SD
Shona D.
Senior Operations Specialist
Mid-Market (51-1000 emp.)
"Salesforce An Amazing Tool to have"
5/5
What do you like best about Salesforce B2B Commerce?

One of the things I like about Salesforce is that you can customize your work. You can manage leads, contacts, customers, and more, maximizing your potential to close opportunities. The platform excels in lead management and scoring, helping you prioritize, and nurture leads effectively. When it comes to reporting it takes the cake above others, Salesforce offers robust analytics, allowing you to track performance, identify trends, and make data-driven decisions. With over 1,000 integrations, salesforce seamlessly connects with other software solutions you might use. This flexibility is crucial for businesses with complex needs. Salesforce provides excellent customer support, ensuring you have assistance when needed. It's easy to use, I constantly use Salesforce frequently on a daily basis.Salesforce is implemented with plenty of business all over the world. I always here someone talking about Salesforce no matter where I am located. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

I don't really see anything wrong with Salesforce. You might double up on your notes accidentally but, other than that it's perfect. Review collected by and hosted on G2.com.

Shruti B.
SB
Shruti B.
Accounting Specialist L2
Mid-Market (51-1000 emp.)
"Facilitates Necessary tools for B2B businesses"
4.5/5
What do you like best about Salesforce B2B Commerce?

It readily adapts to business growth, accommodating changing needs without requiring significant on-site infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

The pricing structure of the platform, which is determined as a percentage of sales revenue, may have significant challenges for smaller enterprises. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"what makes salesforce a reliable choice"
5/5
What do you like best about Salesforce B2B Commerce?

Best CRM for compatiablity, compiling your daily workflow and communication. the user experencie is top quality with an easy to understand and user friendly interface for all your daily tasks.

One of my favorite feature is the ability to compile different types of dashboards to easily track daily work without any thought. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

only thing I can say , It would be nice if sales force automacally compiled accounts and contacts together that match and compile duplicate information automataclly because there is so much information. Review collected by and hosted on G2.com.

Verified User in Retail
CR
Verified User in Retail
Small-Business (50 or fewer emp.)
"B2B Commerce Platform with Robust Features"
4/5
What do you like best about Salesforce B2B Commerce?

I appreciate the platform’s ability to streamline complex B2B sales processes, offering features like bulk ordering, contract pricing, and automated quotes. The seamless integration with CRM tools and its scalability are major advantages for businesses looking to grow. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

The initial setup and customization can be time-consuming, and the learning curve is steep for new users. Additionally, the cost can be a barrier for smaller companies that may not need the full range of features. Review collected by and hosted on G2.com.

Sbusiso V.
SV
Sbusiso V.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Salesforce review"
5/5
What do you like best about Salesforce B2B Commerce?

What I like most about Salesforce is that it makes managing projects very easy and organized. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

Setting it up may be a bit complex for inexperienced users but the support team is always available to assist. Review collected by and hosted on G2.com.

PG
Pooja G.
Lead Development Representative
Enterprise (> 1000 emp.)
"Salesforce is a good CRM tool for sales activities"
5/5
What do you like best about Salesforce B2B Commerce?

Salesforce commerce has an intutive interface than can reduce cost and it's interface is so wasy to use while loading and exporting the data. It also has a good feature to load a massive data and a very ease to use for the customer support as it contains all the features to tract the opportunities and activities happened for any of the account or company is loaded in the SFDC. In Salesforce, your data will remian safe. It also a very good feature for reporting, dashboard, and for analysis part, you can create any type of report you want in SFDC. Salesforce is a ease of integration, as it can create an upload the massive data with the help of API. Salesforce commerce is better for SMB or MMS market and also helps to track the frequency of activites happend or how many accounts are in pipeline to close the deal with the clients. It's ease of implementation makes the working on SFDC smooth and clear. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

Sometimes due to maintenece oe any updation is goin on, in that case it might run slow, otherwise I don't have seen any problem ocuuring while using Salesforce. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Ironic with a name like Lightning (good but tedious and slow)"
4.5/5
What do you like best about Salesforce B2B Commerce?

Relatively straight forward once you are properly onboarded.

Good for tracking my own leads and business but also looking at past history with an account. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

Super slow , which is ironic considering they call it salesforce lightning Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Enterprise (> 1000 emp.)
"Informative"
4.5/5
What do you like best about Salesforce B2B Commerce?

ability to centralize customer data, automate sales processes, and drive data-driven decisions for better business outcomes. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

complexity and steep learning curve, which can be overwhelming for new users without proper training. Review collected by and hosted on G2.com.

Vishwa P.
VP
Vishwa P.
Salesforce Developer
Mid-Market (51-1000 emp.)
"My experience with Salesforce Commerce for B2B"
5/5
What do you like best about Salesforce B2B Commerce?

Salesforce Commerce for B2B is very easy to implement and use. I frequently use this platform. I have multiple features to integrate and it is very easy to integrate and it give good customer support. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

I don't find any dislike or disadvantage of Salesforce Commerce for B2B. Review collected by and hosted on G2.com.

Verified User in Capital Markets
UC
Verified User in Capital Markets
Small-Business (50 or fewer emp.)
"Nice product requires more resources"
4.5/5
What do you like best about Salesforce B2B Commerce?

Excellent idea and cooler products to setup the online pretty quickly. User interface is very intuitive Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

Lack of resources, no developer org to practice easily. Review collected by and hosted on G2.com.