Honestly, everything. One day I was cold called by this company, right around the time I was trying to solve an issue with calling as my reps are in India and most dialers stopped permitting India numbers from calling out to other countries due to regulation changes. Needless to say I didn't have high hopes when I spoke with them as I had been shut down by multiple vendors when that requirement came up. But, they could help I was assured (spoiler alert - they were able to help and honestly it's been night and day since). We went through a demo of the solution and joined the Salesfinity family shortly thereafter. Since locking arms with this company my reps are killing it. The conversations have skyrocketed, meetings are being booked and we are beginning to see our new outbound function take shape. I really like the data enrichment capabilities, research panel, the parallel dialer, and the support we have received from their team (Our CSM Oubay is THE best!!) Review collected by and hosted on G2.com.

That I didn't find them sooner....that part stinks.... Review collected by and hosted on G2.com.

Fast Bridge time on parralel dialing (this can be a big issue, if there is a large delay between when the prospect answers and when you connect it can lead to awkward calls or them hanging up)

Good UI, lots of features for the price points. "Boss mode" is great at filtering out numbers that probably won't ever pick up.

Wide set of integrations, even more niche softwares like SmartLead.

Team is fast and responsive whenever you have issues. Pretty easy to get up and running.

Won't turn you away for not having enough seats like some of the other dialer companies will Review collected by and hosted on G2.com.

Only thing I miss compared to other dialers is no live transcription I can view when the dialer is dialing (often useful for catching pickups that AI can miss). Review collected by and hosted on G2.com.

Salesfinity is an amazing software that works seamlessly. As someone who has tried other parallel dialers (such as Orum), I would choose Salesfinity. You can toggle between your contacts before they answer and see all of their information and company information which makes it extremely helpful for when they answer so you're not going into the call blind like you are in other dialers. The sales/support team are extremely helpful too, Calvin is a great rep and always quick to answer all of my questions! Review collected by and hosted on G2.com.

The only thing that I wish Salesfinity had was a way to mark the person as DNC when you disposition them to "Not Interested" so it takes them out of the list instead of marking them as "Wrong Number". Review collected by and hosted on G2.com.

The team really enjoys the ease of use and integration and HubSpot.

There's alot alot of little details the team thoughtfully considered in making Salesfinity a banger of a software.

Lower latency between dial and pick up with parallel dialing, strong HubSpot integration, phone number monitoring, number swapping, no two-way "beep" when a call connects, easy-to-understand analytics page.... the list goes on.

It just feels much more intuitive than the other competitors - and they don't lock you up in annual contracts.

The founder is also really quick with customer support and replies. If you have a question, he has an answer.

No brainer decision. Review collected by and hosted on G2.com.

I haven't found anything i've disliked so far. It took us about 30 minutes to integrate and get going. Review collected by and hosted on G2.com.

Compared to other dialers, the connection is almost instant and the sound quality is outstanding. The HubSpot integration is seamless and very easy to set up. Customer support is always available and impressively fast to respond. Review collected by and hosted on G2.com.

No product is 100% perfect, but compared to other dialers, this is as close as it gets. Review collected by and hosted on G2.com.

I like how smooth and fast it makes dialing. Even if I was only able to dial one number at a time, it would be a better experience than my original one. Plus, they have great customer support. Very responsive and willing to tackle any issues I may have. I also loved how FAST it was to get set up. When we decided to purchase, we were able to get up and going within hours. Review collected by and hosted on G2.com.

I wish organizing the contacts I reach out to was a more a seamless experience, and that I had more call analytics, but I know it's a feature that will come with time. Review collected by and hosted on G2.com.

- UX

- Power dialing

- follow up reminders

- team is very reachable and quick!

- Review collected by and hosted on G2.com.

- no ringer option

- hard to de-dupe leads (easily solved via email matching)

- not integrated with zoho

- sometimes filters are off

- if i pause dialing on one page, then reopen on another tab -- it doesn't register the calls I've done on the previous tab? Review collected by and hosted on G2.com.

User friendly interface, make things easier for me, pulls all the information I need as soon as the prospect picks up, I have a high pick up rate. The set up was super fast and easy, and so far the support has been good. Review collected by and hosted on G2.com.

Just wish it had a button where I can select to remove that one prospect and not call their number again without me having to go to the CSV and remove it. Review collected by and hosted on G2.com.

Volume of calls dialled has increased massively whilst time spent dialling has decreased Review collected by and hosted on G2.com.

Very easy to use, integrated easily, straight forward onboarding, shout out to Yusuf who was always on hand to help during the trial and dealt with any issues immediately. Review collected by and hosted on G2.com.

The data enrichment is typically very accurate, it’s easy to filter call tasks, and the power dialer makes cold calling relatively stress free! Review collected by and hosted on G2.com.

Not much — sometimes bugs come up but the team is always very responsive with a fix Review collected by and hosted on G2.com.