Akouayri H.
AH
Akouayri H.
Senior Salesforce Developer
Mid-Market (51-1000 emp.)
"Cost-Prohibitive, Opted for Alternative Backup Solution"
4/5
What do you like best about Salesforce Backup & Recover?

We don’t use salesforce backup we use own back up Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The price for the license was a bit high, which led us to choose our own backup solution instead. Review collected by and hosted on G2.com.

divya m.
DM
divya m.
Admin
Mid-Market (51-1000 emp.)
"Reliable Salesforce Backups with Intuitive UI, but Setup and Costs Can Be ChallengingS"
4/5
What do you like best about Salesforce Backup & Recover?

Own (OwnBackup) provides reliable, automated daily backups of Salesforce data and metadata. The restore and compare capabilities make it easy to recover data lost from user errors or integrations. I especially like the intuitive UI, audit trails, and the ability to perform sandbox seeding quickly for testing and development. It gives strong peace of mind for compliance and data recovery needs. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The initial setup and data restore configuration can be a bit complex, and the backup storage costs increase as data volume grows. Sometimes, large-restore jobs take longer than expected, and certain metadata types aren’t fully covered without manual configuration. The UI could also be more modern and integrated directly within Salesforce. Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Peace of Mind with Automatic Data Protection"
5/5
What do you like best about Salesforce Backup & Recover?

What I like most is the peace of mind—knowing our data is automatically protected, without our team having to manage it manually. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Restoring process can be complex. The cost is also high Review collected by and hosted on G2.com.

Andrew N.
AN
Andrew N.
Small-Business (50 or fewer emp.)
"Effortless Setup and Data Recovery, Though Pricey"
5/5
What do you like best about Salesforce Backup & Recover?

Setting up the system is incredibly straightforward, and searching for or restoring records from nearly any point in time is just as simple. Previously, reversing user imports that resulted in corrupted data was a major hassle, but now correcting these issues has become effortless. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Honestly, the only real drawback is the cost, since there are less expensive alternatives available. However, the amount of time it saves for back end individuals makes it worthwhile. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Enterprise (> 1000 emp.)
"Best Salesforce Tool"
5/5
What do you like best about Salesforce Backup & Recover?

Besides knowing that my data is easily recoverable from malicious or erroneous events, it would be how straightforward the platform is to use. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Sometimes it can be difficult to understand what exactly you are doing, and because you are dealing with your data, it can be nerve-wracking until you get the hang of it. Review collected by and hosted on G2.com.

ramya J.
RJ
ramya J.
Small-Business (50 or fewer emp.)
"Reliable Salesforce Data Protection, but Pricey and Sometimes Slow"
5/5
What do you like best about Salesforce Backup & Recover?

popular Salesforce ecosystem partner that provides data protection, backup, and recovery solutions for Salesforce users Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Own from Salesforce is a powerful backup and recovery solution, but it can be costly, especially for large orgs, and recent pricing model changes have frustrated some users. Restoring large volumes of data can be slow, and there are occasional limitations due to Salesforce API Review collected by and hosted on G2.com.

Pallavi G.
PG
Pallavi G.
Lead Developer
Hospital & Health Care
Enterprise (> 1000 emp.)
"Reliable Salesforce Data Protection with Some Setup and Cost Challenges"
4.5/5
What do you like best about Salesforce Backup & Recover?

Own from Salesforce offers dependable data backup, recovery, and sandbox seeding, giving us confidence that our critical Salesforce data is consistently protected. This reliability brings peace of mind, knowing our important information is always secure Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Initial setup and configuration can be a bit technical, and large data restores may take time. The licensing cost can also be high for smaller organizations or those with multiple environments. Review collected by and hosted on G2.com.

Michelle B.
MB
Michelle B.
Enterprise (> 1000 emp.)
"Effective Data Management with Useful Archive Features, but Cryptic Error Messages"
5/5
What do you like best about Salesforce Backup & Recover?

The archive and purge features have been very effective in helping us manage our Salesforce data storage. They make it much easier to keep everything organized and under control. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The error messages returned from the archive logs can be somewhat cryptic at times. This makes troubleshooting more difficult for us. Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Verified User in Information Services
Mid-Market (51-1000 emp.)
"I just love it"
3/5
What do you like best about Salesforce Backup & Recover?

The seamless and robust data recovery capabilities. The platform provides essential peace of mind with highly reliable, automated backups and granular restore options that work perfectly within the existing Salesforce environment. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The initial setup process and the associated licensing structure are unnecessarily complex. It can be challenging for smaller organizations to understand and implement without relying heavily on external professional services. Review collected by and hosted on G2.com.

Danielle S.
DS
Danielle S.
Salesforce Administrator/Developer I
Mid-Market (51-1000 emp.)
"Own: Reliable Daily Backups and Easy Sandbox Seeding"
4/5
What do you like best about Salesforce Backup & Recover?

This is an excellent backup tool. You always have to be prepared for the worst case

I scenarios, and before using Own, I used to handle backups manually every week. Now, with Own, that process happens automatically every day. Having daily backups has also been a lifesaver when bulk data changes haven't gone as planned.

I also use the sandbox seeding capabilities of Own. Which is a vast improvement over manual uploads into fresh sandboxes. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

The process of sandbox seeding can be time-consuming and feels somewhat clunky. Review collected by and hosted on G2.com.