--- title: Salesforce Partner Cloud (formerly Salesforce PRM) Reviews meta\_title: 'Salesforce Partner Cloud (formerly Salesforce PRM) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 275 reviews by the users' company size, role or industry to find out how Salesforce Partner Cloud (formerly Salesforce PRM) works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 275 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Partnerships Management url: https://www.g2.com/categories/partnerships-management --- # Salesforce Partner Cloud (formerly Salesforce PRM) Reviews & Product Details Visit Website Grow revenue with a personalized partner experience, built using the #1 AI CRM. Win with outcomes-based onboarding and branded marketing assets. Guide faster partner selling with generative and predictive AI insights. Simplify partner management with automated fund requests and discounting. Ensure ongoing success, no matter the industry, with partner relationship management software that extends the power of Salesforce across your partner ecosystem. * * * Product Website Salesforce Partner Cloud (formerly Salesforce PRM) Seller [Salesforce](https://www.g2.com/sellers/salesforce) Discussions [Salesforce Partner Cloud (formerly Salesforce PRM) Community](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/discuss) Languages Supported English Solution Type All-in-One Overview by Oleg Kulda Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/pricing) ## Salesforce Partner Cloud (formerly Salesforce PRM) Integrations (2) What do users say about integrations? Verified by Salesforce Partner Cloud (formerly Salesforce PRM) [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Service (formerly Salesforce Service Cloud) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Market Leader ](https://www.g2.com/products/market-leader/reviews) Show More ![Nidheesh N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nidheesh N.") NN Nidheesh N. Senior Enterprise System Developer Enterprise (\> 1000 emp.) 10/15/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "Great Improvements in Partner Portal, But Sharing Flexibility Still Lacking" 4/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? The Partner portal, along with the new loyalty management and enablement programs, has made a noticeable difference. These additions have improved the overall experience and provided more effective ways to engage and benefit from the platform. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? The Partner portal still requires more flexibility when it comes to sharing, as it is currently limited to sharing sets. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? The partner deal registration process and access to marketing funds are important aspects of the program. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Lokesh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lokesh B.") LB Lokesh B. CSR Small-Business (50 or fewer emp.) 12/26/2025 "Flawless Experience with Salesforce Partner Cloud" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? It's the most usefull crm in today's time and very user friendly. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? I don't see any downside by using Salesforce Partner cloud. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? It gives leads to the client depending on their Skills. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Taquilla A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taquilla A.") TA Taquilla A. Treasurer Enterprise (\> 1000 emp.) 4/30/2025 "The Best PRM experience" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? What’s most helpful resource to me is how I can implement integrations that an be set up with ease. I use saleforce every single day for my day to day activities and contact strategies. There are multiple features I can use within the platform to communicate with my customers from emails, calls, to text messages. Automation and process workflows help me stay in constant contact with my customers with ease. If there are ever ay issues, customer service is always available, friendly, and helpful. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? I really wish there were a way to streamline auto-email features. Ex: If a customer were to switch from an unworked lead to a working lead, it would be nice if an email could be send out automatically. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Salesforce removes a ton of heavy lifting. I am able to quickly navigate through an account, get the information needed, and move on. Salesforce reduces the amount of effort it takes to complete a task, making it easier to complete tasks and meet goals. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Bhanu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhanu P.") BP Bhanu P. developer Small-Business (50 or fewer emp.) 5/25/2025 "merits and demirts of PRM" 4.5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? Great exposure to real-world business tools Useful if you're aiming for roles in business analytics, CRM, or even tech sales Can boost your resume (because "Salesforce" sounds impressive!) Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? Bit complex at first—requires patience to understand Some features are locked behind paywalls or require company-level access Not that fun unless you have a specific project or goal Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Lack of Coordination: Many companies struggle to keep their partners updated and aligned. PRM makes it easier by offering a centralized platform to manage partner activities. Poor Communication: PRM provides built-in tools for messaging, deal registration, and content sharing, which improves how companies and partners communicate. Tracking Performance: It allows businesses to track partner performance and sales in real-time through dashboards and reports. Onboarding and Training: PRM helps in onboarding new partners quickly with guided training and resources. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Julia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julia S.") JS Julia S. Customer success consultant Mid-Market (51-1000 emp.) 9/18/2025 "Great Product" 4/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? Centralized collaboration, it is all in one place, reduces back and forth. There is also a lot of visibility and access to training which is great. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? There is a bit of complexity/a large learning curve, it can be overwhelming at first Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? They are solving our fragmented communication and lack of visibility as well as erasing the manual process. It is benefitting me by providing a clearer alignment, streamlined operations and stronger leverage of the system. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 10/16/2025 "Streamlined Partner Management with Some Setup and Usability Challenges" 3/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? Salesforce Partner Cloud makes it easy to manage partner relationships, track performance, share leads, and collaborate seamlessly in one platform, improving overall partner engagement and sales efficiency. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? It can be complex to set up and customize, and some users find the interface less intuitive with occasional data syncing or reporting challenges. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Salesforce Partner Cloud helps streamline partner management by providing a unified platform for lead sharing, deal registration, and performance tracking, resulting in stronger collaboration, faster sales cycles, and improved partner productivity. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![sayali p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sayali p.") SP sayali p. Quality Assurance Engineer Enterprise (\> 1000 emp.) 4/30/2025 "Salesforce PRM : Powerful for growth and smart solutions" 4/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? What i like most about salesforce PRM is its mobile access and overall flexibility, which makes it easy to use anytime, anywhere. It offers strong performance management features and a highly customisable partner portal that enhances the user experience. Additionally, the ability to efficiently manage and track all co-marketing funds is a great advantage. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? While sales force PRM offers many strong features but there are few areas that could be improved. The initial setup and configuration is a bit complex and cost is very high. Also the integration with third party tool is quite complex. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? It’s flexible for mobile access, it improved control over performance and fund. Also partner communication and deal tracking is very easy now. Review collected by and hosted on G2.com. Show More 5/14/2025 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") UM Verified User in Medical Devices Mid-Market (51-1000 emp.) 10/15/2025 "Great Hands-On, Customer-Focused Experience" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? As a relatively new customer of Salesforce Partner Cloud, my experiences so far have been quite positive. The interactions and sessions I've participated in have been very practical and focused on the needs of the customer. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? My experience so far has not been deep enough to offer any negative feedback. At this point, nothing specific stands out. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? I use this for automating administrative tasks in the call center. It helps streamline routine processes, making daily operations more efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 4/29/2025 "Easy to use, consolidated customer information" 5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? Salesforce PRM is a streamlined way for multiple teams to communicate the progress of an account. It contains information such as onboarding, customer communications, customer temperature, and renewal opportunities. Our team uses this at least every week. They have excellent customer support. Salesforce PRM is a well known platform, so it is easy to implement among teams and seamlessly integrate into a workflow. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? If Salesforce PRM is not integrated with other tools a company is using, the platform can be siloed. The information cannot be shared amongst cross functional teams that do not use Salesforce. This platform is most effectively used if there is an API to different platforms used by other teams. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? Communication between teams that take care of different customers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Chitrang S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chitrang S.") CS Chitrang S. Software Engineer Small-Business (50 or fewer emp.) 5/3/2025 "One of the best PRM software" 4.5/5 What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)? It helps in providing an in-depth understanding into our operations, that too in one place. It is an easy to use software, and has a lucid user interface. It also provides seamless integration. Customer support is quick and prompt as well. Review collected by and hosted on G2.com. What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)? The product can be a bit costly for small and medium businesses. Otherwise, it is a great product. Review collected by and hosted on G2.com. What problems is Salesforce Partner Cloud (formerly Salesforce PRM) solving and how is that benefiting you? This software helps in seamless and hassle-free PRM, helps clearly trace partner performance. It promotes greater visibility, transparency and good partner experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 14 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/pricing) Salesforce Partner Cloud (formerly Salesforce PRM) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cb3b5eaf2c709cf1d223cdf0e92fd468/impartner-prm.png "Product Avatar Image") Impartner PRM 4.5/5(566) [ Compare Now ](https://www.g2.com/compare/impartner-prm-vs-salesforce-partner-cloud-formerly-salesforce-prm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f3ef5e7b451aeccb2188f0e3f51d83d7/channelscaler.png "Product Avatar Image") Channelscaler 4.4/5(472) [ Compare Now ](https://www.g2.com/compare/channelscaler-vs-salesforce-partner-cloud-formerly-salesforce-prm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_54a4e6f659c7921c8a7978a1138db974/partnerstack.png "Product Avatar Image") PartnerStack 4.7/5(938) [ Compare Now ](https://www.g2.com/compare/partnerstack-vs-salesforce-partner-cloud-formerly-salesforce-prm) ##### ##### Salesforce Partner Cloud (formerly Salesforce PRM) Features Control Role-Based Permissions Opportunity Management Recognized Escalation Platform - 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