---
title: Sakon Reviews
meta_title: 'Sakon Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Sakon works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# Sakon Reviews
**Vendor:** Sakon  
**Category:** [Telecom Expense Management (TEM) Solutions](https://www.g2.com/categories/telecom-expense-management-tem-solutions)
## About Sakon
Sakon helps enterprise clients in a wide range of industries control telecom spend and manage end-user devices more efficiently. The company’s Telecom Expense Management, Managed Mobility Services and Cloud Expense Management solutions reduce operational costs, increase insights and optimize financial performance through a platform that connects organizations with suppliers globally, automates workflows and optimizes services. Founded in 2003 and headquartered in Concord, Massachusetts, Sakon has over 1000 employees with offices in the United States, Canada, the United Kingdom, China, Singapore and India. For more information, go to www.sakon.com.






- [View Sakon pricing details and edition comparison](https://www.g2.com/products/sakon/reviews?open_modal_url=%2Fproducts%2Fsakon%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fsakon%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-10+13%3A57%3A57+-0500&secure%5Bsession_id%5D=3cc7b455-7a33-429c-843e-08bfd302d1ed&secure%5Btoken%5D=be3373a082dc3297d0300a4a7a2f3fbbb53160beaf5471d1144d098a3695885a&format=llm_user)

## Sakon Features
**Spend Management**
- Expense Management - TEM
- IT Spend Audits - TEM
- Procurement Management

**Invoice Support and Management**
- Invoice Collection
- User Identification
- Discrepancy Verification
- Invoice Payment Authorization
- Data Verification

**Platform**
- Regulation Compliant
- Device Enrollment
- Device Configuration

**Resource Management**
- Contract Management - TEM
- Mobile and Landline Management - TEM
- Asset Management - TEM
- Call List Management
- Call Center Management
- Performance Management
- Contact Management
- Unattended Call Management
- User Management
- Calendar Management
- Discount Management
- Inventory Management
- Audit Management
- Invoice Management
- Workflow Management

**Analytics**
- Usage Monitoring
- Cellular Usage Analytics
- Notifications
- Suggested Cost Savings
- Alerts/Notifications
- Emergency Notification
- Call Monitoring

**Operating System**
- Multiple Mobile Operating System Support
- Apple Support
- Android Support

**Operations**
- Business Intelligence - TEM
- SaaS or Licensure - TEM
- Outsourced Deployment - TEM
- Compliance - TEM
- Third-Party Integrations

**Agentic AI - Wireless Expense Management (WEM)**
- Cross-system Integration
- Third-Party Integrations

**Additional Functionality**
- Multi-Location
- Auto-Dialer
- Call Duration
- Activity Tracking
- Voice Mail
- Inbound Reporting
- Call Scripting
- Real-Time Reporting
- CRM
- AI Copilot
- API
- Automatic Call Distribution
- Call Volume
- Call Routing
- Call Tracking
- Interaction Tracking
- Customizable Reports
- Call Reporting
- Lead Capture
- Cost Analysis
- By-Extension Reporting
- IVR
- Activity Dashboard
- Billing & Invoicing
- Reporting & Statistics
- Generative AI
- Call Logging
- Data Import/Export
- Call Transfer
- Fraud Detection
- Outbound Reporting
- Callback Scheduling
- Caller ID
- Who Answered Log
- Call Recording
- Customization
- Order Management
- Real-Time Data
- Workflow Management
- Supports WiFi Hotspots
- Inventory Management
- Accounts Payable
- Asset Lifecycle Management
- Compliance Management
- Metered Billing
- Split Billing
- Multiple Payment Options
- Budgeting/Forecasting
- Discount Management
- Data Storage Management
- Contract/License Management
- For Telecommunications Industry
- Access Controls/Permissions
- Move/Add/Change Options
- Financial Management
- Benchmarking
- Help Desk Management
- Historical Reporting
- IRS Compliance
- Procurement Management
- Expense Tracking
- Trouble Ticketing
- Audit Management

**Additional Functionality**
- Multi-Location
- Auto-Dialer
- Call Duration
- Activity Tracking
- Voice Mail
- Inbound Reporting
- Call Scripting
- Real-Time Reporting
- CRM
- AI Copilot
- API
- Automatic Call Distribution
- Call Volume
- Call Routing
- Call Tracking
- Interaction Tracking
- Customizable Reports
- Call Reporting
- Lead Capture
- Cost Analysis
- By-Extension Reporting
- IVR
- Activity Dashboard
- Billing & Invoicing
- Reporting & Statistics
- Generative AI
- Call Logging
- Data Import/Export
- Call Transfer
- Fraud Detection
- Outbound Reporting
- Callback Scheduling
- Caller ID
- Who Answered Log
- Call Recording
- Internal Cost Allocation
- Fixed Line Compatibility
- Contract Negotiation
- Invoice Processing
- Call Monitoring
- Chargeback Tracking
- Mobile Line Compatibility
- Asset Tracking
- Customer Database
- Billing for Voice
- Alerts/Notifications
- Inventory Tracking
- Billing for Data
- Cost Tracking
- Self Service Portal
- Ad hoc Reporting
- Usage Tracking/Analytics
- Inventory Optimization
- Scheduled/Automated Reports

**Security**
- Device Management
- Custom Alerts
- Security
- Security Management
- Mobile Content Management
- Password Management
- Document Management
- Audit Management

**Management**
- Applicatons Management
- Applications Consolidation
- Whitelist
- Blacklist
- Usage Information
- Policy Management
- Compliance Management

**Agentic AI - Enterprise Mobility Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Offline Access
- Push Notifications
- GPS
- Authentication
- Usage Tracking/Analytics
- Backup and Recovery
- Mobile App
- Performance Monitoring
- Remote Access/Control
- Generative AI
- Wireless Internet Access Control
- Asset Tracking
- Reporting & Statistics
- Wireless Troubleshooting
- AI Copilot
- Access Controls/Permissions
- Activity Dashboard
- Remote Device Locking
- Document Storage
- Mobile Access
- Automatic User/Device Recognition

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