
It's a great tool for new reps (I started using it right when I was hired). The UI is clean and simple to use. Really appreciated the fact that you can prioritize calls based off of "Likeliness to Pickup". I've been able to average around a 6-7% connect rate because of this (although some of that is because of data quality, of course!). Having a native Amplemarket integration is also great.
Also, have to note how responsive and helpful their leadership is. If you are having problems or issues, SF team will respond promptly. Review collected by and hosted on G2.com.
The few cons I have for SF is that single dials do not continue to run if you are calling 2x+ at a time. All currently dialing calls have to finish to start the next batch.
Also, this is nitpicky but I wish there was no dialing sound (gets repetitive after a couple hundred calls). Review collected by and hosted on G2.com.