--- title: Salesforce Agentforce Reviews meta_title: 'Salesforce Agentforce Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1200 reviews by the users' company size, role or industry to find out how Salesforce Agentforce works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 1200 scale: '5' date_modified: '2026-07-12' parent_category: name: Agentic AI url: https://www.g2.com/categories/agentic-ai --- # Salesforce Agentforce Reviews **Vendor:** Salesforce **Category:** [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders) **Average Rating:** 4.3/5.0 **Total Reviews:** 1,200 ## About Salesforce Agentforce Salesforce Agentforce is an enterprise agentic AI software platform that helps organizations build, deploy, manage, and govern AI agents that can autonomously assist customers, employees, and partners across digital and voice channels. Agentforce is designed for enterprises that want to operationalize AI agents at scale while maintaining control, security, and trust. It brings together humans, applications, AI models, and business data into a unified system where agents can reason, take action, and collaborate with people. The platform supports the full agent lifecycle—from creation and testing to deployment, supervision, and continuous improvement—using both low-code and pro-code tools. Agentforce is used by teams across customer service, sales, IT, operations, HR, marketing, and industry-specific workflows. Agentforce enables organizations to deploy AI agents that work continuously, execute business logic, and integrate with existing systems. Agents can handle structured and unstructured data, reason through complex tasks, and hand off to humans when needed. Key capabilities and components include: - Agent development and orchestration tools that support building, testing, deploying, supervising, and scaling AI agents using conversational, low-code, and pro-code experiences. - Hybrid reasoning architecture that combines deterministic workflows with large language model (LLM) reasoning to ensure predictable execution while handling nuance and natural language interactions. - Multichannel and voice support, allowing agents to engage users across web, mobile, chat, and phone with consistent behavior and brand-aligned voice experiences. - Intelligent Context processing, which extracts and structures information from unstructured and multimodal data sources so agents can respond accurately and take relevant actions. - Lifecycle management and supervision, including batch testing, performance monitoring, and tools to refine agent behavior over time. Agentforce includes built-in trust, governance, and security features to support enterprise requirements: - Configurable guardrails to reduce hallucinations, bias, and off-topic responses. - Data protection and governance controls such as grounding, access controls, auditability, and privacy safeguards. - Enterprise-grade reliability and compliance, built on the broader Salesforce platform. Common use cases include customer support automation, sales development, employee support, deep research tasks, coaching and learning, product recommendations, appointment scheduling, and event or attendee support. Agentforce can also be tailored for industry-specific workflows by leveraging existing data models, APIs, and business logic. Overall, Salesforce Agentforce is an enterprise agentic AI platform for organizations seeking to deploy trusted, autonomous digital labor that integrates with their existing systems and operates at scale. ## Salesforce Agentforce Reviews ### 1. Versatile Across Business Types with Multiple Use Cases **Rating:** 4.5/5.0 stars **Reviewed by:** Faith B. | Email Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Salesforce Agentforce?** I like that it has multiple use cases across multiple business types. I like that the responses and actions of the agents are based just on my business data and strategy. **What do you dislike about Salesforce Agentforce?** It requires Data Cloud. It just seems like another barrier to entry that will be difficult to commit to. I also worry about the cost because I’m sure there is some kind of utilization cost **What problems is Salesforce Agentforce solving and how is that benefiting you?** I don’t currently use Agentforce. I would like to use it but again in my prior comments I mentioned that I’m worried about being able to convince my leadership to invest in it ### 2. Powerful AI Automation, but Setup Complexity and Pricing Can Be Challenging **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Salesforce Agentforce?** What I like best about Salesforce Agentforce is its ability to automate repetitive tasks and streamline customer interactions using AI. The integration with Salesforce CRM is seamless, which helps keep all customer data, workflows, and conversations in one place. Its AI-powered assistance, workflow automation, and omnichannel support help improve efficiency and reduce response times for support and sales teams. **What do you dislike about Salesforce Agentforce?** One downside of Salesforce Agentforce is that the setup and customization can be complex, especially for new users. Pricing can also become expensive and confusing as usage scales. Some users have also reported occasional AI inaccuracies, a steep learning curve, and heavy dependence on the Salesforce ecosystem. **What problems is Salesforce Agentforce solving and how is that benefiting you?** Salesforce Agentforce helps automate repetitive customer service and sales tasks, reducing manual workload and improving response times. It centralizes AI-driven support, workflow automation, and customer data within Salesforce, making processes more efficient and personalized. This benefits teams by saving time, increasing productivity, improving customer experience, and allowing employees to focus on higher-value work instead of routine tasks. ### 3. Easy Personalization for CRM, Case Management, and Lead Follow-Up **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos R. | Customer Success Supervisor, Renewables & Environment, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Salesforce Agentforce?** Easy personalization, Opportunities creation and case management I used for CRM, customer comunications, project management, follow up on leads and current proejcts.. **What do you dislike about Salesforce Agentforce?** Sometimes it's too complex, because it requires a huge learning curve and that' can be overwhielming for new users, it's like the behemoth of the CRMS but once you got it, you got it. **What problems is Salesforce Agentforce solving and how is that benefiting you?** CRM problems, client cases and tickets, we switched from Zendesk to Salesforce, as salesforce offers way more API connectivity and more personalization ### 4. Streamlined Automation with Room for Deployment Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Sagar S. | Salesforce Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Salesforce Agentforce?** I find Salesforce Agentforce useful for setting up agents and using prompt templates in agent actions. I appreciate how it automates the fetching of information from data sources. The 'Agentforce Vibes' stand out for me, and I really like the prompt templates that come with it as they help analyze the org data and carve out personalized information. I also find the initial setup pretty straightforward. **What do you dislike about Salesforce Agentforce?** I don't like the setting up and deployment of service agents in Salesforce Agentforce. It could be improved with a more linear approach to setting them up and the ability to deploy using CLI. **What problems is Salesforce Agentforce solving and how is that benefiting you?** I use Salesforce Agentforce to automate fetching information from data sources and analyze org data with prompt templates for personalized insights. ### 5. Centralized and Secure with Seamless Communication **Rating:** 3.5/5.0 stars **Reviewed by:** Anzhela M. | Quantitative Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Salesforce Agentforce?** I use Salesforce Agentforce to access my work where cases sit, and I like that it keeps everything in a single space while ensuring it is secure. I appreciate the feature where I can call someone from Salesforce Agentforce, which allows me to quickly and seamlessly get in touch with main clients at different locations. I mostly like the security aspect, as it keeps everything secure. Also, the initial setup of Salesforce Agentforce was pretty easy. **What do you dislike about Salesforce Agentforce?** I think it can better incorporate break time in the system **What problems is Salesforce Agentforce solving and how is that benefiting you?** I use Salesforce Agentforce to keep everything in one place and ensure it's secure. I also like that I can quickly get in touch with main clients nationwide. ### 6. More Consistent Customer Experience with Less Support Effort **Rating:** 5.0/5.0 stars **Reviewed by:** Karen G. | Manager-Communications/Systems Support, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Salesforce Agentforce?** The benefits that will give to both a customer and to the support teams. A better more consistent user experience as well as reduction and labor required to support customers in their place at their time of need.. **What do you dislike about Salesforce Agentforce?** The agents of the past have been robotic and lack that human element. This has gotten dramatically better with the new improvements. I’m excited to see continued growth in this area. **What problems is Salesforce Agentforce solving and how is that benefiting you?** We aren’t a customer yet but Agentforce is on our roadmap. We are exploring the Agentforce tools and are likely to this exciting new feature later this year. ### 7. Facilitate Customer Service without the Need for Code **Rating:** 4.0/5.0 stars **Reviewed by:** Carmen M. | Coordinadora de Salesforce, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Salesforce Agentforce?** I use Salesforce Agentforce to help my clients obtain information about their accounts. I like that, even with low staffing capacity, I can cover more service requests using the agent. What I like the most is the ease of development, as I don't have to write code and I can access my already created flows. Additionally, the initial setup was quite easy. **What do you dislike about Salesforce Agentforce?** Perhaps the languages that are very few and with Spanish usually have problems because there are many ways to say something depending on the Spanish-speaking country. **What problems is Salesforce Agentforce solving and how is that benefiting you?** I use Salesforce Agentforce to help my clients with information about their accounts. It allows me to cover more service requests with fewer staff and access flows without writing code. ### 8. Empowers Customer Support with Actionable AI **Rating:** 4.5/5.0 stars **Reviewed by:** Sai Teja P. | Senior Business System Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Salesforce Agentforce?** I use Salesforce Agentforce to build agents that can automate tasks. I like that with these agents, I can help customers initiate actions rather than just providing them with information for their questions. The agents act instead of just telling, which is quite valuable. Compared to a traditional chatbot that only gives information, these agents reduce the need for manual intervention significantly. They do more by looking up actual details and providing resolutions like an L1 human support team would. I found the initial setup to be moderately easy. **What do you dislike about Salesforce Agentforce?** Nothing as of now **What problems is Salesforce Agentforce solving and how is that benefiting you?** I use Salesforce Agentforce to automate tasks and build agents that answer FAQs, reducing the need for support cases by providing resolutions similar to L1 human support. ### 9. Great Natural Language Email Replies, but Still Early and Some OpenAI Lock-In **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Salesforce Agentforce?** It has very good natural language responses and I was particularly impressed with the email responses for customer services agent. I like that it can be configured to use different underlying LLMs but with safeguards. **What do you dislike about Salesforce Agentforce?** It's still in its infancy with already a requirement to move to a nrw agent builder to continue new functionality. This is extra overhead. Also it seems quite tied to Open AI for a lot of the functionality so not completely flexible. **What problems is Salesforce Agentforce solving and how is that benefiting you?** It's helping speed up customer resolution for customer services and is allowing customers to be more self sufficient by helping them self serve. It's also decreasing case handling times by helping ensure additional information is provided before human agents pick up the case. ### 10. Native Salesforce Agent That Executes Work with Trusted CRM Context and Guardrails **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew M. | VP of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Salesforce Agentforce?** What I like best is it can pull trusted CRM context, reason through a task, and actually execute work inside the existing stack with guardrails. Best part: it is native to Salesforce data, workflows, and actions, so the agent can do more than chat **What do you dislike about Salesforce Agentforce?** Biggest drawback: implementation complexity and governance overhead it requires tight data hygiene, well-defined flows, and careful permissioning, or outputs degrade quickly. Second: cost + ecosystem lock-in, since meaningful value depends on layering multiple Salesforce products (Data Cloud, Flow, MuleSoft), which increases spend and reduces portability. **What problems is Salesforce Agentforce solving and how is that benefiting you?** It solves fragmented workflows, slow response times, and manual CRM work by using AI agents to automate tasks, surface insights, and take action directly within Salesforce. The benefit is faster execution, higher rep productivity, and more consistent customer engagement without adding headcount. ### 11. Well-Integrated, But Needs Better External Data Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Saeed A. | Solution Architect, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Salesforce Agentforce?** I like that Salesforce Agentforce is well integrated with the cloud platform, which is a big plus for me. Being able to access core Salesforce data and run different actions is incredibly valuable, especially since this is part of Salesforce, so I don't have to worry about any additional integration. The initial setup was very straightforward; it was all point and click without any coding needed, which made the process go very well. **What do you dislike about Salesforce Agentforce?** I think the ability to access external data is something that could be improved. I would want a better integration so we can bring external data into Salesforce and have it be consistent. **What problems is Salesforce Agentforce solving and how is that benefiting you?** It's surfacing the right information at the right time for our sales reps. ### 12. User-Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Traci G. | Cloud Developer / Salesforce Marketing Cloud Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Salesforce Agentforce?** It’s able to connect multiple systems through one user-friendly interface. There are many useful out-of-the-box features, and it’s also highly customizable. We continue to find new business use cases for it that help us meet our goals. **What do you dislike about Salesforce Agentforce?** The cost for initial setup and training can be high. There can also be some bias against using technology, especially when it’s seen as a potential replacement for internal user support. **What problems is Salesforce Agentforce solving and how is that benefiting you?** They are responsive and available for customers at any time. Communication is highly interactive and can reference customer data very quickly, which keeps the support experience customer-focused. ### 13. No-Code, Natural Language Insights Across All Your Data Sources **Rating:** 4.0/5.0 stars **Reviewed by:** Emily G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Salesforce Agentforce?** No coding and the ability to speak naturally. It can leverage data across all sources to enhance the experience and insights for customers and internal teams **What do you dislike about Salesforce Agentforce?** The set up and configuration is confusing and the concern about how many credits you need to do what you want to do can be an issue. Also just knowing where to begin can be a challenge **What problems is Salesforce Agentforce solving and how is that benefiting you?** Getting things done much more quickly than we ever could before from operations to marketing to reporting. Once set up, the options are endless for what else you can level up to ### 14. Promising Features with Easy Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Emily . | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Salesforce Agentforce?** I like how Salesforce Agentforce solves for some of the tedious admin work. It's pretty neat how it can create components and gather information just through prompts. The agent builder is also pretty useful to see in case it can help with, like, our sales team or support team. I found the initial setup pretty easy. Even though it's not set up in our internal organization yet, just from playing in sandboxes, it was pretty easy to set up. **What do you dislike about Salesforce Agentforce?** No notes yet **What problems is Salesforce Agentforce solving and how is that benefiting you?** I'm interested in Salesforce Agentforce for metadata pulls and setup. It's neat how it creates components and gathers info through prompts. The agent builder might help our sales or support teams. It also reduces tedious admin work. ### 15. Agent Force Makes MCP Connectivity Easy with Built-In Logs **Rating:** 4.5/5.0 stars **Reviewed by:** Bhavana M. | Salesforce developer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Salesforce Agentforce?** A lot of MCPs are available, and Agent Force has an OOB feature to connect to them. It can act as an MCP client to connect to other MCPs, and all usage logs are available. Agent Force user usage. **What do you dislike about Salesforce Agentforce?** It’s expensive, and when I tried to test the features in the sandbox, I ran into missing license access. Having the license available in the sandbox, along with more helpful documentation that uses the most up-to-date naming conventions, would make it easier to explore MKEW. **What problems is Salesforce Agentforce solving and how is that benefiting you?** I have a lot of my internal company ai agents want to see how those agents can access the salesforce dyaa seamlessly and used to have a full birw of data for the business ### 16. Flexibility and Power with Licensing Hurdles **Rating:** 5.0/5.0 stars **Reviewed by:** Gyasi S. | Mobile Development Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Salesforce Agentforce?** I enjoyed Salesforce Agentforce primarily because of the flexibility. I like how everything aligns and the flexibility behind what it can do. I think it can be especially helpful for our donors in our nonprofit organization. The setup seemed pretty straightforward from the demo I attended, just getting the license and turning it on. **What do you dislike about Salesforce Agentforce?** It might be a little complicated for non-technical users to build agents. There could be some difficulty for someone who's an admin in Salesforce to jump into it. Also, the cost factor of extra licenses is a drawback, especially for a nonprofit. **What problems is Salesforce Agentforce solving and how is that benefiting you?** With Salesforce Agentforce, I appreciate the flexibility and alignment it offers, which I believe can benefit our nonprofit by helping our donors. ### 17. Optimization of Marketing and Agile Lead Generation **Rating:** 5.0/5.0 stars **Reviewed by:** Ana Lucette R. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Agentforce?** I really like the marketing and Quality aspects in Salesforce Agentforce. I love the innovation in the marketing area and its transformation towards marketing intelligence, as it helps optimize time for my team. I also really like how Quality generates leads quickly, which is very valuable for our operations. **What do you dislike about Salesforce Agentforce?** I don't think the agents who are creating content or emails do it that well. **What problems is Salesforce Agentforce solving and how is that benefiting you?** I love how Salesforce Agentforce automates lead generation and optimizes the time my marketing team invests in this. ### 18. Great system **Rating:** 5.0/5.0 stars **Reviewed by:** Rona Bel M. | Talent Acquisition Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Salesforce Agentforce?** More enhanced system and we had new features that was added by our Asmin and it is a great help. I can say that salesforce is really evolving in terms of the Technology. Huge help in the business and to employees to manage the task specially the case management side. **What do you dislike about Salesforce Agentforce?** I can't think of any feature as of now since I am superb loving it. It is really awesome. It make our lives easier. I will make sure to update my review of in any case I find something that needs to improve **What problems is Salesforce Agentforce solving and how is that benefiting you?** Salesforce Agentforce helps solve the problem of fragmented customer service by centralizing all support tools in one platform. It streamlines case management, improves visibility into customer history, and reduces response times. For me, that means I can handle more cases efficiently, provide more personalized support, and spend less time switching between systems — ultimately leading to better customer satisfaction and productivity. ### 19. Simple, Detailed Automation That Frees Up Our Sales Team **Rating:** 5.0/5.0 stars **Reviewed by:** Tony N. | National Marketing Automation Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Salesforce Agentforce?** The simplicity and detail that it allows us to have with minimal human effort. We use this product to help free up our sales team for more manual processes. **What do you dislike about Salesforce Agentforce?** When we asked her to speak French, she would not do it. That was very frustrating and frankly, quite embarrassing as we were trying to demonstrate its capabilities. **What problems is Salesforce Agentforce solving and how is that benefiting you?** We had a team of SDR’s and we were able to use Agentforce to put them into other projects that better utilize their talents. It has saved us a lot of money in the long run. ### 20. Empowers Customer Interactions with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Vinay K. | Sr. Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Salesforce Agentforce?** I appreciate how Salesforce Agentforce helps me get complete insights of a record without even opening it, which streamlines my workflow. I also like the feature that allows me to build multiple agents, making the developer life a bit easier. Furthermore, the ability to create an agent and place it under a community external site lets my customers ask questions without raising a ticket, and Agentforce's capability to utilize knowledge has helped in addressing frequently asked questions in my organization. **What do you dislike about Salesforce Agentforce?** NA **What problems is Salesforce Agentforce solving and how is that benefiting you?** With Salesforce Agentforce, I get complete insights of a record without opening it, build multiple agents, and simplify developer tasks. It allows customers to ask questions without tickets, utilizing knowledge for FAQs which helps our organization. ### 21. Solution Architect **Rating:** 4.0/5.0 stars **Reviewed by:** Bartek D. | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Salesforce Agentforce?** Flexibility to deploy across different channels, ability to use flows and actions, new improvements such as Agent Script and tests, monitoring of events and conversations. **What do you dislike about Salesforce Agentforce?** Licensing and cost is not clear so it's hard to position it with my customers when the cost is difficult to calculate. Clients see the benefit but can't build a case to get it if they don't understand the cost. **What problems is Salesforce Agentforce solving and how is that benefiting you?** So far mostly POCs - schedule service appointments, summerize sales data across many related records, agent deployed to a React Native mobile app to answer lending questions. ### 22. Ease and integrated intelligence that make the difference **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos Alberto F. | Coordinador de Relaciones Lab, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Salesforce Agentforce?** What I like best about Salesforce Agentforce is its ability to automate tasks and provide intelligent, AI-driven assistance, helping teams work more efficiently while improving customer experiences. **What do you dislike about Salesforce Agentforce?** One aspect that could be improved is the learning curve. Since Agentforce offers many powerful features, it can take some time for new users to fully understand and maximize its capabilities. **What problems is Salesforce Agentforce solving and how is that benefiting you?** Agentforce solves efficiency and automation challenges in customer service by streamlining tasks and using AI to improve responses. This helps me save time and focus on more strategic work while delivering better customer experiences. ### 23. Easy to Use and Straightforward **Rating:** 4.0/5.0 stars **Reviewed by:** Becky D. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Salesforce Agentforce?** What I like best is the Ease of use of setting it up. I like how it is easy to connect with different channels of media and that marketing users can understand it **What do you dislike about Salesforce Agentforce?** Downsides is the impact on the environment. Also, another downside is the cost of the system and other apps you also have to get set up in order to use it. **What problems is Salesforce Agentforce solving and how is that benefiting you?** It would help our team resolve customer cases as well as answer easy questions and provide support on our website. I look forward to learning more about Agentforce. ### 24. Streamlined Customer Service with Easy Setup, Minor Learning Challenges **Rating:** 5.0/5.0 stars **Reviewed by:** Vijay G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Salesforce Agentforce?** I like Salesforce Agentforce because it's easy to set up and extremely easy to maintain. It's a valuable tool for us because anyone in the organization can easily set up an agent, and it helps automate processes that are currently manual. **What do you dislike about Salesforce Agentforce?** One of the challenges is when you're building an agent, there are different pieces in different parts of the Salesforce ecosystem, which can be a little tough at first. Having some navigation would help. Also, the initial setup was a little difficult. **What problems is Salesforce Agentforce solving and how is that benefiting you?** I use Salesforce Agentforce to eliminate manual work and enhance support. It's easy to set up, maintain, and allows anyone in the organization to set up an agent, automating processes currently done manually. ### 25. Effortless Automation and Spam Management **Rating:** 5.0/5.0 stars **Reviewed by:** Herbert d. | Senior Salesforce Solution Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Salesforce Agentforce?** I like that Salesforce Agentforce is easy to use, allowing me to solve problems much faster without building complex code or flows. I appreciate the prompts feature because I can reuse them in different flows. The initial setup was also quite easy. **What do you dislike about Salesforce Agentforce?** Many things depend on having Data 360. I would like to leverage what I already have in my org. I have already a lot of files in my org, but some RAG functionality only works on files ingested in Data Cloud. **What problems is Salesforce Agentforce solving and how is that benefiting you?** I use Salesforce Agentforce to automate processes and reduce manual work. It identifies spam and automatically closes cases from email-to-case. It's easy to use and helps me solve problems faster without complex code. ### 26. Intuitive and Effective, Yet Setup Needs Work **Rating:** 5.0/5.0 stars **Reviewed by:** Mason B. | Sales Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Salesforce Agentforce?** I find Salesforce Agentforce very easy to use, which really helps our sales team identify opportunities. I like how it connects with Slack, which adds to its functionality. I also appreciate the ability to update records and get quick information on any upcoming sales calls. **What do you dislike about Salesforce Agentforce?** User adoption can be difficult. The initial setup was a little bit difficult. **What problems is Salesforce Agentforce solving and how is that benefiting you?** I use Salesforce Agentforce to identify churn and upsell opportunities. It's easy to use, helps my sales team identify opportunities, and allows us to update records and get quick information on upcoming sales calls. ### 27. Seamless Code Building, Slight AI Glitches **Rating:** 4.5/5.0 stars **Reviewed by:** Abel C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Salesforce Agentforce?** I use Salesforce Agentforce to help build code within Salesforce, and it works wonderfully. It really solves the issue with time for me because I spend a lot of time building code and Apex tests, and Agentforce helps speed that up. I like the seamlessness and ease of use the most. The easier something is, the better it is for me. The initial setup was very easy. **What do you dislike about Salesforce Agentforce?** I think the hallucinations could be improved. Fake or made up data the AI returns. **What problems is Salesforce Agentforce solving and how is that benefiting you?** I use Salesforce Agentforce for building code within Salesforce. It solves the issue of time, helping speed up code and Apex test creation. The ease of use makes it much better for me. ### 28. All-in-One Tool That Streamlines My Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Kathryn K. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Salesforce Agentforce?** It centralizes everything I need in one place, making it a powerful tool for streamlining my workflow, improving efficiency, and helping me stay focused on what matters most. **What do you dislike about Salesforce Agentforce?** Sometimes it’s not optimized for efficient search results where I have to reword my prompt multiple times to get the result I’m looking for. It gets there eventually but after a few tries **What problems is Salesforce Agentforce solving and how is that benefiting you?** It’s optimizing how we as a team are organizing and presenting our information. Instead of constant back and forth we are getting real time information about deals we actually have ### 29. Flexible, Easy to Use, Time-Saving Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Scott R. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Salesforce Agentforce?** I use Salesforce Agentforce to implement solutions for clients, ranging from scheduling assistants to business workflow guidance. I appreciate that it saves a lot of time internally by reducing repetitive questions about our custom software. I find it incredibly easy to use and configure, and I like its flexibility due to its wide range of capabilities. It seamlessly integrates with scheduling tools, and I found the initial setup to be incredibly easy. **What do you dislike about Salesforce Agentforce?** Nothing **What problems is Salesforce Agentforce solving and how is that benefiting you?** Salesforce Agentforce saves us time by reducing repeated software-related questions and offers flexibility and ease of configuration. ### 30. Always-On Customer Support That Keeps Us Engaged **Rating:** 4.0/5.0 stars **Reviewed by:** Kelly B. | Director of architecture, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Salesforce Agentforce?** The ability to answer customer questions at any time, even outside business operational hours. That allows us to engage with clients when they need our support. **What do you dislike about Salesforce Agentforce?** Hallucination when dealing with record count or currency based summary fields. Those are areas that Agentforce does not handle well and you need to create Flows to pull that data together. **What problems is Salesforce Agentforce solving and how is that benefiting you?** Being where our customers are at the time they need our help and support. We are no longer constrained by operational business hours to get answers back into the hands of our customer. ### 31. Simplifies Sales Tasks but Challenging Vibes Coding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Salesforce Agentforce?** I use Salesforce Agentforce for everyday tasks in my Salesforce organization. I love that it notifies me of appointments lined up by the scheduler and helps me find records for quick access. The prompt builder and backend processing being displayed on the UI are great features. When I run a print on Agentforce, it displays the debug level of the process, showing actions and instructions accessed along with variables. Seeing the debug in detail makes building and correcting the agent build easier. Additionally, the initial setup was very easy due to the adequate documentation on the execution steps. I'd give it a recommendation score of 10 out of 10. **What do you dislike about Salesforce Agentforce?** The feature that doesn’t work well with me is vibes coding but I’m trying to get a hang of it and learn more. Sometimes certain implementations are over complicated if you try to build it with vibes. It gives too much information or over complicated the implements in terms of apex. This makes the developer to focus and pay minute detailed attention. **What problems is Salesforce Agentforce solving and how is that benefiting you?** Salesforce Agentforce notifies me of appointments and helps me quickly access records, making everyday tasks in my Salesforce org smoother. ### 32. Empowering AI Agent Creation with Salesforce Agentforce, but Some Learning Curve Remains **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Agentforce?** What I appreciate most about Salesforce Agentforce is its ability to enable anyone to create intelligent, reliable AI agents quickly, even without extensive technical knowledge. It integrates generative AI seamlessly into real business processes, securely linking to company data via the Salesforce platform. I’m impressed by how Agentforce blends automation, natural conversation, and contextual awareness to provide meaningful customer interactions. The builder interface is both intuitive and robust, making it suitable for even complex scenarios. Above all, Agentforce reflects Salesforce’s core values: trust, innovation, and empowering users. It goes beyond simply building AI—it’s about helping people foster smarter relationships and work more effectively every day. **What do you dislike about Salesforce Agentforce?** While I’m impressed with Salesforce Agentforce, there are certain aspects that could use improvement. The ability to build AI agents is undoubtedly powerful, but the process can still be quite complex for beginners, particularly when it comes to connecting multiple data sources or setting up security configurations. Some organizations might also encounter restrictions regarding customization or model transparency, especially when compared to open-source alternatives. I’ve found that training and testing agents at scale can be rather time-consuming, and the documentation occasionally falls short by not providing enough real-world examples for more advanced scenarios. Furthermore, since the platform is so closely tied to the Salesforce ecosystem, teams that don’t already use Salesforce may find it difficult to adopt. Nevertheless, these seem to be the growing pains of a platform that is still evolving, and I’m confident that Salesforce will address these issues in the near future. **What problems is Salesforce Agentforce solving and how is that benefiting you?** Salesforce Agentforce addresses one of the most pressing challenges today: integrating trusted, intelligent AI into real business operations while maintaining control over data and context. It removes the complexity of developing and managing AI agents by offering a secure, no-code environment right within the Salesforce platform. Personally, this allows me to automate repetitive customer interactions, generate insights more quickly, and deliver more personalized service—all without the need for a dedicated data science team. Agentforce also integrates smoothly with CRM data, ensuring that every AI-generated response is both accurate and relevant. The greatest advantage, in my experience, is the speed: ideas can be transformed into functional agents within hours rather than weeks. This enables me to spend less time on technical setup and more time focusing on delivering tangible business value. ### 33. Great 24/7 Support and Efficiency, but Billing System Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Sadahiro S. | Principal Evangelist, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Agentforce?** This solution will allow us to offer customer support around the clock, every day of the year, and is anticipated to decrease employee workload by about 60%. **What do you dislike about Salesforce Agentforce?** The billing system, along with the data cloud, feels somewhat complicated at the moment. However, I've heard that improvements are on the way to address this. Additionally, the settings interface could still be improved. **What problems is Salesforce Agentforce solving and how is that benefiting you?** This solution will allow us to offer customer support around the clock, every day of the year, and is anticipated to decrease employee workload by about 60%. ### 34. Seamless Platform Linking with Easy-to-Navigate Client Management **Rating:** 4.5/5.0 stars **Reviewed by:** Evan W. | Project Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Salesforce Agentforce?** Client management, and ability to link to other platforms seamlessly. UI is very easy to navigate. Has occasional slow downs. Unaware of pricing as I am a user but not owner of business. **What do you dislike about Salesforce Agentforce?** Initial configuration can take some time, but once that is done its a breeze. Great support if needed. Overall enjoy using the product and would recommend **What problems is Salesforce Agentforce solving and how is that benefiting you?** Client management and keeping track of sales along with linking to other platforms to ensure information can easily be seen by all departments if needed. ### 35. Automates Cases and Records Seamlessly **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica M. | Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Salesforce Agentforce?** t works directly with records, cases, opportunities, and approvals, so teams do not have to jump between systems. Things like answering common customer questions, summarizing records, routing cases, or updating fields can happen automatically. **What do you dislike about Salesforce Agentforce?** The setup was hard to configure. Our IT team understands it but the general user has trouble using it. Its just a learning curve for the everday average user. **What problems is Salesforce Agentforce solving and how is that benefiting you?** My favorite part is how it can actually take action in Salesforce instead of just giving recommendations it saves time on repetitive work of going to outside sources to get the information ### 36. Seamless Salesforce Connectivity That Optimizes Our Processes **Rating:** 5.0/5.0 stars **Reviewed by:** Evelyn G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Salesforce Agentforce?** The interconnectivity with the Salesforce environment—along with my sales and service data, including unstructured data—is very helpful for optimizing my processes. **What do you dislike about Salesforce Agentforce?** The credit consumption isn’t clear to me. I don’t understand what gets consumed with each interaction with the agent, or how I can estimate the credits needed for my use case. **What problems is Salesforce Agentforce solving and how is that benefiting you?** Agentforce helps optimize response times and supports the day-to-day work of internal teams across each process within the organization. It’s a powerful tool that makes it easier to manage and assist with ongoing operational needs. ### 37. Agentforce: Robust Features with a Steep Learning Curve **Rating:** 3.0/5.0 stars **Reviewed by:** ramya s. | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Salesforce Agentforce?** I like that I can chat with an agent and divert my cases to create alerts and update the knowledge base. I appreciate that working on the knowledge base and integrating it with case management has made our process easy. I also value being able to search knowledge easily and solve cases through it, as well as the ability to ask an agent to update knowledge. **What do you dislike about Salesforce Agentforce?** It's a learning process and more confused at first with a lot many places to update. **What problems is Salesforce Agentforce solving and how is that benefiting you?** Salesforce Agentforce helps in searching and assigning cases to the right teams, chatting with agents, creating alerts, updating the knowledge base, and easily searching knowledge to solve cases. ### 38. An Efficient Solution for Managing Customer Interactions **Rating:** 4.5/5.0 stars **Reviewed by:** Ameer A. | Salesforce Developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Salesforce Agentforce?** Salesforce Agent force provides a powerful and flexible platform that helps streamline customer interactions and automate repetitive tasks. I really like how it integrates seamlessly with Salesforce CRM, making it easier to manage leads, cases, and customer queries in one place. The interface is intuitive and user-friendly, which reduces the learning curve for new users. The automation and AI capabilities also save a lot of time by minimizing manual efforts. Overall, it improves team productivity and enhances customer experience through faster response times and better visibility into customer data. **What do you dislike about Salesforce Agentforce?** While Agent force is an excellent tool, it can sometimes feel a bit overwhelming due to the number of features and configuration options available. The initial setup and customization require some technical expertise, which may not be ideal for smaller teams without dedicated Salesforce admins. Also, certain advanced features come at an additional cost, which could be a limitation for organizations with tight budgets. Despite these minor drawbacks, once everything is configured, the platform performs exceptionally well. **What problems is Salesforce Agentforce solving and how is that benefiting you?** We mainly use Salesforce Agent force to build and manage AI-powered customer support agents. It’s been a great help in handling a large number of customer inquiries more efficiently. Earlier, a lot of time went into manually tracking and responding to repetitive questions, but with Agentforce, most of those interactions are now automated. It also gives our team better visibility into customer issues, making it easier to prioritize and resolve cases faster. The integration with Salesforce CRM keeps everything in one place, so there’s no need to switch between multiple tools. This has improved team productivity and reduced response times significantly. Overall, Agent force has made our support process smoother and has helped improve the overall customer experience. ### 39. Effortless Setup with Scope for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Lara M. | Technology Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Salesforce Agentforce?** I like using Salesforce Agentforce because it helps our service human agents find answers in an easier manner, especially for order management. I appreciate that it allows us to ingest structured dates from PDFs, which is quite useful. Also, the initial setup of Salesforce Agentforce was very easy for my team. **What do you dislike about Salesforce Agentforce?** Testing the agent and ensuring it has some guardrails to prevent hallucination and wrong answers. You can improve through testing the agent and ensuring some determinism. **What problems is Salesforce Agentforce solving and how is that benefiting you?** I use Salesforce Agentforce to streamline service by making it easier for human agents to find answers. It also helps with order management and allows us to ingest structured data from PDFs effectively. ### 40. Fantastic Prompt-Based Agent Creation with Easy Adoption **Rating:** 5.0/5.0 stars **Reviewed by:** Rishabh S. | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Salesforce Agentforce?** Ability to create agents using prompt is fantastic. Adoption would be super easy with people already faniloat with mass market AI tools like Claude, ChatGPT, Gemini **What do you dislike about Salesforce Agentforce?** Not much. The pricing is bit confusing, but once explained to customers, it start making sense to them. They still get access to top LLMs available, which also justifies the cost to large extent **What problems is Salesforce Agentforce solving and how is that benefiting you?** A lot of Marketing Cloud Engagement Customers are looking for agent of enablement. The Marketing Cloud Next makes perfect sense for such customers in long run ### 41. Agentic AI for CRM: Easy Out-of-the-Box Actions with Strong Security **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Salesforce Agentforce?** It is "Agentic AI for CRM" - so much out of the box actions that you can turn on and start exploring. This makes is really easy to get started - the available actions are great inspiration! Also, very much appreciate the security aspect - knowing that the agent is limited to data in the SF org, and respects security/access. **What do you dislike about Salesforce Agentforce?** The pricing is unclear still, and I would also say that the pricing in sandboxes should be lowered to encourage more thorough testing as a way of increasing confidence before launching **What problems is Salesforce Agentforce solving and how is that benefiting you?** It’s increasing the efficiency and capabilities of our internal users (super-hero capes!). For external agents, it’s especially valuable that they can scale at a completely different level during times of peak demand. ### 42. Accurate, Knowledge-Grounded Assistance That Speeds Up Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Justin F. | Salesforce Tech Lead, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Salesforce Agentforce?** I like that Agentforce can be grounded in our knowledge articles and other specified resources to provide accurate information, while still being able to quickly search and offer fast assistance to our customers. **What do you dislike about Salesforce Agentforce?** Using prompts still gives me a bit of hesitation, mainly because it requires trust and letting go of some control. That said, I’m hopeful that over time—and as it continues to be built into the Agentforce platform—this will improve and become easier to rely on in the future. **What problems is Salesforce Agentforce solving and how is that benefiting you?** It helps us assist our customers quickly with their needs in an intelligent, meaningful way. This has been very effective for case deflection and has helped reduce operational costs. ### 43. Seamless Integration, Minor Setup Hurdles **Rating:** 5.0/5.0 stars **Reviewed by:** Glaizel P. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Salesforce Agentforce?** I really like Salesforce Agentforce's strong integration. It accesses CRM records, customer history, workflows, and automation tools without needing a lot of separate integrations. It helps me to work across multiple systems instead of acting like a standalone chatbot. **What do you dislike about Salesforce Agentforce?** One thing I could think the area they need to improve is setup and onboarding as many Salesforce products are complex for new users. **What problems is Salesforce Agentforce solving and how is that benefiting you?** I use Salesforce Agentforce to automate business tasks and enhance customer support. It solves issues with repetitive work, slow support, and disconnected systems, while the strong integration seamlessly connects CRM and workflows, enabling smooth cross-system operation. ### 44. Agile Integration and Simple Configuration with Salesforce Agentforce **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Salesforce Agentforce?** I like the ease with which we can configure Salesforce Agentforce, especially its ability to consume the data generated through our CRM. This reduces the integration process and makes deployment much more agile. Additionally, we don't have to deal with additional integrations, which makes it easier to serve the customer using the previous history in a more user-friendly way and improves their experience. I also liked that the initial setup was relatively easy; it wasn't a painful process as we expected. **What do you dislike about Salesforce Agentforce?** I have nothing to say right now **What problems is Salesforce Agentforce solving and how is that benefiting you?** We use Salesforce Agentforce to capture leads and guide them through the sales funnel, enhancing efficiency. We love the ease of setup, the CRM data consumption, reducing integrations, and streamlining deployment. ### 45. Easy Campaign Setup with an Agent **Rating:** 3.5/5.0 stars **Reviewed by:** Tim H. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Salesforce Agentforce?** It seems very easy to set up a campaign with an agent. The agent seems to be able to respond well to real world situations and drive customer engagement. **What do you dislike about Salesforce Agentforce?** My marketing team struggles with PARDOT and I’m concerned that moving to a new salesforce platform will not be successful based on previous experience. **What problems is Salesforce Agentforce solving and how is that benefiting you?** I could see it solving intake bottlenecks for the agency, especially getting initial demographic and identifying information out of the way, so my limited manpower can focus on meaningful conversations. ### 46. Easy to Use, But Costly Setup **Rating:** 3.0/5.0 stars **Reviewed by:** Juan V. | Senior Application Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Salesforce Agentforce?** I like Salesforce Agentforce because it's easy to use for the end user. I also appreciate the accuracy of data-driven results, which helps in capturing all the data correctly. The initial setup was easy with an implementation partner. **What do you dislike about Salesforce Agentforce?** The cost and time to set up Salesforce Agentforce is something I don't like. **What problems is Salesforce Agentforce solving and how is that benefiting you?** I use Salesforce Agentforce to intake client demographics, ensuring data is captured correctly so our staff can focus on client care. It's easy for end users and provides accurate, data-driven results. ### 47. Promising Future, but Needs Better Migration Tools **Rating:** 3.5/5.0 stars **Reviewed by:** Ben S. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Salesforce Agentforce?** I like that Salesforce Agentforce seems to be on the right track for future use, which gives me a sense of security knowing it will be around for a while. The idea of expandability is nice too, providing potential for future growth and adaptability. **What do you dislike about Salesforce Agentforce?** We built an agent two months ago, but now that platform is old and there is not a way to transfer to the new platform. There is no migration path for the agent. We had to use a partner for the initial setup. **What problems is Salesforce Agentforce solving and how is that benefiting you?** I use Salesforce Agentforce to triage chats and handle initial troubleshooting, deflecting calls and directing chats to the right queues. ### 48. Agentforce **Rating:** 4.0/5.0 stars **Reviewed by:** Vijay R. | Salesforce Architect, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Salesforce Agentforce?** Very user-friendly, and it makes it easy for users to interact with the system. I can automate tasks without much effort. The Agentforce vibes help both developers and non-developers code, test, and deploy faster. **What do you dislike about Salesforce Agentforce?** The main drawbacks are the costs associated with it and the need to have Data 360 in place. Many of my clients don’t have the necessary budget to implement everything. Also, the super-fast pace of changes limits adaptability. **What problems is Salesforce Agentforce solving and how is that benefiting you?** User interactions through Agentforce have helped reduce the number of calls and support tickets. Developers are also using Agentforce vibes to build code faster and more efficiently, which has improved overall development speed and workflow. ### 49. Intuitive and Effective for Customer Interactions **Rating:** 5.0/5.0 stars **Reviewed by:** Tracee D. | Senior Analyst Core Business Systems, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Salesforce Agentforce?** I use Salesforce Agentforce for customer interactions and find it very intuitive and an easy solution for the business needs. It provides customers with answers to questions about their order and products. I like that the Service Cloud Agent resolves basic customer queries, which frees up the customer care team for more complex issues. The initial setup went well, and I would highly recommend it, giving it a rating of 10. **What do you dislike about Salesforce Agentforce?** N/A **What problems is Salesforce Agentforce solving and how is that benefiting you?** I use Salesforce Agentforce to provide customers with answers about their orders and products. It's intuitive, easy for business needs, and the service cloud agent resolves basic queries, freeing up our team for complex issues. ### 50. Quick Setup Yet Faces AI Customization Challenges **Rating:** 3.0/5.0 stars **Reviewed by:** Brandon M. | Chief Operating Officer, Management Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Salesforce Agentforce?** I appreciate that Salesforce Agentforce is easy to set up and provides privacy and security for sensitive information, ensuring it doesn't get shared with LLM models. I like that non-developers can quickly set up new agents linked to real information for customized responses, making it cheaper and quicker to implement. **What do you dislike about Salesforce Agentforce?** It tries to understand data but customizations often break the AI intuition so it’s not often as usable. **What problems is Salesforce Agentforce solving and how is that benefiting you?** I use Salesforce Agentforce for sales optimization and it improves efficiency. It's easy to set up, allowing non-developers to quickly implement new agents. This makes it cheaper and faster to implement while ensuring privacy and security of sensitive information. - [View Salesforce Agentforce pricing details and edition comparison](https://www.g2.com/products/salesforce-agentforce/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-12+08%3A06%3A50+-0500&secure%5Bsession_id%5D=26b16819-30bd-4fd9-948c-0dc86113e4a6&secure%5Btoken%5D=e2a13e2661a5d8b033e02c6fe6fa45d579641453af9c343d87a83ca815285be2&format=llm_user) ## Salesforce Agentforce Integrations - [Aadhaar Verification API](https://www.g2.com/products/aadhaar-verification-api/reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Amazon Simple Storage Service (S3)](https://www.g2.com/products/amazon-simple-storage-service-s3/reviews) - 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