Salesforce Partner Cloud Reviews & Product Details

Using PRM to connect external partners, vendors, and supporting teams to my companies internal GTM team has been tremendous in collecting more data about how our customers are being supported in our ecosystem. Great to see positive engagement and increase in deal reg and customer impacting data like service projects. Review collected by and hosted on G2.com.

Would like to see more innovation in the experience that makes it easier to have partners manage their incentive flows and manage their user administration easier Review collected by and hosted on G2.com.

The end to end experience for the partner eliminating human touch points to speed up onboarding and selling. Review collected by and hosted on G2.com.

Would like to see recruitment part of the experience to keep it all in one place and how can you help really recruit the right partners. Review collected by and hosted on G2.com.

We are just beginning our implementation of SFDC PRM, this will be a huge improvement for our partner ecosystem vs current state Review collected by and hosted on G2.com.

I have not found anything to dislike yet, I do think one we are at a more mature state there may be advanced functionality missing Review collected by and hosted on G2.com.

Right out of the box, users can build a robust and capable platform to raidly onboard partners to the portal. Review collected by and hosted on G2.com.

Like all things, off the shelf, eventually you'll hit a point where you want to customize beyond provided capabilities. This can be harder for folks without coding resources. Review collected by and hosted on G2.com.

Being able to manage and track relationships across teams has been great. Review collected by and hosted on G2.com.

I don't think there is anything that I dislike Review collected by and hosted on G2.com.

This PRM offers a significant amount of flexibility for providing best in class partner experience through partner groups, role groups, etc. There is quite a bit of valuable partner and PRM analytics available out of the box as well. Important as channel program owners are required to show ROI more often. Review collected by and hosted on G2.com.

Challenging to stay up and current on all the advancements. Review collected by and hosted on G2.com.

There is a lot I like. Salesforce PRM has a clean, intuitive interface that's easy to navigate. Even for those of us that are not very technically-minded, it's straightforward to find what you need. I also like the ability to create custom dashboards. It's ace! We can tailor the view to our specific needs, highlighting the most important metrics and KPIs for our charity. Review collected by and hosted on G2.com.

Salesforce PRM can be pricey, especially for smaller charities. The cost might be a barrier for organisations with limited budgets. Review collected by and hosted on G2.com.

its ability to streamline partner collaboration and boost channel sales through a centralized platform. Its key features, like lead distribution, deal registration, and customizable dashboards Review collected by and hosted on G2.com.

Takes time to onboard if you are new to Salesforce as an end user Review collected by and hosted on G2.com.

Without rebuilding web from the scratch, using Experience Cloud, easy to build platform for Partners Review collected by and hosted on G2.com.

Experience Cloud doesn't support a lot of new released features, such as Quick action Api Review collected by and hosted on G2.com.

Salesforce facilitates sharing of information within different groups (marketing, sales, customer solutions) at an enterprise level for Quest and helps us determine next best action for our customers together Review collected by and hosted on G2.com.

It can be tedious to learn and integrate within different data sources Review collected by and hosted on G2.com.