--- title: Salesforce Partner Cloud (formerly Salesforce PRM) Reviews meta\_title: 'Salesforce Partner Cloud (formerly Salesforce PRM) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 275 reviews by the users' company size, role or industry to find out how Salesforce Partner Cloud (formerly Salesforce PRM) works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 275 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Partnerships Management url: https://www.g2.com/categories/partnerships-management --- # Salesforce Partner Cloud (formerly Salesforce PRM) Reviews & Product Details Visit Website Grow revenue with a personalized partner experience, built using the #1 AI CRM. Win with outcomes-based onboarding and branded marketing assets. Guide faster partner selling with generative and predictive AI insights. Simplify partner management with automated fund requests and discounting. Ensure ongoing success, no matter the industry, with partner relationship management software that extends the power of Salesforce across your partner ecosystem. * * * Product Website Salesforce Partner Cloud (formerly Salesforce PRM) Seller [Salesforce](https://www.g2.com/sellers/salesforce) Discussions [Salesforce Partner Cloud (formerly Salesforce PRM) Community](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/discuss) Languages Supported English Solution Type All-in-One Overview by Oleg Kulda Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/pricing) ## Salesforce Partner Cloud (formerly Salesforce PRM) Integrations (2) What do users say about integrations? Verified by Salesforce Partner Cloud (formerly Salesforce PRM) [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Service (formerly Salesforce Service Cloud) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Market Leader ](https://www.g2.com/products/market-leader/reviews) Show More ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") CC Verified User in Computer Software Mid-Market (51-1000 emp.) 10/15/2025 "Architect" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? ability to centralize and automate the entire partner lifecycle on a single platform that's integrated with the core CRM data Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? Requires a significant investment not just in licensing, but also in specialized talent, careful planning, and a commitment to ongoing maintenance. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? designed to solve the critical problems that arise when a company manages its channel partners, resellers, or distributors using fragmented, manual, or disconnected systems Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sabri S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sabri S.") SS Sabri S. trainer Consulting Small-Business (50 or fewer emp.) 9/4/2025 "A powerful platform for managing partner relationship" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? A centralized location for overseeing partner activities, certifications, and co-marketing opportunities is offered by Salesforce Partner Cloud. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? Although the platform is extensive, the sheer volume of features and navigation layers may initially make it seem overwhelming. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Everything is centralized in one place, which saves time and reduces confusion. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") CC Verified User in Computer & Network Security Enterprise (\> 1000 emp.) 10/16/2025 "Great for Partner Onboarding and Growth, but Pricey" 4/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? 1. Makes Partner Onboarding easier. 2. Provides accelerated growth for partner deals which is the future for Sales growth for companies with great product. 3. Quoting collaboration and guardrails for partner quotient. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? The only challenge companies face is the cost, which makes things more difficult for them. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Ensuring Sales growth with channel partners which is essentially the future for company growth and scale. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Shaun C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shaun C.") SC Shaun C. Customer Success Manager Internet Small-Business (50 or fewer emp.) 7/29/2025 "Is a complete solution" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? It is a complete solution that can streamline implementations by allowing us to tap into Salesforce products Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? Nothing at the moment, it has kept to all the promise Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? It is a complete solution that can streamline implementations by allowing us to tap into Salesforce products. CRM data, AI, and automation. Help partners market, sell, service, quote, and more with an engaging, personalized experience. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: G2 invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Mid-Market (51-1000 emp.) 4/29/2025 "Our company recently implemented Salesforce in place of our old CRM" 3.5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? I appreciate the benefits of Salesforce integrating with our existing systems, eliminating the need to post my activities on multiple platforms. Additionally, most of the setup was already in place or required minimal effort from my end. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? Salesforce features don’t behave as expected compared to our old system. As a Customer Support representative, my main goal is to document client interactions and flag concerns. However, these Salesforce features lack functionality like adding links to notes. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Integration with software already in use is amazing. Not having to look or post on multiple platforms. My client interactions are nicely posted, tracked, and documented with minimal effort on my part. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![lavit s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "lavit s.") LS lavit s. Adminstration Logistics and Supply Chain Small-Business (50 or fewer emp.) 4/29/2025 "Salesforce PRM is very helpful in management" 4/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? It contains all the possibilities available for management and customer service Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? Salesforce CRM is very tough to use it contains all the solution but in very complex way Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Salesforce PRM helps me in managing all the work and data in very easy format and in very manageable format I can enter data very efficiently and accurately and I can edit it also if something went wrong Review collected by and hosted on G2.com. Show More 5/5/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Valery T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valery T.") VT Valery T. Jefe de Inteligencia de Negocio y Crecimiento Small-Business (50 or fewer emp.) 10/15/2025 "Partner cloud review" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? Easy to connect and share knowledge Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? I would improve the way of communication by idio As Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Internal inquiries Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Beck T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beck T.") BT Beck T. Event Coordinator Small-Business (50 or fewer emp.) 4/29/2025 "Works great! Could be better optimized." 3/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? The features are endless. We are always discovering a new feature that helps us! Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? Salesforce is very very hard to learn and teach new staff. It is not organized very well and sometimes the features just do not work. The integration for different apps and positions is not very simple. Once you better understand it, it is easy to use, but to implement and teach is not very easy. Salesforce was the main program we used and we used it daily. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Offers a calendar and a task list, the tasking process was easy to use and implement. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") CA Verified User in Apparel & Fashion Enterprise (\> 1000 emp.) 10/15/2025 "Manager" 4.5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? “Salesforce Partner Cloud streamlines partner management, improves collaboration, and provides visibility into partner performance and opportunities Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? “Some features can be complex to set up, and reporting/customization options are limited.” Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? “Salesforce Partner Cloud centralizes partner management, improves collaboration, and provides visibility into partner performance, helping drive more efficient and productive partnerships Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sravya V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sravya V.") SV Sravya V. Salesforce Consultant Mid-Market (51-1000 emp.) 6/21/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "Salesforce Review" 4/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? It’s a great tool overall. I appreciate how the automation can be configured by those who don’t know how to code. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? All tools won’t be available at times. Less documentation on certain items especially newer releases. faced this with stage management in Life science cloud. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Without a centralized system, it’s difficult to track partner pipeline, engagement, and ROI. PRM provides real-time dashboards and reports, enabling data-driven decisions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 14 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/pricing) Salesforce Partner Cloud (formerly Salesforce PRM) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cb3b5eaf2c709cf1d223cdf0e92fd468/impartner-prm.png "Product Avatar Image") Impartner PRM 4.5/5(563) [ Compare Now ](https://www.g2.com/compare/impartner-prm-vs-salesforce-partner-cloud-formerly-salesforce-prm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f3ef5e7b451aeccb2188f0e3f51d83d7/channelscaler.png "Product Avatar Image") Channelscaler 4.4/5(472) [ Compare Now ](https://www.g2.com/compare/channelscaler-vs-salesforce-partner-cloud-formerly-salesforce-prm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_54a4e6f659c7921c8a7978a1138db974/partnerstack.png "Product Avatar Image") PartnerStack 4.7/5(936) [ Compare Now ](https://www.g2.com/compare/partnerstack-vs-salesforce-partner-cloud-formerly-salesforce-prm) ##### ##### Salesforce Partner Cloud (formerly Salesforce PRM) Features Control Role-Based Permissions Opportunity Management Recognized Escalation Platform - 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