Kapil S.
KS
Kapil S.
Project manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Streamlined Complex Pricing and Revenue Workflows in Salesforce"
4/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

What i like about it is that how it handles complex pricing, quoting and revenue workflows within the Salesforce ecosystem. Once we configure this, it brings good structure and also consistency to the revenue process, also reduces some manual efforts. This integrates with salesforce object and reporting also makes it easier to track revenue and deals. The User interface is same as salesforce, which makes it very easy to use. Performance is always stable during complex pricing as well. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

The thing i dislike is the initial setup and onboarding process that is complex. Achieving ROI can become very hard and take time to see that and the AI features only provide better value after data and processes are well established. Review collected by and hosted on G2.com.

Ankit C.
AC
Ankit C.
Associate Consultant ( SwitchRetained)
Enterprise (> 1000 emp.)
"Efficient and Reliable Tool for Complex Pricing and Billing"
5/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

What I like best about Salesforce Revenue Cloud is how it simplifies the entire quote-to-cash process in one place. It helps automate pricing, approvals, and billing, which saves a lot of time and reduces errors. I also like how well it integrates with the rest of Salesforce, making it easier to manage customer data and sales workflows without switching between multiple tools. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

What I dislike about Salesforce Revenue Cloud is that it can be quite complex and not very beginner-friendly. The initial setup and customization often require technical expertise, which can take time and resources. Also, it can be expensive, especially for smaller teams, and sometimes the interface feels a bit overwhelming due to the number of features available. Review collected by and hosted on G2.com.

Derrick L. D.
DD
Derrick L. D.
Lead Senior Software Engineer
Consulting
Enterprise (> 1000 emp.)
"Unify finance with ease"
4.5/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

I love that i am using a single platform to serve the finance department and the sales department. Data can be easily shared between the two. I love the AI agents that are able to generate quotes quickly. I love that I have the ability to leverage data between the sales and service cloud. The learning curve is also not tooo steep. The pricing is very competitive. The performance is stellar with very little lag. The customer support and selef service portal are excellent. The user interface is very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

If I add on advance features, costs can escalate fast. Review collected by and hosted on G2.com.

Kevin P.
KP
Kevin P.
Director - PMO, Salesforce and Performance Consulting BUs
Enterprise (> 1000 emp.)
"A Truly Powerful Platform That Delivers"
5/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

Salesforce Revenue Cloud is the industry leader in AI-driven revenue management - everything from Parts & Quote Management, all the way to Billing & Invoicing. It is by far the most powerful tool on the market that does this. Combine that with Agentforce and you get a top-notch solution and there's nothing it can't handle. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

There really isn't anything not to like. It's a really powerful platform. Review collected by and hosted on G2.com.

Connor H.
CH
Connor H.
SDR
Mid-Market (51-1000 emp.)
"Seamless Quote-to-Cash and Powerful Revenue Management"
5/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

What I like most about Salesforce Revenue Cloud is how it unifies CPQ, Billing, subscriptions, and revenue recognition into one seamless process, giving teams full visibility from quote to cash. The CPQ tools make handling complex pricing and bundling much easier and reduce errors, while automated billing ensures what’s quoted is what gets billed. I also value its strong support for subscription and usage models, built-in compliance with ASC 606/IFRS 15, and the fact that it’s fully native to Salesforce, which makes reporting simpler and improves the overall experience for both customers and revenue operations. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

What I find challenging about Salesforce Revenue Cloud is that it can be quite complex and often requires significant configuration or specialist support to get the most out of it. It can also be expensive when you layer CPQ, Billing, and Revenue Recognition together. The UI isn’t always intuitive for non-technical users, and customizing it can create technical debt if you’re not careful. Even within Salesforce, integrations and managing large product catalogs or complex rules can sometimes be time-consuming and impact performance. Review collected by and hosted on G2.com.

Jhonadane U.
JU
Jhonadane U.
Training and Development Content Moderator
Financial Services
Mid-Market (51-1000 emp.)
"Comprehensive Salesforce Revenue Cloud Review After 4 Years of Use"
4/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

I use Salesforce Revenue Cloud in my daily work, and I can confidently say that it streamlines complex processes and makes them feel straightforward. Tasks like creating quotes, managing renewals, and tracking revenue pipelines are handled quickly and reliably. The automation features significantly reduce repetitive work, allowing me to focus more on supporting my clients. In my credit-focused position, I find its high level of customization particularly valuable. I’m able to incorporate client payment behavior, account history, and other credit-relevant details into dashboards or custom fields. Although it isn’t a credit score tool, its adaptable data structure enables me to easily align revenue activities with my credit management workflows. I believe that this is a must have tool for someone in my line of work. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

The customization options are impressive, but setting everything up to fit our credit-related workflows was time-consuming and involved a lot of trial and error. Certain features seem to demand the attention of a dedicated administrator to truly make the most of them. Additionally, while the reporting tools are robust, they can be overwhelming at first. Building credit-related tracking views often means spending significant effort on field mapping and creating complex formulas. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Finally, a "Product-to-Cash" engine that doesn’t require a PhD to maintain"
3.5/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

The move toward Agentforce for Revenue has been a game-changer for us. In our old setup, quoting complex bundles was a nightmare of "if-then" rules that broke every time we launched a new product. Now, the constraint-based configurator acts like a GPS for my sales team—they can’t build an invalid quote even if they try. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

Steep Learning Curve: Even seasoned Salesforce admins often find the "product-to-cash" architecture overwhelming, requiring specialized training or expensive outside consultants.

Technical Fragility: Small adjustments to pricing logic or product rules can have "unintended impacts" across the entire billing chain, demanding rigorous testing for every change. Review collected by and hosted on G2.com.

Davide D.
DD
Davide D.
Sales Specialist
Small-Business (50 or fewer emp.)
"Powerful Revenue Automation, but Setup and Customization Can Be Complex"
2.5/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

“What I like best about Salesforce Revenue Cloud is how it centralizes and automates the entire revenue lifecycle—from quoting to contracting to billing—while providing real-time visibility into revenue performance. The integration between CPQ, Billing, and analytics makes it much easier to manage complex pricing models, accelerate deal cycles, and reduce errors. I also appreciate how it supports both subscription and usage-based revenue models, giving businesses flexibility and scalability as they grow.” Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

One aspect that can be challenging with Salesforce Revenue Cloud is that, due to its breadth and flexibility, the initial setup and configuration can be complex, especially for companies with very unique pricing or billing models. Customization and integration with existing systems can require careful planning and technical resources. However, once configured properly, these challenges are outweighed by the efficiencies and insights the platform provides. Review collected by and hosted on G2.com.

PA
Paul A.
Agency Owner
Small-Business (50 or fewer emp.)
"Insight into Salesforce"
4.5/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

Reminds me what’s important right now: clients who have missed a payment on a renewing policy, and clients I still have a chance to win back. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

Seems cluttered at times. So much information! Review collected by and hosted on G2.com.

Emre A.
EA
Emre A.
Development Manager
Small-Business (50 or fewer emp.)
"Salesforce Revenue Cloud Streamlines Quoting, Pricing, and Billing in One Place"
4/5
What do you like best about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

One thing I really like about Salesforce Revenue Cloud is that it brings quoting, pricing, and billing together in one place. That makes it much smoother to manage the entire revenue process and easier to keep everything organized and track progress from start to finish. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Revenue Management (formerly Salesforce Revenue Cloud)?

One challenge with Salesforce Revenue Cloud is that it can feel a bit complex to configure at first, especially when dealing with more advanced pricing or billing setups. Review collected by and hosted on G2.com.