Salesforce Data 360 (formerly Data Cloud) Reviews & Product Details

I really appreciate the ease of setup with Salesforce Data Cloud. Handling streaming data with very low latency is invaluable for my operations. The platform excels in optimizing latency and managing high data volumes effortlessly. I find its integrations with connectors like MuleSoft and S3 extremely beneficial. Overall, I think it's a fantastic product, deserving a recommendation score of 10. Review collected by and hosted on G2.com.

Nothing I can think of Review collected by and hosted on G2.com.

I love how Salesforce Data Cloud allows me to centralize data from different systems, greatly facilitating contact with customers thanks to the updated information. The interface is user-friendly and the data processing is efficient, which significantly improves marketing campaigns and information management. Review collected by and hosted on G2.com.

It can become tedious when handling too many fields. Review collected by and hosted on G2.com.

I’m really impressed by its potential - especially about what it can do with Agentforce Review collected by and hosted on G2.com.

The fact that a separate license needs to be purchased even if you already have Sales, Service, or Marketing cloud. Data Cloud plays such an integral part in the success of Agentforce, that it should come as a complimentary part of the Agentforce package. Review collected by and hosted on G2.com.

I love how Salesforce Data Cloud integrates seamlessly with our marketing, sales, and service clouds, providing a single source of truth. The unification and integration capabilities, especially with its AI features, make data management efficient and insightful, boosting our confidence in customer-related decisions. Review collected by and hosted on G2.com.

The consideration of cost and licenses presents a challenge when thinking about expanding the implementation of Salesforce Data Cloud to another office. Review collected by and hosted on G2.com.

It finally unifies all your data — prospects, applicants, students, and marketing interactions — into a single, real-time profile so you don’t have to manually pull or merge reports from multiple systems. Review collected by and hosted on G2.com.

It takes time and technical setup to connect and map all your data sources correctly, so the initial build can feel complex before the time savings kick in. Review collected by and hosted on G2.com.

The best thing is its ability to create a truly unified customer profile. It's a game-changer for stitching together customer data from different sources into one single, accurate view. I also love the seamless, native integration with Marketing Cloud. It lets us activate our unified audiences and create real-time segments for targeted campaigns very quickly. Review collected by and hosted on G2.com.

The initial setup can be complex and has a steep learning curve, especially for data ingestion and transformation. The UI for data mapping could be more intuitive. We had to spend a lot of time on the initial configuration, so having a solid data strategy in place before you start is essential. Review collected by and hosted on G2.com.

It's allowed us to get move large swaths of data once only storable in our CRM into more manageable platforms like Snowflake, which we can now access in Salesforce via Data Cloud without running into storage constraints. Review collected by and hosted on G2.com.

We recently ran into a report export row limit that we weren't expecting that required a custom work around, so I'd look forward to expanding that row limit in the future. Review collected by and hosted on G2.com.

Overall experience is exceptional,helps in powerful unification process and supports strong governance and compliance policies Review collected by and hosted on G2.com.

Pricing not suitable for small business but can be adapted if they use Salesforce products already Review collected by and hosted on G2.com.

What I like best about Salesforce Data Cloud is how it connects data from multiple sources and gives a unified view of the customer. It’s powerful to see all that information in one place and use it for more accurate insights Review collected by and hosted on G2.com.

I really like that Data Cloud connects and harmonizes data from multiple sources, giving teams a single source of truth. It makes it easier to personalize engagement and make data-driven decisions with confidence Review collected by and hosted on G2.com.

After attending Dreamforce, I am enthusiastic about the potential it offers for organizing and maximizing the value of customer support data for YouTube. Review collected by and hosted on G2.com.

I am cautious about the implementation complexity given our data sources are in a certain format Review collected by and hosted on G2.com.