--- title: SailPoint Reviews meta\_title: 'SailPoint Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 196 reviews by the users' company size, role or industry to find out how SailPoint works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 196 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # SailPoint Reviews & Product Details Visit Website SailPoint is the leader in identity security for the modern enterprise. Harnessing the power of AI and machine learning, SailPoint automates the management and control of access, delivering only the required access to the right identities and technology resources at the right time. Our sophisticated identity platform seamlessly integrates with existing systems and workflows, providing the singular view into all identities and their access. We meet customers where they are with an intelligent identity solution that matches the scale, velocity and environmental needs of the modern enterprise. SailPoint empowers the most complex enterprises worldwide to build a security foundation grounded in identity security. * * * Product Website SailPoint Seller [SailPoint](https://www.g2.com/sellers/sailpoint) Discussions [SailPoint Community](https://www.g2.com/products/sailpoint/discuss) Solution Type All-in-One Overview by Katherine Cola Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 7 months [ View More Pricing Information ](https://www.g2.com/products/sailpoint/pricing) ## SailPoint Integrations (35) What do users say about integrations? 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](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Cloud ERP (SAP S/4HANA Cloud) ](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Concur ](https://www.g2.com/products/sap-concur/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP ECC ](https://www.g2.com/products/sap-ecc/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP SuccessFactors HCM ](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)[ ![Product Avatar 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews) Show More ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 10/1/2025 "SailPoint IDN: Cloud-Native IAM with Too Many Gaps" 3.5/5 What do you like best about SailPoint? No on-prem infrastructure required, making it easier to deploy and scale for modern IT environments. This is the biggest advantage of choosing IDN. Supports a wide array of out of the box connectors and APIs for integrating with cloud and on-prem apps. As a SaaS product, it receives regular updates and patches without customer side maintenance. While not perfect, recent UI improvements for end-user access requests and certifications have made certain tasks easier Review collected by and hosted on G2.com. What do you dislike about SailPoint? The interface is overly basic and lacks essential features, you can’t sort access certifications or search within them, making navigation and management unnecessarily tedious. Identity refreshes happen twice daily at approximate times, but you can't control when. Documentation is vague on the exact timing, which complicates planning and troubleshooting. The platform is poorly documented. Common issues take weeks for support to resolve, and when you ask for docs, you often get pointed to outdated or irrelevant material. Review collected by and hosted on G2.com. What problems is SailPoint solving and how is that benefiting you? Manual Identity & Access Management (IAM) Processes. Having comprehensive life cycle management for the users. Lack of Visibility into Who Has Access to What. Compliance and Audit Challenges Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Pradeep K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pradeep K.") PK Pradeep K. Lead SW Engineer Enterprise (\> 1000 emp.) 9/30/2025 "SailPoint IIQ best in class" 5/5 What do you like best about SailPoint? This is the best product I have used, and it is very easy to operate. I have been using it for the past four years after migrating from OIm. We have been able to use it for all possible use cases. In particular, I handle user access reviews, and the product supports millions of line items seamlessly. I feel fortunate to have this product, as it has helped us strengthen our security. Review collected by and hosted on G2.com. What do you dislike about SailPoint? We have certain use cases where we want to provide access to end users, but making UI changes to improve their experience is not straightforward. As a result, we often end up looking for external solutions. Review collected by and hosted on G2.com. What problems is SailPoint solving and how is that benefiting you? Our organization faces complex compliance requirements, which means we must provide evidence for both internal and external audits. We also manage onboarding and offboarding service level agreements, conduct user access reviews, and address a variety of IAM use cases. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Hemanth K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hemanth K.") HK Hemanth K. Head of Cyber Identity & Engineering I Information Security Hospital & Health Care Enterprise (\> 1000 emp.) 3/17/2026 "Sailpoint your true IGA platform" 4.5/5 What do you like best about SailPoint? It provides identity governance and connects to multiple sources across the business. Review collected by and hosted on G2.com. What do you dislike about SailPoint? There is no straightforward licensing process, and the SAP modules are very complicated to license. Overall, there isn’t a clear structure, which makes it difficult to understand what’s needed. Review collected by and hosted on G2.com. What problems is SailPoint solving and how is that benefiting you? Correlating non-managed identities and linking identities across multiple sources of truth within the business, especially in organizations with complex structures. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: Organic ![Romulo C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Romulo C.") RC Romulo C. Cyber Segurity Consult Telecommunications Enterprise (\> 1000 emp.) 5/28/2025 "Practical Tool for Access Governance" 5/5 What do you like best about SailPoint? I really like the practicality of the SailPoint tool. Its functionality helps me in the development, auditing, and governance of access in an efficient manner. The experience with SailPoint improved significantly after installation and integration with other applications, which greatly facilitated the processes. The usability of the tool is highly appreciated, as it simplifies complex tasks related to identity management. Review collected by and hosted on G2.com. What do you dislike about SailPoint? There is nothing Review collected by and hosted on G2.com. What problems is SailPoint solving and how is that benefiting you? I use SailPoint to manage identities and access governance, facilitating audits and development. The convenience significantly improves our process. Review collected by and hosted on G2.com. Show More 11/20/2025 Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Ankitha K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankitha K.") AK Ankitha K. IAM Engineer Mid-Market (51-1000 emp.) 7/2/2025 "sailpoint review" 5/5 What do you like best about SailPoint? What I like best about SailPoint is its ability to provide centralized, automated identity governance across a diverse set of applications. The platform's flexibility in customizing provisioning workflows, implementing RBAC, and enforcing access policies makes it both powerful and scalable. I also appreciate how access reviews and audit trails are built-in, which helps ensure compliance without added complexity. Review collected by and hosted on G2.com. What do you dislike about SailPoint? While SailPoint is powerful and flexible, one challenge I’ve faced is that certain customizations — especially around rules, workflows, and connector configurations — can become complex and require deep technical knowledge. Also, error messages aren't always descriptive, which can slow down troubleshooting. However, with experience and proper logging, these issues become manageable. Review collected by and hosted on G2.com. What problems is SailPoint solving and how is that benefiting you? SailPoint is solving the critical problem of managing user access across a growing number of applications in a secure, automated, and compliant way. It helps eliminate manual provisioning, ensures that only the right people have the right access at the right time, and supports periodic access reviews for compliance. This benefits me by streamlining identity governance processes, reducing risk, and giving better visibility into who has access to what — all from a centralized platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Enterprise (\> 1000 emp.) 1/21/2026 "Easy Access Control Across Apps with Straightforward API Integration" 5/5 What do you like best about SailPoint? SailPoint makes it really easy to control access to multiple programs. I was not involved with the implementation but with the ease of API's the integration seems to be rather straightforward. I also like that it can be setup to reach out to managers on a periodic basis to ensure access should remain or be revoked. Review collected by and hosted on G2.com. What do you dislike about SailPoint? Nothing that I can think of at the moment. Review collected by and hosted on G2.com. What problems is SailPoint solving and how is that benefiting you? Integrates SSO for multiple applications we use. It also allows RBAC which is essential to ensure access rights remain constant. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") CC Verified User in Computer Software Mid-Market (51-1000 emp.) 7/23/2026 "Centralized, Simple Access Management That’s Easy to Use" 5/5 What do you like best about SailPoint? Centralized, simple, and easy to use — the best way to manage access! Review collected by and hosted on G2.com. What do you dislike about SailPoint? The search engine filtering could be easier to use. Review collected by and hosted on G2.com. What problems is SailPoint solving and how is that benefiting you? Centralized access to the enterprise ecosystem. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite VM Vijay M. SR IAM Engineer Enterprise (\> 1000 emp.) 5/31/2025 "One of the best IGA Tools in the Market is SailPoint IIQ" 5/5 What do you like best about SailPoint? I like SailPoint becuase for their high quality products such as SailPoint IdentityIQ and SailPoint Identity Security cloud. They are the leaders in the IGA Space. They have broad list of connectors to support different applications integrations. SailPoint products are robust. Review collected by and hosted on G2.com. What do you dislike about SailPoint? I am disappointed working with SailPoint support time. Most of the time support team asks for the unnecessary details when we raise a case with support team. When folks from India raises tickets we get a response in different timezone by that time we can't replay immediately. In India working hour we will replay and then some one from onsite team replies back during night time, this process goes many days. When we ask for the call or meeting in overlap hours they denies. Review collected by and hosted on G2.com. What problems is SailPoint solving and how is that benefiting you? Currently, we have implemented Lifecycle events such as Joiner and Leaver. We also automated user access reviews for couple for LDAPS to support SOX and SOC Compliance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MA Mike A. Identity Administrator Enterprise (\> 1000 emp.) 5/28/2025 "Easy Deployment and Great Tool" 4.5/5 What do you like best about SailPoint? It's an awesome tool that allows us to automate our onboarding and offboarding tasks with ease. I like the ability to create custom workflows for situations that need it. When we've had issues, SailPoint's support team has been pretty on top of things. They respond quickly and I've had some team members go above and beyond to try and help us troubleshoot what is going on. Review collected by and hosted on G2.com. What do you dislike about SailPoint? The only downside I've experienced so far is with links from guides. Sometimes they are broken links to pages no longer available. To go along with that, sometimes the error messages we receive in the tenant aren't always so detailed, which forces us to open a case with Support. Review collected by and hosted on G2.com. What problems is SailPoint solving and how is that benefiting you? We have a current business process that is supposed to disable contractors if they are not active within a certain amount of time. With the option of Workflows, we were able to work with our implementation partner and create a Workflow that tracks users logon timestamps, and will disable if they are not signing in within a certain time frame. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite DK Dheeraj K. Senior software engimeer Enterprise (\> 1000 emp.) 5/28/2025 "Best IAM product" 5/5 What do you like best about SailPoint? Sailpoint’s reach connector support along with dedicated offerings for Saas and On-prim installation provides customers to select there product best suited for their needs. While my association with SailPoint primarily on IdentityIQ, I have really enjoyed implementing complex business cases with ease of customisation supported by available hooks in with different kinds of rules. IdentityIQ is primarily for complex costumers which there unique needs where costumers needs more control Of there IAM implementation, however you also get dedicated and professional support through their support portal. While we have IdentityIq for customers with more complex and larger user bases we do have Saas offerings with matching capabilities where you can have a mature IAM offering as a service with Identity Security Cloud. Review collected by and hosted on G2.com. What do you dislike about SailPoint? For IdentityIQ I believe there could be more use cases which can be given importance like non-human user and device management so that it could cater the need for managing use cases to support external identities as well ex: banking domain. Review collected by and hosted on G2.com. What problems is SailPoint solving and how is that benefiting you? Automating user access review does support solving a lot of auditing and control Overhead, while automated LCM saves overall turnaround time for new joiners and leavers insuring while we automate, we continue to be compliant. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about SailPoint? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SailPoint ](https://www.g2.com/products/sailpoint/discussions/new) GU Guest User • Last activity about 1 month ago What database does SailPoint use? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-database-does-sailpoint-use) GU Guest User • Last activity almost 3 years ago What is SailPoint used for? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/sailpoint-what-is-sailpoint-used-for) [ View all Discussions ](https://www.g2.com/products/sailpoint/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 7 months ### Return on Investment 17 months ### Average Discount 12% [ View More Pricing Information ](https://www.g2.com/products/sailpoint/pricing) SailPoint Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ebfae2a9075850f9fa094c23484ef258/microsoft-entra-id.jpg "Product Avatar Image") Microsoft Entra ID 4.5/5(912) [ Compare Now ](https://www.g2.com/compare/microsoft-entra-id-vs-sailpoint) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6d0241f849d000763024744ff5901159/okta.png "Product Avatar Image") Okta 4.5/5(1,366) [ Compare Now ](https://www.g2.com/compare/okta-vs-sailpoint) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_17788341a77d74a75e455b93e69c1343/pingone-advanced-identity-cloud.png "Product Avatar Image") PingOne Advanced Identity... 4.4/5(31) [ Compare Now ](https://www.g2.com/compare/pingone-advanced-identity-cloud-vs-sailpoint) ##### ##### SailPoint Features User on/off Boarding Self Service Access requests Smart/Automated Provisioning Role Management Administration Ease of set up for target systems Functionality User provisioning Password manager Single Sign-on Type On-premises solution Cloud-solution [ View More Features ](https://www.g2.com/products/sailpoint/features) ## Top-Rated Alternatives [ ![Okta](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Okta") Okta 4.5/5(1,366) ](https://www.g2.com/products/okta/reviews) [ ![Microsoft Entra ID](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Entra ID") Microsoft Entra ID 4.5/5(912) ](https://www.g2.com/products/microsoft-entra-id/reviews) [ ![JumpCloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JumpCloud") JumpCloud 4.5/5(4,063) ](https://www.g2.com/products/jumpcloud/reviews) [ View All Alternatives ](https://www.g2.com/products/sailpoint/competitors/alternatives) ##### Categories on G2 [Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)[SaaS Spend Management](https://www.g2.com/categories/saas-spend-management) [Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)[SaaS Spend Management](https://www.g2.com/categories/saas-spend-management)[Non-Human Identity Management (NHIM) Solutions](https://www.g2.com/categories/non-human-identity-management-nhim-solutions)[Sensitive Data Discovery](https://www.g2.com/categories/sensitive-data-discovery)[Identity Threat Detection and Response (ITDR)](https://www.g2.com/categories/identity-threat-detection-and-response-itdr)[SaaS Management Platforms (SMP)](https://www.g2.com/categories/saas-management-platforms)[Data Security Posture Management (DSPM)](https://www.g2.com/categories/data-security-posture-management-dspm)[Cloud Infrastructure Entitlement Management (CIEM)](https://www.g2.com/categories/cloud-infrastructure-entitlement-management-ciem)[Self-Service Password Reset (SSPR) Tools](https://www.g2.com/categories/self-service-password-reset-sspr-tools) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What specific conditions can be used to build conditional access policies?](https://www.g2.com/discussions/what-specific-conditions-can-be-used-to-build-conditional-access-policies)[Top AP and spend analysis tools for finance teams](https://www.g2.com/discussions/what-are-the-top-ap-and-spend-analysis-tools-for-finance-teams)[Most reliable MDR software for IT companies](https://www.g2.com/discussions/most-reliable-mdr-software-for-it-companies-which-one-do-you-recommend) [Which password tool is best for business security](https://www.g2.com/discussions/which-password-tool-is-best-for-business-security)[What product analytics software keeps data accurate and consistent when you are going through a platform migration without things breaking mid-analysis?](https://www.g2.com/discussions/what-product-analytics-software-keeps-data-accurate-and-consistent-when-you-are-going-through-a-platform-migration-without-things-breaking-mid-analysis)[Pros and Cons Details](https://www.g2.com/products/sailpoint/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)