Naveen K.
NK
Naveen K.
Customer support
Small-Business (50 or fewer emp.)
"Seamless Revenue Lifecycle Management with Salesforce Revenue Cloud"
5/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

The best aspect of Salesforce Revenue Cloud is its ability to unite the entire revenue lifecycle—from quote to cash—on a single, integrated platform. By combining Configure, Price, Quote (CPQ), Billing, and Partner Relationship Management, it eliminates data silos between sales and finance and introduces powerful automation and AI capabilities. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

Dislikes about Salesforce Revenue Cloud often include its complexity, steep learning curve, and difficult customization, which can lead to a challenging setup process. Some users also report that newer features are sometimes buggy, and the product lacks certain functionalities compared to older CPQ tools, especially regarding specific configurations like pricing rules and object capabilities. Additionally, there can be issues with the user interface, potential confusion with multiple options, and the need for ongoing training to ensure proper adoption. Review collected by and hosted on G2.com.

Corbin H.
CH
Corbin H.
Partner
"Great Customer Service, But Needs UI Improvement"
3.5/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

I like the standardized quoting system in Salesforce Revenue Cloud because it makes it easier for my clients to understand. I don't encounter many specific problems with Salesforce as a whole, and I especially appreciate their great customer service which makes the setup process pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

It takes a lot of clicks to get through to what I want. Maybe the UI could be better. It's just got a higher learning curve. It takes a little bit to learn. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"End-to-End Revenue Management with Seamless Salesforce Integration"
4.5/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

It provides end-to-end revenue management on a single platform. It seamlessly integrates CPQ, billing, and revenue recognition, which helps reduce manual effort. The automation improves pricing accuracy and speeds up deal closures. Its scalability supports complex business models as well as growing enterprises. Strong analytics and Salesforce integration also provide clear revenue visibility. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

Salesforce Revenue Cloud can be complex to implement and configure, particularly when dealing with advanced pricing models. In many cases, it requires significant customization to meet specific needs, which can drive up costs and increase dependency on skilled resources. Review collected by and hosted on G2.com.

Piyush G.
PG
Piyush G.
SEO Specialist
Mid-Market (51-1000 emp.)
"Streamlines Quote to Cash with Tight Integration"
4/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

I use Salesforce Revenue Cloud to manage pricing, quotation, and billing all in one place. It removes friction from the quote-to-cash flow by reducing manual work and errors. What stands out the most to me is the tight integration with Salesforce, which keeps everything connected from sales to billing. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

The setup and customization can feel heavy, especially at the start, and often need expert support. Review collected by and hosted on G2.com.

Deep S.
DS
Deep S.
Program Manager II
Small-Business (50 or fewer emp.)
"Good for Complex Pricing and Bundles, Streamlines Sales Processes"
4/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

It is good when it comes to structuring complex products and pricing. In my company we offer bundles, add-ons, tiered pricing, recurring revenue models, or usage-based billing and Revenue Cloud really does the work. The guided selling flow is also helpful for sales teams and it reduces errors and makes sure we sell the right product. Rev Ops becomes very clean for me. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

Due to complex structure, for straightforward processes it becomes very difficult and cumbersome process. UI is okay, while ERP and billing system needs a very strong and careful planning to execute the work Review collected by and hosted on G2.com.

Christina S.
CS
Christina S.
Designer
Small-Business (50 or fewer emp.)
"Powerful Tool with a Steep Learning Curve"
4.5/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

I find Salesforce Revenue Cloud easy to input data and share it. I like the personalization and the wide range of things I can achieve using Salesforce. It's been a really good platform for years. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

It could be easier to use or provide training or webcasts for first-time users. There’s a bit of a learning curve, and the initial setup was rough as we had to hire someone with prior experience to help. Review collected by and hosted on G2.com.

AG
Avinaah G.
Enterprise (> 1000 emp.)
"Feature-Rich but Setup Can Be Challenging"
4/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

I value the Salesforce Revenue Cloud for its wide usage in the industry, which gives me confidence in its capabilities. I appreciate its strong integration with multiple subsystems and other services, which enhances my workflow. The accuracy and compliance features, coupled with revenue visibility, are incredibly beneficial. Additionally, the customer experience is commendable, and its power as a calculation engine helps in faster sales. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

I find the user interface to be very cumbersome; it's not lightweight, nor is it user-friendly. The UI feels outdated, and the abstractions are all over the place, making the initial setup quite difficult. Integrating and combining different processes posed quite a challenge due to the unintuitive UI. Review collected by and hosted on G2.com.

Sarim .
S
Sarim .
Admission Support Officer
"Maximized Leads and Unmatched Support"
5/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

I like Salesforce Revenue Cloud because it helps me create a good number of leads and convert them for closure. I appreciate how it allows me to check my next follow-ups clearly, so I don't miss any of them for closure. It's very easy for me to use as I've been using it for more than five years. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

I like everything Review collected by and hosted on G2.com.

Jaqueline B.
JB
Jaqueline B.
Mid-Market (51-1000 emp.)
"Powerful Quote-to-Cash Integration, but Complex to Configure"
4.5/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

What I like best about Salesforce Revenue Cloud is how it connects the entire quote-to-cash process. Having pricing, quoting, and billing unified with CRM data gives better control and visibility across the sales cycle. It reduces friction between commercial and operations, and enables more automation and consistency in how revenue is generated and tracked. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

can be quite complex to configure and maintain even small changes in pricing rules or approval flows often require deep platform knowledge. That limits agility for fast-moving teams and can slow experimentation. It’s powerful, but the learning curve and dependency on specialized admins or developers are definite pain points Review collected by and hosted on G2.com.

Kaylen S.
KS
Kaylen S.
Sales Representative
Mid-Market (51-1000 emp.)
"Streamlined Sales Process and Efficient Deal Management with Salesforce Revenue Cloud"
4.5/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

What I like best about Salesforce Revenue Cloud is how it simplifies the entire sales process—from quote to cash. It connects CPQ, billing, and revenue recognition in one system, which reduces manual work and helps deals move through the pipeline more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

The biggest challenge with Salesforce Revenue Cloud is its complexity. Because it’s such a powerful, customizable platform, it can take time to fully understand and configure it to fit specific business processes. Once it’s set up correctly, though, it’s incredibly effective. Review collected by and hosted on G2.com.