--- title: Salesforce Partner Cloud (formerly Salesforce PRM) Reviews meta\_title: 'Salesforce Partner Cloud (formerly Salesforce PRM) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 275 reviews by the users' company size, role or industry to find out how Salesforce Partner Cloud (formerly Salesforce PRM) works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 275 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Partnerships Management url: https://www.g2.com/categories/partnerships-management --- # Salesforce Partner Cloud (formerly Salesforce PRM) Reviews & Product Details Visit Website Grow revenue with a personalized partner experience, built using the #1 AI CRM. Win with outcomes-based onboarding and branded marketing assets. Guide faster partner selling with generative and predictive AI insights. Simplify partner management with automated fund requests and discounting. Ensure ongoing success, no matter the industry, with partner relationship management software that extends the power of Salesforce across your partner ecosystem. * * * Product Website Salesforce Partner Cloud (formerly Salesforce PRM) Seller [Salesforce](https://www.g2.com/sellers/salesforce) Discussions [Salesforce Partner Cloud (formerly Salesforce PRM) Community](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/discuss) Languages Supported English Solution Type All-in-One Overview by Oleg Kulda Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/pricing) ## Salesforce Partner Cloud (formerly Salesforce PRM) Integrations (2) What do users say about integrations? Verified by Salesforce Partner Cloud (formerly Salesforce PRM) [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Service (formerly Salesforce Service Cloud) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Market Leader ](https://www.g2.com/products/market-leader/reviews) Show More ![Tejas V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tejas V.") TV Tejas V. Salesforce Developer Computer Software Small-Business (50 or fewer emp.) 5/12/2025 "Efficient Partner Management Made Easy" 4.5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? What I appreciate most about Salesforce PRM is its ability to unify and empower partner ecosystems. It provides a single platform where partners can access real-time information, manage leads, deals. the automation tools significantly reduce the manual work involved in partner management. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? Salesforce PRM is a powerful tool, there are a few areas where it could improve. 1. High Cost 2. Data Overload 3. Mobile Experience Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? It Solves lead distribution, deal registration, and pipeline tracking, making it easier to collaborate on deals and close sales faster. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Parag B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parag B.") PB Parag B. SDR Mid-Market (51-1000 emp.) 5/2/2025 "Salesforce is Good for PRM" 4.5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? The most helpful about Salesforce PRM is you can customize it and it has very good sync with email providers Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? Nothing as of now. will definitely point out if i find any Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? We use it to keep a record of the communication with clients. Track conversation, deal, run pardot campaigns etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Sayan H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sayan H.") SH Sayan H. Market Research Analyst Small-Business (50 or fewer emp.) 6/12/2025 "Sayan Hazra' s take on Salesforce Partner Relationship Management" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? Helps to reach to new market, access to new technology & ecosystem. Help to get strong brand visibility & increase the sales. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? High onboarding & training time to get use of it, another one would be lack of transparency on customer feedback, results & performance metrics. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Help to scale the sales efforts & achieve new market reach significantly. It solves lead registration, tracking & assignment rules as well. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JC James C. Transaction services associate Enterprise (\> 1000 emp.) 4/29/2025 "We have salesfore platforms integrated into our work portal and it has a lot of functions" 4/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? I like tracking leads and potential new deals, and also seeing the top accounts in my team. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? It's quite complicated. I don't really know how to use all the functions. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? It helps to track leads and deal statuses, and see what accounts we have with partners. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 9/18/2024 "Overview on PRM" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? What I love most about Salesforce Partner Relationship Management (PRM) is its easy use and integration with other Salesforce tools. It’s designed in a way that partners can quickly get up to speed, manage leads, and close deals without a lot of hassle. Setting it up is straightforward, and the support team is always there if you need help along the way. Salesforce regularly rolls out new features that keep everything fresh and relevant. Plus, the wide range of features makes it simple to work together with partners and grow your business efficiently. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? for now, there's nothing I dislike about it. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? it's help me in Business integration, aslo the branding of my business products to grow my business more... Review collected by and hosted on G2.com. Show More 4/29/2025 Validated ReviewerIncentivizedSource: Seller invite ![Gabriel G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriel G.") GG Gabriel G. Sales Development Representative Mid-Market (51-1000 emp.) 4/30/2025 "Cluttered when you see it for the first time, really useful and intuitive once you understand it" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? the amount of data and customization for fields you can use Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? has a lot going on and if you learn it from scratch it can be intimidating Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Keeping data accurate and making sure all of our reports are present and easy to access Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite BM Bryanna M. Consumer Banker II Small-Business (50 or fewer emp.) 4/29/2025 "Easy to use" 4.5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? We utilize this product across our footprint to help with referrals & products marketed. I specifically use it almost daily & it is easy to maintain activity. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? I don't have anything in particular that I dislike about this product. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Organization Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite AA Arul A. Asst. Operation Manager Information Technology and Services Small-Business (50 or fewer emp.) 5/5/2025 "A power full PRM for SalesForce centric team,But not without Complexity" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? Seamless intergration with salesForce and customizable partner portals and Robust analytical dash boards Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? High cost and complication in implementation and dependancy of salesForce Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? SalesForce streamlined all the partner onboardings. deal collaberations andperformence tracking Review collected by and hosted on G2.com. Show More 7/28/2025 Validated ReviewerIncentivizedSource: G2 invite ![Camila M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camila M.") CM Camila M. Freelance Interpreter Mid-Market (51-1000 emp.) 5/2/2025 "Wonderful Experience" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? I loved how easy it is to manage. You are able to be organized and manage all of your customers without struggling on a really efficient way Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? I would say there’s no many things I dislike about it. But if I have to say one I would say the fact that workers can add many profiles for a same customer Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Creating and allowing to scroll easily trough all the clients so you can find them quickly Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 10/16/2025 "Fun Case Opening and Collaboration, but Support Needs Improvement" 4/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? It's nice to open cases and collaborate with partnera Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? Support is lacking, so it would be nice to improve that Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? A better way to communicate with partners and other companies Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 14 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/pricing) Salesforce Partner Cloud (formerly Salesforce PRM) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cb3b5eaf2c709cf1d223cdf0e92fd468/impartner-prm.png "Product Avatar Image") Impartner PRM 4.5/5(563) [ Compare Now ](https://www.g2.com/compare/impartner-prm-vs-salesforce-partner-cloud-formerly-salesforce-prm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f3ef5e7b451aeccb2188f0e3f51d83d7/channelscaler.png "Product Avatar Image") Channelscaler 4.4/5(472) [ Compare Now ](https://www.g2.com/compare/channelscaler-vs-salesforce-partner-cloud-formerly-salesforce-prm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_54a4e6f659c7921c8a7978a1138db974/partnerstack.png "Product Avatar Image") PartnerStack 4.7/5(936) [ Compare Now ](https://www.g2.com/compare/partnerstack-vs-salesforce-partner-cloud-formerly-salesforce-prm) ##### ##### Salesforce Partner Cloud (formerly Salesforce PRM) Features Control Role-Based Permissions Opportunity Management Recognized Escalation Platform - 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