[ SailPoint Reviews ](https://www.g2.com/products/sailpoint/reviews) [ SailPoint Reviews ](https://www.g2.com/products/sailpoint/reviews) # SailPoint Features ##### ## User on/off Boarding (6) Self Service Access requests Users can request access to an application and be automatically provisioned if they meet policy requirements Smart/Automated Provisioning Automates account/access rights creation, changes and removals for on-premise and cloud apps Role Management Establish roles that create a set of authentication rights for each user in the role Policy Management Enables administrators to create access policies and applies policy controls throughout request and provisioning processes Access Termination Terminate access to multiple applications based on dates Approval Workflows Allow business stake-holders/managers to approve or reject requested changes to access via a defined workflow Show More ##### ## User Maintenance (3) Self Service Password Reset Enables users to reset passwords without administrator interaction. Enforces password policies when resetting. Bulk Changes Change users and permissions in bulk Bi-directional Identity Synchronization Keep identity attributes consistent across applications whether the change is made in the provisioning system or the application Show More ##### ## Governance (2) Identifies and Alerts for Threats Alerts administrators when inappropriate access occurs Compliance Audits Proactively audits access rights against policies Show More ##### ## Administration (8) Reporting Standard and customized report creation to ensure appropriate access rights have been assigned Mobile App Provides mobile application that alerts administrators of potential issues and allows administrators manage access rights Ease of set up for target systems Support for wide variety of cloud and on premise apps to automate provisioning for existing and new applications procured APIs Provides appropriate application interfaces to enable custom integrations for unique business requirements Bi-Directional Identity Synchronization Keep identity attributes consistent across applications whether the change is made in the provisioning system or the application. Policy Management Enables administrators to create access policies and applies policy controls throughout request and provisioning processes. Cloud Directory Provides or integrates with a cloud based directory option that contains all user names and attributes. Application Integrations Integrates with common applications such as service desk tools. Show More ##### ## Tracking (3) Spend Tracking Provides ability to track and/or map spending on all tools across departments with little to no manual entry. SaaS Utilization Tracking Continuously tracks the number of licenses in use and how often they are being utilized. Tracks usage internally or through integrated applications. User Sentiment Tracking Allows companies the ability to periodically survey users regarding the effectiveness of SaaS applications and their experience using the tools. Show More ##### ## Management (3) Contract Management Provides administrative features to renew, track pricing, analyze terms, and outline expiration dates for SaaS contracts. Application Catalog Allows companies to select a wide variety of applications to track and manage. Dashboards and Visualizations Presents information and analytics in a digestible, intuitive, and visually appealing way. Show More ##### ## Insights (4) Recommendations Provides recommendations on how to improve your use of existing SaaS tools and recommendations on new SaaS tools Spend Forecasting and Optimization Ability to project spend based on contracts signed. Identifies redundant transactions and unnecessary costs. Peer Benchmarking Facilitates the comparison of your software products, costs, sentiment, and/or utilization to that of peer companies Reporting Creates reports outlining application utilization, cost, user sentiment, and/or functional overlap. Show More ##### ## User Experience (3) Self-Service Experience Allows users to set, change passwords easily without interaction from IT staff. Mobile App Usability Integrates with your mobile device for use on mobile apps. Multilingual Support Accommodates multiple languages. Show More ##### ## Authentication (4) Multi-Factor Authentication Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are. Biometric Authentication Uses biometric trait or characteristic to authenticate. Additional hardware may be required to support this type. Other Authentication Methods Provides authentication capabilities outside standard authentication methods such as MFA and biometric . Role-Specific Authentication Able to assign authentication requirements for different levels of users, such as more robust authentication for senior level executives. Show More ##### ## Functionality (16) Structure type Searches structured, semi-structured, and unstructured data for sensitive data. Contextual search Offers contextual search functions to understand factors such as file type, sensitivity, user type, location, and other metadata. Template algorithms Has template rules and pattern matching algorithms (PII, PCI, PHI and more) Custom algorithms Offers the option to create custom templates and rules based on department, user type and data type. False-positive management Offers false-positive management functions Multiple file and location types Search multiple file types (images, PDFs, etc.) and repository locations (such as on-premise databases, cloud storage, email servers, websites, etc.) Real-time monitoring Monitors data stores in real-time searching for newly created sensitive data. Dashboard Offers a dashboard showing specific location of sensitive data. Compliance Facilitates compliance and enables adherence to common industry regulatory standards such as GDPR, CCPA, HIPAA, PCI DSS, ISO, and others. Reporting Offers reporting functionality. User provisioning Simplifies or automates user provisioning, deprovisioning, and other user role changes. Password manager Offers password management tools to end users. Single Sign-on Offers single sign-on functionalities to end users, allowing them to authenticate once and be given access to all of their company accounts. Enforces policies Enforces user-access policies based on individual, role type, group membership or other factors to prevent unauthorized access to company systems and data. Authentication Authenticates users prior to granting access to company systems. Multi-factor authentication Offers multi-factor authentication methods to verify a user's identity. Show More ##### ## Type (2) On-premises solution Provides an IAM solution for on-prem systems. Cloud-solution Provides an IAM solution for cloud-based systems. Show More ##### ## Reporting (4) Tracking Tracks user activities across protected systems. Reporting Provides reporting functionality. Access & Permission Change Reporting Log and report all modifications to user roles and access rights. Compliance & Audit Trail Export Provide standardized reports for regulatory compliance and audits. Show More ##### ## Monitoring (5) Investigate Investigate identity threats with contextual user information. Monitoring Monitor & detect malicous identity and privileges activity Misconfigurations Identify identity-related misconfigurations. Integrate Offers integrations to identity store providers. Visability Provide full coverage of identity estate with granular detail. Show More ##### ## Remediation (2) Remediation Remove unauthorized accounts and excessive privileges Audit Provides full audit trail with notifications, ticketing, and compliance information. Show More ##### ## Access control - Cloud Infrastructure Entitlement Management (CIEM) (4) Policy Management Helps define policies for access management Fine-Grained Access Control Uses principle of least privilege to ensure access control at granular level of specific resources and apps Role-Based Access Control (RBAC) Enables organization to define roles and assign access based on these roles AI-driven access control Streamlines the management of user access through AI Show More ##### ## Monitoring - Cloud Infrastructure Entitlement Management (CIEM) (2) Monitoring Tracks and logs user activities, access requests, and changes to entitlements AI-based detection Detects and remediates risky, misconfigured permissions for human and machine identities using AI Show More ##### ## Auditing - Cloud Infrastructure Entitlement Management (CIEM) (2) Visibility Provides visibility into all users and identities across the system Compliance Reporting Provides reporting capabilities to demonstrate compliance Show More ##### ## App Management (6) App Usage Monitoring Tracks SaaS application usage by user, team, and department. Custom Workflows Enables creation of tailored automations for IT and admin tasks. Shadow IT Discovery Identifies both sanctioned and unsanctioned SaaS applications in the environment. Self-Service App Store Allows employees to request and access approved SaaS applications. Centralized Management Console Offers a unified interface for managing licenses, users, and applications. Onboarding & Offboarding Automation Automates workflows for provisioning and deprovisioning user access. Show More ##### ## Security (3) Role-Based Access Control Assigns access based on user roles and policy rules. Threat Detection Alerts Sends alerts on unauthorized access or app misconfigurations. Compliance Monitoring Tracks regulatory compliance across SaaS applications. Show More ##### ## AI Features (2) Auto-fill Custom App Details Populates custom app metadata using AI. AI Assistant Provides real-time answers to questions about licenses, apps, and usage. Show More ##### ## Spend Management (6) Budget Tracking Tracks SaaS application spend against allocated budgets. Vendor Consolidation Insights Identifies opportunities to reduce spend by consolidating redundant or overlapping vendors. Renewal Notifications Sends alerts for upcoming contract renewals. AI Contract Parsing Uses AI to extract line items, auto-renewals, and key terms from SaaS contracts. Cost Allocation Assigns SaaS costs to departments, teams, or business units. Renewal Spend Forecasting Projects upcoming renewal costs based on contract and license data. Show More ##### ## Agentic AI - Sensitive Data Discovery (4) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - SaaS Spend Management (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - SaaS Management Platforms (SMP) (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Authentication & Authorization - Identity and Access Management (IAM) (1) Adaptive & Contextual Access Control Grant access based on user attributes, location, device posture or risk. Show More ##### ## Administration & Governance - Identity and Access Management (IAM) (2) Identity Lifecycle Management Automate onboarding, offboarding, and access reviews throughout user lifecycles. Self‑Service Account Management Enable users to reset passwords and update profiles without admin support. Show More ##### ## Generative AI - Identity and Access Management (IAM) (3) AI‑Driven Access Anomaly Detection Identify unusual access patterns using machine learning models. Automated Policy Tuning Dynamically adjust access policies based on risk and AI-generated insights. Predictive Role Recommendations Suggest appropriate user roles based on usage patterns and peer behavior. Show More ##### ## Discovery & Classification - Data Security Posture Management (DSPM) (3) Continuous real‑time monitoring Provide real‑time visibility into data exposures and activities. Discover & classify sensitive data Automatically scan across cloud, SaaS, on‑prem environments to locate and tag sensitive data. Custom classification support Allow business‑specific or regulatory data labels beyond default frameworks. Show More ##### ## Risk Prioritization - Data Security Posture Management (DSPM) (3) Detect excessive entitlements & toxic combinations Identify over‑permissioned users, roles, or accounts in combination with misconfigurations. Compliance posture assessment Assess data risks against regulatory frameworks and internal policies. Risk‑based exposure scoring Prioritize findings based on data sensitivity, exploitability, and business impact. Show More ##### ## Remediation & Governance - Data Security Posture Management (DSPM) (3) Guided remediation actions Provide context‑aware recommendations for fixing exposures (e.g., revoke access, encrypt, misconfiguration remediation). Integration with enforcement tools Integrate with CSPM, CIEM, SOAR, SIEM for automated policy enforcement. Track remediation progress & trends Monitor posture over time and track remediation efforts. Show More ##### ## Lifecycle & Provisioning - Non-Human Identity Management (NHIM) Solutions (3) Credential Rotation & Revocation Supports automated rotation and revocation of credentials or tokens for non-human identities. Automated Registration & Provisioning Automates the creation of non-human identities (devices, bots, service accounts) according to policy. De-Provisioning & Retirement Removes or disables non-human identities when they are no longer required or the workload is retired. Show More ##### ## Access, Authentication & Authorization - Non-Human Identity Management (NHIM) Solutions (3) Fine-Grained Access Control Enforces least-privilege access for non-human identities via granular permissions and scopes. Machine-Native Authentication Methods Supports authenticating non-human identities using tokens, certificates, or machine-native credentials rather than human-oriented logins. Contextual / Just-In-Time Access Provides dynamic, context-based access for non-human identities (e.g., JIT elevation, temporal constraints). Show More ##### ## Visibility, Governance & Compliance - Non-Human Identity Management (NHIM) Solutions (4) Policy Enforcement & Governance Applies and enforces policies (e.g., least-privilege, separation-of-duties) specifically for non-human identities. Audit Logging & Activity Monitoring Logs and monitors all access and usage of non-human identities for forensic and compliance purposes. Integration with IAM/Cloud/DevOps Ecosystem Integrates non-human identity management with existing identity-access systems, DevOps pipelines, and cloud infrastructure. Discovery & Inventory of Non-Human Ids Discovers, classifies, and maintains an inventory of all non-human identities across environments. 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