--- title: Salesforce Partner Cloud (formerly Salesforce PRM) Reviews meta\_title: 'Salesforce Partner Cloud (formerly Salesforce PRM) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 275 reviews by the users' company size, role or industry to find out how Salesforce Partner Cloud (formerly Salesforce PRM) works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 275 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Partnerships Management url: https://www.g2.com/categories/partnerships-management --- # Salesforce Partner Cloud (formerly Salesforce PRM) Reviews & Product Details Visit Website Grow revenue with a personalized partner experience, built using the #1 AI CRM. Win with outcomes-based onboarding and branded marketing assets. Guide faster partner selling with generative and predictive AI insights. Simplify partner management with automated fund requests and discounting. Ensure ongoing success, no matter the industry, with partner relationship management software that extends the power of Salesforce across your partner ecosystem. * * * Product Website Salesforce Partner Cloud (formerly Salesforce PRM) Seller [Salesforce](https://www.g2.com/sellers/salesforce) Discussions [Salesforce Partner Cloud (formerly Salesforce PRM) Community](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/discuss) Languages Supported English Solution Type All-in-One Overview by Oleg Kulda Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/pricing) ## Salesforce Partner Cloud (formerly Salesforce PRM) Integrations (2) What do users say about integrations? Verified by Salesforce Partner Cloud (formerly Salesforce PRM) [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Service (formerly Salesforce Service Cloud) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Market Leader ](https://www.g2.com/products/market-leader/reviews) Show More ![Rushabh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rushabh S.") RS Rushabh S. Senior Deployment Engineer Enterprise (\> 1000 emp.) 4/29/2025 "best indirect sales channel." 4/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? best stream lines partner platform sales ,growth also improves the partner engagement with easy to use feature and easy implementation which can be daily use to generate the leads and streamline the company growth. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? not and cost effective with lots of challenges. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? I was using the salesforce CRM for my organization and to generate the leads and streamline the sales growth helps me alot which leads me to do a carefull planning and lots of integration. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") CC Verified User in Computer Software Small-Business (50 or fewer emp.) 10/16/2025 "Great Training and Communication, but Ticket Resolution Needs Improvement" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? The training program and the communication between SF and the partners Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? The ticket process and the time frame for solving problems Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? The innovation products communications and the community Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Romeo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Romeo T.") RT Romeo T. Healthcare Account Representative Enterprise (\> 1000 emp.) 4/29/2025 "SF for tech sales" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? The ability to stay organized and have visibility to your work. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? I do not have any at the moment, it has been very useful Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Staying organized with our CRM It allows me to better prepare. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment") UB Verified User in Business Supplies and Equipment Mid-Market (51-1000 emp.) 6/10/2025 "Salesforce can do it all" 4/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? Managing relationships with partners and allowing them to have access to important information, but controlling the information they can see. It allows both parties to securely collaborate in one platform. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? I am unsure of all of the capabilities and sort of either stumbled upon them or were taught by someone else. it would be nice to advertise how to do some of these things. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? It keeps all of our information in one place (leads, client information, customer information, etc) which allows us to use just 1 system for everything. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") EC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 10/15/2025 "Great for Connecting Customers with Sales and Attendance Teams" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? Connect my customer with sales and attendance team Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? Nothing important issues or problems to report Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Visibility about sales, scheduling Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Joe W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe W.") JW Joe W. Software Engineer Enterprise (\> 1000 emp.) 4/29/2025 "Outdated but functional" 2/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? It has almost all of the functionality a sales rep would want for a relationship manager. account statuses, easy lookups.etc. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? Outdated user interface, user experience and flow to get from one area to another is wonky and confusing at times. some hi elements are confusing and unorganized categorically Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? helping me keep track of business and account relationships, account management and contact management Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jesse L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse L.") JL Jesse L. Customer representative/Advisor of Spotify Mid-Market (51-1000 emp.) 4/30/2025 "Feedback towards my experience using Salesforces" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? It's easy to managed and the tools can provide information that we need in assisting customer Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? Nothing, the tool itself is awesome and I really appreciate being able to use this feature Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? At first it was hard for me to navigate Salesforce, after quite a while I've gotten a hang of it and it's very easy to use to be honest Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Wendy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wendy C.") WC Wendy C. Field Staffing Manager Hospital & Health Care Mid-Market (51-1000 emp.) 4/30/2025 "Makes it easy for business growth!" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? Salesforce is a name that I can trust so it has worked out those kinks that other CRM/PRM might have. It allows communication to be transparent, collaborative and accessible to all users, which is great for businesses to grow, learn and build great relationships! Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? Definitely not super easy for us to set up - a little learning curve! Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Helps streamline communication Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Avinash V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Avinash V.") AV Avinash V. Deployment Support Technician Mid-Market (51-1000 emp.) 5/2/2025 "Awesome and User Friendly" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? Awesome and User Friendly interface I have ever seen. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? There is nothing to dislike about salesforce Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Assigning tickets to resolve clients queries Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Vivek A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivek A.") VA Vivek A. Business Development Manager Small-Business (50 or fewer emp.) 4/29/2025 "A good experience overall" 3.5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? The ease at which I can navigate through the leads and deals, making it user friendly. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? The cost of the subscription makes it difficult to be used. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Managing deals and prospects. We offer MS teams integration solutions for communication service providers. Salesforce PRM has been ideal for B2B2B market like ours, when it comes to managing all deals and prospects. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 14 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/pricing) Salesforce Partner Cloud (formerly Salesforce PRM) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cb3b5eaf2c709cf1d223cdf0e92fd468/impartner-prm.png "Product Avatar Image") Impartner PRM 4.5/5(566) [ Compare Now ](https://www.g2.com/compare/impartner-prm-vs-salesforce-partner-cloud-formerly-salesforce-prm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f3ef5e7b451aeccb2188f0e3f51d83d7/channelscaler.png "Product Avatar Image") Channelscaler 4.4/5(472) [ Compare Now ](https://www.g2.com/compare/channelscaler-vs-salesforce-partner-cloud-formerly-salesforce-prm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_54a4e6f659c7921c8a7978a1138db974/partnerstack.png "Product Avatar Image") PartnerStack 4.7/5(938) [ Compare Now ](https://www.g2.com/compare/partnerstack-vs-salesforce-partner-cloud-formerly-salesforce-prm) ##### ##### Salesforce Partner Cloud (formerly Salesforce PRM) Features Control Role-Based Permissions Opportunity Management Recognized Escalation Platform - Partner Relationship Management (PRM) Partner Portal Content Repository [ View More Features ](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/features) ## Top-Rated Alternatives [ ![PartnerStack](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PartnerStack") PartnerStack 4.7/5(938) ](https://www.g2.com/products/partnerstack/reviews) [ ![ZINFI Unified Partner Management (UPM)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ZINFI Unified Partner Management (UPM)") ZINFI Unified Partner Management (UPM) 4.9/5(726) ](https://www.g2.com/products/zinfi-unified-partner-management-upm/reviews) [ ![Impartner PRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Impartner PRM") Impartner PRM 4.5/5(566) ](https://www.g2.com/products/impartner-prm/reviews) [ View All Alternatives ](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/competitors/alternatives) ## Consulting Services for Salesforce Partner Cloud (formerly Salesforce PRM) [ ![Vicasso](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vicasso") Vicasso 3.4/5(5) ](https://www.g2.com/products/vicasso/reviews) [ ![Bluewolf](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bluewolf") Bluewolf 3.8/5(26) ](https://www.g2.com/products/bluewolf/reviews) [ ![Deloitte Implementation Services](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deloitte Implementation Services") Deloitte Implementation Services ](https://www.g2.com/products/deloitte-implementation-services/reviews) [See all Salesforce Partner Cloud (formerly Salesforce PRM) Providers](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/implementation) ##### Categories on G2 [Partner Ecosystem Platforms](https://www.g2.com/categories/partner-ecosystem-platforms)[Partner Relationship Management (PRM)](https://www.g2.com/categories/partner-relationship-management-prm)[Channel Incentives Management (CIM)](https://www.g2.com/categories/channel-incentives-management-cim) ##### Explore More [Best PIM software for eCommerce site](https://www.g2.com/discussions/what-s-the-best-pim-software-for-ecommerce-sites)[Which event networking and matchmaking platforms integrate seamlessly with marketing automation platforms for post-event follow-up?](https://www.g2.com/discussions/which-event-networking-and-matchmaking-platforms-integrate-seamlessly-with-marketing-automation-platforms-for-post-event-follow-up)[Best event management platforms in 2025](https://www.g2.com/discussions/exploring-the-best-event-management-platforms-for-2025) [Is Stratix Corporation worth it for large enterprise MMS deployments that need strong implementation support, or does managing mobility in-house deliver the same results at lower ongoing cost?](https://www.g2.com/discussions/is-stratix-corporation-worth-it-for-large-enterprise-mms-deployments-that-need-strong-implementation-support-or-does-managing-mobility-in-house-deliver-the-same-results-at-lower-ongoing-cost%20)[What are the highest rated owned media platforms for solo creators seeking to monetise audiences quickly?](https://www.g2.com/discussions/what-are-the-highest-rated-owned-media-platforms-for-solo-creators-seeking-to-monetize-audiences-quickly)[Pros and Cons Details](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)