Easy to use for backing up all data and restoring it back to the sandbox. Review collected by and hosted on G2.com.

It isn’t real-time in nature, and it also requires manual mapping. Review collected by and hosted on G2.com.

Once you set it up, you don't have to worry about it again. What I appreciate most is the ability to compare backups and easily identify what might be missing. As a developer, I find this tool especially valuable when working with several organizations and collaborating with multiple team members. Review collected by and hosted on G2.com.

The time it takes to complete the same backup seems to change each time, and I wish it were more consistent. Occasionally, the process is much too slow, which can be quite frustrating. Review collected by and hosted on G2.com.

This is exactly how the onboarding process should be handled. Instead of receiving a generic automated email with a link, I was paired with an expert who provided immediate value by summarizing best practices and productivity tips tailored to our needs. I’ve only been an admin for an hour, but this level of support makes me incredibly confident in the tool and excited to manage our backups with this team.

About the tool: easy to use, logical, scalable, ability to store with 2nd storage place - no surprise, it's Salesforce the world most loved CRM module. Review collected by and hosted on G2.com.

There are some areas that could be improved. For example, it's currently not possible to view the total space used. While there is an option to have exception objects, there isn't a way to whitelist objects, which is disappointing for an organization with 3,500 objects. Although I've only used it for about an hour so far, I am familiar with the ecosystem and trust that these suggestions will be taken into account. Review collected by and hosted on G2.com.

The reduction of storage in the main Salesforce org is beneficial, and having archived data accessible directly on the record page makes it easier to track previous information as well. also during the implementation, customer support or onboarding specialist was super awesome (not to forget that Will Penn helped a lot during this process)and the integration was also easy. just setup the policy , run the policy and check the logs. also the policy can be setup in such a way that we can set our own frequency of use for that. Review collected by and hosted on G2.com.

so far i have found any thing to dislike regarding salesforce backup. Review collected by and hosted on G2.com.

The onboarding specialist (Ashraf Bade) did such a great job on our first meeting taught me so much that I was able to get our CRM and compliance on the first day. Fantastic onboarding. Review collected by and hosted on G2.com.

Nothing! It is the best thing we could have onboarded to help us Review collected by and hosted on G2.com.

One advantage of Salesforce backup and recovery is that compared to other tools, it is already within the Salesforce Trust boundaries. That means, once you login, all the authentication is done by Salesforce compared to other tools where you have to separatelyn login. Review collected by and hosted on G2.com.

Compared to other tools i've tried like Gearset, I cannot do a comparison on the field value level when preparing for a restore. The other tool allows me to do drill down on the the field level value. Review collected by and hosted on G2.com.

I appreciate how Own from Salesforce simplifies the process of protecting, backing up, and recovering important data without causing any slowdown. The platform feels dependable and operates smoothly, which really helps reduce the stress of managing information. Review collected by and hosted on G2.com.

The only thing I dislike is that some of the setup steps can be confusing at first. It takes a little time to understand all the features, but once you get used to it, everything works really well. Review collected by and hosted on G2.com.

I like the easy access that Salesforce Backup & Recover provides. I also appreciate the UI because of the ease of access it offers. Additionally, the initial setup was pretty easy, making it a smooth process to get started. Review collected by and hosted on G2.com.

Speed Review collected by and hosted on G2.com.

It was helpful until they stopped allowing backups more than one minute at a time. UX was fine, it was free so we liked that. Little support with issue of not allowing fast backup after awhile. Review collected by and hosted on G2.com.

They took away the option to fast backup things. The made it so you had to space things out 1 minute at a time. Review collected by and hosted on G2.com.

It seamlessly integrates with Salesforce orgs for normal data as well as metadata backups. I was previously doing weekly exports and this has saved a ton of time and headache. This allowed the implementation of the tool to take an hour of my time. It is extremely easy to recover information in case of issues. You can search and restore information with a fine-tooth comb if you need to which is amazing. Review collected by and hosted on G2.com.

Their SSO documentation for Entra ID (previously Azure AD) was lacking detail, but the Own support team was quick and helpful to solve this issue for us. Review collected by and hosted on G2.com.