Robert M.
RM
Robert M.
Head of Global IT Digital Enablement
Enterprise (> 1000 emp.)
"Heroku, your accelerator to an omni-channel marketing experience"
4.5/5
What do you like best about Salesforce Heroku?

An amazing and developer friendly tool that can be used for multiple use cases... cloud storage, activity orchestration for multi-channel marketing efforts, etc. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

Difficult to find qualified and experienced developers that feel comfortable working in Heroku Review collected by and hosted on G2.com.

Márk P.
MP
Márk P.
Head of Development
Small-Business (50 or fewer emp.)
"The best choice on the market for managed services"
5/5
What do you like best about Salesforce Heroku?

The development pipeline, and the app marketplace. You can literally deploy your app from staging to production in just one click. Also, you can link a new database or any service your app needs in just a click, like loggers, monitors, etc. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

The only downside of heroku is the lack of native rust lang running. You can run a lot of languages natively on heroku like go, python, node, java, but not rust. Our team using rust more often, and we would like to deploy rust code on heroku without docker. Currently we have to dockerize it to run on heroku Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Best free hosting platform. Incredibly easy to use."
4.5/5
What do you like best about Salesforce Heroku?

It's completely free and really great for small scale apps. It does put your app to sleep and reboot takes time but it's just 4 commands to get set up with and completely free. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

The reboot. Unfortunately they put your app to sleep if it's unused for a while and reboot takes a while. This is only on the free version though. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"The only free hosting service"
5/5
What do you like best about Salesforce Heroku?

Being students, we don't have enough money to host our project. Heroku gives us that benefit with its free subscription. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

If we ignore the free version, it's a bit expensive. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Fantastic platform to deploy project to both free and paid plans."
5/5
What do you like best about Salesforce Heroku?

Very reliable service with excellent support for different platforms. I especially love the free tier for development projects. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

Not the biggest fan of some of the set up that is required, but overall pretty easy. The free tier has Dynos that will sleep and it can take a while to wake back up Review collected by and hosted on G2.com.

Sudhanshu M.
SM
Sudhanshu M.
Full stack web developer
Small-Business (50 or fewer emp.)
"Heroku the best place to host you webapp"
5/5
What do you like best about Salesforce Heroku?

Heroku is one of the best platforms to host your web app. I support almost every possible backend language. Apart from that, you can host up to 4-5 web apps for free on your free tier. And it is very simple to use. If you have a little bit of knowledge about how the git command-line interface works you can easily use this. Alo you can manage your app with the bash terminal and can log if there is any issue or error in the web app. Maintaining and scaling your web app is very simple for you with Heroku. I have personally hosted all my web apps on Heroku. And the documentation is also very clear so there won't be any hassle for you in using this product. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

There is nothing to dislike about this software. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Heroku allows you get up and running fast."
4/5
What do you like best about Salesforce Heroku?

The ease of setting up; It is a very straightforward process to set up Heroku and start developing. Since it is cloud-based, we don't need to set up any hardware that allows developers to create a killer application. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

So far, there's nothing that I dislike about Heroku. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Using Heroku to assess and deploy software installments."
4.5/5
What do you like best about Salesforce Heroku?

Heroku makes billing and oversight easy while allowing many different deployments. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

There isn't much to dislike, the deployments are super easy and the interface can easily be understood. Review collected by and hosted on G2.com.

Anthony C.
AC
Anthony C.
CCO & Co-founder
Small-Business (50 or fewer emp.)
"Abysmal and predatory practices. A large beaucratic mess."
0/5
What do you like best about Salesforce Heroku?

It's easy to set up and does what it says on the tin generally. Easy enough PaaS provider. The problems arise when you have contractual issues or need support... Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

Long story short, they will try to trap you with contracts - for example, rolling an annual contract even if you're talking to support ahead of time about amending or cancelling it. Do not trust them or rely on good faith. In true American style, common sense, compassion and clear business need cannot supercede their contracts and hunger for money. You can try and fight them afterwards, but when &^%$ hits the fan and you need to reason with a human being, it will not happen.

Our case detailed below:

We have been terribly hit by Covid (travel tech business) and so our traffic fell off a cliff a month or two before our contract renewal was due. We were actively in discussions with their team about how we could adjust our usage accordingly. As we were coming close to a resolution that would save us a load of cash, they suddenly said 'oh, too late, your contract has rolled over so we can't make any changes, you have to pay for x dynos even if you don't use them'. We pointed out that this was ridiculous, given that we were literally talking to their support team when it happened.

Feeling fed up, we researched alternatives and had an option available that stood to save the business an amount that could be crucial to our survival. After explaining this to our rep and asking what reasonable provisions there were to simply pay for what we'd used and end the contract (which shouldn't have been rolled anyway) they immediately jumped to threatening us and saying that if we didn't pay for the full contract then they'll send debt collectors!

We found this highly inappropriate and asked to speak to their manager. What followed was a circus of escalations and beaucracy, all amounting to different levels of people blaming processes as to why we couldn't simply pay for what we'd used and cancel the contract (which, again, shouldn't in good faith have rolled in the first place). Eventually they offered a very small concession (we'd still have to pay for more than we were using) but no reasonable exit provisions. Review collected by and hosted on G2.com.

Gavin M.
GM
Gavin M.
Co-Founder
Small-Business (50 or fewer emp.)
"Excellent service—great for getting up and running, but not cheap"
4/5
What do you like best about Salesforce Heroku?

Ease of use. Heroku saves us a lot of time in creating and deploying new apps.

Their marketplace for additional resources is very powerful. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Heroku?

The Heroku CI service is fairly limited, and I've had a hard time getting it to work well with a couple of our main apps (CircleCI and Travis work fine) Review collected by and hosted on G2.com.