--- title: Salesforce Backup & Recover Reviews meta_title: 'Salesforce Backup & Recover Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 415 reviews by the users' company size, role or industry to find out how Salesforce Backup & Recover works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 415 scale: '5' date_modified: '2026-08-14' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # Salesforce Backup & Recover Reviews **Vendor:** Salesforce **Category:** [SaaS Backup Software](https://www.g2.com/categories/saas-backup) **Average Rating:** 4.6/5.0 **Total Reviews:** 415 ## About Salesforce Backup & Recover Salesforce Backup & Recover - formerly Own Recover / OwnBackup - protects against the damaging consequences of data loss and corruption. Purpose-built for Salesforce architecture, it automatically protects your important data, metadata, sandboxes, files, attachments, and managed packages with daily and on-demand backups. Critically, backup operations do not consume your valuable Salesforce API limits, preserving access for your business-critical applications. It is easily deployed - you can begin protecting your data in minutes with an intuitive, user-friendly experience. When a data emergency strikes, Salesforce Backup & Recover’s market-leading recovery tools ensure minimal business disruption. Users can swiftly understand what data, metadata, or files have been impacted, then accelerate recovery by isolating and surgically restoring only the affected objects, records, and fields, ensuring healthy data remains intact. The solution automatically detects schema changes, ensuring your backups remain reliable even as you update and customize your Salesforce environment. Salesforce Backup & Recover also helps customers easily meet industry and regulatory requirements like GDPR and HIPAA, with features such as customizable retention policies and tools to manage and execute data subject access requests in your backup data. ## Salesforce Backup & Recover Pros & Cons **What users like:** - Users appreciate the **ease of use** of Salesforce Backup & Recover, finding it simple and effective for their needs. (67 reviews) - Users value the **seamless integration with Salesforce** , significantly reducing backup time and enhancing data recovery ease. (43 reviews) - Users appreciate the **dependable and secure backup solutions** from Salesforce Backup & Recover, ensuring consistent protection of data. (38 reviews) - Users praise the **responsive customer support** of Salesforce Backup & Recover, greatly enhancing their overall experience and satisfaction. (29 reviews) - Users value the **dependable data accuracy** of Salesforce Backup & Recover, ensuring their critical information remains secure and accessible. (25 reviews) - Users value the **easy restore** feature of Salesforce Backup & Recover, ensuring quick recovery from data corruption issues. (24 reviews) - Users find the **easy setup** of Salesforce Backup & Recover to be a major advantage for effortless maintenance. (24 reviews) - Data Security (20 reviews) - Restore Functionality (20 reviews) - Features (15 reviews) **What users dislike:** - Users find the **cost can scale quickly** , making Salesforce Backup & Recover potentially price restrictive over time. (23 reviews) - Users find **limitations during complex data restores** due to constraints, hindering the overall effectiveness of Salesforce Backup & Recover. (15 reviews) - Users face challenges with **lack of backup options** , requiring reliance on additional solutions for archival needs. (9 reviews) - Users find **restore difficulties** in Salesforce Backup & Recover, particularly with complex data and metadata operations. (9 reviews) - Users experience **slow backups** with Salesforce Backup & Recover, impacting efficiency when restoring large data volumes. (9 reviews) - Users find the **complexity** of Salesforce Backup & Recover a challenge, affecting usability and learning for new users. (8 reviews) - Difficult Setup (8 reviews) - Learning Curve (8 reviews) - Users find the **poor interface design** of Own from Salesforce to be inconvenient and less user-friendly. (7 reviews) - Time-Consuming (7 reviews) ## Salesforce Backup & Recover Reviews ### 1. Own backup **Rating:** 5.0/5.0 stars **Reviewed by:** Jigna K. | Salesforce Virtual Bootcamp 2023, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Backup & Recover?** Beat one for backup. We are using it . Good features and functionalitu **What do you dislike about Salesforce Backup & Recover?** Ther ks nothing like i do not like all features are good **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Acknup and archiei g data ### 2. Great Savings and Easy Setup, but Mass Unarchive Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Nick M. | Lead Salesforce Anaylst, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** I love being able to save money on data storage and easy it is to configure **What do you dislike about Salesforce Backup & Recover?** I wish it was easier to mass unarchive directly in Salesforce **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Data storage!! ### 3. Backing Up on my Own **Rating:** 5.0/5.0 stars **Reviewed by:** Peter K. | Solutions Architect, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** I like being able to backup things on my own. **What do you dislike about Salesforce Backup & Recover?** Well, it’s a good product so nothing of course. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It’s backing things up for me. ### 4. Great Functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Gina C. | Salesforce Administrator Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** Ease of use vc and functionality. Restore, seeding etc **What do you dislike about Salesforce Backup & Recover?** Finding and restoring one record can take a long time **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** DR and seeding sandboxes ### 5. Efficient Salesforce Backups, but Pricing Feels High **Rating:** 5.0/5.0 stars **Reviewed by:** Jaswanth G. | GTM Systems Salesforce Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** That it is really efficient with the backups from salesforce **What do you dislike about Salesforce Backup & Recover?** Nothing at the moment. But the pricing feels expensive. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Keeping our backup safe. ### 6. Great for Seeding and Anonymizing, but Template Creation Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Anna F. | Salesforce Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** Seeding and anonymizing templates post refresh of lower orgs **What do you dislike about Salesforce Backup & Recover?** Creating exact seeding templates with partner users enabled **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Seeding Backups for DR purposes ### 7. Great Backup Automation, but Installation Takes Too Long **Rating:** 4.5/5.0 stars **Reviewed by:** Pravesh S. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** Automation of backup and retrival … out box **What do you dislike about Salesforce Backup & Recover?** Lenghty time to installation and configure took some month to **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Backup and restore ### 8. Excellent Real-Time Backup, but Pricing Could Be Better for Small Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Brittany H. | CEO & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** They have a great product for real time backup **What do you dislike about Salesforce Backup & Recover?** The price could be more attractive for small businesses **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Real time backup ### 9. Easy Data Backups, but Permissions Management Is Tedious **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** Own makes it easy for us to back up our data. After initial setup it feels like there's very little you need to do. The backups are easy to access. **What do you dislike about Salesforce Backup & Recover?** Anytime you add new objects or fields you need to ensure the user has permissions. This quickly becomes annoying. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Having a secure backup that we can access ### 10. Great Backup and Archive Features, but Occasional Performance Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Harshitha V. | Salesforce Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Backup & Recover?** I like the backup and Archive process from Own **What do you dislike about Salesforce Backup & Recover?** I dislike the performance issues sometimes **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Backup, recover and archive ### 11. Reliable Data Protection with Room for Smoother Restores **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** Own gives true peace of mind when it comes to data protection. Automated backups, quick recovery options, and seamless integration with Salesforce mean you’re never scrambling to restore lost data or rebuild configurations. **What do you dislike about Salesforce Backup & Recover?** Would love an even smoother restore workflows and faster support turnaround at times. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** The ability to automate the backup of all Salesforce environments ### 12. Powerful Automation and Flexibility, But Owner Permissions Need Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Salesforce Backup & Recover?** It gives a lot of control, flexibility, and automation benefits **What do you dislike about Salesforce Backup & Recover?** Owners automatically get edit/delete rights, even if field-level security restricts others **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It solves problems of data loss, compliance, and performance by providing secure backup, recovery, archiving, and data management—helping organizations protect, optimize, and better leverage their Salesforce data. ### 13. Peace of Mind **Rating:** 4.5/5.0 stars **Reviewed by:** Natalie M. | Salesforce Platform Lead, Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Salesforce Backup & Recover?** Own provides us with peace of mind - we know our salesforce org is backed up daily. When we do need to replace data - which has largely been due to cleanup that was a bit more far reaching than intended - the restore process is very intuitive. Our new team members don't require extensive training sessions to become proficient with the product. We have always received the very best customer support from Own on technical questions, and our account team balances keeping us up-to-date with their newest products while respecting any budgeting or timing limitations on our part. **What do you dislike about Salesforce Backup & Recover?** We have not had a negative experience with the product or company staff, and have been a customer for almost five years. We are very satified. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Own backs up our salesforce landscape - it is reliable, which allows us to focus efforts on delivering enhancements for our end users. The Backup solution, once implemented, provides security/insurance with virtually no ongoing maintenance efforts on our part. ### 14. Provides Peace of Mind for IT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** It helps our clients IT have peace of mind especially with all of the security incidents happening this year **What do you dislike about Salesforce Backup & Recover?** I think overall it is a good platform. I hope there can be significantly cheaper pricing for emerging markets **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It is the peace of mind of having a backup solution ### 15. Easy Data Archiving, but Support Can Be Slow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** Setting up and automatically archiving our data has been very straightforward. This has made a significant positive difference for us. **What do you dislike about Salesforce Backup & Recover?** At times, I find that the help team requires some additional prompting before they provide a solution. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Archive our data and a backup ### 16. Great Experiences with Own **Rating:** 5.0/5.0 stars **Reviewed by:** Lili C. | Salesforce Solution Architect, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Salesforce Backup & Recover?** Setting up the backup jobs is super easy, and getting the error notifications is also helpful. **What do you dislike about Salesforce Backup & Recover?** Sometimes running the seeding in our dev sandbox for CPQ takes a lot of steps and trial to error. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Ensure we have a business continuity ### 17. Seed with ease **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Backup & Recover?** The ability to seed sandboxes with complex anonymized data is great. **What do you dislike about Salesforce Backup & Recover?** There is a bit of a learning curve. It’s not terrible, but it does take a moment. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Own is our primary backup solution and supports sandbox seeding for UAT. ### 18. Peace of Mind and Effortless Recovery **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Salesforce Backup & Recover?** Peace of mind of having a recovery solution **What do you dislike about Salesforce Backup & Recover?** So far I have liked everything, such as the ease of use. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Knowing my data is backed up and that I can be alerted when mass data changes occur. ### 19. Best Backup Tool: User-Friendly and Low Maintenance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** This is the best backup tool I have used. It requires very little maintenance and is extremely user-friendly. **What do you dislike about Salesforce Backup & Recover?** At the moment, I can't think of anything to mention. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** The product offers strong data integrity and protection. ### 20. Own backup and testing Salesforce **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Salesforce Backup & Recover?** The seeding feature is most useful and most used feature that is used in our dev process. We use the seedinf feature almost daily to populate or dev orgs with data, significantly improving the working and testing environments for our devs. With Salesforces copy org feature, it is really easy to deploy new sandboxes with data. Owns customer support is always quick to respond, follow-up and care about our questions and issues. **What do you dislike about Salesforce Backup & Recover?** Some custom or managed package apps cannot be accessed in the seeding feature. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Data seeding of Sandboxes has been a huge benefit and has solved having to create data manually for testing and development. The backup feature provides peace of mind, knowing that if anything happens in Production, Own will have our backs...back-ups. ### 21. Own is great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Backup & Recover?** Ease of use and overall awesomeness. We have used the product for years. **What do you dislike about Salesforce Backup & Recover?** It would be better if we could restore metadata a bit simpler **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Keeping our data safe and backed up. ### 22. OWN Archiving Helped Us Cut Storage from 200% to 86% **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Backup & Recover?** We utilize the archiving product of OWN. Tool our storage from over 200% to a manageable 86%. **What do you dislike about Salesforce Backup & Recover?** Nothing to dislike yet, they have helped with our storage issues. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Archiving ### 23. Flexible and Scalable Solution for Salesforce Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Backup & Recover?** Extremely flexible and scalable for Salesforce. **What do you dislike about Salesforce Backup & Recover?** Not much. Does what I need it to do and is easy to pull back data. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Recovery, seeding and archiving. ### 24. Dope Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Salesforce Backup & Recover?** The people are amazing adbadfadfkjhadfkjdahfkjdh **What do you dislike about Salesforce Backup & Recover?** nothing to dislike about own adkbfadkjfhadjkfh **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** keeps the bad guys away from our data ### 25. Fantastic application to protect your data and meta data **Rating:** 4.5/5.0 stars **Reviewed by:** Anit S. | Head of Technology Platforms, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about Salesforce Backup & Recover?** This application has saved me a several times when a user or a admin has by mistake cause an issue that has bigger impacts on the system. Own came in handy to restore and recover data and meta data on various occasions. It's really handy for GDPR and to find specific Items from historic backups. **What do you dislike about Salesforce Backup & Recover?** I wished it had more platforms and applications that it could back up and support. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Back when own was not owned by Salesforce it supported Me in terms of backing up the companies data and meta data without using salesforces native tool which lacked feature features such as automated daily backups ### 26. Great Anonymization and Searchable Backup, but Needs More Learning Resources **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Backup & Recover?** Anonymization, searchable backup are great features **What do you dislike about Salesforce Backup & Recover?** Need for more trails to learn and understand **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Daily backups, governance ### 27. Ecstatic About Own! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan Y. | Salesforce Operations Manager, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Salesforce Backup & Recover?** Before Own's backup solution I was pulling files manually, it was a time consuming nightmare! I looked at over 25 other providers and all quickly fell short on functionality, security and audits. I am happy that we chose Own and haven't regretted it ever. Setting up the backup is VERY easy and monitoring is a breeze. When refreshing our UAT sandbox it takes no more than 5 minutes to reconnect and move on. **What do you dislike about Salesforce Backup & Recover?** It would be great to hear back from support. I have opened cases and not heard back. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** We use Own to backup our Salesforce system. It used to take hours a week to pull manual files and now we backup daily and it is automated! ### 28. A Worthwhile Investment for Ultimate Data Protection. **Rating:** 5.0/5.0 stars **Reviewed by:** Yuri C. | Strategic Advisor, Enterprise Information Technology Architect, Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2024 **What do you like best about Salesforce Backup & Recover?** User-Friendly and Intuitive Interface: I consistently praise Own Backup for its ease of use and intuitive interface. Navigating the platform is straightforward, with tasks made simple and efficient, allowing me to quickly access the information I need. I would highlight a user-friendly design as a key factor that enhances productivity, and the interface is both intuitive and approachable. Reliable and Efficient Backup Solution: Own Backup is a dependable and effective backup solution. I appreciate the peace of mind that comes from knowing our data is securely backed up and can be quickly restored if needed. Although we have not yet experienced a disaster recovery scenario, I express high confidence in the platform's robust backup and restore processes. The speed and accuracy of data recovery are particularly valued, making Own Backup a trusted choice for safeguarding critical information. Outstanding Customer Support: The customer support provided by Own is an exceptional. I’m praising the team’s responsiveness and helpfulness. The support experience is a fantastic and a pleasure to work with. I receive timely assistance whenever needed. This level of reliable support further enhances the overall my experience and reinforces confidence in the platform. **What do you dislike about Salesforce Backup & Recover?** Looking forward to having Certification training available for each of Own's application. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** 1. We have been using Own Backup for data restoration over the past three years and are very satisfied with the product's performance and user-friendly interface. 2. At the same time, we activated the Seeding and Anonymizing tool ( Own Accelerate), which has been a fantastic addition. It enables us to create data sets for seeding our sandboxes, significantly simplifying our workflow. 3. We also leverage the Own Data Archiving app, which helps manage the large volume of emails we receive. By archiving emails and freeing up Salesforce storage space, we can efficiently manage our data while retaining the ability to quickly restore archived records back into Salesforce when needed. 4. Additionally, Own's extensive Knowledge Base has proven to be a valuable resource, providing helpful information whenever required. ### 29. Own has been a god send in times of crisis **Rating:** 5.0/5.0 stars **Reviewed by:** Anit S. | Technical Platform Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Salesforce Backup & Recover?** OwnBackup offers robust and comprehensive data backup solutions designed to protect critical business data. We use it for Salesforce and nCino and it is easily backed up or recovered. The implementation is a few clicks and logins away; it does not take a rocket-scientist to do this. Our data is backed up every night and I log into Own at least once a week to review datasets. Own worked closely with me to understand my unique needs and tailored the solution that provided me the most value. This customer-centric approach is why I have maintained a long-term partnership from the previous company to the other. Own is committed to innovation and continuously improving its offerings. They invest heavily in research and development to stay ahead of emerging threats and technological advancements, ensuring their customers benefit from the latest in data protection technology. Easily integrated within the business and your data is safe forevermore! **What do you dislike about Salesforce Backup & Recover?** It may be slight more expensive for smaller business, however, it is worth it for bigger businesses. The coverage of application suite isn't as vast as I would like as I love the product and wished other applications could be integrated in it too. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Own solves critical problems related to data protection for businesses using cloud-based platforms like Salesforce and nCino. As a Salesforce/nCino user, it prevents data loss from human error, malicious activity, and system failures by providing automated, reliable backups and rapid recovery. Own ensures data integrity, aids in compliance with regulatory requirements, and supports business continuity by minimising downtime. It facilitates safe data migration within Salesforce, and offers proactive monitoring and alerting to address potential issues before they escalate. ### 30. Perfect tool for the job. Creates huge piece of mind **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer E. | Salesforce delivery manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Salesforce Backup & Recover?** Using OwnBack up is such an easy process. I use the backup function for Salesforce data and Sandbox seeding. **What do you dislike about Salesforce Backup & Recover?** I have not found anything I do not like about it. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** It has allowed me to easily create backups of our Salesforce data, whereas before, it was a manual process. The sandbox seeding function also means we have the correct data when testing and using sandboxes. Sandbox seeding creates peace of mind that the data we are using isn't actual customer data. ### 31. Own backup is great tool I used ever for backup **Rating:** 5.0/5.0 stars **Reviewed by:** Ariel A. | Salesforce Business Analyst & Implementer, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Salesforce Backup & Recover?** ownbackup help me to backup my salesforce org (production and sandbox) and the setup the tool into our company and org is so simple. The seeding option is so awesome and we can move data between sandbox's without any excel lookup between id's and compatible action **What do you dislike about Salesforce Backup & Recover?** the new interface is not comfortable. It is very slowly, stuck a lot and I prefer the old one **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** backup all our org in secure platform that passed our company cyber security. All the data from all org (production and sandbox) is available globally for restore, seeding and more ### 32. Own is a very user-friendly platform with all the necessary resources **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Salesforce Backup & Recover?** The Own platform is very easy to use, almost all the functionalities are very intuitive and user friendly. It is a platform that brings us confidence and peace of mind as we know that all our data and metadata is backed up on a daily basis, always following best practices and respecting important factors such as GDPR, retention and API Consumption. Connecting or archiving an Org is very simple to perform, the platform also has extra features that help you recognize missing permissions and alerts for abnormal behavior on the platform. A positive point is the fact that you can search for records, compare them considering the backup history and restore them as needed, even considering related records, which is usually a challenge in other platforms. **What do you dislike about Salesforce Backup & Recover?** There is not much flexibility in where the data is stored, such as different cloud solutions or even in the customer's own cloud. The platform pricing is a bit difficult to understand as it depends on the storage and the number of users. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Own solves the data and metadata backup problem for our Salesforce organizations. Salesforce does not have a friendly and complete backup solution and I think that ends up creating a big problem such as data corruption, data and metadata loss and time related information comparison. Backup is a functionality that should be considered a must in a Salesforce implementation, and Own does that job easily, always following best practices. ### 33. Professional responsive backup software with first-class support **Rating:** 4.5/5.0 stars **Reviewed by:** Beth K. | Salesforce Platform Manager, Machinery, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Salesforce Backup & Recover?** Own account reps meet with us regularly to make sure we are using their products effectively, share any new product info, and answer questions. They want their customers to succeed! **What do you dislike about Salesforce Backup & Recover?** The software is not cheap but as with most things in life, you get what you pay for! **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Own gives us peace of mind that our salesforce platform is backed up effectively and efficiently. The Sandbox seeding feature is also great to help with testing functionality in our sandboxes before moving through our environments. ### 34. Best platform for Salesforce Backup **Rating:** 5.0/5.0 stars **Reviewed by:** Sai Santosh P. | Salesforce Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Salesforce Backup & Recover?** Best Thing about Own, is its comprehensive and automated approach to data protection for Salesforce. Below are some of the best features I like most about. Automation: The ability to schedule daily automated backups ensures that data is consistently protected without manual intervention, reducing the risk of human error. Reliability: Consistently reliable backups mean that data is always available for restoration when needed. User-Friendly Interface: The intuitive design of the user interface makes it accessible for users with varying levels of technical expertise. Robust Support: The availability of dedicated support representatives and comprehensive documentation ensures that users have the help they need when they need it. And the best part is there Community and Resources, including forums and user groups, offers additional support and insights from other users. **What do you dislike about Salesforce Backup & Recover?** For highly complex data environments, the recovery process might require advanced configuration and expertise and In some cases, recovering large or highly intricate datasets can be time-consuming and require meticulous planning to ensure a successful restoration. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Basically we are using Own for backup, recovery, and replication services, ensuring that Salesforce data is protected against accidental loss, corruption, or malicious attacks and understanding Own and its impact on Salesforce data protection empowers me to provide better support, offer informed recommendations, and stay relevant in the evolving landscape of cloud data management tools. This knowledge ultimately enhances my ability to assist users effectively and ensure they can leverage the best tools for their data protection needs. ### 35. One of the best experiences in IT implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Tim D. | Head of Imports and Quality Management, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Salesforce Backup & Recover?** Implementing Own was one of the best experiences I've had in 20+ years. Sales reps were open and transparent. No promises that weren't kept. Negotiating and closing the contract was straight forward. Setup was as easy as you could imagine. Literally just a few clicks. Training covered everything in one 60 min session. And for the most important part: it is easy to use and just delivers. Restoring records that were (accidentally) deleted months ago takes minutes and is straight forward. This would all be possible using Salesforce's export and import functions but Own makes it a lot easier and safer. Highly recommended! **What do you dislike about Salesforce Backup & Recover?** I have nothing negative to say about Own. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Helps restore lost data and meta data. ### 36. Own works great for backup and restore! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Salesforce Backup & Recover?** The product is easy to use, the UI is great, and makes complex tasks like sandbox seeding and data anonymization as simple as it can be. **What do you dislike about Salesforce Backup & Recover?** Targeting and disabling automations for data restore could be improved. This is surprisingly a manual process when restoring data. They offer limited automatic disabling of automations in seeding and anonymization, but not with restore. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** We have requirements to backup our Salesforce data, and to anonymize the production data in our sandboxes. Own helps solve both of these issues in one complete package. ### 37. Must have for Salesforce Databackup and Sandbox Seeding **Rating:** 5.0/5.0 stars **Reviewed by:** Mitesh S. | Management Information System Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Salesforce Backup & Recover?** Ease of use Sandbox Seeding Data Anonymisation Meeting compliance requirements for data retention **What do you dislike about Salesforce Backup & Recover?** Definitely there are no downsides, but always an opportunity to improve/innovate - guidance (implement AI features) to assist with creating Sandbox seeding templates and Data Anonymisation templates. - easier view of data compare (to check differences between old data and current backup) **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** - Data backup - Sandbox seeding - Data Anonymisation ### 38. You can break your PROD and restore it back without impacting the business **Rating:** 5.0/5.0 stars **Reviewed by:** Raju R. | Salesforce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2024 **What do you like best about Salesforce Backup & Recover?** I am personally feeling happy to use this tool for restore the data/metadata and datamasking. We are taking 4 to 5 days to perform the post refresh activities, whereas using OWN tool takes less time and no need to prepare a template everytime. **What do you dislike about Salesforce Backup & Recover?** The application has performed satisfactorily, with no notable drawbacks observed. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Datamasking, restore the modified/missed configuration in salesforce ### 39. Solid Product, Amazing Onboarding! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Salesforce Backup & Recover?** I have a lot of experience vetting and purchasing new products, and this was one of the best implementation experiences I've had. Hamza & Tash were never pushy and went above and beyond to answer my questions and show me how things worked so that I could recommend the product to our management with confidence. The product itself is a great fit for our orgainization. We are growing the number of teams using Salesforce on a daily basis, so we need a backup solution that can not only help us in case of disaster, but also to help us sort out the issues caused by a lot of people working with mission critical data. **What do you dislike about Salesforce Backup & Recover?** One confusing aspect that I had to describe in detail to our approvers was the minimum order pricing model. It's not "bad" and Own is very upfront and transparent about it. It just seems complicated. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** As we increase the number of folks using our Salesforce instatnce, and the complexity of the processes we're using it for we needed a robust, daily backup system. This will help in case of disaster, and, given the granular restore capabilities, it will help with troublshooting the human error and data governance issues that alway come up. ### 40. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Tilly M. | Salesforce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Salesforce Backup & Recover?** We can rely on Own to backup our data in the background without having to worry about it! The best thing the software does is give you peace of mind that your data is protected as salesforce won’t do that for you, so if you’re ever to lose data then Own has got it protected. **What do you dislike about Salesforce Backup & Recover?** Nothing so far, it's a great product and easy to navigate and use. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Protecting our data. ### 41. Highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Vincent P. | Client Services Project Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2024 **What do you like best about Salesforce Backup & Recover?** Biggest upside for me is having my Salesforce data backed up automatically. Can easily compare backups to find data changes. Alerts are great to notify of large amounts of changes that might have gone unnoticed. **What do you dislike about Salesforce Backup & Recover?** I don't have any complaints or problems so far. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Automatic data backup instead of Salesforce's manual backup. Peace of mind that if I ever have to restore data it will be a much simpler process. ### 42. OwnBackup for your Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmet D. | Salesforce Architect, Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Salesforce Backup & Recover?** Easy to use, easy to take backup and easy to restore **What do you dislike about Salesforce Backup & Recover?** There is nothing that i don't like about ownbackup **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Backup ### 43. Own takes the same mundane process and supercharges it with efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Salesforce Backup & Recover?** Own's data backup tool is their main product, but the hidden gem is the data seeding tool, as well as their development team behind it. Customer Support answers any issue I have very promptly. **What do you dislike about Salesforce Backup & Recover?** I don't dislike anything about the product nor the company. Products are fantastic as well as the team behind them. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Own is a top of the line data back up tool that makes the entire process extremely simple. ### 44. Can't wait to use them more **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren L. | Sr Salesforce Admin, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Salesforce Backup & Recover?** Their service is amazing! Our man who trained us was so wonderful **What do you dislike about Salesforce Backup & Recover?** Nothing yet that we know of. Just ready to do so much not sure where to start **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Archiving data. Backing up data for us and archiving the massive amount of data we have ### 45. Fantastic customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Mark V. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Salesforce Backup & Recover?** I provided a ton of useful information and you rejected it. Thanks for wasting my time. I now know never to come back here, or rely on your reviews again. We have been a customer for several years now, their solutions continue to be top-notch. Upgrades have always been seamless, and they keep their feature roadmap moving forward. Easy to use, cost-effective backup and archiving solution. Their tools definitely help my organization ensure we maintain ISO 27001 certification. The best part has been their suppor teams: Recently we had an emergency issue on Superbowl Sunday of all days in which their solution became inaccessible after a Salesforce instance migration. Their support team contacted me within an hour - on a Sunday night - to resolve the issue and get us working again before Monday morning. **What do you dislike about Salesforce Backup & Recover?** They do have a minimum number of users required, which exceeds the number of actual users we have in our organization today. For our company, we do feel we are still getting strong value for our dollars even if we have more licenses than needed, though this would not be the case for every organization. There is the capability to export your archived data to other data sources, which is helpful to present archived data for reporting or other needs. While backup restoration does not take long, we have discovered that the CSV export format takes an enormously long time to complete. Instead, we use the export to cloud storage option, which has automation to keep things up-to-date and performs faster. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** The Own solution solves: - Archiving of data from our Salesforce system to allow us to manage data storage costs - Provides cost-effective backup capabilities (including data, files, and metadata) - Backups and archives are easy to search, and users have self-serve capabilities to restore archived data back in to the main instance - We use their Sandbox Seeding tool to refresh our sandboxes with production data while maintaining critical object relationships, so we have a valid test environment - Their Anonymizer tool is critical to anonymize that production data when seeded in sandboxes, to ensure sensitive PII data from production is not found in sandbox environments. ### 46. Easy to use Product with Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Salesforce Backup & Recover?** Own has been lifesaver when it came to archiving and backing up our org data. It saved my company so much money to use their services. It was super easy to implement and the support team have been great. **What do you dislike about Salesforce Backup & Recover?** There aren't many downsides that come to mind when it comes to using Own. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** We needed an easy and cost effective way to backup our Salesforce org and Own was the way to go. We were also running out of storage space in our Salesforce org and using Own's Archive application was significantly cheaper than just buying more storage outright. ### 47. Thorough and complete **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Salesforce Backup & Recover?** Implementation is quick. Integration with Salesforce is very straigth forward; even when sandboxes are refreshed. Easy to work with. Great features like seeding, template creation, permissions report and also reports from completed backups. Customer Support is fast and very efficient. We use it all the time. **What do you dislike about Salesforce Backup & Recover?** I do not like that when I need to reauthenticate a sandbox, after it was refreshed, it creates it as a new service. I do not like that there's only one master admin; it is very inconvenient an restrictive. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Own is the company's our main backup tool for Salesforce. ### 48. Ownbackup Feedback **Rating:** 4.5/5.0 stars **Reviewed by:** vivek v. | Technical Team Lead, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Salesforce Backup & Recover?** We are engaged with ownbackup from last five years and product is excellent. It has helped us to rescue many times during production data and meta data mismatch issues. We can fully really the feature it offers **What do you dislike about Salesforce Backup & Recover?** The infrastructure need to be more enhanced to serve the customer data. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Data and metadata loss and regular data backup ### 49. Great tool for leveraging backups and archiving **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Salesforce Backup & Recover?** Own offers ease to use experience in comparison to another tools without compromising detailed information about what is happening in the jobs. The smart alerts and archiving capabilities are a plus. Customer support offers fast response when we needed and we had support all the way rhtough the implementation. **What do you dislike about Salesforce Backup & Recover?** Still needs localized support. The documentation seems to be avaiable in two different websites leading to confusion. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** We're using Own to comply to legal requirements on backups and data retention. ### 50. Highly recommend Own **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2024 **What do you like best about Salesforce Backup & Recover?** Everyone from Own has been super helpful when onboarding to a new product such as Archive and support the enhancement of our Backup implementation. **What do you dislike about Salesforce Backup & Recover?** There is nothing I dislike about Own or it's products. If a feature you want does not exist, they will bring the request back to the Product team. **What problems is Salesforce Backup & Recover solving and how is that benefiting you?** Reduce the amount of data storage in our Salesforce orgs which will result in an more efficient Salesforce org once all old data is removed. ## Salesforce Backup & Recover Discussions - [How can I become Ownbackup agent?](https://www.g2.com/discussions/how-can-i-become-ownbackup-agent) - 1 comment, 1 upvote - [when is the new version go live?](https://www.g2.com/discussions/25485-when-is-the-new-version-go-live) - 1 comment, 1 upvote - [What is the best way to ensure 3rd party products built natively within the SalesForce environment are also properly captured and backup?](https://www.g2.com/discussions/25403-what-is-the-best-way-to-ensure-3rd-party-products-built-natively-within-the-salesforce-environment-are-also-properly-captured-and-backup) - 1 comment, 1 upvote - [Why only few options are available for deploying metadata from one Environment to the other](https://www.g2.com/discussions/27074-why-only-few-options-are-available-for-deploying-metadata-from-one-environment-to-the-other) - 1 comment - [View Salesforce Backup & Recover pricing details and edition comparison](https://www.g2.com/products/salesforce-backup-recover/reviews?filters%5Bnps_score%5D=5&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A13%3A58+-0500&secure%5Bsession_id%5D=71cfff83-eafd-4aa1-8e50-8fc3eea020b1&secure%5Btoken%5D=7a7dbda23c95575148a19916df802d55f568bed74140377855c92b45dd939eef&format=llm_user) ## Salesforce Backup & Recover Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) ## Salesforce Backup & Recover Features **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - SaaS Application Variety - Storage Formats **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Management** - File Sharing - Security Standards - Encrypted Storage **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Salesforce Backup & Recover Alternatives - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (728 reviews) - [Spanning Backup](https://www.g2.com/products/spanning-backup/reviews) - 4.2/5.0 (211 reviews) - [Backupify](https://www.g2.com/products/backupify/reviews) - 4.2/5.0 (182 reviews)