--- title: Salesforce Backup & Recover Reviews meta_title: 'Salesforce Backup & Recover Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 415 reviews by the users' company size, role or industry to find out how Salesforce Backup & Recover works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 415 scale: '5' date_modified: '2026-08-14' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # Salesforce Backup & Recover Reviews **Vendor:** Salesforce **Category:** [SaaS Backup Software](https://www.g2.com/categories/saas-backup) **Average Rating:** 4.6/5.0 **Total Reviews:** 415 ## About Salesforce Backup & Recover Salesforce Backup & Recover - formerly Own Recover / OwnBackup - protects against the damaging consequences of data loss and corruption. Purpose-built for Salesforce architecture, it automatically protects your important data, metadata, sandboxes, files, attachments, and managed packages with daily and on-demand backups. Critically, backup operations do not consume your valuable Salesforce API limits, preserving access for your business-critical applications. It is easily deployed - you can begin protecting your data in minutes with an intuitive, user-friendly experience. When a data emergency strikes, Salesforce Backup & Recover’s market-leading recovery tools ensure minimal business disruption. Users can swiftly understand what data, metadata, or files have been impacted, then accelerate recovery by isolating and surgically restoring only the affected objects, records, and fields, ensuring healthy data remains intact. The solution automatically detects schema changes, ensuring your backups remain reliable even as you update and customize your Salesforce environment. Salesforce Backup & Recover also helps customers easily meet industry and regulatory requirements like GDPR and HIPAA, with features such as customizable retention policies and tools to manage and execute data subject access requests in your backup data. ## Salesforce Backup & Recover Pros & Cons **What users like:** - Users appreciate the **ease of use** of Salesforce Backup & Recover, finding it simple and effective for their needs. (67 reviews) - Users value the **seamless integration with Salesforce** , significantly reducing backup time and enhancing data recovery ease. (43 reviews) - Users appreciate the **dependable and secure backup solutions** from Salesforce Backup & Recover, ensuring consistent protection of data. (38 reviews) - Users praise the **responsive customer support** of Salesforce Backup & Recover, greatly enhancing their overall experience and satisfaction. (29 reviews) - Users value the **dependable data accuracy** of Salesforce Backup & Recover, ensuring their critical information remains secure and accessible. (25 reviews) - Users value the **easy restore** feature of Salesforce Backup & Recover, ensuring quick recovery from data corruption issues. (24 reviews) - Users find the **easy setup** of Salesforce Backup & Recover to be a major advantage for effortless maintenance. (24 reviews) - Data Security (20 reviews) - Restore Functionality (20 reviews) - Features (15 reviews) **What users dislike:** - Users find the **cost can scale quickly** , making Salesforce Backup & Recover potentially price restrictive over time. (23 reviews) - Users find **limitations during complex data restores** due to constraints, hindering the overall effectiveness of Salesforce Backup & Recover. (15 reviews) - Users face challenges with **lack of backup options** , requiring reliance on additional solutions for archival needs. (9 reviews) - Users find **restore difficulties** in Salesforce Backup & Recover, particularly with complex data and metadata operations. (9 reviews) - Users experience **slow backups** with Salesforce Backup & Recover, impacting efficiency when restoring large data volumes. (9 reviews) - Users find the **complexity** of Salesforce Backup & Recover a challenge, affecting usability and learning for new users. (8 reviews) - Difficult Setup (8 reviews) - Learning Curve (8 reviews) - Users find the **poor interface design** of Own from Salesforce to be inconvenient and less user-friendly. (7 reviews) - Time-Consuming (7 reviews) ## Salesforce Backup & Recover Discussions - [How can I become Ownbackup agent?](https://www.g2.com/discussions/how-can-i-become-ownbackup-agent) - 1 comment, 1 upvote - [when is the new version go live?](https://www.g2.com/discussions/25485-when-is-the-new-version-go-live) - 1 comment, 1 upvote - [What is the best way to ensure 3rd party products built natively within the SalesForce environment are also properly captured and backup?](https://www.g2.com/discussions/25403-what-is-the-best-way-to-ensure-3rd-party-products-built-natively-within-the-salesforce-environment-are-also-properly-captured-and-backup) - 1 comment, 1 upvote - [Why only few options are available for deploying metadata from one Environment to the other](https://www.g2.com/discussions/27074-why-only-few-options-are-available-for-deploying-metadata-from-one-environment-to-the-other) - 1 comment - [View Salesforce Backup & Recover pricing details and edition comparison](https://www.g2.com/products/salesforce-backup-recover/reviews?page=10&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+14%3A36%3A57+-0500&secure%5Bsession_id%5D=faa543e3-a5dd-493d-bb90-c1dbd8df2660&secure%5Btoken%5D=0cf14ebc297b7a70a55dcec313a7e88956f20c6ad48a8f270959601b15b3c1fb&format=llm_user) ## Salesforce Backup & Recover Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) ## Salesforce Backup & Recover Features **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - SaaS Application Variety - Storage Formats **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Management** - File Sharing - Security Standards - Encrypted Storage **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Salesforce Backup & Recover Alternatives - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (728 reviews) - [Spanning Backup](https://www.g2.com/products/spanning-backup/reviews) - 4.2/5.0 (211 reviews) - [Backupify](https://www.g2.com/products/backupify/reviews) - 4.2/5.0 (182 reviews)