
what i like most about Salesforce order management system is its ability to link customer information to their project detail. It means i can see all the detail related to that client in one place be it their type of flooring project, material ordered, appointment and install dates, all the important documents like order confirmations, invoices, flooring map etc.
Also, the feature of connecting outlook to salesforce that made it easy to link all the important email related to customer in salesforce in their project file , it helps everyone working on that customer profilr to save the emails at one place so all knows what is the status of project , saves time and make it efficient. Review collected by and hosted on G2.com.
Sometimes when accessing larger data files, or accessing to project related photos , the system takes time to load and lags data. This is sometimes time-consuming and frustrating from my personal experience. Review collected by and hosted on G2.com.