--- title: Agentforce Education (formerly Salesforce Education Cloud) Reviews meta_title: 'Agentforce Education (formerly Salesforce Education Cloud) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 42 reviews by the users' company size, role or industry to find out how Agentforce Education (formerly Salesforce Education Cloud) works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 42 scale: '5' date_modified: '2026-08-07' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Agentforce Education (formerly Salesforce Education Cloud) Reviews **Vendor:** Salesforce **Category:** [Alumni Management Software](https://www.g2.com/categories/alumni-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 42 ## About Agentforce Education (formerly Salesforce Education Cloud) Education Cloud is a CRM platform that powers connected constituent experiences. Manage engagements with students, alumni, faculty & staff in one place. With products and solutions for recruitment & admissions, student experience, advancement, and operations, institutions can use Education Cloud across the entire education journey. Education Cloud is built on top of the world’s #1 CRM. This means institutions not only have access to purpose-built education products and solutions but also tools like Tableau, Mulesoft, and now Slack to power your digital campus. The flexibility of Education Cloud enables institutions to easily customize the platform, including leveraging integrations from a robust ecosystem of partner apps available on the AppExchange, the leading enterprise cloud marketplace. ## Agentforce Education (formerly Salesforce Education Cloud) Pros & Cons **What users like:** - Users praise the **impressive customization capabilities** of Agentforce Education, enabling tailored solutions for diverse needs. (1 reviews) - Users appreciate the **impressive level of customization** in Agentforce Education, perfectly fitting their needs and enhancing service growth. (1 reviews) - Users commend the **impressive level of customization** in Agentforce Education, enabling tailored solutions for diverse needs. (1 reviews) - Users value the **efficient payment management** that simplifies transactions within community sites, enhancing overall service delivery. (1 reviews) - Users value the **robust security measures** of Agentforce Education, ensuring the safety of sensitive information and transactions. (1 reviews) - Student Management (1 reviews) **What users dislike:** - Users find the **time-consuming nature** of custom work and frequent changes frustrating and challenging to manage. (2 reviews) - Users find the **data management process cumbersome** , requiring significant effort to handle frequent changes and sandbox data migration. (1 reviews) - Users face **update issues** that require deep system knowledge and complicate data management during sandbox creation. (1 reviews) ## Agentforce Education (formerly Salesforce Education Cloud) Reviews ### 1. Comprehensive Education Solution with Easy Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** I really like how easy Agentforce Education is to use. It's powerful and the platform is open, which I find really beneficial. There's also a big community, and that's great because we have access to a lot of resources to troubleshoot or improve the app. Integrations with other tools are really simple, which is a plus for us. **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** I think there could be a multilayer of the admin and the audit trail should come free instead of needing a third-party integration or app by another module to implement that. It should really come free, not require us to purchase another separate module. Also, the cost of integration can be a concern. **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** I use Agentforce Education to serve as a platform beyond a simple CRM, acting as a single source of truth throughout the student journey. ### 2. Beyond anything else you can think of **Rating:** 4.5/5.0 stars **Reviewed by:** Jafeth L. | I.T. Project Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** The level of customization is impressive. You can do almost anything you wish, from single automation to full back-end development, this SAAS provides the tools to make anything you want possible. Before commiting to this system, we tried different alternatives, and to be honest, nothing comes close to the level of customization. I can confidently say that this is a perfect fit for our vision of service and school growth. One thing that gets my attention is their communities sites feature since its potential is huge! It allows you to form a community, to advertise, sell, get information, you name it, it's there. It is fully featured and offers vast amounts of personalization settings so your community will always be unique. Our customers are creating contracts in real-time thanks to it, and this eases our staff load. Once their contract is created to fulfil their needs, payments are allowed inside our community so customers don't have to wait long to purchase our services. From student enrollment to device rental, transportation options, etc. it's all there available. **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** Honestly, few things annoy me. For starters, feels like you need someone fully immersed in the system to provide compliance for all the things that change more than regularly (at least 3-4 times a year) in it. Their automation options are currently somewhat convoluted, since there are many options available for developers, and some are getting retired for no apparent reason, so development made on some options will need to be re-worked and tested. Also, when creating sandboxes, it becomes a pain to move data from production. The system should at least give users options to select and copy custom and standard information to their liking. **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** Student admissions and enrollment, data reliability, communication across the whole team and student's families, you can have up-to-date contact and emergency information, sync academic and financial information with other systems and much more. One problem we previously had is data reliability. Since our leads were contacting us in different ways, there was no way to accurately tell who was the last contact, or if any resolution was made for their case. Salesforce for education helps us in that regard. We are only beginning now, but integrations with other systems are coming in the mid-term. Standard assessments should be integrated, as well as our student information system and learning management systems. We expect to have everything connected and exchanging information, so enrollment is even easier for our customers. ### 3. Easy to navigate. **Rating:** 5.0/5.0 stars **Reviewed by:** Ashly M. | CUSTOMER SERVICES, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2022 **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** Was not hard to understand how the app works. Easy to navigate and if I had to explain to anyone how to use it I would feel confident in doing so. Compared to others I think this would be on the top of my list. **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** At the moment I do not find or see anything I dislike so far. Continuing using the Salesforce software if I happen to come across anything I will most definitely update my review for others to read as well as to help build a better app. **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** Making a better workplace and being in a good environment with less stress is key to having a good workday. Being more productive is the main thing on my list and having this be so easy helps me be more productive everyday. ### 4. Salesforce education cloud for University Students **Rating:** 4.5/5.0 stars **Reviewed by:** Saravanan K. | Head of Department, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2022 **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** It offers education management services for K12, Colleges as well as universities. Students, faculty, alumni, and administration can work smarter and will save time and effort. Salesforce CRM provides complete package for University to manage the core departments as well as admission, stipend, scholarships, placement, internship, alumni,etc. **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** Can be customized for AICTE regulations for universities and colleges. **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** It provides the complete student life cycle from admission to being alumni. Entire workflow is captured using the salesforce education cloud platform. ### 5. Exceptional CRM experience and support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2021 **Describe the project or task Agentforce Education (formerly Salesforce Education Cloud) helped with:** I have worked on Salesforce Higher Education instances for 2+ years both from the beginning of implementation to scaling the environment. Both have been leading higher education institutions not only working on student engagement, but enriching the community. **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** Ease of use and free training services for users of any caliber. They don't have to be incredibly tech savvy to get through their work day. The support services are great, whether youre submitting a question to the Trailblazer community or submitting a bug ticket; you'll always find the answer you're looking for. The scalability across the enterprise is amazing - Salesforce continues to come out with upgrades and patches which allows the enterprise to grow in the virtual realm. New additions are added that keep our users on their feet and drives adoption. From an Administration standpoint the click and drag code is amazing. You don't need to have an expert in computer science managing your instance. **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** I don't have many dislikes other than the cost - many first time implementers will get sticker shock when looking at salesforce Implementations. It's not so much of a dislike; but it's something to be wary of if you are thinking about proposing an implementation. **Recommendations to others considering Agentforce Education (formerly Salesforce Education Cloud):** Really focus on developing a well thought out RFP when moving forward with implementation partners. You'll want a partner who has done implementations specifically in the field of your interests. **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** Robust data collection, external communications and constituent history, and internal collaboration and streamlining. Salesforce eliminated data silos in both of my organizations. This tool brought together a single source of truth and now users won't have to email and ask for a report; things can be done easily, ad hoc, with increased up-time. The increase in productivity allows for workers to really focus on the more meaningful tasks like analysis and communication, because Salesforce assists so well with the menial tasks. ### 6. Educating Look's Dam Easy with Education Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Utkarsh P. | Admin member , Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** Education cloud features like multiple address management, credentials management, relationship management, TDTM trigger framework these features are really cool **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** There is nothing to deslike but it can provide some more eventing features. **Recommendations to others considering Agentforce Education (formerly Salesforce Education Cloud):** I recommend every educational University to use Salesforce for education as it is really easy to use and it easily sits on top of your current business to leverage it's potential. **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** Integration from external Application system to flow in data to Salesforce, than Enrollment Process automation and Eventing on education objects to know about student progress withing external system. ### 7. SpedAdvantage, making paperwork a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Mary S. | Mrs. Sifferath , Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2020 **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** Using SpedAdvantage through Salesforce has improved the way I do all of my special education paperwork. If you are a SPED teacher, you know how time consuming it can be. I could go on and on how this software has made it easier through better organization, reminders of upcoming due dates, accessible to a student’s team members, logging communication, the list goes on. **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** At times, SpedAdvantage may have a glitch or will not save items but when we run into those problems there are support personnel that are fast in response and very helpful with working through the problem. **Recommendations to others considering Agentforce Education (formerly Salesforce Education Cloud):** Please take the time to make sure that SpedAdvantage is right for your district and go through the structure of the forms so that they are formatted to fit your specific district needs and requirements. **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** I feel that students information is in a central location. It is easy to give all team members access to a students information and allows them to make changes without adding more to my plate so to speak, and allows school districts to customize their forms to their specific needs and types of information to include which many districts are different in their paperwork structure. Customer service is fast and easy. Transferring students to a new case manager is easy. ### 8. My experience - review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2021 **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** Managed packages available so you don't need to do everything from scratch **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** I dont have any dislikes with in till now **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** Like I mentioned managed packages is a great advantage of not doing everything from scratch ### 9. Salesforce for Higher Ed **Rating:** 5.0/5.0 stars **Reviewed by:** Leah M. | Business Analyst, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2018 **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** I like that Salesforce offers a product that helps break down the silo's within higher education. Using the Salesforce Advisor Portal combined with case management, allows visibility into what is happening with a particular student at any point in the recruitment or student life cycle. From prospect to alumni, we can see where the student has been and their experience thus far. **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** Nothing, I love Salesforce Education cloud for higher ed. **Recommendations to others considering Agentforce Education (formerly Salesforce Education Cloud):** Using SAL and case management together with Marketing Cloud offer a very transparent look into students within higher education. **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** We are solving an issue with transparency among different departments and use cases. Our advisors use Salesforce differently than our recruiters or support staff but all of them have needs that must be met and configured to play nicely. ### 10. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2019 **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** Organization of information allowing for easy accessibility and clean data management. Easy to train and software offers many customization features to better fit a company's needs. **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** Software being paired with other software programs can cause hiccups in efficiency. If using Salesforce at the same time as another software, there can be glitches between the two from time to time. **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** Data management, lead generation/progression, student lifecycles and tracking, documentation, etc. ### 11. Salesforce HEDA **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2019 **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** OOD allows connections across many different objects. Opportunities allow admission to track application through matriculation (and beyond for those who want to venture into current student enrollment) and more. Open source provides this platform with the ability to meet almost any requirement by Higher Education institutions **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** Some updates that should already be available, but have been taking time due to upvotes on the PowerofUs Hub (i.e. e-mail report .xls to user). **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** We are using this platform to track throughout enrollment funnel from Lead to Matriculation. Tracking conversions and knowing what lead sources provide the best ROI is helpful is planning purposefully for each recruitment cycle. ### 12. Flexible SIS System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2018 **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** Salesforce is a great tool to organize all of our students information. We are able to track students through their different stages and making it easier to connect with them. **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** There is a very steep learning curve with Salesforce for SIS and taking time to learn how to use it is the most time consuming part. **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** Being able to see where each student is, whether is a prospective student, current student, or alumni we are able to track what stage they are in. This makes it easier for use to connect with them and send them the proper information they need. ### 13. Great tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** This is a great tool. Our company has recently implemented sales force and it has been a great tool. **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** This is a new product and still learning the functions, however the instructions and guides could be more clear. **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** This is a great tool for shared data. ### 14. The Best **Rating:** 4.5/5.0 stars **Reviewed by:** Jenna F. | Sales and Marketing Manager, Aveda, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2018 **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** Salesforce is the absolute best. I use this to manage all of the leads coming into our school, then adjust each leads status to show who we've contacted, what class their interested in, if they've toured the school, and if they've enrolled! **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** I wish there was a way to automatically check for duplicate leads as they come in to Salesforce. We have to manually do this which is time consuming. **Recommendations to others considering Agentforce Education (formerly Salesforce Education Cloud):** Download apps and ad-ins to improve your user experience. **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** Keeping track of the lifespan of our leads. We can also see where each lead came from (our website, google search, social media page, etc.). ### 15. Seamless tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2019 **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** I like the seamless communications tools within it. Along with the paperless application process that I utilize it for. **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** I don’t like that it doesn’t seamlessly communicate with other software I use, such as Banner. **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** The communication plan is robust and automated, our application process is paperless and electronically available to all related staff. ### 16. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2018 **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** Using Salesforce for recruitment efforts has been a game changer. It is user-friendly and intuitive, increases efficiency and organization like crazy, and has opened up countless opportunities for us to refine our processes and offer applicants a better experience. **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** Honestly nothing; there is no perfect system, but Salesforce comes closer than anything else I've worked with. **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** One problem with managing a large volume of applicants is that people can easily slip through the cracks. By allowing us to create tasks for each step of the process (especially using if-then scenarios/conditional programming), Salesforce has allowed us to stay on top of each applicant. ### 17. Excellent tool for streamling the admissions process! **Rating:** 5.0/5.0 stars **Reviewed by:** Christine D. | Marketing and Client Services Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2018 **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** I liked being able to collaborate with my coworkers so we could all see what each other had done. **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** The overall user experience seemed outdated **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** Managing the pipeline of admissions and enrollment. We have realized where people are coming from and able to take detailed notes on everyone. ### 18. Bringing the corporate world together withe education **Rating:** 5.0/5.0 stars **Reviewed by:** William M. | Enterprise Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2018 **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** it is so easy to use and navigate. Helps plan out my day and weeks. Also helps with recaps with management for my accounts. **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** Sometimes the dropdowns are tedious and sometimes lead to laziness to not wanting to fill it all out. **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** Sales cycle correspondence has increased ### 19. Small Private School **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2018 **What do you like best about Agentforce Education (formerly Salesforce Education Cloud)?** The functionality is not watered down at all just because we are a smaller shop on a large platform. **What do you dislike about Agentforce Education (formerly Salesforce Education Cloud)?** The billing in general can be hard to follow **What problems is Agentforce Education (formerly Salesforce Education Cloud) solving and how is that benefiting you?** Process automation has been huge for us. It has helped with application processing communications etc. ## Agentforce Education (formerly Salesforce Education Cloud) Discussions - [Types of Educational Institutions](https://www.g2.com/discussions/types-of-educational-institutions) - 2 comments, 1 upvote - [Do universities use Salesforce?](https://www.g2.com/discussions/do-universities-use-salesforce) - 2 comments - [View Agentforce Education (formerly Salesforce Education Cloud) pricing details and edition comparison](https://www.g2.com/products/agentforce-education-formerly-salesforce-education-cloud/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+00%3A45%3A42+-0500&secure%5Bsession_id%5D=d628db90-c4e0-4899-8ff8-00875395db09&secure%5Btoken%5D=97493305717c668a347b336062e3695b346044b0b25d73dd209f36d54f6de121&format=llm_user) ## Agentforce Education (formerly Salesforce Education Cloud) Integrations - [Adobe Acrobat Sign API](https://www.g2.com/products/adobe-acrobat-sign-api/reviews) - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) ## Agentforce Education (formerly Salesforce Education Cloud) Features **Additional Functionality** - Faculty/Staff Management - Reporting & Statistics - Class Scheduling - Generative AI - K-12 - Parent Portal - Attendance Tracking - Classroom Management - Single Sign On - Records Management - Progress Reports - Customizable Reports - Access Controls/Permissions - Customizable Branding - Skills Assessment - Third-Party Integrations - Online Payments - Communication Management - Contact Management - Collaboration Tools - AI Copilot - Calendar Management - API - Financial Management - Student Portal - Library Management - Forms Management - Event Calendar - Blended Learning - Payroll Management - Student Information/Records - Independent/Private - Document Management - Learning Management - Activity Dashboard - Alerts/Notifications - Search/Filter - Enrollments/Onboarding - Email Management - Curriculum Management - Assessment Management - Gradebook - Course Authoring - Bookstore Management - Data Import/Export - Housing Management - Student Management - Admissions Management - Reporting/Analytics - Document Storage - Electronic Payments - Customizable Forms - Cafeteria Management - Activity Tracking - Facility Management - For Higher Education - Online Calendar - Self Service Portal - Attendance Management - Role-Based Permissions - Assignment Management - School District - Special Education - Registration Management - Parent/Student Portal **Functionality** - Email marketing - SMS Alerts - Event Management - Financial Management - Interview Scheduling - Mobile Application - Forms Automation - Marketing Automation - Lead Nurturing - Automated Reminders - Document Management - Alumni Management - Admissions Management - Assessment Management - Communication Management - Calendar Management - Application Management - Workflow Management - Candidate Management - Fee Management - Financial Aid Management - Forms Management - Class Scheduling - Registration Management **Platform Basics** - Alumni records and contacts - Networking events - Alumni events - Communication within alumni group - Alumni Engagement - Donation Collecting **Platform Basics** - Alumni events - Communication within alumni group - Alumni Engagement - Donation Collecting - Member directory - Networking opportunities **Data Management** - Analytical Tools - Integration APIs - Funnel Management - Prospecting Tools **Planning** - Creating plans - Scenarios **Platform Additional Functionality** - Fundraising events - Career portals - Newsletter Sharing - Member Portal **Platform Additional Functionality** - Fundraising events - Newsletter Sharing - Job Portals - Customization **Additional Functionality** - Third-Party Integrations - Communication Management - Activity Tracking - Email Management - Discussions/Forums - Email Templates - Content Management - Customizable Fields - Real-Time Analytics - Website Management - Social Media Integration - Job Board - Registration Management - Event Management - Engagement Tracking - Member Accounts - Alerts/Notifications - Membership Management - Email Reminders - AI Copilot - Event Scheduling - Campaign Management - Newsletter Management - Contact Management - Activity Dashboard - List Management - For Alumni Associations - Credit Card Processing - Data Import/Export - CRM - Event Ticketing - Fundraising Management - Electronic Payments - Email Marketing - Contact Database - Real-Time Notifications - Live Chat - Customizable Forms - Event Calendar - Generative AI - Reporting & Statistics - API - Customizable Branding - Access Controls/Permissions **Progress monitoring** - Degree progress - Reporting and analytics - Identifying at-risk students - Recording notes **Agentic AI - Admissions and Enrollment Management** - Multi-step Planning **Additional Functionality** - Mobile Access - Enrollments/Onboarding - Customizable Reports - AI Copilot - Customizable Branding - K-12 - Commenting/Notes - Reporting & Statistics - Scoring - Attendance Tracking - Self Service Portal - Drag & Drop - Electronic Payments - For Higher Education - Activity Dashboard - Role-Based Permissions - Real-Time Notifications - Billing & Invoicing - Data Import/Export - Generative AI **Outreach** - Messaging - Appointment scheduling - Alerts and Notifications - Self-Service tools - Mobility ## Top Agentforce Education (formerly Salesforce Education Cloud) Alternatives - [Slate by Technolutions](https://www.g2.com/products/slate-by-technolutions/reviews) - 4.4/5.0 (73 reviews) - [Workday Student](https://www.g2.com/products/workday-student/reviews) - 4.0/5.0 (55 reviews) - [Wisenet](https://www.g2.com/products/adapt-it-wisenet/reviews) - 4.2/5.0 (397 reviews)