---
title: SailPoint Reviews
meta_title: 'SailPoint Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 196 reviews by the users' company size, role or industry
  to find out how SailPoint works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 196
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Identity Management
  url: https://www.g2.com/categories/identity-management
---


# SailPoint Reviews
**Vendor:** SailPoint  
**Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 196
## About SailPoint
SailPoint is the leader in identity security for the modern enterprise. Harnessing the power of AI and machine learning, SailPoint automates the management and control of access, delivering only the required access to the right identities and technology resources at the right time. Our sophisticated identity platform seamlessly integrates with existing systems and workflows, providing the singular view into all identities and their access. We meet customers where they are with an intelligent identity solution that matches the scale, velocity and environmental needs of the modern enterprise. SailPoint empowers the most complex enterprises worldwide to build a security foundation grounded in identity security.



## SailPoint Pros & Cons
**What users like:**

- Users value the **ease of use** in SailPoint, simplifying access management across multiple applications effortlessly. (36 reviews)
- Users value SailPoint&#39;s **strong identity governance capabilities** , which enhance access control and provide centralized visibility. (30 reviews)
- Users value the **advanced security features** of SailPoint, ensuring robust protection and simplified access management. (24 reviews)
- Users value the **automated access reviews** of SailPoint, which enhance security and simplify user permission management. (21 reviews)
- Users appreciate the **easy integration** of SailPoint, enabling smooth access management across multiple applications. (21 reviews)
- Access Control (18 reviews)
- Users value the **automation of access reviews** in SailPoint, enhancing security and simplifying user permission management. (17 reviews)
- Efficiency (17 reviews)
- Users praise the **excellent customer support** from SailPoint, enhancing their access management and cybersecurity processes effectively. (16 reviews)
- Easy Integrations (16 reviews)

**What users dislike:**

- Users find the **improvement needed** in RBAC module and support responsiveness, delaying resolutions and feature implementations. (17 reviews)
- Users experience **poor customer support** with slow response times and difficulties in communication, leading to frustration. (16 reviews)
- Users highlight **missing features** in SailPoint, facing challenges with complexity and delayed updates for new functionalities. (14 reviews)
- Users find SailPoint to be **expensive** due to time-consuming reviews and costly assistance for customization. (12 reviews)
- Users find the **difficult learning** curve frustrating, especially without a programming background or sufficient formal training. (11 reviews)
- Implementation Difficulty (11 reviews)
- Users are frustrated with the **high costs** for additional features and the reliance on an expensive token system. (10 reviews)
- Feature Limitations (10 reviews)
- Limited Customization (10 reviews)
- Users find the **complex setup** of SailPoint time-consuming and requiring significant expertise for effective implementation. (9 reviews)

## SailPoint Reviews
  ### 1. Great Customer Service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2025

**What do you like best about SailPoint?**

the customer service provided always seems to be on point

**What do you dislike about SailPoint?**

I am not affected by it personally but I think the cost associated with services is a bit high

**What problems is SailPoint solving and how is that benefiting you?**

We currently use SailPoint Advisory services to fix issues that were configured with our implementation partner. It seems to be a lengthy process.

  ### 2. Customer centric approach

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cornelia W. | IAM Product Owner, Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2025

**What do you like best about SailPoint?**

SailPoint is good at listening to their customers, understanding their needs, and turning them into first class functionality

**What do you dislike about SailPoint?**

Nothing really, remember that good software comes at a price

**What problems is SailPoint solving and how is that benefiting you?**

Getting in control with accounts and accesses, easy onboarding of new hires and applications, automation

  ### 3. SailPoint is the best tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** August 19, 2025

**What do you like best about SailPoint?**

All the modules of SailPoint especially LCM

**What do you dislike about SailPoint?**

Nothing much. All is good. It would be better to have all ISC concepts working in IIQ as well

**What problems is SailPoint solving and how is that benefiting you?**

We have been raising tickets regularly and all are resolved timely

  ### 4. Great automation and governance tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael W. | Systems Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2025

**What do you like best about SailPoint?**

The automation of access and certifications we are able to do has greatly benefited my team and company's security.

**What do you dislike about SailPoint?**

Customizing things tends to require assistance and cost money.  Unless you are developer that is

**What problems is SailPoint solving and how is that benefiting you?**

Time spent doing user setup.

  ### 5. Sailpoint IdentityNow aka ISC

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about SailPoint?**

Sailpoint ISC IGA product with good features, scalable,

**What do you dislike about SailPoint?**

High cost, lack in customization, issues resolution so slow and most of the times gets closed without resolutions,  and customer idea portal has Bigggggggg backlog. 
Very slow support, keep asking useless questions and tries to move most of the solution to Expert services

**What problems is SailPoint solving and how is that benefiting you?**

Password reset is nice feature.

  ### 6. Excelent product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2025

**What do you like best about SailPoint?**

Sailpoint is an excellent IGA tool, it has several features and simplified integration, it has been increasing new features a lot and looking a lot at AI issues.

**What do you dislike about SailPoint?**

It needs to evolve in the number of connectors available.

**What problems is SailPoint solving and how is that benefiting you?**

Governance of identities and easily way to verify all the accounts that I have and connect them.

  ### 7. Powerful Identity Governance Partner

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about SailPoint?**

SailPoint is built using identity governance best practices and the features to help automate identity are vast to cover all bases of IGA.

**What do you dislike about SailPoint?**

Learning curve takes time, and formal training is only available through SailPoint.

**What problems is SailPoint solving and how is that benefiting you?**

Time to provision, RBAC standardization, user access review automation, joiner-mover-leaver automation.

  ### 8. Great platform!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2025

**What do you like best about SailPoint?**

SailPoint is specifically designed to enhance security and meet the needs of the business.

**What do you dislike about SailPoint?**

Sometimes aggregations are hard to pinpoint in terms of root cause.

**What problems is SailPoint solving and how is that benefiting you?**

User access in the enterprise. It helps to keep the company secure.

  ### 9. Easy Access management and RBAC

**Rating:** 4.5/5.0 stars

**Reviewed by:** Divya P. | Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about SailPoint?**

The most helpful feature is its ability to automate access reviews and policy enforcement, which simplifies managing user permissions and ensures everything stays secure. The biggest upsides are better security through automated controls, easier compliance management, and a more efficient way to handle user identities and access.

**What do you dislike about SailPoint?**

One downside is that SailPoint’s setup and customization can be pretty complex, which might require a lot of time and expertise to get everything working smoothly.

**What problems is SailPoint solving and how is that benefiting you?**

SailPoint solves problems related to managing and securing user access and identities. By automating access controls and compliance processes, it helps reduce the risk of security breaches and ensures that only authorized users have the right permissions. For me, this means less time spent on manual management tasks and greater peace of mind knowing that security and compliance are being handled efficiently.

  ### 10. A powerful Identity management tool.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shifali S. | Student, Enterprise (> 1000 emp.)

**Reviewed Date:** July 12, 2023

**What do you like best about SailPoint?**

I enjoy the features and functionality provided by SailPoint it gives us full control over the product code I can easily read the backend code through the Java decompiler application and can read the backend logic working behind and can create our own logic and Events so overall I'm enjoying using SailPoint.

**What do you dislike about SailPoint?**

As the product is huge so it comes with lot of bugs and also cache issue so for that we have to raise a vendor ticket and then SailPoint will schedule calls so this takes a lot of time as it's kind of a lengthy process sometimes it works and sometimes it didn't.

**What problems is SailPoint solving and how is that benefiting you?**

The product is build like based on the identity role access will be provided using the entitlement or the role so user cannot work outside his capability everything is audited and a record is been stored in the form of logs.

  ### 11. Sailpoint Tool Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Santosh Arun P. | Progress Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2023

**What do you like best about SailPoint?**

In Sailpoint, we can have a complete hand on backend code so we can manipulate the Workflow and rules and can customize our requirements. Sailpoint gives you single sign-on and privileged access management features and many more.

**What do you dislike about SailPoint?**

Till now, I am not getting any issues with the Sailpoint environment, But The installation process of Sailpoint was very difficult for me. If it was easy, then it would have been great, but later, I understand the reason behind that also, so its ok.

**What problems is SailPoint solving and how is that benefiting you?**

In Sailpoint the user lifecycle is maintained from user joining and organization till he leaves the organization. Till this process, the user gets promoted or get transferred, so in such scenarios giving a required access to the identity is very important. That problem is solved by sail point IAM.

  ### 12. The Sailpoint Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lalit Bandu C. | Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2023

**What do you like best about SailPoint?**

Sailpoint is easy to learn and understand, and it's easy to use. In the office, I get to know about this tool. Using Sailpoint, we can give access to the identity and can manage it throughout the user lifecycle. Sailpoint has features like Identity Access Management, Privileged Access Management, and Single Sign-on and can prevent security breach in an organization.

**What do you dislike about SailPoint?**

Sailpoint is a very big tool, so obviously, the issue will be there. The cache issue is a very common issue in sailpoint.
Sometimes it behaves differently than you expect the result.

**What problems is SailPoint solving and how is that benefiting you?**

Using Sailpoint we can decide to which user or identity how much access we should give. So, identity can not do any compliance issue. The new joiner gets assigned with birthRight roles which we can handle through lifecycle events.

  ### 13. Sailpoint IAM Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ayush K. | Assistant Tech Lead , Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about SailPoint?**

The key feature of the SailPoint I like is that you have a complete hand on your backend code. You can modify the workflows and rules as per our requirement and see the magic. The tool is easy to adapt and understand.

**What do you dislike about SailPoint?**

The installation process is quite difficult to understand at first but later we get used to with this as we install it multiple times it gets crashed but the tool is easy to use and uderstand.

**What problems is SailPoint solving and how is that benefiting you?**

By using Sailpoint, we can provide privileged access to the candidate or you can say new joining or new employee in an organization. So, the single sign-on problem was solved by Sailpoint. The complete JML lifecycle we handle using SailPoint.

  ### 14. SailPoint - Best IAM Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sachin K. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 19, 2023

**What do you like best about SailPoint?**

Sailpoint is good software tool to manage the access of an Identity in an organization. Sailpoint provide a debug page through which we can edit any object like configuration or rule or workflow and we can modify the logic.

**What do you dislike about SailPoint?**

Sailpoint recently decomission the accelerator pack all feature so it was the thing which I didn't like because the accelerator pack has complete configurations for every LCM events.

**What problems is SailPoint solving and how is that benefiting you?**

SailPoint solves the problem of all lifecycle event happens everyday in an organization. Like one will join a organization at same time one will leave the company. One will be on leave or one will have a transfer. So all these LCM event is handled by SailPoint.

  ### 15. Sailpoint has good future in IAM world

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lalit C. | SailPoint IdentityIQ Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 06, 2023

**What do you like best about SailPoint?**

The best about Sailpoint is that you have a complete command on your workflow and rule which you can modify as per your business requirement.
It's easy to learn and understand.

**What do you dislike about SailPoint?**

The thing which i don't like is the cache issue while working on a rule or workflow. Suppose you are working on different tabs and simultaneously updating any rule, and you make a delay to save it will load and load only but will not save. Sometimes after saving also, it will not reflect the changes.

**What problems is SailPoint solving and how is that benefiting you?**

To manage all new joiners or employee's identities, their entitlements or roles, specifically what kind of access should be given to that particular user throughout the employee organization lifecycle.

  ### 16. Sailpoint  Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** surya B. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 12, 2023

**What do you like best about SailPoint?**

The sail point is used for identity access management. We can maintain security in an organization by giving the required only access to the employee in a company. So, the chances of compliance issues can avoid using sail point.

**What do you dislike about SailPoint?**

The sail point is having a cache issue problem, and the installation process of the sail point tool is a little difficult to understand at the start, but later, we know it's all meaningful.

**What problems is SailPoint solving and how is that benefiting you?**

Using SailPoint, we can maintain the JML lifecycle of an identity. So, a new employee joins an organization to he left the organization. Which type of access should we give to the identity is maintain by Sailpoint.

  ### 17. SailPoint a must need tool for your organisation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sakshi S. | Intern, Enterprise (> 1000 emp.)

**Reviewed Date:** July 01, 2023

**What do you like best about SailPoint?**

SailPoint give you the customisation like if some connecter, configuration, code is not working then with our mind we can write our own logic to fulfill the requirements. Also it has features like multi-factor authentication, life-cycle governance, Password management and single sign-on.

**What do you dislike about SailPoint?**

Although it is a good product but, sometimes it behaves abruptly as it is having high level of cache issue and some minor bugs on which the SailPoint team is working and getting it resolved.

**What problems is SailPoint solving and how is that benefiting you?**

So in our organisation we are using SailPoint as a user onboarding and governance tool. We have taken HR application for aggregating data, as it is a authoritative application. Using it we are managing our identities.

  ### 18. Describe sailpoint product and it's features.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harsh pratap R. | Senior Software Application Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 17, 2024

**What do you like best about SailPoint?**

1. Automated Provisioning and Deprovisioning
2.Identity Analytics
3.Role-Based Access Control (RBAC)
4.Identity Governance and intelligence

**What do you dislike about SailPoint?**

Developer community and developer support.

**What problems is SailPoint solving and how is that benefiting you?**

Identify and Access management, self service request and LCM workflows.

  ### 19. The best IAM tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hanumanth C. | Software Engineer Intern, Enterprise (> 1000 emp.)

**Reviewed Date:** July 14, 2023

**What do you like best about SailPoint?**

Sail point is an IAM tool which will use to secure the data of the people and  organisation, it is best when compared to other identity and management tools , i will refer it.

**What do you dislike about SailPoint?**

Nothing to describe it is the best identity and management tool i used but you should know the basics of Java , SQL , angular to get into sail point for better understanding.

**What problems is SailPoint solving and how is that benefiting you?**

Managing the data of the people in the industries and monitoring the data and securing the data by not stealth by the hackers and will protect the data by fishing.

  ### 20. Sailpoint Product review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bharathesh H. | Sailpoint Developer , Enterprise (> 1000 emp.)

**Reviewed Date:** July 04, 2023

**What do you like best about SailPoint?**

Sailpoint truly is a developer friendly tool where we can easily customise as our wish , already available out of the box rules, workflows, sailpoint community and most importantly it uses Java.

**What do you dislike about SailPoint?**

Debugging the code can be time consuming.
Servers getting down every now and then due to load issues or wrong loggers attached or due to incorrect code uploaded.

**What problems is SailPoint solving and how is that benefiting you?**

Sailpoint helps in achieving security issue of users and make sures other employees or external sources don't exploit the identity data of employees.
It makes me relieved and trust the company as my personal data is secured.

  ### 21. SailPoint: Identity and Access management tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Preeti T. | HR recruiter, Enterprise (> 1000 emp.)

**Reviewed Date:** July 12, 2023

**What do you like best about SailPoint?**

It provides full customization in every field like the LifeCycle events, the Joiner, Mover and Leaver.You can also create your own customized events. Example: Noshow, ABS etc.

**What do you dislike about SailPoint?**

You should be enough skilled while doing any task with the Identity as it can create a huge impact on the LifeCycle of the Identity. As there is no Undo button.

**What problems is SailPoint solving and how is that benefiting you?**

In SailPoint each and every activity of the Identity is monitored so you can not do any task that is not included in your role. We have Certification campaign where the defaulters will be captured.

  ### 22. I have worked for 2 years

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vinish K. | Associate Technical Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2024

**What do you like best about SailPoint?**

Identify governance and automation. Identity and access management

**What do you dislike about SailPoint?**

Devloper community, very less support on internet

**What problems is SailPoint solving and how is that benefiting you?**

Identity and access management of my clients.

  ### 23. Sailpoint Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Akash T. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 14, 2023

**What do you like best about SailPoint?**

To avoid data breaches, the type of entitlements should be managed by Sailpoint. Using Sailpoint, we can handle the Joiner, Mover, Leaver, and termination use cases. We can manage certification and policy in Sailpoint.

**What do you dislike about SailPoint?**

The Sailpoint has a cache issue while working. Otherwise, the tool is extensive, and when starting to learn this tool, you will not find study material readily available anywhere. We can only learn the tool within the organization.

**What problems is SailPoint solving and how is that benefiting you?**

Sailpoint manages the assignment and control of capabilities based on roles for individual employees. Sailpoint addresses issues such as Joiner, Mover, Leaver, Termination, and Revoke.

  ### 24. SailPoint delivers a very in-depth solution to Identity Management!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lancelot J. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 13, 2023

**What do you like best about SailPoint?**

SailPoint has helped us align our Identity Management with our Security guidelines and procedures. It has helped us reach the compliance goals that we have also been struggling with.

**What do you dislike about SailPoint?**

There is a ton of training needed to fully understand and utilize the product to its full potential. All the training offered to use the product is free, but you need to pay for more training to gain a better understanding.

**What problems is SailPoint solving and how is that benefiting you?**

SailPoint has solved our main issue with User Access Reviews for SOX compliance. It had never been conducted correctly at my company for years before I started here. Many fines were assessed yearly for Compliance failures until we implemented SailPoint.

  ### 25. Central Solution for identity and governance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ravikumar P. | Cyber Security Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about SailPoint?**

Easy of access management and intgigratting with other products such as AD, and it's highly customizable

**What do you dislike about SailPoint?**

One time installation having issues and faced difficulty to intigrate database

**What problems is SailPoint solving and how is that benefiting you?**

Managing identity and provisioning and depriving identity, access

  ### 26. Sailpoint SaaS management tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abhay Y. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2022

**What do you like best about SailPoint?**

Sailpoint SaaS management tool is very convenient as it eliminates the requirement of manual intervention. It can be used to discover your entire SaaS footprint, including unauthorized or hidden applications.

**What do you dislike about SailPoint?**

At this point not much to dislike in this application. Only thing that can improve is the process of customisation of the product as per the clients needs. Other than that everything is better than the competition.

**What problems is SailPoint solving and how is that benefiting you?**

mostly tracking the licences that are not used by anyone this saves us a lot of cost.

  ### 27. SailPoint Product Suite Specialist

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** December 11, 2022

**What do you like best about SailPoint?**

Effectiveness to deal with all use cases and scenarios of identity management, access governance and system integration using OOTB connectors and the flexibility to create custom integrations using REST and SCIM connectors.

**What do you dislike about SailPoint?**

The IdentityNow product allows minimal customizations which becomes the bottleneck sometimes as the OOTB way of achieving some requirements is also not available.

**What problems is SailPoint solving and how is that benefiting you?**

Identity Management
Access Governance
RBAC
Policy and SOD implmementation

These use cases can be efficiently implemented in IIQ and IDN and solve most identity governance and administration problems.

  ### 28. Best Identity and Access Management Tool in Market!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marichandran C. | System Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 24, 2022

**What do you like best about SailPoint?**

Fully customisable IAM tool. Solves all IAM requirements like SSO, Fedration, cloud etc,.
Java based applications.

**What do you dislike about SailPoint?**

Till now I haven't seen anything disliking.

**What problems is SailPoint solving and how is that benefiting you?**

As of now I haven't faced any problems or issues with SailPoint

  ### 29. Analytical manager

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** September 09, 2022

**What do you like best about SailPoint?**

Manage all software access in one place for all employees

**What do you dislike about SailPoint?**

The user interface is not friendly. It is hard to find what we need to do next to manage access to the software.

**What problems is SailPoint solving and how is that benefiting you?**

Enhance the simplification of the user interface.

  ### 30. SailPoint IIQ Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jay H. | Solutions Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about SailPoint?**

I enjoy the extensibility of the IdentityIQ platform.  The sky really feels like the limit for what you can do with SailPoint IIQ.  If you want to create a UI interface, customize a workflow, support a unique business process, or integrate with a  disparate system all you have to do is write the code and plug it into the IIQ framework.

**What do you dislike about SailPoint?**

Since SailPoint has essentially handed the keys to its customer's developers to build and develop within their own IIQ environments, there are inherent challenges to overcome from vendor support perspective.   Often for good reasons, and sometimes for not, IIQ customers are pushed to engage professional services to troubleshoot and address problems in their implementations.  This leads to expensive and lengthy engagements which often do not coincide well with the customer's needs.

**What problems is SailPoint solving and how is that benefiting you?**

We are supporting self-service group provisioning and maintenance from an entitlement perspective.  We leverage certifications for quarterly and yearly reviews.  We are using IIQ for end-user account and identity lifecycle management. 
 We use the entitlement catalog for access requests fulfillment.  We are using IIQ's role management to build out RBAC and ABAC controls to facilitate lifecycle transitions.  This year we will be releasing password sync functionality with IIQ's password interceptor.

  ### 31. Bell Canada and SailPoint IIQ

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen N. | Senior Enterprise Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2021

**What do you like best about SailPoint?**

The product works very well, and the Expert Services team are top-notch. The customer success managers ensure we are well looked after.  The personal experience is what we value above the software experience.

**What do you dislike about SailPoint?**

The end-of-life lifecycle and support for connectors from vendors means we are upgrading yearly in some areas. By moving most services behind a web services or a JDBC interface insulates IIQ from the connector but forces the target application to create such a service when a direct connector is available.

**Recommendations to others considering SailPoint:**

Governance is tricky in most aspects.  SailPoint will not tell you how to do it, each organization is different, but if you approach them with a plan, they will guide you in a good direction.  The product out of the box work very well - do not customize it.  Their plug-ins need a lot of senior developer attention to get them working correctly in a large or enterprise installation due to the complexities of the IIQ implementation.

Engage the CSMs for any issues, and you will get attention right away.

The company is customer focused.

**What problems is SailPoint solving and how is that benefiting you?**

The list is large in terms of benefits, but the largest benefits are birthright assignments, joining the company account setup, terminations, and certification of accounts/accesses.

  ### 32. Sailpoin t application review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shoba S. | PLM Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2022

**What do you like best about SailPoint?**

Sailpoin t is a good application. We use it for our IAM activities. Wehave automated most of the tasks in the sailpoint application which helps us with our daily tasks

**What do you dislike about SailPoint?**

The tool serves the purpose for which it was developed. The sailpoint application is very easy to work with and takes less system memory. Overall this is a good application so less issues to point out

**What problems is SailPoint solving and how is that benefiting you?**

We use this for our IAM issues. Access request and revoke and user access review are automated with the help of sailpoint application. It helps us with our audit logs as well

  ### 33. i enjoy using and managing this platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael B. | Identity Access Management Specalist, Enterprise (> 1000 emp.)

**Reviewed Date:** October 28, 2021

**What do you like best about SailPoint?**

ease of use, working with support is not terrible, automation is a lifesaver

**What do you dislike about SailPoint?**

use of expert services, lack of granularity

**Recommendations to others considering SailPoint:**

Make sure you have a roadmap of where you are at and where you plan on getting to the long term. This will help you understand what needs to be purchased and implemented. Also, consider what you may already have available with other applications to avoid duplicating efforts/costs. Ensure you have cleaned up everything as best you can before implementing this solution to have a solid foundation for future upgrades. Lots of useful features but requires some specific circumstances to work as intended.

**What problems is SailPoint solving and how is that benefiting you?**

Auto user provisioning, group assignment for roles, and email creation are fantastic. Setting up some of these things was a challenge, and modifying some of them is also troublesome. I realized that it's all based on a solid foundation but not always possible to start at that point.

  ### 34. Sailpoint IdentityIQ provides a solid, consistent experience with good extensibility.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ryan C. | Supervisor of Digital Identity Management Engineering, Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2021

**What do you like best about SailPoint?**

For end-users, the UI is simple, clean, and intuitive. The out-of-the-box workflows provide a nice experience for users requesting access or entitlements, and custom workflows leverage the same UI elements for a consistent look and feel. 

From an extension and integration perspective, IdentityIQ's application model makes it easy to consume and manipulate identity data end-to-end. By using an XML model and BeanShell, access to data elements is handled consistently throughout the environment.

**What do you dislike about SailPoint?**

The major drawback that we encounter is due to the task-based nature of IdentityIQ's operations. This architecture builds in delays in processing updates from authoritative sources that would be better to avoid. In a larger environment requiring updates from multiple sources each day, it is challenging to achieve real-time operations across the board.

**What problems is SailPoint solving and how is that benefiting you?**

Using Sailpoint IdentityIQ, we have reduced the effort and elapsed time needed to create and set up new users in our environment and improved the accuracy and timing of access removal for departing and moving users. We have provided additional workflows to support teams allowing them to troubleshoot and resolve access issues quickly. We have improved our audit results by implementing more timely and thorough access reviews.

  ### 35. Highly recommend SailPoint

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dane P. | IT Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 24, 2021

**What do you like best about SailPoint?**

SailPoint puts out forward-thinking products and has a great team of people driving the organization forward.

**What do you dislike about SailPoint?**

I dislike how much it has exposed challenges in our environment.  It has required a shift in thinking (for the better) in how we make decisions about software investments.

**Recommendations to others considering SailPoint:**

They are the best in the business. Trust your partnerships with your implementation.

**What problems is SailPoint solving and how is that benefiting you?**

Centralized access reviews have created excellent standardization. We have automation in place for new hires and terminations that saves much manual work.  We are embarking on a Role initiative this year and the insights provided by SailPoint's suite of tools have been incredibly valuable.

  ### 36. Sailpoint Identity IQ

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sheetal C. | IAM Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about SailPoint?**

You can do hell lot of Customisation.
Get the requirements and code it

**What do you dislike about SailPoint?**

Its little complicated .
If you are new comer, you will require to get 2 months least to cover end to end

**Recommendations to others considering SailPoint:**

If You are admin or l2 support
All working on it should have end to end knowledge of the product.
If thats case then you are easy to go

**What problems is SailPoint solving and how is that benefiting you?**

We are solving Identity Management issues with Sailpoint IIQ

  ### 37. Highly Flexible And Well Positioned SaaS Solution To Solve Identity Challenges

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** October 27, 2021

**What do you like best about SailPoint?**

A strong set of REST APIs to administer and configure system; consistent reliability and frequent updates, unlocking additional functionality that can be leveraged in your organization. New Developer portal is a complete overhaul with well-presented documentation and examples and a broad set of connectors that allow SailPoint to interact with on-prem systems including legacy components.

**What do you dislike about SailPoint?**

The company is in a significant growth mode as they transition to cloud - for us, this has meant longer than expected delays in answering support inquiries and getting expert services assigned to an analyst. Hopeful, however that they are taking the appropriate measures to improve n these areas overtime.

**What problems is SailPoint solving and how is that benefiting you?**

Automation of Access, Network ID Creation, Azure Administrative Units, integration with ServiceNow. We're noticing a better and more consistent user experience, reliable and repeatable and overall improvement over repetitive manual processes.

  ### 38. SailPoint is a very powerful automation and identity governance tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manbir K. | Information Security Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2021

**What do you like best about SailPoint?**

I like the automation of the life cycle events, certification process and being able to view all access a user has within the company.

**What do you dislike about SailPoint?**

The  managing of upgrades for identityiq.

**Recommendations to others considering SailPoint:**

SailPoint is a powerful tool  and can help an organization in many ways. We have been able to automate a lot of our processes and also develop control around admin access within the company.

**What problems is SailPoint solving and how is that benefiting you?**

We have resolved joiners, movers, and leavers within the company. The certification process has helped control access within the company. We have also utilized SailPoint to automate the provisioning of access.

  ### 39. Experience with the product is exceptional

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew G. | Sr Director, Enterprise (> 1000 emp.)

**Reviewed Date:** October 27, 2021

**What do you like best about SailPoint?**

We implemented in a manner that was logical for our organization.   This allowed us to progress, slowly gaining confidence in the software and ensuring management was on board with the solution.

**What do you dislike about SailPoint?**

The UI still needs improvement as it does not resize based on display

**What problems is SailPoint solving and how is that benefiting you?**

We use SailPoint for standardizing LCM processes and the re-certification of user access.

  ### 40. SailPoint IdentityNow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle L. | Lead, IAM Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about SailPoint?**

An extensive list of OOTB connectors. Very well done Web Services and SCIM connectors for other applications. Clean, easy to use UI.

**What do you dislike about SailPoint?**

A lot of customization can only be done through API calls. Several common use cases not implemented yet.

**What problems is SailPoint solving and how is that benefiting you?**

Automating user lifecycle across systems. Reduction in manual account maintenance and human error.

  ### 41. SailPoint

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about SailPoint?**

Well rounded IAM automation solution, excellent customer support

**What do you dislike about SailPoint?**

Lack of some required features in some basic functional areas.

**Recommendations to others considering SailPoint:**

Good tool but deflinately do your due diligence in making sure it meets your business needs.

**What problems is SailPoint solving and how is that benefiting you?**

Legacy tool set that does not meet business or compliance needs.

  ### 42. Sailpoint as an identity access management tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about SailPoint?**

We used sailpoint for self service password reset, entitlement request, application request, governance group creation.

**What do you dislike about SailPoint?**

Life cycle updates was not configured properly, we use to run script manually.

**What problems is SailPoint solving and how is that benefiting you?**

Creating governance group, life cycle update, password reset and maintaining self service dashboard.

  ### 43. Project Leader

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** November 08, 2021

**What do you like best about SailPoint?**

Customer Success team is always a strong advocate for the customer.  Great management practices of tracking open issues and providing escalations when necessary.

**What do you dislike about SailPoint?**

At times, SP does not deliver on promised deadlines for roadmap functionality.

**What problems is SailPoint solving and how is that benefiting you?**

Setting firm dates for the Epic SER connector would be a good start.

  ### 44. All About that Access!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 24, 2021

**What do you like best about SailPoint?**

I liked how user-friendly it felt after the previous homegrown solution that was previously used.

**What do you dislike about SailPoint?**

I think that from a technical aspect, it is definitely intended to be an out of the box solution, which is standard for this kind of product but it took a lot longer to implement based on how things were being done.

**What problems is SailPoint solving and how is that benefiting you?**

access and identity management for a corporate office along with some additional solutions

  ### 45. Password help

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2018

**What do you like best about SailPoint?**

I like that I am able to set security questions in case I forget my password instead of calling tech support

**What do you dislike about SailPoint?**

I have yet to encounter anything negative about the product.

**What problems is SailPoint solving and how is that benefiting you?**

I am able to reset password easily if I forget it.

  ### 46. It has been of great help to automate a large amount of information in a fairly secure way

**Rating:** 3.5/5.0 stars

**Reviewed by:** Harold P. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 19, 2020

**What do you like best about SailPoint?**

Its installation and use are quite simple to carry out, in fact, during all its use the number of times I made a request for support to customer service was practically nil, and the few times I did it I got a response in a period of time quite impressive, the ease with which it integrates with other applications is something quite impressive, the fact that we can enter the information into the system in a fairly simple, practical and fast way is not of great help to make future queries of the information.

**What do you dislike about SailPoint?**

I must say that I have not found any negative aspect that makes me not recommend Intello, it is that if we put all the parts together such as performance, functionality and ease of use they make it the perfect solution for any business, and in fact, us It has worked for us perfectly and without major problems in terms of its use.

**What problems is SailPoint solving and how is that benefiting you?**

It has been being of great help to us to automate and digitize a large amount of information in a fairly safe, easy, fast and accessible way, in such a way that we can access the data in a more secure and efficient way at any time that we need it, thus facilitating everything that refers to consultations, editing and information management.

  ### 47. Sailpoint is a great tool, but you need to know how to use it

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Glass, Ceramics & Concrete | Enterprise (> 1000 emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about SailPoint?**

Group reviews are easy for our organization to set up now.

**What do you dislike about SailPoint?**

A lot of issues can occur if one thing breaks.

**What problems is SailPoint solving and how is that benefiting you?**

Disabling users automatically upon termination.  Befefits are when we can just create a report from sailpoint to show auditing.

  ### 48. Great SaaS Management tool you don’t know you need till you have it

**Rating:** 4.5/5.0 stars

**Reviewed by:** Erin M. M. | Panelist, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2020

**What do you like best about SailPoint?**

First off, the team is great and extremely helpful, communicative, available, and frankly, cool. The customer service level they provide in setting up and maintaining the Intello infrastructure in your environment is a step above. They are incredibly responsive to bug fixes and prioritization of deal-breaking or pain points related to product and ask smart, diligent questions to make sure that the right solution is created based on the problem to be solved, not just the ask.

It is integration heavy and works well with most startup (and larger) environments, particularly centered around “core portfolio” services—IDP (Google, Okta, OneLogin), a spend platform (Xero, Expensify, Netsuite), and daily use tools (Zoom, Dropbox, etc.). Because it creates ample cross-checking, the likelihood of a service in use slipping through the cracks goes way down.

The product itself is also incredibly customizable and serves well for cross-functional use between IT, Compliance, DevOps, Finance, and in some cases, HR. Because teams can create fields applicable to their specific logging needs (and also log usage by team and department), it can serve as a reliable source of truth for all.

**What do you dislike about SailPoint?**

Intello is still growing, and there are aspects of the product that still reflect that. It does not (yet) have tiered permissioning and access levels, could use a UI refresh, and needs a more robust syncing mechanism when tying teams and departments to existing Okta groups for automation.

**Recommendations to others considering SailPoint:**

Intello has committed to build a product that is IT-focused, but has done a stellar job of building a product that is multi-functional for a wider audience. When considering the IT community, they shine at creating spaces for us to meet and collaborate, understand our philosophies, and connect like-minded professionals. They really stand behind the work they do and make a concerted effort that it represents the decision-makers they want engaging (and know have to in a corporate environment) and utilizing this product.

**What problems is SailPoint solving and how is that benefiting you?**

Intello is a fantastic tool for discovery when you have no collective source to start with. It provides a catalogue almost immediately that can be evaluated and maintained with easy access to remediation and access rescinding when the tool is no longer in use.

It is easy to use, making the spin-up time minimal and the cross-team collaboration more accessible (our partner teams were in there logging their own data almost immediately).

This was an exceptional addition during our compliance reviews (particularly SOC2) where before we had no source of truth around our tools and their compliance requirements. It was both a deliverable list with context, but also a quick location of reference and action when preparing for audit or responding to audit requirements.

We also found that it served as an active track of spend, which was a surprisingly beneficial way of beginning to create an argument for tool retention and expansion or retirement. Furthermore, we could see if people were signing up for trials in an unapproved method (from spend spikes) and point them to our contract and/or provide an appropriate hand slap. It’s a useful portfolio when building metrics around contract renewals (and a location to keep your contracts)  and assessing the right number of users/seats to price.

**Official Response from Kelsie Skinner:**

> Thank you for the thoughtful review Erin! We're so glad you're finding value in the platform and from the team. It's imperative that we understand your goals and challenges to continue to shape our product around solving them. We've also heard your feedback - UI tweaks are being released weekly, team syncing with Okta is improving, and tiered permissioning is underway!

  ### 49. Best option to Manage SaaS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2020

**What do you like best about SailPoint?**

Full visibility of our usage data for all SaaS apps and install-based SaaS like Microsoft Office. Also only vendor who can actually reveal all shadow IT, even the free apps that employees are signing up for.

**What do you dislike about SailPoint?**

I would like our accounting team to use it more, I think they'd find a lot of value in it. Right now it's primarily IT and Security users in Intello. But that's probably on us for not having the time to loop them in more.

**Recommendations to others considering SailPoint:**

Integrate. Everything.

**What problems is SailPoint solving and how is that benefiting you?**

We've saved a lot of money on pro licenses that weren't being used and we could downgrade to free. We were able to lock down unsanctioned apps that people had signed up for or expensed on their own. Intello also automatically notifies us if one of the SaaS vendors we use experiences a data breach or security vulnerability, and I can see in the platform who is using it so I can push out updates or shut down 3rd party permissions right from the platform.

  ### 50. Robust SaaS spending platform and getting better!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about SailPoint?**

- The ability to easily integrate our various platforms to gain visibility into all software, including spending, usage, and compliance
- The support team is extremely responsive and takes feedback
- Personalized pro-active email security alerts about platforms actively being used in my environment

**What do you dislike about SailPoint?**

- Still rolling out core features (which is not necessarily a bad thing), such as filtering/search features

**What problems is SailPoint solving and how is that benefiting you?**

- Visibility into software spending across the organization without IT previously knowing or owning platforms, shadow IT and using the platform as a vendor management system.


## SailPoint Discussions
  - [What is SailPoint used for?](https://www.g2.com/discussions/sailpoint-what-is-sailpoint-used-for) - 2 comments
  - [What database does SailPoint use?](https://www.g2.com/discussions/what-database-does-sailpoint-use) - 1 comment
  - [What is SailPoint used for?](https://www.g2.com/discussions/what-is-sailpoint-used-for) - 2 comments

- [View SailPoint pricing details and edition comparison](https://www.g2.com/products/sailpoint/reviews?login_required=true&page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-10+14%3A03%3A48+-0500&secure%5Bsession_id%5D=0f7d654b-c00a-49f4-8b5c-99425eae49c9&secure%5Btoken%5D=33efe695e570acad6dff374671beea36a187824b7b599b1eb7ccbec353a7dab8&format=llm_user)
## SailPoint Integrations
  - [6sense Sales Intelligence](https://www.g2.com/products/6sense-sales/reviews)
  - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)
  - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [AWS Identity and Access Management (IAM)](https://www.g2.com/products/aws-identity-and-access-management-iam/reviews)
  - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews)
  - [Azure Portal](https://www.g2.com/products/azure-portal/reviews)
  - [Bright Data](https://www.g2.com/products/bright-data/reviews)
  - [CyberArk Privileged Access Manager](https://www.g2.com/products/cyberark-privileged-access-manager/reviews)
  - [Databricks](https://www.g2.com/products/databricks/reviews)
  - [D&amp;B Connect](https://www.g2.com/products/d-b-connect/reviews)
  - [D&amp;B Finance Analytics Credit Intelligence](https://www.g2.com/products/d-b-finance-analytics-credit-intelligence/reviews)
  - [Dynatrace](https://www.g2.com/products/dynatrace/reviews)
  - [HALO](https://www.g2.com/products/halo-2025-11-06/reviews)
  - [IFS assyst](https://www.g2.com/products/ifs-assyst/reviews)
  - [Impartner PRM](https://www.g2.com/products/impartner-prm/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [LIFELINK](https://www.g2.com/products/lifelink/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Oracle Database](https://www.g2.com/products/oracle-database/reviews)
  - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews)
  - [OutSystems](https://www.g2.com/products/outsystems/reviews)
  - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews)
  - [Salesforce Data 360 (formerly Data Cloud)](https://www.g2.com/products/salesforce-data-360-formerly-data-cloud/reviews)
  - [Salesforce Partner Cloud (formerly Salesforce PRM)](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews)
  - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Sophos United Threat Management](https://www.g2.com/products/sophos-united-threat-management/reviews)
  - [Treasure Data Customer Data Platform](https://www.g2.com/products/treasure-data-customer-data-platform/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)

## SailPoint Features
**Additional Functionality**
- Secure Data Storage
- User Defined Attributes
- Third-Party Integrations
- Reporting/Analytics
- Audit Trail
- Automated Scheduling
- Active Directory Integration
- Secure Login
- Real-Time Notifications
- Event Logs
- Activity Dashboard
- Generative AI
- Risk Assessment
- Self Service Portal
- Data Verification
- Customizable Templates
- Biometrics
- Security Auditing
- AI Copilot
- Real-Time Data
- Reporting & Statistics
- Monitoring
- HIPAA Compliant
- Real-Time Monitoring
- Customizable Reports
- Risk Analysis

**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Additional Functionality**
- Fraud Detection
- PCI Compliance
- Application Management
- Audit Management
- Single Sign On
- Secure Data Storage
- SSL Security
- Privileged Account Management
- Reporting & Statistics
- Two-Factor Authentication
- Member Accounts
- HIPAA Compliant
- AI Copilot
- Self-Service Access Request
- User Provisioning
- Audit Trail
- Third-Party Integrations
- Real-Time Notifications
- Active Directory Integration
- Authentication
- Compliance Management
- Workflow Management
- Access Controls/Permissions
- Access Management
- Secure Login
- Customizable Branding
- Real-Time Monitoring
- Security Auditing
- Policy Management
- Data Synchronization
- Collaboration Tools
- API
- Unified Directory
- Multi-Factor Authentication
- Biometrics
- Activity Dashboard
- Generative AI
- Credential Management
- Event Logs
- Real-Time Analytics
- Password Management
- Access Certification
- Self Service Portal
- Mobile Access

**User on/off Boarding**
- Self Service Access requests
- Smart/Automated Provisioning
- Role Management
- Policy Management
- Access Termination
- Approval Workflows
- Compliance Management
- Audit Management
- Workflow Management
- Template Management
- Application Management
- Password Management
- Access Management

**Tracking**
- Spend Tracking 
- SaaS Utilization Tracking 
- User Sentiment Tracking 

**Administration**
- Bi-Directional Identity Synchronization
- Policy Management
- Cloud Directory
- Application Integrations
- Password Synchronization
- Password Management
- Credential Management
- Password Policies

**Functionality**
- Structure type
- Contextual search
- Template algorithms
- Custom algorithms
- False-positive management
- Multiple file and location types
- Real-time monitoring
- Dashboard
- Compliance
- Reporting
- Data Dictionary Management
- Metadata Management
- Workflow Management
- Compliance Management

**Functionality**
- User provisioning
- Password manager
- Single Sign-on
- Enforces policies
- Authentication
- Multi-factor authentication
- Two-Factor Authentication

**Monitoring**
- Investigate
- Monitoring
- Misconfigurations
- Integrate
- Visability
- Continuous Monitoring

**Access control - Cloud Infrastructure Entitlement Management (CIEM)**
- Policy Management
- Fine-Grained Access Control
- Role-Based Access Control (RBAC)
- AI-driven access control

**App Management**
- App Usage Monitoring
- Custom Workflows
- Shadow IT Discovery
- Self-Service App Store
- Centralized Management Console
- Onboarding & Offboarding Automation
- Email Management
- Spend Management
- Inventory Management
- Workflow Management
- SaaS Operations Management
- HR Management
- Contact Management
- Task Management
- User Management
- Deadline Management
- Employee Management
- Contract/License Management
- License Management
- Compliance Management
- Vendor Management
- Audit Management
- Renewal Management

**Discovery & Classification - Data Security Posture Management (DSPM)**
- Continuous real‑time monitoring
- Discover & classify sensitive data
- Custom classification support

**Lifecycle & Provisioning - Non-Human Identity Management (NHIM) Solutions**
- Credential Rotation & Revocation
- Automated Registration & Provisioning
- De-Provisioning & Retirement

**User Maintenance**
- Self Service Password Reset
- Bulk Changes
- Bi-directional Identity Synchronization

**Cloud Visibility**
- Data Discovery
- Cloud Registry
- Cloud Gap Analytics

**Compliance**
- Access Management
- At-Risk Analysis
- DLP Configuration
- Sensitive Data Compliance

**Management**
- Contract Management 
- Application Catalog 
- Dashboards and Visualizations 

**Authentication **
- Multi-Factor Authentication
- Biometric Authentication
- Other Authentication Methods
- Role-Specific Authentication

** Type**
- On-premises solution
- Cloud-solution

**Remediation**
- Remediation
- Audit

**Monitoring - Cloud Infrastructure Entitlement Management (CIEM)**
- Monitoring
- AI-based detection

**Security**
- Role-Based Access Control
- Threat Detection Alerts
- Compliance Monitoring
- Approval Process Control

**Agentic AI - Sensitive Data Discovery**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Third-Party Integrations

**Risk Prioritization - Data Security Posture Management (DSPM)**
- Detect excessive entitlements & toxic combinations
- Compliance posture assessment
- Risk‑based exposure scoring

**Access, Authentication & Authorization - Non-Human Identity Management (NHIM) Solutions**
- Fine-Grained Access Control
- Machine-Native Authentication Methods
- Contextual / Just-In-Time Access

**Additional Functionality**
- Data Visualization
- Visual Analytics
- Multiple Data Sources
- Sensitive Data Identification
- Data Import/Export
- Trend Analysis
- Data Transformation
- AI Copilot
- Search/Filter
- File Sharing
- API
- Customizable Reports
- Dashboard Creation
- Forecasting
- Reporting/Analytics
- Generative AI
- Self Service Data Preparation
- Data Connectors
- Data Mapping
- Access Controls/Permissions
- Data Extraction
- Activity Tracking
- Data Cleansing
- Drag & Drop
- Alerts/Notifications
- Publishing/Sharing
- Data Synchronization
- Big Data Analytics
- Ad hoc Query
- Data Modeling
- AI/Machine Learning

**Additional Functionality**
- Role-Based Permissions
- Data Analysis Tools
- Anomaly/Malware Detection
- Risk Alerts
- Password Management
- Access Management
- Data Classification
- Access Control
- Incident Response Checklists
- Active Directory Integration
- Multi-Factor Authentication
- Search/Filter
- Real-time Alerts
- Remediation Management
- Risk-Based Authentication
- Configuration Management
- Generative AI
- Activity Dashboard
- AI Copilot
- Prioritization
- Deception Management
- Root Cause Analysis
- Identity Verification
- Access Certification
- Behavioral Analytics

**Governance**
- Identifies and Alerts for Threats
- Compliance Audits

**Security**
- Data Security
- Data loss Prevention
- Security Auditing
- Real-Time Data
- Cloud Application Security
- SSL Security

**Administration**
- Database Management
- Deduplication 
- Backup
- API / integrations

**Insights**
- Recommendations  
- Spend Forecasting and Optimization 
- Peer Benchmarking 
- Reporting

**User Experience**
- Self-Service Experience
- Mobile App Usability
- Multilingual Support
- Remote Support

** Reporting**
- Activity Tracking
- Reporting
- Access & Permission Change Reporting
- Compliance & Audit Trail Export
- Ad hoc Reporting
- Role-Based Permissions
- Real-Time Reporting

**Auditing - Cloud Infrastructure Entitlement Management (CIEM)**
- Visibility
- Compliance Reporting

**AI Features**
- Auto-fill Custom App Details
- AI Assistant

**Remediation & Governance - Data Security Posture Management (DSPM)**
- Guided remediation actions
- Integration with enforcement tools
- Track remediation progress & trends

**Visibility, Governance & Compliance - Non-Human Identity Management (NHIM) Solutions**
- Policy Enforcement & Governance
- Audit Logging & Activity Monitoring
- Integration with IAM/Cloud/DevOps Ecosystem
- Discovery & Inventory of Non-Human Ids

**Additional Functionality**
- Mobile Access
- Employee Portal
- AI Copilot
- Employee Database
- Secure Password Sharing
- Single Sign On
- Group Passwords
- Generative AI
- Self-Service Access Request
- Alerts/Notifications
- Remote Access/Control
- Self Service Portal
- Password Database
- Remote Access & Monitoring
- Application Security
- Password Protection
- Password Generator
- Reminders
- Reporting/Analytics

**Administration**
- Reporting
- Mobile App
- Ease of set up for target systems
- APIs

**Identity**
- SSO
- Governance
- User Analytics
- Real-Time Analytics
- Visual Analytics
- Reporting/Analytics

**Security **
- Multi-Factor Authentication
- Data Transport
- Data Types
- Security Tools

**Spend Management**
- Budget Tracking
- Vendor Consolidation Insights
- Renewal Notifications
- AI Contract Parsing
- Cost Allocation
- Renewal Spend Forecasting
- Generative AI
- Status Tracking
- Real-Time Notifications
- Budgeting/Forecasting

**Agentic AI - SaaS Spend Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Authentication & Authorization - Identity and Access Management (IAM)**
- Adaptive & Contextual Access Control

**Additional Functionality**
- Alerts/Notifications
- AI Copilot
- Access Controls/Permissions
- Endpoint Management
- Intrusion Detection System
- Compliance Management
- HIPAA Compliant
- Search/Filter
- API
- Two-Factor Authentication
- Data Visualization
- Risk Assessment
- Real-Time Monitoring
- Event Logs
- Activity Dashboard
- Audit Management
- Cloud Security Policy Management
- Vulnerability Protection
- Anti Virus
- Incident Management
- Threat Intelligence
- Real-Time Reporting
- Reporting & Statistics
- User Management
- Encryption
- Vulnerability Scanning
- Generative AI
- Status Tracking
- Third-Party Integrations
- Real-Time Notifications
- Patch Management
- Monitoring
- Cloud Encryption

**Agentic AI - SaaS Management Platforms (SMP)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Accounting Integration

**Administration & Governance - Identity and Access Management (IAM)**
- Identity Lifecycle Management
- Self‑Service Account Management
- Member Accounts
- User Management
- Multiple User Accounts

**Additional Functionality**
- Real-Time Data
- Spend Analysis
- Transaction History
- Self Service Portal
- Activity Dashboard
- Usage Tracking/Analytics
- Collaboration Tools
- Member Accounts
- Reporting/Analytics
- Onboarding
- Customizable Branding
- Data Visualization
- Reporting & Statistics
- Single Sign On
- Audit Trail
- Real-Time Analytics
- AI Copilot
- Customizable Reports
- API

**Generative AI - Identity and Access Management (IAM)**
- AI‑Driven Access Anomaly Detection
- Automated Policy Tuning
- Predictive Role Recommendations

**Additional Functionality**
- Secure Data Storage
- User Defined Attributes
- Third-Party Integrations
- Reporting/Analytics
- Audit Trail
- Automated Scheduling
- Active Directory Integration
- Secure Login
- Real-Time Notifications
- Event Logs
- Activity Dashboard
- Generative AI
- Risk Assessment
- Self Service Portal
- Data Verification
- Customizable Templates
- Biometrics
- Security Auditing
- AI Copilot
- Real-Time Data
- Reporting & Statistics
- Monitoring
- HIPAA Compliant
- Real-Time Monitoring
- Customizable Reports
- Risk Analysis

## Top SailPoint Alternatives
  - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,338 reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (873 reviews)
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,928 reviews)

