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[
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](/products/salesforce-customer-success/reviews)

[

Salesforce Customer Success

](/products/salesforce-customer-success/reviews)

(387)4.4/5

Salesforce Customer Success is a community of customers and employees committed to driving success for our customers and our customers' customers. From easy to use resources to embedded solution experts, organizations can elevate their AI capabilities and get the most value out of their Salesforce investment. Our comprehensive success portfolio includes: Success Plans - 3 levels of innovative tools, guidance, and support to help you achieve your ambitious goals: - Standard Success Plan: Self-guided resources included with all licenses. - Premier Success Plan: Personalized programs and expedited support. - Signature Success Plan: Proactive partnership and the fastest support. Professional Services: Trusted advisors to help accelerate your time to value with AI + Data + CRM.

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### 58.0

Nps Score

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G2

Pinned by G2 as a common question

•

over 3 years ago

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[
# What is PSA in FinancialForce?
](/discussions/what-is-psa-in-financialforce)
What is PSA in FinancialForce?

[

HubSpot Implementers and Consultants

](https://www.g2.com/tags/hubspot-implementers-and-consultants)[

Salesforce Implementers and Consultants

](https://www.g2.com/tags/salesforce-implementers-and-consultants)[

FinancialForce Consulting Providers

](https://www.g2.com/tags/financialforce-consulting-providers)

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\<0\>0\>Upvotes

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2 Comments

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Salesforce+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Salesforce+Customer+Success+Discussions+section.&title=Salesforce+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-customer-success%2Fdiscuss)

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[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Salesforce+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-customer-success%2Fdiscuss%0aAsk+Salesforce+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Salesforce+Customer+Success+Discussions+section.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Salesforce+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-customer-success%2Fdiscuss%0aAsk+Salesforce+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Salesforce+Customer+Success+Discussions+section.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question")
G2

Pinned by G2 as a common question

•

almost 4 years ago

More Options
- 

[
# What is PSA in Salesforce?
](/discussions/what-is-psa-in-salesforce)
What is PSA in Salesforce?

[

HubSpot Implementers and Consultants

](https://www.g2.com/tags/hubspot-implementers-and-consultants)[

Salesforce Implementers and Consultants

](https://www.g2.com/tags/salesforce-implementers-and-consultants)[

Salesforce Pardot Consulting Providers

](https://www.g2.com/tags/salesforce-pardot-consulting-providers)[

Salesforce App Cloud Consulting Providers

](https://www.g2.com/tags/salesforce-app-cloud-consulting-providers)

[

Salesforce Community Cloud Consulting Providers

](https://www.g2.com/tags/salesforce-community-cloud-consulting-providers)[

Other Salesforce Consulting Providers

](https://www.g2.com/tags/other-salesforce-consulting-providers)[

Salesforce Analytics Cloud Consulting Providers

](https://www.g2.com/tags/salesforce-analytics-cloud-consulting-providers)[

Salesforce Commerce Cloud Consulting Providers

](https://www.g2.com/tags/salesforce-commerce-cloud-consulting-providers)[

FinancialForce Consulting Providers

](https://www.g2.com/tags/financialforce-consulting-providers)[

Service Cloud Consulting Providers

](https://www.g2.com/tags/service-cloud-consulting-providers)[

Salesforce Marketing Cloud Consulting Providers

](https://www.g2.com/tags/salesforce-marketing-cloud-consulting-providers)[

Salesforce CPQ Consulting Providers

](https://www.g2.com/tags/salesforce-cpq-consulting-providers)[

Salesforce CRM Consulting Providers

](https://www.g2.com/tags/salesforce-crm-consulting-providers)

Show More

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\<0\>0\>Upvotes

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2 Comments

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Salesforce+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Salesforce+Customer+Success+Discussions+section.&title=Salesforce+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-customer-success%2Fdiscuss)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Salesforce+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-customer-success%2Fdiscuss&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-customer-success%2Fdiscuss)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Salesforce+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-customer-success%2Fdiscuss%0aAsk+Salesforce+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Salesforce+Customer+Success+Discussions+section.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Salesforce+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-customer-success%2Fdiscuss%0aAsk+Salesforce+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Salesforce+Customer+Success+Discussions+section.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question")
G2

Pinned by G2 as a common question

•

about 4 years ago

More Options
- 

[
# What is a PSA module?
](/discussions/what-is-a-psa-module)
What is a PSA module?

[

Salesforce Pardot Consulting Providers

](https://www.g2.com/tags/salesforce-pardot-consulting-providers)[

Salesforce App Cloud Consulting Providers

](https://www.g2.com/tags/salesforce-app-cloud-consulting-providers)[

Salesforce Community Cloud Consulting Providers

](https://www.g2.com/tags/salesforce-community-cloud-consulting-providers)[

Other Salesforce Consulting Providers

](https://www.g2.com/tags/other-salesforce-consulting-providers)

[

Salesforce Analytics Cloud Consulting Providers

](https://www.g2.com/tags/salesforce-analytics-cloud-consulting-providers)[

Salesforce Commerce Cloud Consulting Providers

](https://www.g2.com/tags/salesforce-commerce-cloud-consulting-providers)[

FinancialForce Consulting Providers

](https://www.g2.com/tags/financialforce-consulting-providers)[

Service Cloud Consulting Providers

](https://www.g2.com/tags/service-cloud-consulting-providers)[

Salesforce Marketing Cloud Consulting Providers

](https://www.g2.com/tags/salesforce-marketing-cloud-consulting-providers)[

Salesforce CPQ Consulting Providers

](https://www.g2.com/tags/salesforce-cpq-consulting-providers)[

Salesforce CRM Consulting Providers

](https://www.g2.com/tags/salesforce-crm-consulting-providers)[

Salesforce Implementers and Consultants

](https://www.g2.com/tags/salesforce-implementers-and-consultants)

Show More

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\<0\>0\>Upvotes

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0 Comments

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[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Salesforce+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-customer-success%2Fdiscuss%0aAsk+Salesforce+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Salesforce+Customer+Success+Discussions+section.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Salesforce+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-customer-success%2Fdiscuss%0aAsk+Salesforce+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Salesforce+Customer+Success+Discussions+section.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question")
G2

Pinned by G2 as a common question

•

over 4 years ago

More Options
- 

[
# What professional services Does Salesforce offer?
](/discussions/what-professional-services-does-salesforce-offer)
What professional services Does Salesforce offer?

[

Salesforce CRM Consulting Providers

](https://www.g2.com/tags/salesforce-crm-consulting-providers)[

Salesforce CPQ Consulting Providers

](https://www.g2.com/tags/salesforce-cpq-consulting-providers)[

Salesforce Marketing Cloud Consulting Providers

](https://www.g2.com/tags/salesforce-marketing-cloud-consulting-providers)[

Service Cloud Consulting Providers

](https://www.g2.com/tags/service-cloud-consulting-providers)

[

FinancialForce Consulting Providers

](https://www.g2.com/tags/financialforce-consulting-providers)[

Salesforce Commerce Cloud Consulting Providers

](https://www.g2.com/tags/salesforce-commerce-cloud-consulting-providers)[

Salesforce Analytics Cloud Consulting Providers

](https://www.g2.com/tags/salesforce-analytics-cloud-consulting-providers)[

Other Salesforce Consulting Providers

](https://www.g2.com/tags/other-salesforce-consulting-providers)[

Salesforce Community Cloud Consulting Providers

](https://www.g2.com/tags/salesforce-community-cloud-consulting-providers)[

Salesforce App Cloud Consulting Providers

](https://www.g2.com/tags/salesforce-app-cloud-consulting-providers)[

Salesforce Pardot Consulting Providers

](https://www.g2.com/tags/salesforce-pardot-consulting-providers)

Show More

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\<0\>0\>Upvotes

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0 Comments

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[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Salesforce+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-customer-success%2Fdiscuss%0aAsk+Salesforce+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Salesforce+Customer+Success+Discussions+section.)

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 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

## Start a New Software Discussion

Have a software question?

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[Start A Discussion](/products/salesforce-customer-success/discussions/new)

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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/salesforce-customer-success.svg "Product Avatar Image")

### Have you used Salesforce Customer Success before?

Answer a few questions to help the Salesforce Customer Success community

[
Yes
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Yes
](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-customer-success%2Fdiscuss%3Fsmall_ask%3Dsalesforce-customer-success)
No

## Top Contributors in Salesforce Customer Success

1

 ![Vishnu S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishnu S.")
VS

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### [Vishnu S.](https://www.g2.com/users/15364fc4-213b-475c-afbe-561c35b6c1c1 "Vishnu S.")

Conga CPQ Developer

2 pts

2

 ![Shahin A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shahin A.")
SA

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### [Shahin A.](https://www.g2.com/users/shahinalam "Shahin A.")

Digital Marketer

1 pt

3

 ![Kunj P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kunj P.")
KP

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### [Kunj P.](https://www.g2.com/users/e8babc1b-4031-4824-bda1-df40a3893dbc "Kunj P.")

Senior Quality Assurance Specialist

1 pt