--- title: Salesforce Partner Cloud (formerly Salesforce PRM) Reviews meta\_title: 'Salesforce Partner Cloud (formerly Salesforce PRM) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 275 reviews by the users' company size, role or industry to find out how Salesforce Partner Cloud (formerly Salesforce PRM) works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 275 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Partnerships Management url: https://www.g2.com/categories/partnerships-management --- # Salesforce Partner Cloud (formerly Salesforce PRM) Reviews & Product Details Visit Website Grow revenue with a personalized partner experience, built using the #1 AI CRM. Win with outcomes-based onboarding and branded marketing assets. Guide faster partner selling with generative and predictive AI insights. Simplify partner management with automated fund requests and discounting. Ensure ongoing success, no matter the industry, with partner relationship management software that extends the power of Salesforce across your partner ecosystem. * * * Product Website Salesforce Partner Cloud (formerly Salesforce PRM) Seller [Salesforce](https://www.g2.com/sellers/salesforce) Discussions [Salesforce Partner Cloud (formerly Salesforce PRM) Community](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/discuss) Languages Supported English Solution Type All-in-One Overview by Oleg Kulda Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/pricing) ## Salesforce Partner Cloud (formerly Salesforce PRM) Integrations (2) What do users say about integrations? Verified by Salesforce Partner Cloud (formerly Salesforce PRM) [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Service (formerly Salesforce Service Cloud) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Market Leader ](https://www.g2.com/products/market-leader/reviews) Show More ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 4/29/2025 "Great Relationship To Keep You update with all Customer needs and Wants!" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? What I loved best about Salesforce Relationship tool it was it easy to use User Interface. Not much training was required to start using it right out of the box. It was easy to implement and it easy integrated into our other systems. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? The the cost is probably its biggest negative, but it such a great tool and easy to use that the cost ultimately did not become an issue. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Drive efficiency with built-in guidance, how-tos, and best practices Unlock marketing, sales, service, and commerce in one suite to accelerate your business growth Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 4/29/2025 "Easy to use and important to the business" 3.5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? We used this at my prior job where we would connect with brokers and any leads on the business would be inputted into the system using a format that we’ve put together to track relationship and business each broker brought us Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? The inputting aspect of it rather than the software itself as at times it would take a while to put in. Otherwise the areas of input were all relevant. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? It allowed our business to see and track which brokers brought it what business, industry, size, etc. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Solon A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solon A.") SA Solon A. Call Center Representative Small-Business (50 or fewer emp.) 4/29/2025 "Salesforce review" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? It helps business to manage and optimize their growth, the platform is very well comprehended and tracks all details with the sales force Crm Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? Salesforce is very direct and helpful, for me I like everything Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? It helps and improve the communication and relationship with other business or companies Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 3/5/2025 "Partner Relationship Management" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? I love the new tool utilized to connect with partner, we recently upgraded from a classic partner tool and the difference is night and day! The partner management tool creates a way for you to engage with Partners through Salesforce with similar appearance and functionality that you have with the internal salesforce system Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? The tool functions outside of the internal system for configuration purposes and requires awareness of where things are located. After attempting to work with expert coaches I still felt like nobody was providing enough information to enable usage, left it up to us to resolve setup struggles Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? The tool is connecting us with our affiliate sales and training partners. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![omogbeme a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "omogbeme a.") OA omogbeme a. CARE GIVER Mid-Market (51-1000 emp.) 5/7/2025 "Performance Task Manager" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? Event sales sub process non interrupting to match the pace and urgency of client Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? Synchronized access of third party vendors Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Cross Merchandise location selling authentication to create lead in due time for pros to increase likelihood to recommend software-as-a-service Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 5/4/2025 "SF PRM" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? We can easily interact or coordinate with our clients or partners through one centralized software. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? Nothing much but maybe a bit on the interface. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Less manual work as most of the time things and information are automated and centralized. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Raul V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raul V.") RV Raul V. Retailer Support Specialist Small-Business (50 or fewer emp.) 4/29/2025 "It is a great and easy experience." 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? That it keeps all accounts and cases in a safe and organized space. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? That it gets updated a lot frequently such as the layout. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? It is allowing me to connect with partners and keep cases solved in a properly manner. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite AK Alex K. Application Engineer Mid-Market (51-1000 emp.) 4/29/2025 "My work PRM System" 2.5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? Easy to login, using any Internet Browsers, It is pretty fast, easy to use Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? If I want to make changes, it is complicated to configure screen layout. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? It helps to fill in and find information about customers Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sabrina S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sabrina S.") SS Sabrina S. Account Executive Mid-Market (51-1000 emp.) 4/29/2025 "Salesforce is the best solutions for PRM" 4.5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? The ease of use doesn't come close to other platforms. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? If the settings aren't correct. Which tends to be an internal issue. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? It helps me focus on what I need to do each day. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 5/1/2025 "Great Product!" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? Salesforce PRM makes it easy to collaborate with partners by offering seamless integration, customizable portals, and tools for deal tracking, onboarding, and performance management — all in one place. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? Salesforce PRM can be complex to set up and manage, with a steep learning curve and potentially high costs for customization and licensing. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Salesforce PRM centralizes partner management, streamlines onboarding and deal tracking, and helps boost partner engagement and sales performance. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 14 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/pricing) Salesforce Partner Cloud (formerly Salesforce PRM) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cb3b5eaf2c709cf1d223cdf0e92fd468/impartner-prm.png "Product Avatar Image") Impartner PRM 4.5/5(566) [ Compare Now ](https://www.g2.com/compare/impartner-prm-vs-salesforce-partner-cloud-formerly-salesforce-prm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f3ef5e7b451aeccb2188f0e3f51d83d7/channelscaler.png "Product Avatar Image") Channelscaler 4.4/5(472) [ Compare Now ](https://www.g2.com/compare/channelscaler-vs-salesforce-partner-cloud-formerly-salesforce-prm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_54a4e6f659c7921c8a7978a1138db974/partnerstack.png "Product Avatar Image") PartnerStack 4.7/5(938) [ Compare Now ](https://www.g2.com/compare/partnerstack-vs-salesforce-partner-cloud-formerly-salesforce-prm) ##### ##### Salesforce Partner Cloud (formerly Salesforce PRM) Features Control Role-Based Permissions Opportunity Management Recognized Escalation Platform - 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