income development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Salesloft?** I like temp plates, and home page to see quickly what needs to be addressed **What do you dislike about Salesloft?** I hate that you can not change the name on a call, if i make a call in sales force to " name" person is not in and i talk to some one else. **What problems is Salesloft solving and how is that benefiting you?** that people are doing what is required of them ### 40. I love Salesloft **Rating:** 4.5/5.0 stars **Reviewed by:** Dan C. | VP Startegic Accounts, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Salesloft?** The smooth connection to Salesforce and Gmail. My ability to track email performance. **What do you dislike about Salesloft?** It tends to disconnect very quickly. I want the ability to add permissions for others to join my cadence that I do not believe exists. **What problems is Salesloft solving and how is that benefiting you?** Salesloft is allowing me to properly target prospects and not overwhelm then with too much by being able to see the statistics of email ope rates. ### 41. JW's Awesome, Amazing, Legendary Review of Salesloft **Rating:** 5.0/5.0 stars **Reviewed by:** John Wayne M. | Operations and Strategy Manager - Global Specialists, Sales Transformation, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Salesloft?** Distinct to Salesloft is its high user friendliness compared to similar tools. Buttons are where they should be, tools operate how users expect them to... it's a delight to show them how easy Salesloft is. **What do you dislike about Salesloft?** I need more power as an admin. Its hard to see when someone last logged in, or to do reports on who is set up properly, or has email and calendar connected. And of course I wish the dialer was built on Webex so we could be permitted to use it. **What problems is Salesloft solving and how is that benefiting you?** We are in the midst of a full sales and business transformation. Farmers need to be converted into hunters. We view Salesloft as a critical piece of that hunting tool kit. Additionally, we need to do more with less -- and salesloft provides the means by which to give our teams the scale to be successful. ### 42. It has been a great experience using Salesloft. **Rating:** 5.0/5.0 stars **Reviewed by:** Henry E. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Salesloft?** All the information I need, particularly with the linkedin pluggin makes outreach great. **What do you dislike about Salesloft?** It can be heavy sometimes and get buggy. My mic sometimes shuts off or the dialer randomly disappears. I would like a prallel dialing feature to be implemented. **What problems is Salesloft solving and how is that benefiting you?** It helps in outreach and highlights the important information needed to have great conversations with prospects. ### 43. Amazing tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Salesloft?** Salesloft makes people falling throught the cracks almost impossible. It does a great job of keeping you in a structure that allows you to spend more time making meaningful converstaions with your constituents. The cadences are easy and seamless. This is an intergal part of a daily routine. **What do you dislike about Salesloft?** I have had a couple issues with a cadence skipping steps. But other than that, I have nothing negative to say! **What problems is Salesloft solving and how is that benefiting you?** Salesloft is helping create tool that allows for keeping track of many clients at once and not missing any steps. This is integral to my role (fundraising). ### 44. Account Executive review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Salesloft?** I like the cadences, the templates and the snippets. I work with a lot of customers and this saves me so much time, allowing me to concentrate on more important things. **What do you dislike about Salesloft?** Notifications are not coming in a timely mannner and sometimes I don't even receive them. When I need to send a reminder for a meeting to one of my customers, the tool sends me the notification on the next day for exemple when I already had the meeting wtih my customer. **What problems is Salesloft solving and how is that benefiting you?** Saves time for me to concentrate on more important things. ### 45. Better than Excel Mail Merge **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Salesloft?** Organized Easy to use Its better than mail merge in excel **What do you dislike about Salesloft?** Bottle necks in uploading data from zoominfo Duplicates data in SFDC Lag time if you import from zoom to SFDC then SalesLoft Fuzzy matching is pretty bad, causing a lot of data fall out (expect 60-80% fallout) Company name not matching even when account exists - there is no way to easily match bc the search bar doesnt work KPI killer - if the integration isnt perfect you will have to manually log calls skewing kpis - look for a bolded company name and thats how you know the company has been linked? Its difficult to catch all the time Slow calling Interface is a lot - this could be simplified **What problems is Salesloft solving and how is that benefiting you?** Prospecting tool of choice - keeps record of calls and email convos/meetings for dashboards and reps knowledge ### 46. The tool is powerfull but is to slow to get things done **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Salesloft?** Possibility to speak with hundreds of people at the same time in one unified platform **What do you dislike about Salesloft?** Velocity and agility. The system take too long time to be updated, as call registers and calls reposrts for example **What problems is Salesloft solving and how is that benefiting you?** Sent e-mail to several partners at the same time ### 47. Effective and efficient **Rating:** 3.0/5.0 stars **Reviewed by:** Ayodeji A. | Business Development Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Salesloft?** Rhythm cadences and analytics are useful tolls for outreach **What do you dislike about Salesloft?** There are minor glitches when calling like when connect audio to headphones **What problems is Salesloft solving and how is that benefiting you?** The ability to effectively tailor and optimize outreach ### 48. Salesloft review **Rating:** 5.0/5.0 stars **Reviewed by:** Felipe L. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Salesloft?** It is a great tool for me as a salesperson. I can create and administrate my campaings and control the leads before putting them in the CRM. **What do you dislike about Salesloft?** Sometimes when cold calling it's a bit glitchy. **What problems is Salesloft solving and how is that benefiting you?** Calling through salesloft and lead campaigns ### 49. Salesloft Business User **Rating:** 4.5/5.0 stars **Reviewed by:** Milli B. | Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Salesloft?** It is user-friendly and helpful in staying organized. **What do you dislike about Salesloft?** Call reception is not always good, and sometimes I am not able to accept incoming calls. **What problems is Salesloft solving and how is that benefiting you?** Assistance with Sales Pipeline and Opportunities. ### 50. One of the most effective and best software to follow up with active leads and generate reports **Rating:** 5.0/5.0 stars **Reviewed by:** Gagan S. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2023 **What do you like best about Salesloft?** The reports generated with the software are really helpful and it helps in following up with the active leads in most of the most effective ways customizing it as per the nature of the leads. One of the easiest and time-saving techniques for handling your clients. You can easily add multiple steps in your pre-defined cadences and customize them according to the nature of the sales. **What do you dislike about Salesloft?** The overdue sometimes gets accumulated and needs to be dealt with at war footing but this is something for our good. Also, sometimes there is an issue while connecting the calls. **What problems is Salesloft solving and how is that benefiting you?** The SalesLoft id allows me to follow up with the active leads and lets us know the open rate and click rate of the emails as well. This segregates our data and helps in reaching out the active clients in an aggressive manner. ## Salesloft Discussions - [can I compare metrics of team members month on month? for example reply rate for individuals and teams over the last 3 months in a graph?](https://www.g2.com/discussions/31434-can-i-compare-metrics-of-team-members-month-on-month-for-example-reply-rate-for-individuals-and-teams-over-the-last-3-months-in-a-graph) - 7 comments, 2 upvotes - [Website Tracking Alerts?](https://www.g2.com/discussions/26406-website-tracking-alerts) - 1 comment, 2 upvotes - [Do you really think SL is better than Outreach? If so, Why?](https://www.g2.com/discussions/do-you-really-think-sl-is-better-than-outreach-if-so-why) - 1 comment, 2 upvotes - [Is it possible to merger two sepretae contatcs under the same account?](https://www.g2.com/discussions/15576-is-it-possible-to-merger-two-sepretae-contatcs-under-the-same-account) - 2 comments, 2 upvotes - [Is SalesLoft a CRM?](https://www.g2.com/discussions/is-salesloft-a-crm) - 6 comments, 1 upvote - [View Salesloft pricing details and edition comparison](https://www.g2.com/products/salesloft/reviews?filters%5Bsentiment_snippet%5D=1085863&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+22%3A15%3A56+-0500&secure%5Bsession_id%5D=6f61e57c-c2bb-4685-aea4-aba3162c04bc&secure%5Btoken%5D=61b8d72d26d4405d34a51cb258c22ae3de054dc597e25ad604b645e92b33bbdf&format=llm_user) ## Salesloft Integrations - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Cognism](https://www.g2.com/products/cognism/reviews) - [Drift](https://www.g2.com/products/drift/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Lusha](https://www.g2.com/products/lusha/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) - [Terret.ai](https://www.g2.com/products/terret-ai/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Salesloft Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records - Business Process Automation - Performance Management - Calendar Management - Sales Pipeline Management - Communication Management - Campaign Management **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification - Trend Analysis - Real-Time Data - AI/Machine Learning **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Dashboard Analytics - Multi-Device Data Visualization - Data Segmentation - Predictive Forecasting - Revenue Operations Cadence **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - CRM Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Agentic AI - Sales Enablement** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Revenue AI Platforms** - Natural Language Interaction - Proactive Assistance - Autonomous Task Execution - Cross-system Integration - Decision Making - Adaptive Learning **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Statistical Tool** - Scripting - Data Mining - Algorithms **Content Management** - Content Import - Content Creation - Templates - Advanced Search - Content Library - Email Management - Customizable Templates **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Open Rates - Link Activity - Attachment Activity **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Platform - Revenue AI Platforms** - Conversation Intelligence - Predictive Forecasting - CRM Data Enrichment - Actionable Insights - Risk Flagging - Workflow Orchestration - Sales Coaching - Pipeline & Deal Management - Customer Data Capture **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting - Budgeting/Forecasting - Correlation Analysis - Competitive Analysis - Sales Trend Analysis - Statistical Analysis **Data Analysis** - Analysis - Data Interaction - Time Series Analysis - Trend Analysis **Analytics** - Reporting - Alerts - Account-Based Engagement - Content Utilization - Prioritization **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Customizations** - Email Platform Integration - Email Scheduling - Real-Time Notifications - Email Categorization - Templates - Third-Party Integrations **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting/Tracking - Sales Reports - Incentive Management **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Account Management** - Nonengaged Accounts - Account optimization - Historical Patterns - Rep Performance - Account Engagement - Historical Win/Loss Patterns **Generative AI** - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - Generative AI **Additional Functionality** - Contact Management - Email Marketing - Drag & Drop - Drip Campaigns - Workflow Management - Customizable Fields - Monitoring - CRM - Team Management - Click Tracking - Subscription Management - Activity Dashboard - API - Location Tracking - Customer Segmentation - Geolocation - Customizable Branding - Activity Tracking - Data Import/Export - Mailing List Management - Campaign Management - Email Management - Audience Targeting - Reporting/Analytics - AI Copilot - Email Distribution - Email Reminders - Autoresponders - Engagement Tracking - Event Triggered Actions **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking - Predictive Analytics - Visual Analytics - Task Management - Contact Management - Lead Management - Opportunity Management - Workflow Management **Decision Making** - Modeling - Data Visualizations - Report Generation - Data Unification - Customizable Reports **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking - AI/Machine Learning **Administrative** - Third-Party Integrations - Employee Structure - Behavior Monitoring **Sales Analysis** - ROI Forecasting - Sales Forecasting **Generative AI** - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations - Social Media Integration - Website Integration **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Additional Functionality** - Dynamic Modeling - Lead Qualification - Lead Capture - Real-Time Reporting - Contact Database - API - Reporting & Statistics - Role-Based Permissions - Collaboration Tools - Dashboard Creation - Modeling & Simulation - Exception Reporting - Generative AI - Sales Reports - Performance Metrics - "What If" Scenarios - Customizable Reports - Data Import/Export - AI Copilot - Graphical Data Presentation - Drag & Drop - Access Controls/Permissions - Alerts/Notifications - Business Process Control - Multi-Currency - Pipeline Reports **Additional Functionality** - Generative AI - Gamification - Real-Time Updates - Employee Reward Programs - Employee Management - Ongoing Performance Tracking - Benchmarking - Commission Management - For Sales Teams/Organizations - Performance Metrics - Sales Planning - Single Sign On - Performance Management - Forecasting - Quota Planning - Accounting - Workflow Management - Compliance Management - User Management - Rewards Points - Organizational Charting - AI Copilot - Access Controls/Permissions - Customizable Branding - Milestone Tracking - Territory Management - Performance Appraisal - Calendar Management - Alerts/Notifications - Sales Onboarding & Training - Employee Recognition - Reporting/Analytics - Ratings/Reviews - API - Feedback Management - Training Management - Goal Management - Assignment Management - Lead Scoring - Search/Filter - Electronic Signature - Collaboration Tools - Kanban Board - Email Management - Commenting/Notes - Data Import/Export - Prospecting Tools - Interaction Tracking - Product Catalog - Live Chat - Sales Pipeline Management - Appointment Scheduling - Email Templates - Event Triggered Actions - Transfers/Routing - Activity/News Feed - Lead Management - Revenue Management - Document Management - Task Management - File Sharing - Mobile Access - Reminders - Mobile App - Call Logging - Workflow Automation **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Strategic Planning **Learning Management - Sales Enablement** - Sales Training - Sales Coaching - Sales Onboarding **Additional Functionality** - Prospecting Tools - Reporting/Analytics - AI Copilot - Auto-Dialer - For Sales Teams/Organizations **Additional Functionality** - Demand Forecasting - AI/Machine Learning - Drag & Drop - For Healthcare - Forecasting - Data Extraction - Third-Party Integrations - Decision Support - Modeling & Simulation - Alerts/Notifications - Reporting/Analytics - Multiple Data Sources - For Retail - For Education - Data Discovery - Graphical Workflow Editor - Performance Metrics - Business Rules Management - AI Copilot - Natural Language Processing - Data Transformation - Data Clustering - API - Data Blending - Data Classification - Workflow Management - Workflow Automation **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Revenue Enablement - Sales Enablement** - Cross-Functional Alignment - AI and Automation - End-to-End Customer Journey Insights - Generative AI **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Additional Functionality** - Chat/Messaging - Prospecting Tools - Content Delivery - Personalization - Reporting/Analytics - Task Management - Alerts/Notifications - Activity Tracking - Third-Party Integrations - API - CRM - Campaign Management - Audio/Video Recording - Collaboration Tools - Appointment Scheduling - Real-Time Notifications - Contact Database - For Sales Teams/Organizations - Lead Management - Activity Dashboard - Scheduling - Reporting & Statistics - Email Tracking - User Management - Interaction Tracking - Workflow Management - Calendar Management - Lead Capture - Call Recording - Template Management - Customizable Branding - Social Media Integration - Content Management - Performance Management - Lead Nurturing - Document Management - Sales Trend Analysis - Meeting Management - Lead Qualification - AI Copilot - Video Support - Microsoft Outlook Integration - Audio File Management - Engagement Tracking - Contact Management - Goal Management - Sales Planning - Mobile Access - CRM Integration - Pipeline Management - Conversation Intelligence - Access Controls/Permissions - Gamification - Lead Scoring - Opportunity Management - Microlearning - Content Sharing - Real-Time Data - Workflow Automation ## Top Salesloft Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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