Syed Anoosh A.
SA
Syed Anoosh A.
Territory Representative (Sales & Marketing)
"Accurate, Real-Time Commission Tracking"
4.5/5
What do you like best about Salesforce Spiff?

I use Salesforce Spiff to track my sales commissions, incentives, and overall performance effectively. The platform removes confusion in commission calculations by providing clear real-time numbers, enhancing my decision-making process. I find it simple to use and very accurate, which allows me to get an up-to-date view of my commissions without hassle. The real-time updates are impressive, as they quickly show my progress, which is crucial in a fast-paced sales environment. Additionally, the initial setup was smooth, and the onboarding process was easy to follow, making the transition from manual spreadsheets seamless. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

Sometimes the loading is slow, which affects the overall efficiency and user experience. Additionally, a cleaner dashboard layout would significantly enhance the usability. Review collected by and hosted on G2.com.

Amir W.
AW
Amir W.
"Streamlined Commissions with Real-Time Visibility"
4/5
What do you like best about Salesforce Spiff?

I find Salesforce Spiff to be incredibly easy to use, which makes managing my tasks a breeze. The platform offers clear and real-time visibility into my commissions, which is invaluable for keeping track of my earnings accurately and without delay. These features collectively help me save a significant amount of time, minimize errors, and ensure that I always know exactly what I'm earning. Transitioning from manual spreadsheets, the setup process was quite straightforward, making the onboarding experience smooth and efficient. Overall, Salesforce Spiff has significantly improved the way I manage sales commissions by automating processes and providing reliable real-time updates. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

Sometimes it takes longer to sync and I would prefer more flexibility. Review collected by and hosted on G2.com.

Arpit C.
AC
Arpit C.
Head of Sales Development
Mid-Market (51-1000 emp.)
"Intuitive Interface and Logic, but Setup and Customization Can Be Challenging"
4.5/5
What do you like best about Salesforce Spiff?

It’s easy to understand and makes things so logical to figure out. The user interface is awesome as well. Not seen a tool like this. Thanks for making this. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

While Spiff is a powerful commission automation tool, it has some drawbacks. Many users report a steep learning curve, especially during setup, which can be challenging without technical support. Customization is also limited unless you're comfortable with scripting, making it harder to implement complex commission rules.

Although it integrates with Salesforce, syncing issues or data mismatches sometimes occur, leading to inaccurate calculations. Spiff’s reporting capabilities are also seen as limited—users often export data to other tools for deeper analysis. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Amazing product, better rewards"
5/5
What do you like best about Salesforce Spiff?

Spiff is a helpful tool for sales reps to track their commissions and ensure they are paid correctly. It legit makes the approval process much easier and ensures everything is correct! Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

I can honestly say I have no complaints. We love the product a ton and the support we receive is incredible! All reps share the same sentiment and enhoy using the product. Review collected by and hosted on G2.com.

NP
Nilesh P.
Senior Consultant
Staffing and Recruiting
Enterprise (> 1000 emp.)
"Salesforce Spiff: A Powerful Tool for Commission Automation in Salesforce"
4.5/5
What do you like best about Salesforce Spiff?

What I appreciate most about Salesforce Spiff is how smoothly it integrates with Salesforce, making the process of tracking and managing commissions highly efficient. The platform provides real-time visibility into incentive data, which helps keep sales teams motivated and focused on their goals. Its intuitive interface, robust automation features, and customizable dashboards all contribute to minimizing manual tasks and reducing errors. In summary, Salesforce Spiff greatly simplifies the commission process and improves transparency throughout the sales organization. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

One drawback of Salesforce Spiff is that the initial setup and configuration process can be quite complicated, particularly for teams that have unique or highly customized commission structures. While the interface is mostly user-friendly, I have found that some of the more advanced features do not have comprehensive documentation, which makes them more challenging to implement without additional support. There are also occasional syncing delays with Salesforce data, which can affect real-time accuracy, especially during periods of high activity. Review collected by and hosted on G2.com.

Rahul  P.
RP
Rahul P.
Engineering Lead
Enterprise (> 1000 emp.)
"Easy to Use, Boosts Efficiency but Customization Lacks"
4.5/5
What do you like best about Salesforce Spiff?

I appreciate the user-friendliness of Salesforce Spiff, particularly after getting familiar with its UI and functionality. The software effectively reduces manual work and handles complex compensation logic, offering flexibility and scalability. I value the accuracy, trust, and visibility it provides, along with the seamless integration capabilities, such as using MuleSoft with webhooks. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

I find that Salesforce Spiff presents some challenges, such as the complexity of user setup, which can be burdensome to navigate initially. Furthermore, customization requires additional time and effort, making it less straightforward than I would like. There is also a need for extra training for users to fully grasp its functionalities. Additionally, I dislike the customization limitations within the software, which could restrict the flexibility and adaptability we desire for various projects. Review collected by and hosted on G2.com.

WT
Wes T.
VP Information Systems
Mid-Market (51-1000 emp.)
"The Spiff platform handles the hard stuff"
4.5/5
What do you like best about Salesforce Spiff?

It seems like the backend calculations work faster than they used to. Some small benefit. Salesforce seems to be continuing work on it to make it better. I look forward to what they come up with. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

Reporting is still very limited, and the new "improved" Statement UI is MUCH harder for us to use. We have a large number of transactions and we have to export the statement to search for a transaction. Review collected by and hosted on G2.com.

Jose Andres C.
JC
Jose Andres C.
Ceo
Small-Business (50 or fewer emp.)
"Streamlined and efficient commission tracking solution"
4.5/5
What do you like best about Salesforce Spiff?

Salesforce Spiff is very easy to use and great for keeping track of commissions and sales performance. The integration with Salesforce makes the workflow seamless and eliminates manual calculations. The dashboard is intuitive, and the automated updates help ensure accuracy and transparency for both sales reps and managers. It has significantly reduced time spent on administrative tasks, allowing the team to focus more on selling and performance improvement. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

The main downside is that initial setup and customization can be time-consuming if your sales structure is complex. Some advanced reporting features require additional configuration, and occasional sync delays can occur when large datasets are involved. Additionally, while the interface is clean, a few analytics views could be more customizable to better fit unique company metrics. However, once configured, the system runs smoothly and provides great long-term value. Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Verified User in Market Research
Mid-Market (51-1000 emp.)
"Great commission platform"
5/5
What do you like best about Salesforce Spiff?

The design is great, the platform is easy to navigate, great service. If you're already on Salesforce, the native integration is a big advantage. Data flows directly from CRM into commission plans, reducing admin work. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

Nothing comes to mind. Can be expensive for smaller sales teams. It also requires really good CRM hygiene. Maybe lower prices or create more plans for small/Med size teams Review collected by and hosted on G2.com.

Javier V.
JV
Javier V.
"User-Friendly Lead Management with Effective SEO"
4/5
What do you like best about Salesforce Spiff?

I find Salesforce Spiff to be very user-friendly, which makes it easy to navigate and perform tasks without unnecessary complications. I appreciate the strong SEO capabilities integrated within Salesforce Spiff, as this adds value to my work by enhancing visibility and reaching the right audience effectively. Setting up Salesforce Spiff was pretty straightforward; it simply involved following the prompts, which streamlined the initial onboarding process. Furthermore, integrating Salesforce Spiff with HubSpot has been seamless, allowing for efficient flow of information and improved functionality across tools. Overall, its utility in obtaining leads and sending messages with a strategic hook has been beneficial to my work process. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

Maybe the inmail credits rule. Review collected by and hosted on G2.com.