Verified User in Consumer Goods
CC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"seamless, personalized, and efficient digital commerce experience"
5/5
What do you like best about Salesforce B2B Commerce?

Analytics and Reporting was very useful to understand the customer behavior, purchasing patterns Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

the cost is bit too hight with implementation cost as an add on to licences Review collected by and hosted on G2.com.

CM
Clare M.
Small-Business (50 or fewer emp.)
"It’s been fantastic"
5/5
What do you like best about Salesforce B2B Commerce?

Really connecting with our audience better Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

I don't have any complaints about the platform Review collected by and hosted on G2.com.

Dhruv D.
DD
Dhruv D.
Mobile Growth Strategist
Mid-Market (51-1000 emp.)
"Ultimate source of truth!"
4.5/5
What do you like best about Salesforce B2B Commerce?

Records for Deals, Stages, Report building, integrations Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

Complicated report building system, Difficulty in creating dash boards Review collected by and hosted on G2.com.

Sahil A.
SA
Sahil A.
Inside Sales Manager
Mid-Market (51-1000 emp.)
"Salesforce Commerce for B2B - one of the most seamless CMS platform."
4.5/5
What do you like best about Salesforce B2B Commerce?

I absolutely love the customization part.

Other features I like:

Bulk Ordering/booking

Order/customer management Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

The features are quite satisfying but it is not cost economic, also it is quite complext to configure Review collected by and hosted on G2.com.

Verified User in Automotive
CA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Cibi's take on SF B2B Commerce"
4.5/5
What do you like best about Salesforce B2B Commerce?

Users can search for processes and this specific need of the end user can be catered to in Commerce cloud.

Easy accessible documentation for the cloud technicalities.

Order Management is easier while using SF Commerce Cloud B2B. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

The User Interface and User Experience can be improved.

The response time can be improved by reducing the latency. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"Escelente commerce platform focused on results"
5/5
What do you like best about Salesforce B2B Commerce?

It makes day to day inplementation easier for marketers, amazing workflow and generates great results Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

At the moment nothing, at the beginning its confusing but once you get to use it its super simple and user friendly Review collected by and hosted on G2.com.

RK
Rohan K.
Marketing
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Amazing CRM Software for Business"
5/5
What do you like best about Salesforce B2B Commerce?

Leveraging Salesforce Sales Cloud empowers organizations with a dynamic and personalized platform engineered to streamline sales procedures, foster synergy, and amplify efficacy in nurturing customer connections. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

Dont have any things for dislike. Best Salesforce Commerce for B2B. Review collected by and hosted on G2.com.

Mahir B.
MB
Mahir B.
Graduate Engineer Trainee(Sales & Application )
Enterprise (> 1000 emp.)
"Honest review of sales forces after 3 years using experience"
4.5/5
What do you like best about Salesforce B2B Commerce?

In sales we can directly create lead, opportunity in just few simple steps.

We can manage our pipline project and easily differenciate between actual business vs business to be expected.

We can monitor our total sales activity and planned our calander as per opportunity created. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

We need some simple desk board for sales force.

I think sales force should ads feature like desk board sharing and collaboration with our colleagues. Review collected by and hosted on G2.com.

Sujay G.
SG
Sujay G.
Senior Developer
Mid-Market (51-1000 emp.)
"Salesforce commerce cloud for B2B"
5/5
What do you like best about Salesforce B2B Commerce?

Salesforce commerce cloud for B2B is more likely Salesforce experience cloud where user can go to their store from contact. It's very much user friendly and easy to Integration with other services. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

Currently Salesforce commerce cloud lounch lwr templates for store design but in market we don't have much resources to understand about it. Review collected by and hosted on G2.com.

Gaurav A.
GA
Gaurav A.
Senior Analyst, Digital & Mobile Analytics
Enterprise (> 1000 emp.)
"Efficiently tracking Prospects"
4.5/5
What do you like best about Salesforce B2B Commerce?

Helps in tracking prospects and storing demographic data of clients Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

Integration of organisation tools is difficult Review collected by and hosted on G2.com.