It has allowed us to priced an "Amazon like experience" for our prospective donors to be able to shop our various 5000 funds to pick what they want to support. Review collected by and hosted on G2.com.

Other than merchandising a lot of customizations require IT. Review collected by and hosted on G2.com.

What I like best about Salesforce Commerce for B2C is how seamlessly it combines flexibility, scalability, and customer experience.

It provides a robust architecture that allows brands to deliver personalized and consistent shopping journeys across every channel — web, mobile, and even in-store. Review collected by and hosted on G2.com.

What I dislike about Salesforce Commerce for B2C is that while it’s extremely powerful, it can also be quite complex and rigid in certain areas.

The learning curve is steep — especially for teams that are new to the Salesforce ecosystem — and customizing or integrating deeper features often requires specialized development skills. Review collected by and hosted on G2.com.

Customizability and ease of use (once you know how to use) Review collected by and hosted on G2.com.

Some processes are at times complicated or time consuming Review collected by and hosted on G2.com.

It offers easy scalability and personalization. Review collected by and hosted on G2.com.

The setup can be complex, and the licensing can be expensive. Review collected by and hosted on G2.com.

The personalization aspect of it all and also how simple it is to create flows that work with marketing cloud. Review collected by and hosted on G2.com.

I haven’t been on it too long so nothing yet. Review collected by and hosted on G2.com.

Salesforce B2C Commerce cloud provide a best things like

- Bussiness manager (Admin)

- Storefront (User)

- In admin side we don't want to do any changes. basic requirements are provided by the bussiness manager.

- If we need to implement the whishlist or back in stock functionality then we need to add only cartridge.

- For payment gateway we just need to add plugin cartridge.

- easy to implementation for any pluing or link cartridge to achive the any functionality.

- Many big brands frequetly are using this plateform. Review collected by and hosted on G2.com.

- SFCC needs to add some technical person for customer support not just only good communicator. Review collected by and hosted on G2.com.

The interface is excellent; it's intuitive and easy to use. Review collected by and hosted on G2.com.

The task I carry out has not presented any problems. Review collected by and hosted on G2.com.

It is easy to use and we are able to make changes quickly. Review collected by and hosted on G2.com.

There are quite a few additional things we still need to purchase or use in order to make everything work properly. Review collected by and hosted on G2.com.

I appreciate the platform's ability to handle pricing in different currencies, which is crucial for my global business operations. I also find the non-click-to-code setup advantageous, as it simplifies the technological implementation without the need for extensive coding knowledge. Review collected by and hosted on G2.com.

I found the initial setup of Salesforce Commerce for B2C slightly difficult due to gaps in consulting and product developer knowledge within the team. The setup process appeared to be challenging owing to a lack of experience in setting up cloud technology, which meant our team had to bring in another member to help address knowledge deficiencies. Review collected by and hosted on G2.com.

The system makes it easier for us to work directly with our customers though one system. Review collected by and hosted on G2.com.

It can take several weeks of learning to successfully begin reporting and using the extent of sales force Review collected by and hosted on G2.com.