SH
Stephanie H.
Sales Development Representative
Mid-Market (51-1000 emp.)
"The Platform Offers Great Clarity into Compensation Plans and Detailed Understanding of Commissions"
5/5
What do you like best about Salesforce Spiff?

It provides accurate and reliable commission calculations and it is able to handle various commission structures across different roles and I like that the support team worked diligently with us to develop our use case and have been there to support us from the start. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

There are no pain points to using this tool for compensation management and it provides consistently accurate commission calculations without any issues. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Customizable Sales Tracking for Targets and Commissions"
4/5
What do you like best about Salesforce Spiff?

It's really useful for sales teams to track target achievements and commission payout and the great part is it can be customized depending on the sales comp model Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

The configuration is a bit complex and the learning curve is quite steep. Dashboard is not so user friendly so it takes time to really understand the metrics and dashboard Review collected by and hosted on G2.com.

HZ
Henrik Z.
Senior Account Manager
Small-Business (50 or fewer emp.)
"Strong Commission Visibility and Great Clarity Around Incentives and Sales Performance"
5/5
What do you like best about Salesforce Spiff?

I appreciate how organized, accurate and transparent the commission tracking is and I like the real time visibility into payouts which encourages accountability and motivation as it makes performance data easily accessible. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

Realistically there is nothing to dislike about the tool it’s automation for compensation management is very helpful and the overall experience is great. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Made Commission Tracking Much Easier"
4/5
What do you like best about Salesforce Spiff?

I like most is having a clear view of commissions and incentive earnings in one place. It makes it easier to track progress, understand payout calculations, and stay motivated throughout the sales cycle. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

I didn't have any major issue, but there was definitely a leaning curve at the beginning. Some information took a few extra clicks to find, and I occasionally needed to double-check details to make sure I understood them correctly. Review collected by and hosted on G2.com.

Sean T.
ST
Sean T.
Customer Success Manager
Mid-Market (51-1000 emp.)
"Makes commission tracking easy"
5/5
What do you like best about Salesforce Spiff?

I don't think much has changed from before. I still find it easy to track my commissions and like that I can browse through different months to see how it has changed over the year. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

Same answer as before. It would be nice to see what commission would look like based on different renewal outcomes.

I find it difficult to understand why certain amounts appear and disappear depending on which month I'm looking at Review collected by and hosted on G2.com.

BR
Bernadette R.
Head of Sales Operations
Mid-Market (51-1000 emp.)
"Solid Tool for Managing Commissions Offering Calculation Automation and Sales Performance Reporting"
5/5
What do you like best about Salesforce Spiff?

The platform has made incentive management incredibly simple with highly accurate calculations and real-time commission visibility that enables every user to monitor their sales performance effortlessly. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

At the moment I do not have any specific negatives or frustrations to highlight because I have not run into any errors and my experience has been highly positive so far. Review collected by and hosted on G2.com.

BB
Ben B.
Enterprise (> 1000 emp.)
"Feature rich and easy for end users, but difficult to use for administrative users."
3.5/5
What do you like best about Salesforce Spiff?

Spiff has worked with us heavily to better adapt to our needs and systems. No matter what we though as it it seems to be able to adapt and overcome which great if you have a team ready to work with it. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

Account creation and ease of use rather than needing to rely on Role/Region records. More clear direction on why statement errors are currently happening and how it connects to the Role/Regions within Salesforce. Review collected by and hosted on G2.com.

Verified User in Market Research
AM
Verified User in Market Research
Mid-Market (51-1000 emp.)
"An Easy Way to Track Your Commission"
4/5
What do you like best about Salesforce Spiff?

I like how it's a straight forward, and no-fluff platform. It is easy to use and navigate. My manager and I regularly look at and refer to Spiff during our weekly one-on-ones. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

I think it could more clearly outline the respective team's commission plan; I find that area lacking right now. I think it could be more apparent how much more must be earned to make specific commission amounts. Review collected by and hosted on G2.com.

Ashwin P.
AP
Ashwin P.
Business Development Representative
Mid-Market (51-1000 emp.)
"Real-Time Commission Clarity and Effortless Incentive Management"
5/5
What do you like best about Salesforce Spiff?

What I like most about Salesforce Spiff is how effortlessly it brings transparency and clarity to incentive compensation. The real-time visibility into commissions removes guesswork, keeps performance on track, and makes it easy to understand exactly how each activity contributes to earnings Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

I’d say the only thing I dislike is that it can feel a bit slow or clunky when making small changes, which sometimes makes simple updates take longer than expected Review collected by and hosted on G2.com.

Miguel Angel M.
MM
Miguel Angel M.
Senior Sales Development Representative
Enterprise (> 1000 emp.)
"Amazing and very used in different industries "
3.5/5
What do you like best about Salesforce Spiff?

I’ve discovered that I can use a copy and paste of the information and mixed to google LM and Gemini to receive feedback on how to get more commissions Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

I would like to see deeper AI integration within Salesforce Spiff that connects directly with Slack or Microsoft Teams. Having an AI-powered chatbot that can answer quick questions about commission structures or quota attainment without leaving our primary communication apps would significantly improve the user experience Review collected by and hosted on G2.com.