Manpreet kaur C.
MC
Manpreet kaur C.
Office Administrator/ Logistics coordinator/Forklift operator
Small-Business (50 or fewer emp.)
"Efficiency and client satisfaction"
5/5
What do you like best about Salesforce Order Management?

what i like most about Salesforce order management system is its ability to link customer information to their project detail. It means i can see all the detail related to that client in one place be it their type of flooring project, material ordered, appointment and install dates, all the important documents like order confirmations, invoices, flooring map etc.

Also, the feature of connecting outlook to salesforce that made it easy to link all the important email related to customer in salesforce in their project file , it helps everyone working on that customer profilr to save the emails at one place so all knows what is the status of project , saves time and make it efficient. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Order Management?

Sometimes when accessing larger data files, or accessing to project related photos , the system takes time to load and lags data. This is sometimes time-consuming and frustrating from my personal experience. Review collected by and hosted on G2.com.

Jordan F.
JF
Jordan F.
Salesperson
Enterprise (> 1000 emp.)
"infomative and effective UI and services"
4/5
What do you like best about Salesforce Order Management?

Salesfoce Order Management is an amazing software and services in sales communion and yeashh i like it like i said in the title that the UI and services is greatly made for the customer, and it worked for my sales performance that visible with the number of sales closed monthly increased, i'd using the service almost everyday in a weeks, with the intergation to my others platfrom like gmail,and linkedin and also we can't forget about a great customer support Review collected by and hosted on G2.com.

What do you dislike about Salesforce Order Management?

well there's not much that i can complain about the Salesforce Order Management itself maybe just need some more fun sentence and more interactive text in guide or maybe add some elemts or even a figure Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Efficient B2B/B2C Order Management, but Complex for Non-Technical Users"
5/5
What do you like best about Salesforce Order Management?

Its the most efficient way to manage your B2B and B2C order in the salesforce Review collected by and hosted on G2.com.

What do you dislike about Salesforce Order Management?

Its a little complicated for the non technical people where we know a lot of object Review collected by and hosted on G2.com.

Matthew D.
MD
Matthew D.
Sr. Account Executive
Enterprise (> 1000 emp.)
"The best, most robust CRM on the market"
5/5
What do you like best about Salesforce Order Management?

SalesForce is a greta platform for managing your clients and setting up everything from opportunities, to contacts, appointments and more. SalesForce was used numerous times per day and was very beneficial. We use a version called Lightning which made navigation much easier and less bulky. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Order Management?

This may be more due to the organization I was in, but due to the IT department controlling what views we see, they would make changes that made no sense to someone in Sales. For example, they moved Contacts to a sub-view and put in place Related Contacts. RC's did not have the same info. So this added another step or two to get the view I needed. Review collected by and hosted on G2.com.

Verified User in Automotive
TA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Comprehensive and Efficient Order Management Solution"
4.5/5
What do you like best about Salesforce Order Management?

This solution offers a comprehensive and efficient approach to order management. It is both quick and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Order Management?

I still need to unlock its potential to dislike it Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Efficient Order Management, but Pricing Needs Improvement"
5/5
What do you like best about Salesforce Order Management?

I like that it streamlines my orders in my org Review collected by and hosted on G2.com.

What do you dislike about Salesforce Order Management?

tgere is nothing I don’t like about order management Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Streamlined Order Management, Steep Learning Curve at First"
4/5
What do you like best about Salesforce Order Management?

How it streamlines the order mgmt process Review collected by and hosted on G2.com.

What do you dislike about Salesforce Order Management?

Was difficult to get a hang at first but got better with time Review collected by and hosted on G2.com.

Stephen C.
SC
Stephen C.
DevOps Engineer
Mid-Market (51-1000 emp.)
"Seamless,Scalable and Efficient Order Management Solution"
5/5
What do you like best about Salesforce Order Management?

Salesforce Order Management offers seamless integration with Salesforce CRM,providin a unified customer view.It is easy to use with an intuitive interface.Implementation is smooth and customer support is responsive and helpful.I use it frequently as it's automation and scalability streamlines the process. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Order Management?

It is complex to configure,especially for advanced workflows, requiring a steep learning curve.Integrating with third party systems can be challenging. Review collected by and hosted on G2.com.

Abilash S.
AS
Abilash S.
Salesforce Developer
Small-Business (50 or fewer emp.)
"SOM"
3.5/5
What do you like best about Salesforce Order Management?

I'd say it has very streamlined workflows, including inventory checks, payment processing, and shipment tracking, save time and reduce errors. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Order Management?

COST COST COST - It might be expensive for small businesses, especially when scaling up with additional features or users. Review collected by and hosted on G2.com.

Aislinn Joy W.
AW
Aislinn Joy W.
Senior Account Executive
Small-Business (50 or fewer emp.)
"I recommend this to anyone that has a business."
5/5
What do you like best about Salesforce Order Management?

I like that businesses can automate order routing based on the most cost-effective or fastest fulfillment option, improving operational efficiency. The system also supports various fulfillment methods, such as buy-online-pickup-in-store and curbside pickup, making it adaptable to modern retail needs. It also detects real time inventory visibility and allows customer interaction. Over-all its a system that has a lot of room to improve but so far it has been an amazing day-to day tool that has changed our work load tremedously. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Order Management?

I think the dislike I have is the price. For companies that have high volume orders it can easily add up. I also hope they can come up with a system where its not that complicated for businesses who are transitioning the the program as well. Review collected by and hosted on G2.com.