Sales Cookie Reviews & Product Details

Social Media Executive
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

We use multiple tools to kick start our business so we were on the lookout for such a solution that integrates with popular tools on our lists, luckily Sales Cookie did that for us. They easily integrate with top tools such as Salesforce, Hubspot, Zapier, and more.

My business has benefited better with Sales Cookie because our investment in this solution took place on a monthly plan but the value being offered was more. Also, we didn’t have to pay for any setup or implementation fee nor join any long term contract. The process is so simple. Review collected by and hosted on G2.com.

What do you dislike?

Cons:

1. For brands that don’t have a good source system to capture sales data, this software might not work as efficiently in such cases.

2. It can be difficult to switch from spreadsheets to an efficient sales commission solution at first, but with the training provided that too without any cost, this process becomes simpler. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We wanted our sales teams to work efficiently and we knew that the only way for them to do this is by investing in a simple and easy solution like Sales Cookie. It makes sales so much easier with its sales commission automation solution. It even allows our sales teams to view their online dashboards no matter the device they use. Everything is covered under one tool, in one place, what more do we need. Review collected by and hosted on G2.com.

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Sales Cookie Overview

What is Sales Cookie?

Sales Cookie is an easy to use, cloud-based solution to manage all aspects of your commission program - from participant enrollment to incentive plan design and personal dashboards. Sales Cookie provide capabilities found in enterprise solutions with an SMB-friendly cost and user experience. From incentive plan design to multi-currency support or user enrollment, you'll find all the features and flexibility you need.

Sales Cookie Details
Languages Supported
English
Product Description

Makes it easy to administer every aspect of sales incentive programs - from design to implementation. And all participants get a beautiful dashboard.


Seller Details
Seller
Ninth Floor Technologies
Company Website
Year Founded
2018
HQ Location
Bellevue, WA
Twitter
@SalesCookie1
49 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
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Sales Cookie Screenshots

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Have you used Sales Cookie before?
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Sales Cookie Reviews

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Marketing Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Before Sales Cookie, we were spending a lot of valuable time and resources on offline commission spreadsheets and trying to sync across different spreadsheet versions. Sales Cookie has a native connection with HubSpot so that all our deal data flows into Sales Cookie hourly. Their user interface is intuitive and we now calculate our commissions within minutes. Sales Cookie converts between currencies to normalize our transactions and reps see their payouts in their local currency. Review collected by and hosted on G2.com.

What do you dislike?

Our commission logic is complex and dependent on a number of factors but the technical team incorporated all that into the tool seamlessly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try it, you will not regret it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I love using it to administer my company’s plans. Review collected by and hosted on G2.com.

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Co-Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Automation was key for us as we are a fast growing SaaS Company. Sales Cookie met all our requirements at a very attractive price. With dozens of payees (AEs, SDRs, CSMs, etc.), this solution was a game changer! It has so much functionality and has helped streamline our processes compared to the Google spreadsheets we had to distribute and edit every month. Review collected by and hosted on G2.com.

What do you dislike?

Our Sales management team has less direct control over changing the comp plan parameters but having them go through a centralized administrator has inserted more discipline into our processes which will serve us well as we grow. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have automated the manual cumbersome process that used to take us several hours to complete each month, fixed our commission errors and provided visibility to our Sales team. Review collected by and hosted on G2.com.

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Content Writer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Sales Cookie is super easy to use and has completely streamlined our sales commission process. Before we implemented the software we were keeping track across multiple spreadsheets and manually inputting data. It's been a game-changer! Review collected by and hosted on G2.com.

What do you dislike?

I wouldn't exactly call it a 'dislike' but we have a minor bump with implementation, but this was handled very quickly and professionally from support. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We can manage all of our sales commissions in one place - no more manual handling of commissions. Review collected by and hosted on G2.com.

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DevOps and Integration Architect
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

We love the solution as it meets all our needs at a very competitive price.

I am not a tech savvy person but I’m able to use the software based on their strong on-boarding practices. They did the set-up and configuration for us free of charge and now it takes me little time to manage the solution. Our reps are happy to be able to check their crediting and commission numbers online and our sales management loves the real-time trending analysis. Review collected by and hosted on G2.com.

What do you dislike?

I had an issue setting up the Quickbooks Enterprise connection but their tech support walked me through it and now it is running like clockwork. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

sales management issues Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Since the time we have switched to Sales Cookie to calculate the sales commissions of our Reps from our manual processes, we are deriving accurate reports from it. The personalized Rep Dashboards helped our teams to quickly view their goals, check commissions, and more. Sales Cookie enabled us to perform Sales incentive calculations simpler and faster. Review collected by and hosted on G2.com.

What do you dislike?

Honestly speaking, it has solved many pain points of ours. So I don’t have anything specific to mention. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are saving immense time.

All Sales commissions and incentives are managed well.

The personalized dashboards are helping our Sales Reps to a good extent.

We are paying our Sales Reps on time. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Sales Cookie is the powerful and intuitive sales commission solution. It helps us to simplify commission and bonus management. This solutions provides reps with real-time online dashboards. I really like its' wide range of functionalities, that are available at the reasonable, one low price and no upsell. And I really love its' excellent customer support. Review collected by and hosted on G2.com.

What do you dislike?

Actually -basing on my experience, there is nothing to mention in this section. I like everything about this tool. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- improve and automate sales management process,

- we managed to decrease processing time,

- it maked it easier to manage commissions,

- we get valuable insights on sales commisions which helps us tomake analysis and improvements. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Major advantages:

+ Easy to implement

+ The support team is always ready to help you

+ A big reduction in our commission processing time

+ Finally a huge uptick in rep satisfaction due to our commissions being accurate and available to them on their dashboards Review collected by and hosted on G2.com.

What do you dislike?

Major disadvantages:

+ Not embedded within Hubspot.

+ But since it is browser based, easy access from the mobiles and there is no app to install Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

A big reduction in our commission processing time with a better management Review collected by and hosted on G2.com.

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Product and Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The ability calculate commissions and bonuses efficiently and fast!

The comprehensive reporting and the dashboard!

The pricing is simple

The level of support and getting the plans set up free of charge. Review collected by and hosted on G2.com.

What do you dislike?

Minimum of 10 users makes it quite expensive for a small business Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The solution is intuitive, calculations are automated allowing reps to see progress daily. That's really motivational. Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The technical team is very knowledgeable and imported our data and created our plans free of charge. I like the logical and clean UI for the administrators and reps. The solution controls access based on a need to know basis and they host your data securely on the cloud. They also log all commission adjustments for future review. Review collected by and hosted on G2.com.

What do you dislike?

We had to clean up our source data but that made total sense when moving from distributed spreadsheets to an automated solution. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sales Cookie has helped us a lot by centralizing and simplifying our incentive plans and automating our calculations. Before this, we managed everything in Google sheets, which had version control issues and were error prone. Now we have a centralized online solution that supports a variety of complex needs including draws, user-specific metrics, quarterly plans with monthly payouts, etc. Review collected by and hosted on G2.com.

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Digital Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

-automates admin work saving time

-replaces juggling multiple spreadsheets

-reps get paid on time Review collected by and hosted on G2.com.

What do you dislike?

-It meets our needs but has fewer features than other tools Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We can manage the commission of all our reps in one place, saving us time Review collected by and hosted on G2.com.

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UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

- Platform is comprehensive, intuitive and has all the functionality we needed and more

- Great time saver with no more commission spreadsheets flying around!

- Updates daily providing sales teams with transparent, up to date dashboards and self service

- Eliminated our manual commission errors Review collected by and hosted on G2.com.

What do you dislike?

They do not have a native connection with Xero but with their native Zapier connection, our data is always in sync. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Set automated commission payouts Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Super clean and smooth software to integrate with collaborators to offer incentives for your business needs. Get quick estimations for all your reports with easy access to pay any commissions fast and with almost no effort because of the automated rules. Great help from support to top things off, A+! Review collected by and hosted on G2.com.

What do you dislike?

For now nothing to dislike about the software, I'm happy with it meeting what I need, and am excited for what the team adds in next. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Automated product commissions. Review collected by and hosted on G2.com.

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Product Marketer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

An easy-to-use solution for managing and automatically calculating sales incentives. Setting up your workspace is fast and smooth. You could easily go from trial to complete implementation within a day's time. Review collected by and hosted on G2.com.

What do you dislike?

Nothing! Could not find anything that I disliked or a feature that I thought was missing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The platform does a great job communicating the comprehensive functionalities in such a simple way that anyone can use it. Highly recommend Sales Cookie for any team spending too much time calculating commissions. Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The tool was well received by the sales team. The sales reps loved the fact that they can see pending payouts well in advance, which acted as a strong motivator! Our management actively watched the commission trends as well as the value added revenue insights. Review collected by and hosted on G2.com.

What do you dislike?

It takes time getting used to navigating through the tool, however once you're familiar with all functionality you get to enjoy the easiness. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sales Commission Management Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Flexibility and scalability of the solution

- Easy to use and lots of in-built KBs

- Native integration with Salesforce and Xero

- Responsive and knowledgeable customer support

- Extensive reporting Review collected by and hosted on G2.com.

What do you dislike?

Adjustment going from spreadsheets to a robust solution but they provide training and onboarding to both admins and reps free of charge Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Automation of Sales Commission Review collected by and hosted on G2.com.

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Senior Product Marketing
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

We now calculate our commissions and bonuses efficiently and fast! We love the comprehensive reporting and our sales leadership has an awesome leader dashboard! The pricing is simple and they set up all our plans free of charge. Review collected by and hosted on G2.com.

What do you dislike?

There is no mobile application though it is accessible from mobile devices via the browser. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The solution is intuitive and our calculations are automated allowing our reps to see their progress daily. Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

User-friendly, easy to download the comprehensive reports, speeds up the process of sales commissions calculations. Unlike before, now we always get our payments on time. Review collected by and hosted on G2.com.

What do you dislike?

Nothing in particular so far. Requires some configuration time at the beginning as the software has many features and functions. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Very flexible, automated calculations and currency converting, reduces manual work Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our reps have been sharing the excited comments since we moved to Sales Cookie. It provides a lot of native connections, gives the necessary visibility into commission-related data, and has an intuitive interface. And their support team provides excellent dialogue. Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Here's what I love about Sales Cookie-

1. Price is very reasonable for all the features as compared with other solution providers

2. Easy setup process

3. Helps to create incentive plans for us

4. Awesome customer support team to help

5. Able to add a many other small features when we requested it Review collected by and hosted on G2.com.

What do you dislike?

Sales Cookie has been a helpful platform and looking forward to more of features in affordable price segment. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sales Cookie help us to manage the sales commissions. Review collected by and hosted on G2.com.

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General Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

- Run easily different commission scheme

- Lots of control feature

- Configured for multi-currency

- Great software, able to manage everything

- Multi currencies

- Responsive team Review collected by and hosted on G2.com.

What do you dislike?

So far we don't face any problem or stuck because always there is Team ready to help. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- Increasing payment accuracy

- Effectiveness

- Awesome sales management Review collected by and hosted on G2.com.

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Director Of Inside Sales
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Sales Cookie saves our organization a tremendous amount of time. It is extremely flexible and very easy to use. The sales and technical staff have been very knowledgeable and responsive. It has made calculating, auditing and submitting commissions a breeze in comparison to our old method. Review collected by and hosted on G2.com.

What do you dislike?

Although Sales Cookie provides a good view for individual reps, it would be nice to have some sorting options within the web tool. Currently you have to download the data and create pivot tables to see granular breakdowns Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We were able to setup a pilot quickly and easily which provided a good proof of concept. In order for Sales Cookie to be able to assist with the setup you should really detail out all your commission plans and all the caveats associated with them to empower Sales Cookie to effectively setup the system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our company was wasting too much time auditing and verifying commissions. Our prior commission process was hard to manage and not scalable. The sales reps also did not previously have a good way to review and audit their commissions. Review collected by and hosted on G2.com.

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Sale Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

If you are experiencing some "issues" with sales commissions, Sales Cookie is definitely worth a look. We are very happy with our experience overall and return on investment. The main problem with sales commissions is that calculating them manually makes it virtually impossible to get them right. This means considerable time wasted making constant adjustments, investigating missing deals, or dealing with angry reps like me!

Sales Cookie eliminates all manual calculations while providing detailed audits and logs. It's like automatically generating all user commission spreadsheets with just a few clicks. A key decision point for us was pricing. The solution is very affordable compared to other vendors. Will they send a team of 5 consultants to your HQ? They won't, but they will really help you getting setup and configure plans for you, making the solution very affordable. Review collected by and hosted on G2.com.

What do you dislike?

They should consider adding a consulting + training package for customers with a large budget, or for customers who need help beyond configuring their plans. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sales Cookie is a very affordable way to manage sales commissions. We're very happy with the solution and recommend it. Review collected by and hosted on G2.com.

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Sales Representative
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Sales Cookie has out-of-the-box functionality covering almost all business needs regarding sales commissions. The user interface is quite intuitive. It is optimized for easy navigation. After some minimal training, administrators can become power users. The application is quite fast. Web dialogs load almost instantly. The application seems to be updated quite frequently to add new capabilities (especially connectors) or to make them features easier to use. The structured nature of entities within Sales Cookie helps admins form a clear mental model of compensation and use its features. In addition, sales reps gain useful visibility into plans and sales commissions. They can navigate commission-related information without training. Review collected by and hosted on G2.com.

What do you dislike?

You have to configure the application to do what you want to do (not the other way round). This sometimes requires finding the best way to do things as different options are possible (ex: creating territory-based plan vs. crediting managers for territories). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Increased payment accuracy. Decreased processing time. More insights into compensation management. More transparency around commissions. Review collected by and hosted on G2.com.

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Finance Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I am responsible for calculating sales commissions in my organization. This was taking about 10 hours every week. Even though it's possible to calculate commissions manually AND accurately, the main issue was the constant need for adjustments (ex: a deal did not go through, refund, etc.). As a result, we had to re-issue commissions frequently, and over time it became unmanageable to track everything.

Using Sales Cookie, we're now able to automate the entire process, but we can still make changes to commissions if needed. There is a very convenient "activity center" in app where we can see all the changes made by anyone to comp plans, commissions, etc. I also like the different roles provided by the application because management of some plans can be delegated so specific managers.

Finally our sales team is happy with their online statement. This is much better than before as we had to repeat sending spreadsheets to every rep. Review collected by and hosted on G2.com.

What do you dislike?

I wish they had a way to take any Excel spreadsheet and auto-convert to one of the incentive plans. The process required first analyzing and documenting our sales commission process (probably a good think but it took some time as our commissions are quite complicated). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Great solution, good interface, reliable service, saves us a lot of time every week. An Excel auto-convert feature would be a killer addition to a great solution. Review collected by and hosted on G2.com.

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Sales Representative
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We discovered Sales Cookie at a sales conference and deployed it within a week! The main advantage of the solution is visibility on commissions. Our team can see how they are performing vs. targets, what their commission will look like, and crediting of deals. So far commissions have been correct. Our finance team can also run reports to check everything is correct. What this means is that for the first time in months we're now getting paid our commissions on time which wasn't the case before. Overall this type of solution makes a lot of sense and we wish we had learned this type of software existed much earlier. Review collected by and hosted on G2.com.

What do you dislike?

It's difficult to know if Sales Cookie is really better than other solutions on the market because you need to invest some time in configuration, etc. So you can't explore too many solutions. Regardless, the price is affordable and we like the look-and-feel and visibility. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Document your incentive program - it will avoid back-and-forth. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Overall:

- Fast deployment (one week)

- Good visibility on commissions

- Better reporting for our Finance team

- Pleasant look-and-feel Review collected by and hosted on G2.com.

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Territory Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Here are some pros I really like:

- My team can view their progress / commissions real-time

- I no longer need to print or email commission spreadsheets

- It's easy to make announcements about new incentives, goals, etc.

- My team sees Sales Cookie as a major perk and uses the application daily

- I've seen a reduction in disputes regarding payouts Review collected by and hosted on G2.com.

What do you dislike?

Here are some cons I have identified:

- The application is web-based (not a desktop app)

- They only support a few payroll systems Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sales Cookie has brought much needed clarity regarding incentives for our reps. It has increased sales motivation and makes our company feel more professional because we're one of the few with sales commission automation. I didn't know about this type of solution until about 3 months ago but would recommend this as an obvious investment to any sales team as it pays for itself. Review collected by and hosted on G2.com.

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