--- title: Agentforce Sales (formerly Salesforce Sales Cloud) Reviews meta\_title: 'Agentforce Sales (formerly Salesforce Sales Cloud) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 25873 reviews by the users' company size, role or industry to find out how Agentforce Sales (formerly Salesforce Sales Cloud) works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 25873 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Agentforce Sales (formerly Salesforce Sales Cloud) Reviews & Product Details Visit Website Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless. Build Pipeline Faster with AI Agents: Sales Agents Sales AI Sales Engagement Sales Programs Buyer Engagement Accelerate Productivity with Automation: Sales Data Sales Analytics Sales Team Productivity Revenue Intelligence Drive Revenue on an Integrated Platform: Revenue Lifecycle Management and CPQ Sales Performance Management Partner Relationship Management * * * Product Website Agentforce Sales (formerly Salesforce Sales Cloud) Seller [Salesforce](https://www.g2.com/sellers/salesforce) Discussions [Agentforce Sales (formerly Salesforce Sales Cloud) Community](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/discuss) Languages Supported Arabic, Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Oleg Kulda Show More ## Pricing Pricing provided by Agentforce Sales. ### Starter Edition $25.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing) ## Agentforce Sales (formerly Salesforce Sales Cloud) Integrations (198) What do users say about integrations? Verified by Agentforce Sales (formerly Salesforce Sales Cloud) [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 6sense Revenue Marketing ](https://www.g2.com/products/6sense-revenue-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 6sense Sales Intelligence ](https://www.g2.com/products/6sense-sales/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 8x8 Work ](https://www.g2.com/products/8x8-work/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Aadhaar Verification API ](https://www.g2.com/products/aadhaar-verification-api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Acrobat ](https://www.g2.com/products/adobe-acrobat/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Analytics ](https://www.g2.com/products/adobe-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Experience Manager ](https://www.g2.com/products/adobe-experience-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Marketo Engage ](https://www.g2.com/products/adobe-marketo-engage/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Target ](https://www.g2.com/products/adobe-adobe-target/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adyen Payments ](https://www.g2.com/products/adyen-payments/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AgencyZoom ](https://www.g2.com/products/vertafore-agencyzoom/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Financial Services (formerly Salesforce Financial Services Cloud) ](https://www.g2.com/products/agentforce-financial-services-formerly-salesforce-financial-services-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Marketing (formerly Salesforce Marketing Cloud) ](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Service (formerly Salesforce Service Cloud) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Alianza UCaaS ](https://www.g2.com/products/alianza-ucaas/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon AppFlow ](https://www.g2.com/products/amazon-appflow/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon Connect ](https://www.g2.com/products/amazon-connect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon Web Services AI ](https://www.g2.com/products/amazon-web-services-ai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ambition ](https://www.g2.com/products/ambition/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ameyo by Exotel Cloud Contact Center ](https://www.g2.com/products/ameyo-by-exotel-cloud-contact-center/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apollo.io ](https://www.g2.com/products/apollo-io/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Arduino IDE ](https://www.g2.com/products/arduino-ide/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Atlassian Atlas ](https://www.g2.com/products/atlassian-atlas/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Avaya Unified Communications ](https://www.g2.com/products/avaya-unified-communications/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Cloud9 ](https://www.g2.com/products/aws-cloud9/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Cloud Development Kit (AWS CDK) ](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Lambda ](https://www.g2.com/products/aws-lambda/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Axcient x360Cloud ](https://www.g2.com/products/axcient-x360cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Axcient x360Recover 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Boomi ](https://www.g2.com/products/boomi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CallHippo ](https://www.g2.com/products/callhippo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CallHippo AI Voice Agent ](https://www.g2.com/products/callhippo-ai-voice-agent/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Certinia PS Cloud ](https://www.g2.com/products/certinia-ps-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Chili Piper 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Esri ArcGIS ](https://www.g2.com/products/esri-arcgis/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Eventbrite ](https://www.g2.com/products/eventbrite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Expensify ](https://www.g2.com/products/expensify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Fin ](https://www.g2.com/products/fin/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Five9 Intelligent Cloud Contact Center Platform 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Ads ](https://www.g2.com/products/google-ads/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics for G Suite ](https://www.g2.com/products/google-analytics-for-g-suite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Cloud BigQuery ](https://www.g2.com/products/google-cloud-bigquery/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Great Question 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IBM Db2 ](https://www.g2.com/products/ibm-db2/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IDfy ](https://www.g2.com/products/idfy/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") intalk.io ](https://www.g2.com/products/intalk-io/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intelligent WorkFlow ](https://www.g2.com/products/intelligent-workflow/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit Mailchimp All-in-One Marketing Platform ](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit Mailchimp Email Marketing ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ironclad ](https://www.g2.com/products/ironclad/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira Cloud for Sheets ](https://www.g2.com/products/jira-cloud-for-sheets/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira Product Discovery ](https://www.g2.com/products/jira-product-discovery/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira Service Management ](https://www.g2.com/products/jira-service-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jotform ](https://www.g2.com/products/jotform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kiwi for Gmail ](https://www.g2.com/products/kiwi-for-gmail-kiwi-for-gmail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LARA ](https://www.g2.com/products/neura-robotics-lara/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LeadSquared Sales CRM ](https://www.g2.com/products/leadsquared-sales-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LinkedIn Job Search ](https://www.g2.com/products/linkedin-job-search/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LinkedIn Sales Navigator ](https://www.g2.com/products/linkedin-sales-navigator/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LinkSquares ](https://www.g2.com/products/linksquares/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Loopio ](https://www.g2.com/products/loopio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lusha ](https://www.g2.com/products/lusha/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Make ](https://www.g2.com/products/integromat-by-celonis-make/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Market Inside ](https://www.g2.com/products/market-inside/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Marketo-Based Systems for Growth-Driven Marketing & Sales Teams ](https://www.g2.com/products/marketo-based-systems-for-growth-driven-marketing-sales-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MCUBE Autodialer ](https://www.g2.com/products/mcube-autodialer/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power Automate ](https://www.g2.com/products/microsoft-power-automate/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft PowerPoint ](https://www.g2.com/products/microsoft-powerpoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft SharePoint ](https://www.g2.com/products/microsoft-sharepoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mindtickle ](https://www.g2.com/products/mindtickle/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mission Control ](https://www.g2.com/products/mission-control/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MuleSoft Anypoint Platform ](https://www.g2.com/products/mulesoft-anypoint-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") n8n ](https://www.g2.com/products/n8n/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Natterbox ](https://www.g2.com/products/natterbox/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetSuite ](https://www.g2.com/products/oracle-netsuite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NexGen FMS ](https://www.g2.com/products/nexgen-fms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Nintex ](https://www.g2.com/products/nintex-nintex/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Nooks ](https://www.g2.com/products/nooks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Objectivity/DB ](https://www.g2.com/products/objectivity-db/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Okta ](https://www.g2.com/products/okta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle Database ](https://www.g2.com/products/oracle-database/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle EBS Financials ](https://www.g2.com/products/oracle-ebs-financials/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle E-Business Suite ](https://www.g2.com/products/oracle-e-business-suite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle Financial Reporting Compliance Cloud ](https://www.g2.com/products/oracle-financial-reporting-compliance-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle Java Cloud Service ](https://www.g2.com/products/oracle-java-cloud-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle PeopleSoft ](https://www.g2.com/products/oracle-peoplesoft/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Outreach ](https://www.g2.com/products/outreach/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PandaDoc ](https://www.g2.com/products/pandadoc/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Pardot (by Salesforce) ](https://www.g2.com/products/pardot-by-salesforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Pendo ](https://www.g2.com/products/pendo-io-pendo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PerfectQuote ](https://www.g2.com/products/perfectquote/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Planhat ](https://www.g2.com/products/planhat/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Procore ](https://www.g2.com/products/procore/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Qualified ](https://www.g2.com/products/qualified/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Qualtrics Market Research ](https://www.g2.com/products/qualtrics-market-research/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuotaPath ](https://www.g2.com/products/quotapath/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Rattle ](https://www.g2.com/products/rattle/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Reachdesk ](https://www.g2.com/products/reachdesk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Recurly ](https://www.g2.com/products/recurly/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Responsive, formerly RFPIO ](https://www.g2.com/products/responsive-formerly-rfpio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RevolutionParts ](https://www.g2.com/products/revolutionparts-revolutionparts/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ricochet360 ](https://www.g2.com/products/speed-to-contact-llc-ricochet360/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RingCentral Contact Center ](https://www.g2.com/products/ringcentral-contact-center/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Rippling ](https://www.g2.com/products/rippling/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Rippling IT ](https://www.g2.com/products/rippling-it/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage Intacct ](https://www.g2.com/products/sage-intacct/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Data 360 (formerly Data Cloud) ](https://www.g2.com/products/salesforce-data-360-formerly-data-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Marketing Cloud Account Engagement ](https://www.g2.com/products/salesforce-marketing-cloud-account-engagement/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Marketing Cloud Intelligence (formerly Datorama) ](https://www.g2.com/products/salesforce-marketing-cloud-intelligence-formerly-datorama/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Spiff ](https://www.g2.com/products/salesforce-spiff/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SalesIntel ](https://www.g2.com/products/salesintel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesloft ](https://www.g2.com/products/salesloft/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salestrail ](https://www.g2.com/products/salestrail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Samsara ](https://www.g2.com/products/samsara/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Business One ](https://www.g2.com/products/sap-business-one/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Cloud ERP (SAP S/4HANA Cloud) ](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Concur ](https://www.g2.com/products/sap-concur/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Engagement Cloud (formerly SAP Emarsys) ](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Sales Cloud ](https://www.g2.com/products/sap-sap-sales-cloud/reviews)[ ![Product Avatar 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](https://www.g2.com/products/zoominfo-talent-powered-by-zoominfo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zuora ](https://www.g2.com/products/zuora-zuora/reviews) Show More ![Jose P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jose P.") JP Jose P. Sales Engineer Small-Business (50 or fewer emp.) 3/23/2026 "Centralizes Sales Data and Automates the Pipeline with Powerful Reporting" 4/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? What I appreciate most about Salesforce Sales Cloud is how seamlessly it centralizes all customer and sales information in one place. The platform makes it incredibly easy to track opportunities, manage accounts, and maintain full visibility across the entire sales pipeline. Its automation capabilities—such as workflows, task reminders, and lead assignment rules—save a significant amount of time and help ensure nothing falls through the cracks. I also value the reporting and dashboard tools, which allow you to build real‑time, customizable insights that support better decision‑making. Overall, it’s a powerful, flexible system that adapts well to different sales processes and helps teams stay organized and productive. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? The main drawback of Salesforce Sales Cloud is its complexity. While the platform is powerful, it can feel overwhelming for new users, and the learning curve is noticeably steep. Many basic tasks require navigating through multiple menus or understanding specific configuration settings, which can slow down adoption. Additionally, customization—although one of Salesforce’s strengths—often requires admin expertise or developer support, making it harder for teams to make quick adjustments on their own. The cost can also become significant as you add more features, licenses, or integrations. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? Salesforce Sales Cloud helps solve several key challenges related to visibility, organization, and efficiency in the sales process. It centralizes all customer and opportunity data, which eliminates the need to manage information across multiple tools or spreadsheets. This makes it much easier to track interactions, follow up on leads, and maintain a complete history of each account. The platform also improves team coordination by providing a single source of truth for pipeline status, forecasts, and ongoing activities. Automation features reduce manual work, ensuring that tasks, reminders, and approvals happen consistently and on time. As a result, it helps us work more efficiently, make better‑informed decisions, and maintain stronger relationships with customers thanks to more structured and reliable processes. Review collected by and hosted on G2.com. Show More 3/24/2026 Current UserValidated ReviewerSource: Organic Review from User Profile ![Jim M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim M.") JM Jim M. Principal Small-Business (50 or fewer emp.) 6/2/2023 "The most complete and flexible tool for managing your sales team, activity and pipeline" 5/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? Agentforce Sales (formerly Salesforce Sales Cloud) includes an extensive feature set for tracking accounts and contact, interactions, sales process, leads, opportunity stages and status, and detailed reporting of each. It is highly customizable to match your business processes, workflows and terminology. The training tools provided via Trailhead make educating our team a breeze and trackable. And the "out-of-the-box" configuration works well for simple implementations. Integrations, automation, and agentic capabilities are second to none. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? The feature set is so configurable and customizable that it can be a bit overwhelming. Utilizing certified Salesforce admins, either internally or via a Salesforce partner, is a must if you want to do any significant customization. This isn't really a negative, but a reality of getting the most from your investment in the platform, especially when you seek to utilize automations and agentic capabilities. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? Agentforce Sales provides us with the tools, reporting and dashboards to monitor and manage our sales team and sales process. Integrations and automation help to streamline enablement and user adoption. The level of detail about each interaction and at each stage in the sales pipeline is visible and easy to track. Integration with Slack allows us to query data directly for insights and updates. Review collected by and hosted on G2.com. Show More 6/4/2026 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![PRANAV S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PRANAV S.") PS PRANAV S. Head - PMO - Managed Detection and Response Group Mid-Market (51-1000 emp.) 4/22/2026 "Agentforce Sales Delivers Excellent Deal Tracking and Powerful Insights" 4.5/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? Agentforce Sales platform ensures excellent tracking of a sales journey right from lead to closure of the deal. It's dashboards, innovative performance insights and restricted access helps us in effectively managing the sales processes within the organisation. The various custom integrations and customer feedback (NPS) helps in improving the use of the platform. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? Nothing exactly to dislike about the platform. It would be great if we could have more flexibility with development of new templates and workflows. Support for customisations can be improved. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? This platform helps our organisation with streamlining our sales management process and our revenue operations process. The readily available dashboards help in governance meetings and tracking of potentials. We are also able to integrate third party NPS platforms that help in mapping customer mood and feedback into each account. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite AK Adrian K. Regional Sales Manager Mid-Market (51-1000 emp.) 4/8/2026 "A Single Pane of Glass for Sales: Broad Tools, Clear Status, and Strong Intelligence" 5/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? I’d say the biggest ROI/value is the breadth of tools, plug-ins, and features that help track past and current customers and prospects, along with the ability to communicate status across the organization. This helps maximize performance and minimize unnecessary memos and meetings. The UI allows us to navigate seamlessly across tools and offerings in a single pane of glass. Add in the Intelligence and you've got a great tool to help run a sales organization. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? I don’t see any immediate fixes needed or anything that requires attention right now. The tool is great as is and you can get support ./ training to maximize ROI Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? This helps solve the communication gap. Our team is spread out, and the go-to has usually been meetings and memos. When the data is clean, we’re able to find the answers ourselves. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Vikas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikas S.") VS Vikas S. Salesforce Administrator Mid-Market (51-1000 emp.) 4/8/2026 "Agentforce Sales: Transforming CRM into an AI Sales Engine" 5/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? 1. Deep, real-time sales intelligence: Agentforce pulls insights from CRM data, calls, web signals, and third-party sources to give rich prospect intelligence. 2. Personalized outreach at scale: It can generate tailored, brand-consistent emails and messages for each prospect automatically. 3.End-to-end sales cycle automation: From prospecting → engagement → pipeline → closing, it supports the entire sales lifecycle in one place. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? 1. One of the most complaints is pricing: Licensing + add-ons + AI features all stack up and advanced capabilities often cost extra. 2. Salesforce is famous for customization—but: It often requires technical expertise, workflows and automations can get complicated and poor setup can actually hurt productivity. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? More time selling, less time typing Higher productivity per rep Less burnout from admin work Faster response = higher conversion rates No missed opportunities outside business hours Review collected by and hosted on G2.com. Show More 4/9/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Moayad Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moayad Y.") MY Moayad Y. Account Executive Mid-Market (51-1000 emp.) 3/5/2026 "Powerful CRM for managing sales pipelines and customer relationships" 5/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? what I like most about Salesforce Sales Cloud is how it centralizes all sales activities in one place. It makes it much easier to track leads, manage opportunities, and monitor the entire sales pipeline without losing important information. The reporting and dashboard features are especially useful because they provide clear insights into sales performance and help the team make better decisions. I also appreciate the level of customization the platform offers. It allows businesses to tailor workflows, fields, and automation based on their specific sales process, which helps improve efficiency and collaboration across the team. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? One thing I dislike about Salesforce Sales Cloud is that it can feel complex for new users. The platform has many features and customization options, which is great, but it can take time to learn and configure everything properly. New team members sometimes need training before they feel comfortable using it. Another downside is that some advanced features and integrations can be expensive, especially for smaller teams or startups. However, once everything is set up correctly, the platform becomes very powerful and useful for managing the sales process. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? Salesforce Sales Cloud helps solve the problem of managing sales data across multiple tools and spreadsheets. Before using a CRM, it was difficult to keep track of leads, customer interactions, and the status of deals. Sales Cloud brings everything into one centralized platform, making it much easier to organize contacts, monitor opportunities, and follow the progress of the sales pipeline. It also improves visibility for the entire team. Managers can quickly see performance metrics through dashboards and reports, which helps with forecasting and decision-making. For the sales team, task reminders and automation reduce manual work and ensure that follow-ups with prospects are not missed. Overall, it helps streamline the sales process, improve collaboration, and save time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Stergios T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stergios T.") ST Stergios T. Software Engineer Small-Business (50 or fewer emp.) 5/19/2026 "Powerful Yet Pricey Solution for Sales Management" 4/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? I like how extensible the platform is with options like the REST API, Flow, and Apex to model almost any sales process without starting from scratch. I appreciate that Agentforce is the first AI add-on we've used that grounds responses on the customer's actual pipeline data instead of generic boilerplate, making follow-up drafts genuinely usable for the reps. The REST API allowed us to integrate Agentforce Sales cleanly with the client's existing data warehouse and marketing site, enabling leads to flow in automatically without manual input. Flow is beneficial as it lets non-engineers update routing rules and approval steps themselves. Apex is useful for transactional logic. The AI add-on effectively pulls real account and activity context into drafts, so reps only need to edit a nearly complete draft. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? Pricing is definitely the biggest pain. Better governance around the data the agents can access by default could maybe save lots of setup work on each new project. Mixed initial setup – a real production setup took meaningful engineering time. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? I find Agentforce Sales unifies our sales pipeline, replacing scattered spreadsheets. The extensible platform lets us model processes easily. The AI add-on uses real data, streamlining follow-ups. REST API automates lead intake, and Flow allows non-engineers to update rules, while Apex manages transaction logic efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite MB Maria B. CRM Support Technician Mid-Market (51-1000 emp.) 5/14/2026 "Atlas Reasoning Engine Makes Agentforce Sales Feel Like a Powerful Leap Forward" 4/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? I’ve spent a lot of time working within the ecosystem, and stepping into the Agentforce Sales era feels like a major pivot. The new “Atlas” reasoning engine is probably the most impressive piece, because it can actually work with unstructured data and draft outreach that doesn’t read like it was written by a robot. It’s a huge relief to have tools that can research a lead or summarize a thread without me having to build a dozen different flows just to make it happen. That said, the platform is definitely getting more crowded. Between the constant rebranding and the added layers of AI architecture, it feels like there’s simply more to manage to keep everything running smoothly. The new credit-based pricing also adds another layer of stress, since you really have to watch how many “actions” your agents are taking so costs don’t spiral. It’s clearly a powerhouse for scaling, but you have to stay on your toes to keep up and master the new learning curve. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? The biggest headache for me is how “Frankenstein” the platform is starting to feel. Between the constant rebranding and the layers of new AI architecture being bolted onto legacy features, there’s a lot of unnecessary noise to sift through just to get basic work done. It’s becoming increasingly complex to manage overall, and the learning curve to stay on top of every new update is getting pretty steep. I’m also finding the new consumption-based pricing really frustrating. Instead of simply managing seats, I now have to think about the cost of every “agent action,” which makes it much harder to forecast a monthly budget with any confidence. Even though the automation is powerful, the combination of limited pricing transparency and the platform’s sheer technical weight can make it feel like expensive overkill for projects that used to be much more straightforward. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? The main issue this solves for me is moving away from rigid, manual automation. Rather than building complex flows for every small task, the autonomous agents can handle things like lead research and personalized outreach in a much more natural way. It saves me a huge amount of time on the admin side because the system can actually reason through the data instead of simply following a basic script. The biggest benefit is that it feels like a force multiplier. It clears out the busywork so I can focus on higher-level strategy and on providing real value to stakeholders. Having everything integrated in one place also helps me keep context across what’s happening in other departments, which makes scaling operations a lot smoother. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 5/11/2026 "Amazing Platform with Powerful Automation and Customization" 5/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? It’s an amazing platform that helps bring everything into one place, without making the workflow feel complicated. Most importantly, I like its automation features, which save a lot of manual effort—especially when managing multiple leads, follow-ups, and customer interactions. I also appreciate the customization options, because the team can adapt it to their own sales process instead of changing the way they work just to fit the software. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? For users who aren’t familiar with Salesforce products, it can feel a bit overwhelming at first. It offers a lot of features and customization options, so there’s definitely a learning curve before you get comfortable with it. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? It has basically resolved the problem of manual work in the sales process. Earlier, the sales team was spending a lot of time updating CRM records, preparing meeting notes, tracking follow-ups, and managing spreadsheets instead of actually selling. But once we started using Agentforce, it automated those repetitive tasks, which helps save time and keeps the data more accurate. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Chirodip L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chirodip L.") CL Chirodip L. AI Engineer II Small-Business (50 or fewer emp.) 5/4/2026 "A Digital Sales Teammate That Cuts Daily Workload" 5/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? What I appreciate most about Agentforce Sales is that it genuinely reduces the day-to-day sales workload, rather than simply offering assistance. It takes care of repetitive tasks such as follow-ups and routine updates, and since it’s tightly integrated with CRM data, the insights it provides feel relevant and easy to act on. Overall, it comes across more like a digital sales teammate than just another tool in the stack. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? One downside of Agentforce Sales is that it can feel overly dependent on data quality—if your CRM data isn’t clean or well-structured, the outputs and automation lose effectiveness. It can also be complex to set up and customize, especially for teams without strong Salesforce expertise. Lastly, there’s a bit of a black-box effect with AI-driven actions, which can make it harder to fully trust or control certain decisions. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? It saves a ton of time. I don’t have to jump between tools or manually log everything—it’s all centralized and automated. I get a clear view of the pipeline, better insights on what to focus on, and can spend more time actually selling instead of doing admin work. Review collected by and hosted on G2.com. Show More 5/9/2026 Validated ReviewerIncentivizedSource: G2 invite ## Questions about Agentforce Sales (formerly Salesforce Sales Cloud)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/discussions/new) ![Andréa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andréa A.") AA Andréa Aline • Last activity 4 months ago How do you manage high volume of duplicated data? 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-manage-high-volume-of-duplicated-data) ![Stephanie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie S.") SS Stephanie Sikorski • Last activity over 3 years ago How are other organizations utilizing SFDC for application of price uplift annually in their Renewal Contracts, both for 12 month and multi-year arrangements? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-are-other-organizations-utilizing-sfdc-for-application-of-price-uplift-annually-in-their-renewal-contracts-both-for-12-month-and-multi-year-arrangements) [ View all Discussions ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/discuss) ## Pricing Options Pricing provided by Agentforce Sales. ### Starter Edition $25.00 1 User Per Month ### Professional Edition $100.00 1 User Per Month ### Enterprise Edition $165.00 1 User Per Month ### Unlimited Edition $330.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing) ## G2 Deals ### Exclusive savings on Agentforce Sales (formerly Salesforce Sales Cloud) through G2 Deals Whether you’re ready to purchase today or prefer to try Essentials out for 14 days for free, you will receive 25% discount when you purchase via G2. Prior to 25% discount, plans start at $25/per user per month. How to claim this offer Enter SAVE25 upon checkout. Discount applies only to annual subscriptions. Claim Offer Agentforce Sales (formerly Salesforce Sales Cloud) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Product Avatar Image") Microsoft Dynamics 365 Sales 3.8/5(1,623) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-dynamics-365-sales) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9d3ff178178a1f790a9d6114e104471/zoho-crm.png "Product Avatar Image") Zoho 4.1/5(2,948) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) ##### ##### Agentforce Sales (formerly Salesforce Sales Cloud) Features Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. Task / Activity Management Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Case Management Knowledge Base Reporting & Analytics Reporting Dashboards Forecasting [ View More Features ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/features) ## Top-Rated Alternatives [ ![Clari](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clari") Clari 4.6/5(5,610) ](https://www.g2.com/products/clari/reviews) [ ![Salesloft](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salesloft") Salesloft 4.5/5(4,287) ](https://www.g2.com/products/salesloft/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ View All Alternatives ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/competitors/alternatives) ## Consulting Services for Agentforce Sales (formerly Salesforce Sales Cloud) [ ![Vicasso](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vicasso") Vicasso 3.4/5(5) ](https://www.g2.com/products/vicasso/reviews) [ ![Bluewolf](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bluewolf") Bluewolf 3.8/5(26) ](https://www.g2.com/products/bluewolf/reviews) [ ![Deloitte Implementation Services](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deloitte Implementation Services") Deloitte Implementation Services ](https://www.g2.com/products/deloitte-implementation-services/reviews) [See all Agentforce Sales (formerly Salesforce Sales Cloud) Providers](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/implementation) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[Business Scheduling](https://www.g2.com/categories/business-scheduling) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[Business Scheduling](https://www.g2.com/categories/business-scheduling)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[CRM](https://www.g2.com/categories/crm)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Email Tracking](https://www.g2.com/categories/email-tracking)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[Sales Coaching](https://www.g2.com/categories/sales-coaching)[Sales Enablement](https://www.g2.com/categories/sales-enablement)[Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i)[Lead Scoring](https://www.g2.com/categories/lead-scoring)[Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)[Location Intelligence](https://www.g2.com/categories/location-intelligence)[Sales Planning](https://www.g2.com/categories/sales-planning)[Field Sales](https://www.g2.com/categories/field-sales) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best-rated app to manage business passwords](https://www.g2.com/discussions/best-rated-app-to-manage-business-passwords)[Leading platform for sales enablement in tech](https://www.g2.com/discussions/leading-platform-for-sales-enablement-in-tech)[Which Oracle Siebel resellers cover sales force automation, customer service, and analytics capabilities for organisations evaluating full-suite CRM deployments?](https://www.g2.com/discussions/which-oracle-siebel-resellers-cover-sales-force-automation-customer-service-and-analytics-capabilities-for-organisations-evaluating-full-suite-crm-deployments) [Which education ERP suites provide mobile portals for students to check transcripts and track degree progress in real time?](https://www.g2.com/discussions/which-education-erp-suites-provide-mobile-portals-for-students-to-check-transcripts-and-track-degree-progress-in-real-time)[conversation intelligence software](https://www.g2.com/discussions/what-s-your-favorite-conversation-intelligence-software-advice-needed)[Pros and Cons Details](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)