--- title: Agentforce Sales (formerly Salesforce Sales Cloud) Reviews meta\_title: 'Agentforce Sales (formerly Salesforce Sales Cloud) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 25873 reviews by the users' company size, role or industry to find out how Agentforce Sales (formerly Salesforce Sales Cloud) works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 25873 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Agentforce Sales (formerly Salesforce Sales Cloud) Reviews & Product Details Visit Website Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless. Build Pipeline Faster with AI Agents: Sales Agents Sales AI Sales Engagement Sales Programs Buyer Engagement Accelerate Productivity with Automation: Sales Data Sales Analytics Sales Team Productivity Revenue Intelligence Drive Revenue on an Integrated Platform: Revenue Lifecycle Management and CPQ Sales Performance Management Partner Relationship Management * * * Product Website Agentforce Sales (formerly Salesforce Sales Cloud) Seller [Salesforce](https://www.g2.com/sellers/salesforce) Discussions [Agentforce Sales (formerly Salesforce Sales Cloud) Community](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/discuss) Languages Supported Arabic, Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Oleg Kulda Show More ## Pricing Pricing provided by Agentforce Sales. ### Starter Edition $25.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing) ## Agentforce Sales (formerly Salesforce Sales Cloud) Integrations (198) What do users say about integrations? Verified by Agentforce Sales (formerly Salesforce Sales Cloud) [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 6sense Revenue Marketing ](https://www.g2.com/products/6sense-revenue-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 6sense Sales Intelligence ](https://www.g2.com/products/6sense-sales/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 8x8 Work ](https://www.g2.com/products/8x8-work/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Aadhaar Verification API ](https://www.g2.com/products/aadhaar-verification-api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Acrobat ](https://www.g2.com/products/adobe-acrobat/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Analytics ](https://www.g2.com/products/adobe-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Experience Manager ](https://www.g2.com/products/adobe-experience-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Marketo Engage ](https://www.g2.com/products/adobe-marketo-engage/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Target ](https://www.g2.com/products/adobe-adobe-target/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adyen Payments ](https://www.g2.com/products/adyen-payments/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AgencyZoom ](https://www.g2.com/products/vertafore-agencyzoom/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Financial Services (formerly Salesforce Financial Services Cloud) ](https://www.g2.com/products/agentforce-financial-services-formerly-salesforce-financial-services-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Marketing (formerly Salesforce Marketing Cloud) ](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Service (formerly Salesforce Service Cloud) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Alianza UCaaS ](https://www.g2.com/products/alianza-ucaas/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon AppFlow ](https://www.g2.com/products/amazon-appflow/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon Connect ](https://www.g2.com/products/amazon-connect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon Web Services AI ](https://www.g2.com/products/amazon-web-services-ai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ambition ](https://www.g2.com/products/ambition/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ameyo by Exotel Cloud Contact Center ](https://www.g2.com/products/ameyo-by-exotel-cloud-contact-center/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apollo.io ](https://www.g2.com/products/apollo-io/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Arduino IDE ](https://www.g2.com/products/arduino-ide/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Atlassian Atlas ](https://www.g2.com/products/atlassian-atlas/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Avaya Unified Communications ](https://www.g2.com/products/avaya-unified-communications/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Cloud9 ](https://www.g2.com/products/aws-cloud9/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Cloud Development Kit (AWS CDK) ](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Lambda ](https://www.g2.com/products/aws-lambda/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Axcient x360Cloud ](https://www.g2.com/products/axcient-x360cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Axcient x360Recover 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Boomi ](https://www.g2.com/products/boomi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CallHippo ](https://www.g2.com/products/callhippo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CallHippo AI Voice Agent ](https://www.g2.com/products/callhippo-ai-voice-agent/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Certinia PS Cloud ](https://www.g2.com/products/certinia-ps-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Chili Piper 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Esri ArcGIS ](https://www.g2.com/products/esri-arcgis/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Eventbrite ](https://www.g2.com/products/eventbrite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Expensify ](https://www.g2.com/products/expensify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Fin ](https://www.g2.com/products/fin/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Five9 Intelligent Cloud Contact Center Platform 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Ads ](https://www.g2.com/products/google-ads/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics for G Suite ](https://www.g2.com/products/google-analytics-for-g-suite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Cloud BigQuery ](https://www.g2.com/products/google-cloud-bigquery/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Great Question 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IBM Db2 ](https://www.g2.com/products/ibm-db2/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IDfy ](https://www.g2.com/products/idfy/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") intalk.io ](https://www.g2.com/products/intalk-io/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intelligent WorkFlow ](https://www.g2.com/products/intelligent-workflow/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit Mailchimp All-in-One Marketing Platform ](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit Mailchimp Email Marketing ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ironclad ](https://www.g2.com/products/ironclad/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira Cloud for Sheets ](https://www.g2.com/products/jira-cloud-for-sheets/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira Product Discovery ](https://www.g2.com/products/jira-product-discovery/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira Service Management ](https://www.g2.com/products/jira-service-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jotform ](https://www.g2.com/products/jotform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kiwi for Gmail ](https://www.g2.com/products/kiwi-for-gmail-kiwi-for-gmail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LARA ](https://www.g2.com/products/neura-robotics-lara/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LeadSquared Sales CRM ](https://www.g2.com/products/leadsquared-sales-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LinkedIn Job Search ](https://www.g2.com/products/linkedin-job-search/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LinkedIn Sales Navigator ](https://www.g2.com/products/linkedin-sales-navigator/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LinkSquares ](https://www.g2.com/products/linksquares/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Loopio ](https://www.g2.com/products/loopio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lusha ](https://www.g2.com/products/lusha/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Make ](https://www.g2.com/products/integromat-by-celonis-make/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Market Inside ](https://www.g2.com/products/market-inside/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Marketo-Based Systems for Growth-Driven Marketing & Sales Teams ](https://www.g2.com/products/marketo-based-systems-for-growth-driven-marketing-sales-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MCUBE Autodialer ](https://www.g2.com/products/mcube-autodialer/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power Automate ](https://www.g2.com/products/microsoft-power-automate/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft PowerPoint ](https://www.g2.com/products/microsoft-powerpoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft SharePoint ](https://www.g2.com/products/microsoft-sharepoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mindtickle ](https://www.g2.com/products/mindtickle/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mission Control ](https://www.g2.com/products/mission-control/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MuleSoft Anypoint Platform ](https://www.g2.com/products/mulesoft-anypoint-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") n8n ](https://www.g2.com/products/n8n/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Natterbox ](https://www.g2.com/products/natterbox/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetSuite ](https://www.g2.com/products/oracle-netsuite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NexGen FMS ](https://www.g2.com/products/nexgen-fms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Nintex ](https://www.g2.com/products/nintex-nintex/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Nooks ](https://www.g2.com/products/nooks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Objectivity/DB ](https://www.g2.com/products/objectivity-db/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Okta ](https://www.g2.com/products/okta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle Database ](https://www.g2.com/products/oracle-database/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle EBS Financials ](https://www.g2.com/products/oracle-ebs-financials/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle E-Business Suite ](https://www.g2.com/products/oracle-e-business-suite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle Financial Reporting Compliance Cloud ](https://www.g2.com/products/oracle-financial-reporting-compliance-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle Java Cloud Service ](https://www.g2.com/products/oracle-java-cloud-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle PeopleSoft ](https://www.g2.com/products/oracle-peoplesoft/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Outreach ](https://www.g2.com/products/outreach/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PandaDoc ](https://www.g2.com/products/pandadoc/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Pardot (by Salesforce) ](https://www.g2.com/products/pardot-by-salesforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Pendo ](https://www.g2.com/products/pendo-io-pendo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PerfectQuote ](https://www.g2.com/products/perfectquote/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Planhat ](https://www.g2.com/products/planhat/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Procore ](https://www.g2.com/products/procore/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Qualified ](https://www.g2.com/products/qualified/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Qualtrics Market Research ](https://www.g2.com/products/qualtrics-market-research/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuotaPath ](https://www.g2.com/products/quotapath/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Rattle ](https://www.g2.com/products/rattle/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Reachdesk ](https://www.g2.com/products/reachdesk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Recurly ](https://www.g2.com/products/recurly/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Responsive, formerly RFPIO ](https://www.g2.com/products/responsive-formerly-rfpio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RevolutionParts ](https://www.g2.com/products/revolutionparts-revolutionparts/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ricochet360 ](https://www.g2.com/products/speed-to-contact-llc-ricochet360/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RingCentral Contact Center ](https://www.g2.com/products/ringcentral-contact-center/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Rippling ](https://www.g2.com/products/rippling/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Rippling IT ](https://www.g2.com/products/rippling-it/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage Intacct ](https://www.g2.com/products/sage-intacct/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Data 360 (formerly Data Cloud) ](https://www.g2.com/products/salesforce-data-360-formerly-data-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Marketing Cloud Account Engagement ](https://www.g2.com/products/salesforce-marketing-cloud-account-engagement/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Marketing Cloud Intelligence (formerly Datorama) ](https://www.g2.com/products/salesforce-marketing-cloud-intelligence-formerly-datorama/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Spiff ](https://www.g2.com/products/salesforce-spiff/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SalesIntel ](https://www.g2.com/products/salesintel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesloft ](https://www.g2.com/products/salesloft/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salestrail ](https://www.g2.com/products/salestrail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Samsara ](https://www.g2.com/products/samsara/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Business One ](https://www.g2.com/products/sap-business-one/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Cloud ERP (SAP S/4HANA Cloud) ](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Concur ](https://www.g2.com/products/sap-concur/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Engagement Cloud (formerly SAP Emarsys) ](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Sales Cloud ](https://www.g2.com/products/sap-sap-sales-cloud/reviews)[ ![Product Avatar 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Senior Project Manager Mid-Market (51-1000 emp.) 4/28/2026 "Easy-to-Use Lightning Interface that works well for our Sales/BD Needs" 5/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? The reporting capabilities and object features in SF make it very handy for us. We can define the architecture for the types of records we want to save, and the flexibility of the platform is a big plus. The Lightning interface is also very easy to use. We’ve completed various internal integrations with SF, especially with our higher ed tools. When it comes to SF support, they always notify us if any upgrades need to take place, and we haven’t experienced any downtime. Pricing is on the higher end, but it does what we need it for, so overall it’s a good tool for us. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? Bulk uploads have to be done using an APEX loader, which isn’t very user-friendly for all stakeholders, and that ends up increasing the ticket count. Also, some of the reports that are generated require a lot of hand-holding because it’s not always easy to understand what filters and logic are in place. Overall, the main issue for me is that a lot of user training is involved. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? We’re able to accurately track our payments and incentives, along with measurable, trackable insights. Its reporting features have also helped us target the right marketing segment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Karansinh J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karansinh J.") KJ Karansinh J. Business Analysts Information Technology and Services Mid-Market (51-1000 emp.) 4/28/2026 "Best AI Sales Automation Tool for Modern Teams" 4.5/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? Honestly, the best thing about Agentforce is that it actually gets reps out of the weeds. The UI / UX is surprisingly clean and intuitive, so your team doesn't feel like they're fighting another clunky tool just to get their work done. Because it’s a native tool, the integrations with your existing Salesforce data are completely seamless. Performance-wise, it's snappy and pulls up account history without lagging. But the real game-changer is the AI / Intelligence. It isn't just running basic macros it actually understands the context of a deal, teeing up follow-ups that sound natural. While the cost isn't cheap, the Pricing / ROI really starts to make sense when you calculate the sheer hours of admin work it kills every week. Plus, if you actually lean on their Support / Onboarding team, getting it spun up and customized for your specific workflows is a lot less painful than you'd expect. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? They just need to do little work navigation part, and some UX side improvements, otherwise rest is good. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? Ultimately, it solves the oldest problem in sales: reps spending more time doing data entry than actually selling. It stops leads from dying on the vine just because someone forgot to set a follow-up task. It’s definitely not going to replace your sales team, but it automates the grind so they can move faster, keep the pipeline clean, and hit quota without burning out. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Shikhar M V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shikhar M V.") SV Shikhar M V. GL Accountant (R2R) Enterprise (\> 1000 emp.) 4/23/2026 "From manual spreadsheets to automated sales intelligence" 5/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? The shift toward Agent force and more autonomous triggers has been a massive time-saver. Instead of manually updating lead statuses or logging every minor email, the system handles a lot of the 'grunt work' in the background. It allows the team to focus on actual strategy rather than just data entry, which keeps our CRM hygiene much cleaner than it used to be. The sheer flexibility of the platform is its biggest strength. Whether it’s custom objects for specific contract types or tailored dashboards for our leadership team, we can mold it to fit our specific workflow. It’s not a 'one size fits all' tool; it’s a platform that actually grows with our business logic Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? It sometimes feels like you can’t make even small workflow changes without involving a Salesforce Admin or a developer. Because the system is so interconnected, a minor tweak in one area can have ripple effects elsewhere. While the customization is a strength, it’s also a burden because it makes the system feel 'heavy.' I’d love to see more intuitive, self-service ways for power users to adjust their own views without needing a full-scale deployment. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? We used to struggle with a lack of communication between our sales and finance departments, leading to frequent errors during the contracting and billing phases. With Salesforce, we now have a shared view of customer contracts and history. This has resulted in a significant reduction in billing disputes and has streamlined our end-of-quarter reconciliation process. We've seen a noticeable decrease in the time it takes to finalize year-end reports because the sales data is already clean and accessible. Review collected by and hosted on G2.com. Show More 4/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Pritkumar P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pritkumar P.") PP Pritkumar P. Associate Salesforce Consultant Mid-Market (51-1000 emp.) 8/4/2025 "Intuitive CRM with Complex Setup" 4/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? I like the low code no code functionality of Salesforce Sales Cloud where I can automate things just by dragging and dropping a few elements, and it's simple to use. It's a simple tool where I can use multiple elements to fetch records, create records, use decision elements, create variables, make a loop, and easily navigate through my whole scenario using the debug functionality in Flow Builder. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? There are lots and lots of settings in Salesforce Sales Cloud which can make it harder to set up and debug errors. Sometimes it’s only a checkbox that you might have forgotten to check. Also, the pricing of the clouds is quite expensive, making it unaffordable for small organizations. Better debugging tools are needed as current ones only provide simple debug logs without showing errors and reasons behind them. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? I use Salesforce Sales Cloud for CRM services, managing campaigns, accounts, contacts, opportunities, products, and leads. I like its low code functionality which lets me automate tasks easily with drag and drop in the flow builder. Review collected by and hosted on G2.com. Show More 4/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kristin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristin W.") KW Kristin W. Licensed Insurance Agent Small-Business (50 or fewer emp.) 4/28/2026 "User-Friendly and Continuously Improving CRM" 5/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? I like how Agentforce Sales is very user-friendly and that they are always updating it to make it even more user-friendly. It organizes how much I sell the policies and makes it easy to search and navigate by just clicking buttons. I'm pretty happy with it as I have no complaints whatsoever, and they are always improving. I also find the initial setup very easy. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? I don’t have any dislikes or concerns, and I really have no complaints. If anything does come up, it’s addressed quickly with a fix and/or an update. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? I use Agentforce Sales to track my sales and write policies, which makes it much easier to manage my insurance agency. It tracks my agents’ sales, quotes, and performance, so I can stay on top of everything in one place. It also integrates perfectly with my other platforms. It allows me to set goals- holding everyone accountable Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Aditi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditi P.") AP Aditi P. HR Coordinator Mid-Market (51-1000 emp.) 4/12/2026 "Agentforce: Autonomous Digital Workforce Integration" 5/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? AI & UI/UX: Agentforce combines intuitive conversational interfaces with the Atlas Reasoning Engine to deliver autonomous, context-aware actions rather than static bot responses. Integrations & Performance: Native Data Cloud connectivity enables real-time, high-performance execution across your entire tech stack without complex data movement. Pricing & ROI: The shift to a consumption-based model ensures clear ROI by scaling your workforce 24/7 without increasing headcount. Onboarding: Low-code tools and robust Salesforce support allow for rapid deployment, turning months of development into weeks of tangible value. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? Complexity: High barrier to entry; requires specialized expertise to configure the Atlas Reasoning Engine and Data Cloud effectively. Performance: Potential latency in agent responses when integrating with legacy systems or complex data architectures. Cost: Consumption-based pricing makes budget forecasting difficult and can lead to unexpected expenses. Intelligence: Still requires significant human oversight to prevent AI "hallucinations" and ensure brand-safe outputs. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? Agentforce transforms your daily workflow by acting as an autonomous digital teammate that executes end-to-end tasks, such as resolving cases or qualifying leads, rather than just suggesting text. It leverages Data Cloud to provide you with instant, 360-degree customer insights, eliminating manual data gathering. By handling high-volume "toil" 24/7, it frees you to focus on high-value strategic work and complex relationship building. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 4/26/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Srushtik S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Srushtik S.") SS Srushtik S. Student Small-Business (50 or fewer emp.) 4/26/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Powerful AI Sales Automation, Though It Takes Time to Learn" 3.5/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? What I like best about Agentforce Sales is its ability to automate repetitive sales tasks using AI, which saves a lot of time and improves productivity. The platform helps with things like lead qualification, follow-ups, and data entry, allowing me to focus more on actual decision-making and understanding customer needs. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? One thing I don’t like about Agentforce Sales is that it comes with a bit of a learning curve, especially for beginners. It offers a lot of features, but figuring out how everything works and setting it up correctly can take time, and it may sometimes require additional training to get comfortable with it. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? Agentforce Sales mainly solves the problem of manual, time-consuming sales processes, which has made my workflow much more efficient. Rather than spending so much time on repetitive tasks like data entry, follow-ups, and lead tracking, the platform uses automation and AI to take care of these activities in the background. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mohit N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohit N.") MN Mohit N. Product Manager Computer Software Small-Business (50 or fewer emp.) 4/7/2026 "Good for small teams to manage sales leads" 4/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? We use Agentforce Sales mainly to manage leads from our website and Instagram. Earlier we were handling everything on WhatsApp and Excel, which was messy and easy to miss follow-ups. Now we create leads in one place and assign them to team members. We mostly use simple stages like New, Follow-up and Closed. Task reminders help us not miss any leads. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? One issue is that it takes some time to understand in the beginning. Setting up things like fields and stages was a bit confusing at first. Some parts of the interface also feel a little complex for small teams, especially when trying to customize things. Pricing can also feel a bit high if you start using more features, but for basic use it’s manageable. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? Earlier we were managing leads through Instagram DMs and Excel, so many times follow-ups were missed or delayed. Now we keep all leads in one place and update their status regularly. It’s easier to see who has been contacted and who needs follow-up. This has helped us respond faster and keep things more organized, especially when there are multiple inquiries at the same time. Review collected by and hosted on G2.com. Show More 4/24/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Nathan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan S.") NS Nathan S. Business Operations Manager Security and Investigations Enterprise (\> 1000 emp.) 1/28/2025 "Flexible CRM, Lacks Strong Support" 4/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? I think Agentforce Sales is a good tool. It's been around forever and has kind of everything I need. The main thing I like about it is how flexible it is. It's very well thought through, and you can basically do anything you want in there. When we need to build some sort of automation or triggers, it's easy to lift up the hood and get things done. It has a lot of out-of-the-box features that make it usable from day one. The ability of Salesforce to adapt to whatever a business needs is a huge plus. You can integrate it with almost anything with native integrations, APIs, or whatever you need. It can really adapt to what you need as a business, regardless of the size. Additionally, it's the main prospect customer data storage area for us, which houses all our prospecting data, helps build reports, process deals, handle quotes, and even manage commissions. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? I think the main one is the support. It's not the greatest. It's such a big tool used all over the world, it is surprising sometimes how just the lack of response or just the basics. When people are reaching out to support, these people are usually admins or developers who've been doing Salesforce for a long time, even longer than the people responding. They know the tool and just get basic redundant questions. There's also the issue with enhancement requests; I had submitted one over twelve years ago that's still out there. You submit these requests, they get hundreds of upvotes, but it's not gonna be on the road map for Salesforce. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? Agentforce Sales stores and organizes all our prospecting data, helps build reports, and processes deals from creation to closure, acting as our source of truth. Review collected by and hosted on G2.com. Show More 4/23/2026 Current UserValidated ReviewerSource: Thank You page ![Katherine H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katherine H.") KH Katherine H. Junior Salesforce Developer Small-Business (50 or fewer emp.) 7/7/2026 "AI-Powered, Highly Customizable CRM That Boosts Sales Productivity" 5/5 What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)? What I like most about Agentforce Sales (formerly Salesforce Sales Cloud) is the way it pairs a mature CRM foundation with AI-powered automation, helping sales teams spend more time selling and less time on administrative work. A few standout strengths for me are the AI-driven assistance, the 360-degree customer view, and the overall flexibility of the platform. Agentforce can automate repetitive tasks, summarize customer interactions, recommend next best actions, and help sales reps prepare for meetings or follow up more quickly. Having customer data, activities, opportunities, and communications in one place also makes it much easier to understand each account and personalize engagement. I also appreciate how highly customizable it is. The platform can be tailored to different sales processes, industries, and organizational structures without forcing a one-size-fits-all approach. On top of that, its powerful automation tools—like Flow and approval processes—reduce manual work, improve consistency, and help accelerate sales operations. Reporting is another strong point. The rich reporting and dashboards, along with real-time analytics, provide clear visibility into pipeline health, forecasting, and team performance, which supports better decision-making. Finally, the ecosystem is a major advantage: integration capabilities and the extensive AppExchange marketplace make it easier to connect with other business applications and extend functionality as needs evolve. Overall, the combination of AI capabilities, automation, scalability, and a comprehensive customer data model makes Agentforce Sales a strong platform for organizations looking to improve sales productivity and customer engagement. Review collected by and hosted on G2.com. What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)? One of the main drawbacks of Agentforce Sales (formerly Salesforce Sales Cloud) is its complexity. While it's extremely powerful, getting the most value from the platform often requires experienced administrators, well-defined processes, and ongoing configuration. Other areas that could be improved include: Steep learning curve: New users may need time and training to become fully productive, especially with advanced features. Implementation effort: Customization, integrations, and data migration can be time-consuming and may require external consulting for more complex deployments. Cost: Licensing and add-on features can become expensive as organizations scale or adopt additional Salesforce products. Performance in highly customized environments: Extensive customizations can sometimes affect usability, maintenance, and system performance if not managed carefully. Reporting flexibility: Although reporting is powerful, creating complex custom reports and dashboards can be less intuitive than expected for business users. Frequent releases: Salesforce's regular updates introduce valuable features, but organizations need to continuously test and adapt customizations to ensure compatibility. Overall, while Agentforce Sales is a highly capable platform, its complexity, implementation effort, and total cost of ownership can be challenges, particularly for smaller organizations or teams with limited Salesforce expertise. Review collected by and hosted on G2.com. What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you? Agentforce Sales (formerly Salesforce Sales Cloud) helps address several common sales challenges by centralizing customer data, automating manual work, and delivering AI-powered insights across the entire sales cycle. The biggest benefits I’ve seen include eliminating data silos. Keeping customer information, activities, opportunities, and communications in one platform gives the sales team a complete, end-to-end view of each account. It also reduces administrative work, since automation and AI can take on repetitive tasks like updating records, creating follow-up actions, and summarizing interactions, which frees sales reps to spend more time with customers. It has also improved pipeline visibility. Real-time dashboards and forecasting make it easier to spot risks early, monitor performance, and make more informed decisions. On top of that, sales productivity increases with AI recommendations and guided selling that help prioritize opportunities and suggest the next best actions to keep deals moving forward. Collaboration is stronger as well, because sales, marketing, and customer success teams can work from the same data, which improves handoffs and the overall customer experience. Finally, it supports scalable growth: the platform’s flexibility allows sales processes to evolve as the business grows, without needing a complete system replacement. Overall, Agentforce Sales has improved efficiency, increased visibility into the pipeline, and enabled more consistent, data-driven decision-making—ultimately helping sales teams close deals faster and deliver a better customer experience. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Agentforce Sales (formerly Salesforce Sales Cloud)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/discussions/new) ![Andréa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andréa A.") AA Andréa Aline • Last activity 4 months ago How do you manage high volume of duplicated data? 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-manage-high-volume-of-duplicated-data) ![Stephanie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie S.") SS Stephanie Sikorski • Last activity over 3 years ago How are other organizations utilizing SFDC for application of price uplift annually in their Renewal Contracts, both for 12 month and multi-year arrangements? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-are-other-organizations-utilizing-sfdc-for-application-of-price-uplift-annually-in-their-renewal-contracts-both-for-12-month-and-multi-year-arrangements) [ View all Discussions ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/discuss) ## Pricing Options Pricing provided by Agentforce Sales. ### Starter Edition $25.00 1 User Per Month ### Professional Edition $100.00 1 User Per Month ### Enterprise Edition $165.00 1 User Per Month ### Unlimited Edition $330.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing) ## G2 Deals ### Exclusive savings on Agentforce Sales (formerly Salesforce Sales Cloud) through G2 Deals Whether you’re ready to purchase today or prefer to try Essentials out for 14 days for free, you will receive 25% discount when you purchase via G2. Prior to 25% discount, plans start at $25/per user per month. How to claim this offer Enter SAVE25 upon checkout. Discount applies only to annual subscriptions. Claim Offer Agentforce Sales (formerly Salesforce Sales Cloud) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Product Avatar Image") Microsoft Dynamics 365 Sales 3.8/5(1,623) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-dynamics-365-sales) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9d3ff178178a1f790a9d6114e104471/zoho-crm.png "Product Avatar Image") Zoho 4.1/5(2,948) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) ##### ##### Agentforce Sales (formerly Salesforce Sales Cloud) Features Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. Task / Activity Management Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Case Management Knowledge Base Reporting & Analytics Reporting Dashboards Forecasting [ View More Features ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/features) ## Top-Rated Alternatives [ ![Clari](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clari") Clari 4.6/5(5,610) ](https://www.g2.com/products/clari/reviews) [ ![Salesloft](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salesloft") Salesloft 4.5/5(4,287) ](https://www.g2.com/products/salesloft/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ View All Alternatives ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/competitors/alternatives) ## Consulting Services for Agentforce Sales (formerly Salesforce Sales Cloud) [ ![Vicasso](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vicasso") Vicasso 3.4/5(5) ](https://www.g2.com/products/vicasso/reviews) [ ![Bluewolf](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bluewolf") Bluewolf 3.8/5(26) ](https://www.g2.com/products/bluewolf/reviews) [ ![Deloitte Implementation Services](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deloitte Implementation Services") Deloitte Implementation Services ](https://www.g2.com/products/deloitte-implementation-services/reviews) [See all Agentforce Sales (formerly Salesforce Sales Cloud) Providers](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/implementation) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[Business Scheduling](https://www.g2.com/categories/business-scheduling) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[Business Scheduling](https://www.g2.com/categories/business-scheduling)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[CRM](https://www.g2.com/categories/crm)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Email Tracking](https://www.g2.com/categories/email-tracking)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[Sales Coaching](https://www.g2.com/categories/sales-coaching)[Sales Enablement](https://www.g2.com/categories/sales-enablement)[Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i)[Lead Scoring](https://www.g2.com/categories/lead-scoring)[Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)[Location Intelligence](https://www.g2.com/categories/location-intelligence)[Sales Planning](https://www.g2.com/categories/sales-planning)[Field Sales](https://www.g2.com/categories/field-sales) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which identity resolution platform has the best match rates for an adtech or programmatic team that needs accurate audience identity across campaigns?](https://www.g2.com/discussions/which-identity-resolution-platform-has-the-best-match-rates-for-an-adtech-or-programmatic-team-that-needs-accurate-audience-identity-across-campaigns)[What practice management system offers the best analytics features?](https://www.g2.com/discussions/what-practice-management-system-offers-the-best-analytics-features)[What investor relations website platforms work best for public company communications teams?](https://www.g2.com/discussions/what-investor-relations-website-platforms-work-best-for-public-company-communications-teams) [Best software for revenue management in software companies](https://www.g2.com/discussions/best-software-for-revenue-management-in-software-companies)[Which field service platforms are actually reducing manual work and helping teams get more done without adding headcount?](https://www.g2.com/discussions/which-field-service-platforms-are-actually-reducing-manual-work-and-helping-teams-get-more-done-without-adding-headcount)[Pros and Cons Details](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)