Verified User in Computer Software
CC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Architect"
5/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

ability to centralize and automate the entire partner lifecycle on a single platform that's integrated with the core CRM data Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

Requires a significant investment not just in licensing, but also in specialized talent, careful planning, and a commitment to ongoing maintenance. Review collected by and hosted on G2.com.

Sabri S.
SS
Sabri S.
trainer
Consulting
Small-Business (50 or fewer emp.)
"A powerful platform for managing partner relationship"
5/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

A centralized location for overseeing partner activities, certifications, and co-marketing opportunities is offered by Salesforce Partner Cloud. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

Although the platform is extensive, the sheer volume of features and navigation layers may initially make it seem overwhelming. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
CC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"Great for Partner Onboarding and Growth, but Pricey"
4/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

1. Makes Partner Onboarding easier.

2. Provides accelerated growth for partner deals which is the future for Sales growth for companies with great product.

3. Quoting collaboration and guardrails for partner quotient. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

The only challenge companies face is the cost, which makes things more difficult for them. Review collected by and hosted on G2.com.

Shaun C.
SC
Shaun C.
Customer Success Manager
Internet
Small-Business (50 or fewer emp.)
"Is a complete solution"
5/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

It is a complete solution that can streamline implementations by allowing us to tap into Salesforce products Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

Nothing at the moment, it has kept to all the promise Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Our company recently implemented Salesforce in place of our old CRM"
3.5/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

I appreciate the benefits of Salesforce integrating with our existing systems, eliminating the need to post my activities on multiple platforms. Additionally, most of the setup was already in place or required minimal effort from my end. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

Salesforce features don’t behave as expected compared to our old system. As a Customer Support representative, my main goal is to document client interactions and flag concerns. However, these Salesforce features lack functionality like adding links to notes. Review collected by and hosted on G2.com.

lavit s.
LS
lavit s.
Adminstration
Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Salesforce PRM is very helpful in management"
4/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

It contains all the possibilities available for management and customer service Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

Salesforce CRM is very tough to use it contains all the solution but in very complex way Review collected by and hosted on G2.com.

Valery T.
VT
Valery T.
Jefe de Inteligencia de Negocio y Crecimiento
Small-Business (50 or fewer emp.)
"Partner cloud review"
5/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

Easy to connect and share knowledge Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

I would improve the way of communication by idio

As Review collected by and hosted on G2.com.

Beck T.
BT
Beck T.
Event Coordinator
Small-Business (50 or fewer emp.)
"Works great! Could be better optimized."
3/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

The features are endless. We are always discovering a new feature that helps us! Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

Salesforce is very very hard to learn and teach new staff. It is not organized very well and sometimes the features just do not work. The integration for different apps and positions is not very simple. Once you better understand it, it is easy to use, but to implement and teach is not very easy. Salesforce was the main program we used and we used it daily. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
CA
Verified User in Apparel & Fashion
Enterprise (> 1000 emp.)
"Manager"
4.5/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

“Salesforce Partner Cloud streamlines partner management, improves collaboration, and provides visibility into partner performance and opportunities Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

“Some features can be complex to set up, and reporting/customization options are limited.” Review collected by and hosted on G2.com.

Sravya V.
SV
Sravya V.
Salesforce Consultant
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Salesforce Review"
4/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

It’s a great tool overall. I appreciate how the automation can be configured by those who don’t know how to code. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

All tools won’t be available at times. Less documentation on certain items especially newer releases. faced this with stage management in Life science cloud. Review collected by and hosted on G2.com.