My experience have been really amazing with Salesforce Partner Relationship Management as it has ability to automate partner onboarding , manage lead distribution also it provide real time collaboration makes it robust solution. Review collected by and hosted on G2.com.

I have just one issue which we have faced in our organization as it requires time and resources both to train internal team and partner mainly to those who are not used to salesforce interface. Review collected by and hosted on G2.com.

I have access to workflows that are relevant for me as well as a partner portal. Review collected by and hosted on G2.com.

I cannot think of any downsides at

The moment. Review collected by and hosted on G2.com.

I like the ease of use and the integration into lightning Review collected by and hosted on G2.com.

Honestly we have no complaints at this time Review collected by and hosted on G2.com.

Identify and helps to simplify tasks/cases and workflows. Review collected by and hosted on G2.com.

Some of the downsides of partner clouds are integrations and product limitations Review collected by and hosted on G2.com.

What I like best about Salesforce PRM is how easy it makes partner collaboration. Everything—from onboarding to sharing leads—is in one place, super intuitive, and integrated with the rest of Salesforce. It just makes partnerships smoother and more productive. Review collected by and hosted on G2.com.

What I dislike about Salesforce PRM is that it can feel a bit overwhelming at first—there’s a learning curve, especially for partners who aren't familiar with Salesforce. Customizing it also takes time and resources. Review collected by and hosted on G2.com.

Being able to allow partners to manage opportunities and quote Review collected by and hosted on G2.com.

Flexinpage cannot be used for more dynamic page layout Review collected by and hosted on G2.com.

What I like most about Salesforce is the depth of its functionality. No matter the use case, functionality is built out because their products have been battle-tested by thousands of companies. I have used other products in the past that were too specialized to help us with all of our needs. Review collected by and hosted on G2.com.

While it's super robust, one of the things I don't like is the steep learning curve. It takes a while to help onboard our new employees and orient them with the solution. Additionally, the UI could be updated a bit, but these are minor issues. Review collected by and hosted on G2.com.

What I like most about Salesforce PRM is how well it facilitates collaboration with our business partners. I find it very useful to have everything centralized: from lead management to opportunity tracking and internal communication. Everything is integrated within the Salesforce ecosystem, which makes the work much smoother.

Additionally, I highly value the automation of processes such as opportunity registration or lead assignment. These functions save time and help avoid errors. I also like that the partner portal is customizable and allows them to easily access the resources and tools they need to work more independently. Review collected by and hosted on G2.com.

What I like least about Salesforce PRM is that, although it is very comprehensive, it can be a bit complicated to set up at first. Not having much prior experience with Salesforce, I felt that the learning curve was somewhat steep. The platform has many features, which is good, but sometimes it can become a bit overwhelming.

I also noticed that to make certain customizations or adjustments in the partner portal, I ended up needing technical support, which can increase costs. I would like some of those tasks to be easier to manage without relying so much on a developer. Review collected by and hosted on G2.com.

I like the ability to customize my own dashboard. There are tools I use every dan and others I only use once in a while. SalesForce allows each individual to customize their dashboard to their own primary uses. It offers plug ins to make the software work with other solutions within the organization and with the right SalesForce admin the tool can be customized to do nearly anything you need or want it to. I use SalesForce nearly every day for various reasons and other teams use the notify/task features to alert me to things I need to help them with. Review collected by and hosted on G2.com.

With any highly customizable solution it can be overly complex. Sometimes I just need one thing and it feels like it may take me a while to find it. Sometimes the search feature returns things that don't make sense. Review collected by and hosted on G2.com.

The ability to seamlessly align partner operations with internal sales and marketing processes and also withing the SF eco system. It also offers a single source of truth for both internal teams and external partners which is really positive and you can track partner performance, pipeline contribution, and engagement metrics in real time. Review collected by and hosted on G2.com.

Its tricky to set up PRM without an expert, customizing portals takes time. It’s also pricy product. Not easy to integrate. Review collected by and hosted on G2.com.