--- title: Salesforce Headless 360 Platform (formerly Salesforce Platform) Reviews meta_title: 'Salesforce Headless 360 Platform (formerly Salesforce Platform) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3988 reviews by the users' company size, role or industry to find out how Salesforce Headless 360 Platform (formerly Salesforce Platform) works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 3988 scale: '5' date_modified: '2026-07-29' parent_category: name: Development url: https://www.g2.com/categories/development --- # Salesforce Headless 360 Platform (formerly Salesforce Platform) Reviews **Vendor:** Salesforce **Category:** [Cloud Platform as a Service (PaaS) Software](https://www.g2.com/categories/cloud-platform-as-a-service-paas) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,988 ## About Salesforce Headless 360 Platform (formerly Salesforce Platform) Salesforce's Agentforce 360 Platform helps IT and security teams innovate fast, deploy securely, and protect their data. With our development and security tools built into the entire agent and app lifecycle on Salesforce, organizations can dive into AI innovation without compromising on security and compliance. And by building on Salesforce, development teams get a head start on AI projects by using the apps, workflows, data streams, and agents they've already built. Developers can develop agents and apps quickly, securely, and reliably, and IT can customize and extend Salesforce across the enterprise. And every customer can protect their data with security and compliance. ## Salesforce Headless 360 Platform (formerly Salesforce Platform) Pros & Cons **What users like:** - Users appreciate the **ease of use** with Salesforce Headless 360, facilitated by its practical training and supportive community. (1637 reviews) - Users value the **flexibility and automation capabilities** of Salesforce Headless 360 Platform for seamless data management. (799 reviews) - Users appreciate the **easy customization** of Salesforce Headless 360 Platform, tailored perfectly for diverse institutional needs. (654 reviews) - Users appreciate the **high customizability** of Salesforce Headless 360 Platform, easily adapting it to diverse educational needs. (651 reviews) - Users appreciate the **extensive customization options** , enhancing their campaign-building experience and meeting diverse business needs. (630 reviews) - Integrations (571 reviews) - Flexibility (545 reviews) - Customer Management (538 reviews) - Users appreciate the **extensive features** of Salesforce Platform, effectively tailoring reports and data to their business needs. (529 reviews) - Easy Integrations (494 reviews) **What users dislike:** - Users often face a **steep learning curve** with Salesforce Headless 360 Platform, which can feel overwhelming for new users. (574 reviews) - Users find the **complexity** of Salesforce Headless 360 Platform to be a significant barrier, particularly for smaller businesses. (525 reviews) - Users highlight the **high cost of ownership** and complexity, making it challenging to manage and learn. (469 reviews) - Users find the **difficult learning** curve of Salesforce Headless 360 Platform challenging, needing significant time and effort to master. (413 reviews) - Users feel Salesforce Headless 360 Platform lacks **certain features and can be overwhelming** due to its complexity. (412 reviews) - Learning Difficulty (389 reviews) - Limitations (370 reviews) - Pricing Issues (354 reviews) - Limited Customization (336 reviews) - Limited Features (318 reviews) ## Salesforce Headless 360 Platform (formerly Salesforce Platform) Reviews ### 1. Flexible and Powerful, but Challenging for Beginners **Rating:** 5.0/5.0 stars **Reviewed by:** Surya Teja G. | Technology Operations Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I like how Salesforce Platform enables easy customization and app development without deep coding skills. Its flexibility, scalability, and integration capabilities make it ideal for building tailored solutions that streamline business processes and improve productivity. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** The Salesforce Platform can be complex for beginners, with a steep learning curve for customization and setup. Some advanced features may require technical expertise or additional costs for full functionality. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Salesforce Platform solves challenges like disconnected systems, manual processes, and limited app customization. It allows me to build and automate workflows, integrate data across departments, and create tailored applications—all in one place. This boosts efficiency, enhances collaboration, and helps deliver faster, data-driven business solutions. ### 2. Very Customizable. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** How customizeable it is. I can see everything that I need to **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Cross-reporting functionality. Example: running an opportunity report has to be separate than running a contact report. Overall reporting in SFDC isn't as user friendly. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Giving me information I need to look at all of my accounts ### 3. Effortless Reporting and Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Allison R. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Easy to understand, customizable reports **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** There is not anything I dislike about the platform **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Salesforce allows me to be organized and understand where I'm at in my sales opportunities ### 4. Great case management software **Rating:** 4.5/5.0 stars **Reviewed by:** Krijn F. | Senior Technical Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I like the fact we have company data easily accessible through custom integrations. Case management (Opening, closing, changing status) based on external events that we can do from the API is great. I use salesforce daily as my tool for managing our cases and customer accounts/opportunieties. It's easy for teams to collaborate within a single platform. Would recommend! **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** It can be hard for newcomers to learn to effectively navigate. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** - Easy communication with clients - Overview of customer projects - Field service case management ### 5. Streamlined Sales and Service with Stellar UI **Rating:** 5.0/5.0 stars **Reviewed by:** Venugopal G. **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I really appreciate Salesforce's user interface, which is highly appreciated by users for its ease of use. The navigation and search functionalities are particularly useful, allowing everything to be managed in one place. Additionally, we benefit from the platform's capabilities in efficiently handling customer service cases and field engineer deployments. Its integration with other ERP systems further enhances our workflow efficiency. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** {"I find the Copilot integration to be a bottleneck, as it's not 100% reliable and necessary for production changes."} **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** I appreciate the user-friendly interface of Salesforce, which helps us resolve customer service and field engineer cases efficiently. The integration capabilities with other ERP systems streamline our operations. ### 6. Salesforce Platform: Unified Data, but Needs Better Implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Rutendo M. | Academic Editor and Proofreader, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** The Salesforce Platform provides a unified view of our organization and its members, making it accessible to various teams across the company, while only giving each user the level.of access required for their role. I appreciate that we are able to use it as our single source of truth. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** My issue is not with the platform itself, but with our implementation of it. I think we can do much more to optimize the platform for our users. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** This tool enables us to consolidate the majority of our data in a single location, making us more efficient since we no longer have to search for information across multiple platforms. ### 7. A Comprehensive Review of Salesforce CRM Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Nouman Z. | investment advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Salesforce makes it easy to manage leads, track client interactions, and automate follow-ups—all in one place. I especially like how customizable it is for real estate needs, from tracking property listings to scheduling viewings. It keeps everything organized and helps close deals faster. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I don't dislike anything on salesforce platform **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Salesforce helps solve the biggest challenges in real estate—lead management, follow-ups, and tracking client interactions. Before, it was easy to lose track of leads or miss follow-up opportunities. Now, everything is automated and centralized. I can manage multiple clients, schedule property viewings, and monitor deal progress in real time. It saves time, keeps me organized, and helps me close more deals efficiently. ### 8. Best Sales Console with Strong Reporting and Deal Follow-Up **Rating:** 4.5/5.0 stars **Reviewed by:** Miguel g. | account executive, Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** best sales console, reports and follow up deals **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** no able to download reports, filter customers and download **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** better reports and integrations with more add ons ### 9. Powerfull platform with lots of features **Rating:** 4.5/5.0 stars **Reviewed by:** João S. | IT, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** The best for me is the way you can customize almost everything. It support both low code and more advanced development, so different people in the team can use it depending on their skills. Also the data management and reporting is very complete. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Sometimes it feels heavy and slow when you work with bigger projects. Also you need some training before really use all the potential, it’s not so simple in the begining. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** It helps us centralize customer information and build apps faster without too much coding. Before we had many disconnected tools, now everything is more in one place, and teams can collaborate better. It also saves time by automating some repetitive tasks, so we can focus on more important work. ### 10. Seamless Setup with Stellar Support, A Time-Saver for Our Team **Rating:** 5.0/5.0 stars **Reviewed by:** Christy G. | Analysis, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I appreciate the supportive customer service team, who were available to assist with integration and profile challenges. Salesforce Platform has significantly enhanced my team's workflow, particularly in opportunity tracking and forecasting, and the reporting capabilities enable me to effectively showcase opportunity progression. The platform saves time and provides a pleasant experience for my team. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I experienced initial setup difficulties with Salesforce Platform, particularly in areas like integration and profile setup. However, the support from the CSM team was helpful and available when I had questions. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** I find Salesforce Platform enhances team experience, saving time, especially in opportunity tracking and forecasting, and its reporting showcases opportunity progression efficiently. ### 11. User-Friendly Workflow Management with Seamless CRM Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Its User friendly UI UX that makes workflow management easier. Seamless integration with CRM apps. Realtime dashboard and reportings. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Pricing is bit expensive. Customization and the setup can be bit complex. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** It reduces manual operational effort. It simplifies application integration. It improves customer support experience. ### 12. Easy Account & Deal Management with a Clear Overview **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I like how easy it is to manage everything and keep a clear overview of all my accounts and deals. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Sometimes the UI feels a bit outdated and isn’t very intuitive to use. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** I’m streamlining my accounts and deals alongside my contacts to maximise sales. ### 13. One Flexible Platform Covering Most Business Needs—with a Built-In Knowledge Base **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** It is possible to use one platform to cover the biggest part of business needs. It is flexible for customization and have got knowledge base **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Limitations when building custom solutions and small bugs **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Salesforce Platform enables us to build scalable, secure solutions that unify data and automate processes—allowing faster delivery, less technical debt, and systems that adapt as the business grows ### 14. Centralized Data, Streamlined Efficiency with Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis S. | M, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I appreciate Salesforce Platform's ability to centralize all organizational data into one platform, acting as a single source of truth. This reduces reliance on multiple applications and addresses redundancy, streamlining processes and saving time, particularly for our account management team. Additionally, I find lead scoring, opportunity tracking, and seamless integration with other apps extremely useful, enhancing our operational efficiency. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I found it a little difficult to get started because we did not have the right knowledge initially. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** I find the product consolidates our organizational data into one platform, providing a single source of truth, eliminating redundancy, and streamlining processes, which saves time for my account management team. ### 15. Vast Integrations Make Salesforce Agents Ubiquitous Across Customer Interfaces **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** The vast array of integrations allows Salesforce agents to be ubiquitous across all customer-facing user interfaces. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** The performance of the AI is a bit slow, and it's difficult to teach others how to use the platform. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Agentforce 360 Platform allows my firm to use as many surfaces as possible to reach our consumers. ### 16. Intuitive Platform That Grows, but Add-Ons Cost Extra **Rating:** 5.0/5.0 stars **Reviewed by:** Aswini G. | Senior Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** business solutions without heavy coding. It empowers users with low-code tools like Flow, App Builder, and Lightning Components to create scalable applications tailored to unique processes. I also appreciate its strong security, seamless integrations, and reliability, which make it a powerful foundation for enterprise innovation. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** complex customizations can quickly lead to technical debt if not properly governed. The learning curve for advanced features like Apex or integration setup can be steep for non-developers. Additionally, system performance and deployment times may slow down when managing large-scale orgs with heavy automation and multiple environments. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** This product improves the business model and increases the efficiency of data storage. ### 17. Great Built-In Features, But Platform Limitations Hold Back Innovation **Rating:** 4.5/5.0 stars **Reviewed by:** Jashuva P. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** The fact that so many features are available out of the box is impressive. In most cases, this significantly reduces development time, as there is no need to build everything from scratch. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** There are far too many platform limitations and governor limits. It's time that some of the key restrictions, especially those affecting AI solutions and integrations, are addressed and made more widely available. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** It reduces the incubation period, as the data model is already set up and certain applications are readily available. AI features are included, and there are also low-code tools that help us customize Salesforce according to our needs and specifications. ### 18. Powerful CRM That Helps Us Scale Legal Tech With Precision **Rating:** 4.0/5.0 stars **Reviewed by:** Ahsan Y. | Customer Account Manager, Legal Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Salesforce does a great job of offering a ton of functionality without making the experience overwhelming. At Clio, we use it across several teams, and what stands out is how easy it is to get comfortable with the basics while still having the option to dive into more advanced features when needed. The layout is clean, the search works well, and the interface is generally intuitive. Reporting, task tracking, and automation have all been surprisingly easy to pick up and customize. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Once you start customizing heavily or connecting it with other tools, things can get a bit messy. Some of the admin menus are buried, and it can be frustrating to make small changes without running into permission issues or confusing layouts. It’s also easy to end up paying more than expected if you need features that aren’t included in the base package. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Salesforce helps us stay organized across departments. From lead management to customer renewals, it gives us one system of record. That means less bouncing between tools, fewer handoff issues, and better visibility into what’s happening with our customers. It’s also made onboarding much smoother since new hires can learn the system quickly and start contributing faster. ### 19. Flexible and Easy to Use, but Logging Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Vidhya J. **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I appreciate Salesforce Platform for being flexible and configurable, which makes it easy to deploy. The actionable items and sales flows are straightforward to configure and use, enhancing efficiency. Integration with other systems, such as those built in Java and Microsoft Dynamics, is seamless. The agent tech AI feature is impressive and a significant asset of the platform. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I find the logging feature in Salesforce Platform inconvenient. Reading through the generated logs to debug and identify the root cause of issues is very difficult. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** I find the product flexible, configurable, and easy to deploy, simplifying development and making integration with other systems seamless. ### 20. Streamlined Integration with User-Friendly Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** David A. | Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I like the Salesforce Platform for its ease of use and the fact that it's web-based. Clients can easily review the reports. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I'm not sure how to actually layer the metadata or hierarchy. It feels like there's a complex of duplications. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** I use Salesforce Platform for integration with other applications and organizing metadata for proper reporting. ### 21. strong CRM but extensive feature list make it tough too **Rating:** 4.0/5.0 stars **Reviewed by:** Pankaj Singh S. | Manager Marketing Operations, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Strong and stable CRM. Workflow and reporting it good. Strong native integration with top automation tools **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Doing very bad with leads/contacts sync, failed to sync 5 or more than 5 contacts at once with Marketo. Multiple sync errors when you try to sync large amount of data in small-small batches. Custom reporting can be challenging for novice users. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Problem solving: Handing all our CRM needs and sales and deal funnels. Benefits: can see sales, deal funnels and reporting needs. ### 22. Salesforce Platform Pivotal for Partner Contract Management and HOT Fulfillment **Rating:** 5.0/5.0 stars **Reviewed by:** Shauna R. | Marketing Campaign Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Extremely user-friendly once familiar, and manages all of our quantities and fulfillment numbers. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Can be overwhelming when maintaining hundreds of contracts, however ensures they're all recorded and can be updated. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Managing partner contract fulfillment. ### 23. Effortless Multi-Platform Integration for Field Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** It connects multiple essential platforms to efficiently batch tasks together and complete important communication and account updates while being in the field. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** My only complaint so far is that it seems to struggle to accept hyperlinks. I've tried updating my email signature for consistent email formatting and it refuses to use my hyperlink signature for booking demos and connecting my live calendar with the client. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** It covers all my needs in a CRM, territory management with sales data, and communication with my accounts and prospects. ### 24. Powerful Automation with Secure CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Gurleen S. | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I appreciate the Salesforce Platform's capabilities for customer management, as it has significantly helped in creating a workforce. The platform's flows are particularly beneficial since they enable us to handle automation challenges effectively. The security features provided by Salesforce are also a major benefit to us. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I find the setup process requires significant planning and time due to our complex requirements. Additionally, I would like to see improved capabilities for tracking the user object, as it has been a challenge compared to other platforms. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** I use the product for customer management, enhancing workforce creation and automation. Its security features significantly benefit us. ### 25. Account manager **Rating:** 4.0/5.0 stars **Reviewed by:** Max J. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Very easy to use once set up correctly as a CRM **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I think it does look quite “old” in comparison to its competitors **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Maintaining records of data for sales ### 26. Low-Code Tools Accelerate Delivery for Agile Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Satya B. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Low-code tools = faster delivery Ideal for Agile teams **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Apex, LWC, security model can be complex **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Custom CRM applications Workflow & approval systems ### 27. Reliable but Expensive with Complex Setup **Rating:** 2.0/5.0 stars **Reviewed by:** Alberto N. **Reviewed Date:** January 13, 2026 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I like that the Salesforce Platform is reliable and innovative. I appreciate the possibility of always having new features on it. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I find Salesforce Platform slow and expensive. Additionally, the initial setup was very complex and costly. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** I manage the front end of my e-commerce website with Salesforce Platform. It is reliable and offers continuous innovation with new features. ### 28. Packs A Lot Of Punch **Rating:** 3.5/5.0 stars **Reviewed by:** Michelle W. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** You can tailor it to fit your business and business needs. Once learning the basics of setting up the Fields and Relationships how you want, it gets easier and easier to navigate. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I don't like the special coding phrases needed to create various queries. I wish you could point and click to set it how you want. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** It has made it easier to track leads versus opportunities and also to keep an accurate record on all customer accounts. ### 29. Powerful Platform With Endless Possibility **Rating:** 5.0/5.0 stars **Reviewed by:** Khushi G. | Salesforce Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** The best part is how everything in one place. It makes tracking leads, managing customer information, and automating tasks super easy without jumping between tools. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** It can feel overwhelming at first, especially if you are new to it. Some features also feel hidden or take too many clicks to access **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** It helps us centralized customer data, automate workflows and build a custom apps without heavy coding. It saves time, reduce manual errors, and keeps teams aligned ### 30. Fast to Market and Easy to Use – A Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy L. | Sr Director solutions engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Speed to market and ease of use. Great product UI. Reporting provides users with data quick and easy. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** The cost of licenses can be an issue, especially since older systems allowed for shared logins or offered site licenses. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Salesforce allows for quick development. The speed to market and ease of use. SF allows Fonteve to provide apps for our customers to standardize business processes. ### 31. A platform that empowers businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Bailey H. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I like Salesforce because it’s powerful, flexible, and enables automation, collaboration, and real-time insights to drive business efficiency and customer success. It allows for a quick uptime with very little developer skills. It has extensive documentation on its features and usages. They have awesome parter packages that solve solutions, which allows you to not have to constantly worry about your developer workforce **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** The pricing is a bit heavy, and the platform developer are a bit limiting. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Salesforce solves challenges around rapid app development, ease of use, built-in UI, secure data storage, ISO compliance, and simplified maintenance on a reliable cloud platform. ### 32. Exceptionally User-Friendly and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle S. | Curriculum Job Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** it's very user-friendly and easy to use and great for tracking data **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** no chat feature or anything to communicate in real time **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** it's a solution for storing important documents and import information in a central location ### 33. Powerful CRM platform with deep customization and automation capabilities. **Rating:** 5.0/5.0 stars **Reviewed by:** Nabi R. | Logistics and Hardware Manager, Restaurants, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Salesforce offers unmatched customization through its AppExchange, workflows, and automation tools. It's incredibly flexible and integrates well with external systems via APIs. The reporting and dashboard tools are also strong, enabling detailed performance tracking across teams. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** The UI can be overwhelming for new users, and some tasks require deep knowledge of the platform. Licensing and add-ons can quickly become expensive. Additionally, the setup and customization time is high if you're not working with a skilled admin or consultant. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Salesforce helps centralize all customer interactions and support cases, making it easier to manage relationships and provide faster resolutions. It automates repetitive tasks like assigning tickets, sending follow-ups, and generating reports, which saves time and reduces errors. The platform also offers real-time visibility into operations through customizable dashboards, helping us make informed decisions quickly. ### 34. Great Platform with Easy Setup, but Performance and Support Can Lag **Rating:** 4.5/5.0 stars **Reviewed by:** Seetha A. | IT Applications Developer Advisory, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** It removes the need for complex infrastructure. Clouds giving you what you need for the business all pre built for you. Still allowing to adapt for business needs. Great platform. Short learning curve **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Sometimes too slow in performance. SalesForce stopping support for popular products while customers are still using it **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** We have pretty much all business applications going through SalesForce bow ### 35. Salesforce Keeps Key Information Front and Center **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Salesforce provides overview of the most important information I need. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** It can be cumbersome managing the access levels for everyone. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** It's a one-stop-shop for all important customer data. ### 36. Keeps Us Organized, Yet Faces Option Overload **Rating:** 5.0/5.0 stars **Reviewed by:** Zach S. **Reviewed Date:** January 13, 2026 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I like that the Salesforce Platform is easy to function, which is really helpful for inputting lead information. It keeps me organized and updated and allows me to plan my day accordingly. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Sometimes there are too many choices and options. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** I use Salesforce Platform to input lead information, and it keeps me organized and updated. ### 37. Ten Years of CRM Excellence with Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Sab Y. **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I find Salesforce incredibly helpful for tracking leads and opportunities, making it easier to organize our sales team and improve forecasting. The implementation process was straightforward, aided by a great partner. I am impressed by the capabilities related to agents force within the platform. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I find the pricing structure of Salesforce unclear, which makes it difficult to understand the cost implications. Additionally, I wish the setup process was more self-sufficient so we wouldn't have to rely on implementation partners. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** I find Salesforce great for tracking leads, opportunities, organizing my sales team, and improving forecasting, which helps streamline our processes. ### 38. Unmatched Customization Power with Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Mauricio G. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I like the customization potential that Salesforce provides **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** There is a steep learning curve for admins **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Tracking client communication ### 39. Exceptionally User-Friendly and Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Prachi S. | Project manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Its intuite easy to learn and usage is also very easy **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Nothing as such its extremely user friendly and easy to understand which is a big plus point **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Helped us focus on sales more throughly by telling is whats in pipeline where are we stuck whats the status and everything is visible quite neatly ### 40. Powerful and Flexible, but Can Be Overwhelming **Rating:** 5.0/5.0 stars **Reviewed by:** Vishal G. | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Is how it blends power and simplicity, you can build apps, automate workflows, and integrate AI using both clicks and code. It’s scalable, flexible, and keeps everything connected for a true 360° customer view. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Is that it can feel overwhelming, there’s just so much going on. Between frequent updates, new features, and endless configuration options, it’s easy to get lost in the noise instead of focusing on what really matters… **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** It solves the problem of disconnected data and processes by unifying everything in one platform, helping me work faster, automate tasks, and make smarter, data-driven decisions. ### 41. Salesforce: Powerful CRM Tools, but Full Potential Requires Extra Purchases **Rating:** 4.0/5.0 stars **Reviewed by:** Fabeeha A. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Salesforce makes standing up CRM strategy and processes approachable for business leaders with its out of the box features. The comprehensive suite of products allows us to scale, automate, and interpret our data. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I find it difficult to sometimes get the full breadth of capabilities without having to buy additional products. Also understanding how to use it well is a mystery in itself. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Salesforce helps us with managing and tracking pipeline activity across our fundraising and acquisitions teams. It also helps us build a contact, company database, and keep track of all our client interactions across the business. ### 42. Intuitive UI and Easily Trackable Deal Stages **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I like the UI better than HubSpot, love how deal stages are presented and are easily trackable **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Things are not easy to find compared to HubSpot, can make things a lot more simpler **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** CRM ### 43. No.1 CRM for small and big organisation **Rating:** 4.0/5.0 stars **Reviewed by:** Zubin B. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Salesforce is cloud based highly scalable and flexible CRM platform for big and small organisation to handle their vast amount of data seamlessly without sparing extra space for server's physically. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Salesforce platform licence purchasing cost is much higher for more space and functionality **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Salesforce platform is highly scalable and customizable according to company or organisation requirement to use. It's giving highly flexibility to migrate data also store vast amount of organisations data easily. ### 44. amazing low code platform **Rating:** 4.0/5.0 stars **Reviewed by:** Mitul C. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** it can help you build out complex business logic and automation without writing a single line of code. For example, i use Amazon AppFlow to create robust, bidirectional data flows between Salesforce and other AWS services is remarkably simple and saves a huge amount of time on what would otherwise be complex ETL projects. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** The developer experience feels clunky and slow compared to modern web development stacks. also i believe it is quire expensive, can be developed home grown in bigger orgs **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** for smaller orgs, salesforce is very good, you can directly skip the hassle of building custom enterprise-grade applications from the ground up. ### 45. Flexible and Customizable Platform, but Confusing SKU Structure **Rating:** 4.0/5.0 stars **Reviewed by:** Becka C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** This is a flexible platform that enables highly customized experiences tailored to different users and business areas. Its adaptability makes it possible to meet a wide range of needs across various teams and departments. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** The SKUs are quite confusing, making it hard to determine exactly what is required to accomplish a specific objective and how much it will cost. Understanding the necessary components and their pricing can be challenging. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** This is my main CRM and contact center platform. It helps me keep customer data and interactions well organized, which makes it easier to have effective conversations. ### 46. Powerful Customization, But Steep Learning Curve for New Users **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Salesforce is incredibly powerful and flexible once you learn your way around it. I like how customizable it is you can tailor dashboards, workflows, and reports to fit your business needs. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I wish it were a bit more user friendly. The interface can feel overwhelming, especially for new users or people who only log in occasionally. Simple tasks sometimes take too many clicks, and the learning curve can be steep without training. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Salesforce helps us keep all customer and account information in one place, so our team isn’t jumping between multiple systems or spreadsheets. ### 47. Salesforce: Everyone has it everyone needs it **Rating:** 5.0/5.0 stars **Reviewed by:** Owen J. | Pipeline Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I appreciate how easy it is to use, along with the strong reporting capabilities. The integration for exporting leads directly from contact and lead views is also excellent. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** There’s really nothing negative to mention—I absolutely love this platform. After all, it’s Salesforce; what more is there to say? **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Every stage, from lead routing to opportunity tracking, is covered. ### 48. Salesforce: Powerful Innovation and Automation, but Costs Rise with Scale **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Salesforce makes innovation simple — you can automate, analyze, and act on customer data all in one place without needing to be a developer.” **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** The primary disadvantage lies in the cost and scalability for large-scale deployments. As a business expands and brings on more users or integrates additional systems, expenses related to licensing and storage can increase rapidly. However, when implemented thoughtfully, the return on investment often makes these costs worthwhile. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Salesforce addresses the larger challenge of enabling digital transformation and fostering customer-focused growth. By integrating CRM, automation, analytics, and AI within a single platform, it gives teams the tools to make more informed decisions, optimize workflows, and deliver personalized experiences on a large scale. As a result, we have seen a notable increase in both productivity and customer engagement throughout our organization. ### 49. Streamlined CRM with Easy Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Charan K. **Reviewed Date:** December 18, 2025 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** I think Salesforce Platform makes handling entity relationships quite easy. The Salesforce admin part is straightforward and understandable, which is really nice. I also find flows, Apex classes, and Apex triggers really helpful because they create automation for me, like creating records and sending email alerts. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** navigating **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Salesforce Platform makes managing entity relationships easy and automates tasks like creating records and sending email alerts. ### 50. Helps Grow the Business with Real-Time Page Access **Rating:** 4.0/5.0 stars **Reviewed by:** Abbas H. | Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Helps to grow in business and can access the page with the actual time. **What do you dislike about Salesforce Headless 360 Platform (formerly Salesforce Platform)?** Salesforce should minimize the cost in the license fee and increase storage limit for the growing organization. **What problems is Salesforce Headless 360 Platform (formerly Salesforce Platform) solving and how is that benefiting you?** Lack of sharing between teams and partners has been resolved and regular campaigns with poor tracking is also resolved. ## Salesforce Headless 360 Platform (formerly Salesforce Platform) Discussions - [What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?](https://www.g2.com/discussions/what-are-the-essential-salesforce-platform-features-a-beginner-should-learn-to-improve-customer-relationship-management) - 5 comments, 2 upvotes - [What is Salesforce Mobile used for?](https://www.g2.com/discussions/what-is-salesforce-mobile-used-for) - 1 comment, 1 upvote - [What all functionalities can be used via Salesforce?](https://www.g2.com/discussions/what-all-functionalities-can-be-used-via-salesforce) - 2 comments, 1 upvote - [How do I create a test environment in Salesforce?](https://www.g2.com/discussions/how-do-i-create-a-test-environment-in-salesforce) - 1 comment, 1 upvote - [What is the Salesforce Mobile App?](https://www.g2.com/discussions/what-is-the-salesforce-mobile-app) - 2 comments, 1 upvote - [View Salesforce Headless 360 Platform (formerly Salesforce Platform) pricing details and edition comparison](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews?open_modal_url=%2Fde%2Fproducts%2Fagentforce-360-platform-formerly-salesforce-platform%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fagentforce-360-platform-formerly-salesforce-platform%252Freviews%26source%3Dpdp_avatar&page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-29+18%3A28%3A34+-0500&secure%5Bsession_id%5D=a40c5e46-0d31-41b6-b082-53edb7aa6afe&secure%5Btoken%5D=f38f70c3ef529e0855d704cfc6ae9a2f3b117ace432e2fc87ea066cabed2e968&format=llm_user) ## Salesforce Headless 360 Platform (formerly Salesforce Platform) Integrations - 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[Universe](https://www.g2.com/products/universe/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [WebAssign](https://www.g2.com/products/webassign/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - [ZoomInfo DaaS](https://www.g2.com/products/zoominfo-daas/reviews) - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Salesforce Headless 360 Platform (formerly Salesforce Platform) Features **Data Masking** - Sensitive Fields - Dynamic Masking - Static Masking - Consistent Masking - Random Masking **Administration** - Application Deployment - Native Deployment - Data Security - Access Control - Scalability - Lifecycle Management **Administration** - Policy, User, and Role Management - Approval Workflows - Automated Provisioning - Bulk Changes - Centralized Management - Self-Service Access Requests **Functionality** - Data Migration - Data Variety - Alerts and Logging - Data Replication **Functionality** - Dashboard - Reporting - Integrations - End-user management - Audit trails - APIs - Mobile SDK - Customizable design - Server-side storage **Functionality** - Self-registration and self-service - Authentication - Scalability - Consent and preference management - Social login - Customer data linking **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Management** - Configuration Management - Access Control - Orchestration **Functionality** - App complexity - App Variety - Customized Branding - Application Templates **Functionality** - Ease of Use - File Management - Multi-Language Support - Customization - Straight-Out-the-Box Functionality - Help Guides - Patching & Updates **Agentic AI - Software Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Application Design** - UI Code Extending - Programming Code Extending - Customized Branding - Application Templates - Workflows **Development** - Application Deployment - Development Tools - Development Environment - Language Support - Testing **User Interface Design** - WYSIWYG Editor - Customized Branding - App Templates - Workflow Management **Compliance** - Access Management - At-Risk Analysis - DLP Configuration - Sensitive Data Compliance **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates **Functionality** - Multi-Factor Authentication - Single Sign-On - BYOD support - Password Vault - Centralized management - Role-based security - Live notifications - Live session recording & playback - Hide passwords - Temporary, time-limited privilege **Management** - Backup and Recovery - Integration Variety - Access and Security - Real time Monitoring ** Type** - On-premises solution - Cloud-solution **Functionality** - Automation - Integrations - Extensibility **Data Control** - Data Migration - Data Synchronization - Data Security **AI Authentication Risk Management - Customer Identity and Access Management (CIAM)** - Adaptive MFA - Anomaly Detection - Fraudulent Login Detection - Adaptive Authentication Policies - Risk-Based Authentication **Data Control** - Data Migration - Data Synchronization - Data Security **Database** - Database Management - Analytics - Auto Scaling - Backup / Recovery - Storage **Data Control** - Data Migration - Data Synchronization - Data Security **Administration** - Database Management - Deduplication - Backup - API / integrations **Development** - Application Templates - UI Code Extending - WYSIWYG Editor - Collaborative Development **Monitoring** - Audit Logging - Activity Logging - Anomaly Detection ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **Security** - Data Protection **Processes** - Pipeline Control - Workflow Visualization - Continuous Deployment **Agentic AI - Drag and Drop App Builder** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)** - Behavioral Biometric Analysis - Liveness Detection **Publishing** - Application Deployment - Platform Compatability - Lifecycle Management **Infrastructure** - Networking - Virtual Machines - Security **Publishing** - Application Deployment - Platform Compatibility - Lifecycle Management **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Reporting** - Audit log - Reporting **Agentic AI - Low-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - No-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Cloud Migration** - Autonomous Task Execution - Multi-step Planning - Decision Making **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)** - Account Recovery Assistants - Constraint Enforcement **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations ## Top Salesforce Headless 360 Platform (formerly Salesforce Platform) Alternatives - [Quickbase](https://www.g2.com/products/quickbase/reviews) - 4.5/5.0 (1,530 reviews) - [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) - 4.5/5.0 (495 reviews) - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews)