Nikhil C.
NC
Nikhil C.
Salesforce DevOps Engineer
Enterprise (> 1000 emp.)
"Great for Seeding and Backup, but Limited API Control and SSO Restrictions"
4/5
What do you like best about Salesforce Backup & Recover?

Seeding and backup. Easy configuration steps Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Less api control and restrictions around single sign on Review collected by and hosted on G2.com.

HV
Harshitha V.
Salesforce Developer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great Backup and Archive Features, but Occasional Performance Issues"
5/5
What do you like best about Salesforce Backup & Recover?

I like the backup and Archive process from Own Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

I dislike the performance issues sometimes Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Reliable Data Protection with Room for Smoother Restores"
5/5
What do you like best about Salesforce Backup & Recover?

Own gives true peace of mind when it comes to data protection. Automated backups, quick recovery options, and seamless integration with Salesforce mean you’re never scrambling to restore lost data or rebuild configurations. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Would love an even smoother restore workflows and faster support turnaround at times. Review collected by and hosted on G2.com.

DJ
Deepika J.
Mid-Market (51-1000 emp.)
"Great AI Features, Needs Better Marketing"
4/5
What do you like best about Salesforce Backup & Recover?

Ai capabilities are great ..agentuc experience Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

lack of marketing and sales ..not a known brand Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Powerful Automation and Flexibility, But Owner Permissions Need Improvement"
5/5
What do you like best about Salesforce Backup & Recover?

It gives a lot of control, flexibility, and automation benefits Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Owners automatically get edit/delete rights, even if field-level security restricts others Review collected by and hosted on G2.com.

NM
Natalie M.
Salesforce Platform Lead
Enterprise (> 1000 emp.)
"Peace of Mind"
4.5/5
What do you like best about Salesforce Backup & Recover?

Own provides us with peace of mind - we know our salesforce org is backed up daily. When we do need to replace data - which has largely been due to cleanup that was a bit more far reaching than intended - the restore process is very intuitive. Our new team members don't require extensive training sessions to become proficient with the product. We have always received the very best customer support from Own on technical questions, and our account team balances keeping us up-to-date with their newest products while respecting any budgeting or timing limitations on our part. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

We have not had a negative experience with the product or company staff, and have been a customer for almost five years. We are very satified. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Provides Peace of Mind for IT"
5/5
What do you like best about Salesforce Backup & Recover?

It helps our clients IT have peace of mind especially with all of the security incidents happening this year Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

I think overall it is a good platform. I hope there can be significantly cheaper pricing for emerging markets Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"Easy Data Archiving, but Support Can Be Slow"
4.5/5
What do you like best about Salesforce Backup & Recover?

Setting up and automatically archiving our data has been very straightforward. This has made a significant positive difference for us. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

At times, I find that the help team requires some additional prompting before they provide a solution. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
CL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Great Recovery Features"
4/5
What do you like best about Salesforce Backup & Recover?

It offers useful recovery options, allowing you to restore only the records you need rather than recovering everything. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

Since Salesforce took over, there has been no communication regarding the future course of action. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Enterprise (> 1000 emp.)
"Intuitive Salesforce Integration, but Backup Limitations Without Extra Tools"
4/5
What do you like best about Salesforce Backup & Recover?

I liked that it is integrated into Salesforce UI and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Backup & Recover?

It was not easy to backup certain objects that we needed to be able to restore for compliance purposes unless we bought both tools. Review collected by and hosted on G2.com.