BWise is a flexible, very customizable GRC software. Additionally, their support desk is quite good. Review collected by and hosted on G2.com.

BWise needs to improve its training and available online job aids for the system administrator. Today it can be difficult to self-learn. Review collected by and hosted on G2.com.

It's ok. It's not the best GRC I have ever used. But it does most of what you need Review collected by and hosted on G2.com.

I don't know what people are talking about when they say it's customizable. It's not. Very limited in that regard. And a lot of it you have to pay them to do it Review collected by and hosted on G2.com.

Good out of the box solution for Incident Management, which, with strong configuration ability we delivered a great solution for our business at relatively low cost. Review collected by and hosted on G2.com.

Sometimes there seems few people with the right knowledge to assist with things, but that may be a reflection of our very small scale and geographic isolation. Review collected by and hosted on G2.com.

I like the personal attention from the SAI360 staff, who help ensure that I can get my job done efficiently and produce a quality product. Review collected by and hosted on G2.com.

There is a lot in the system that I am not utilizing, and I wish I had the opportunity to explore optimization without it costing a lot of additional money Review collected by and hosted on G2.com.

It is User-friendly! That is the best part! In addition, great dashboards- Precise and usable reports can be produced. Review collected by and hosted on G2.com.

Not ideal to have to report separate in Business objects. Review collected by and hosted on G2.com.

We have brought Compliance, Internal Audit, Controlled Self Assessments, Corporate Material Risk Profiles and Divisional Risk Registers into a single platform which should allow us to gain greater insight into the status of each risk and key control from our three lines of defence. The additional benefit is to more easily understand what actions are open/overdue. Review collected by and hosted on G2.com.

We had to keep Incident Management, Construction & Operational Risk Registers, Vendor Management, Contractor Management, Modern Slavery Assessments on alternate platforms as SAI360 did not provide sufficient capability at the time of vendor selection.

Because we want our risk & controls universe to be the same for all modules it is a 'clunky' process and almost not worth the effort. As an example, it is not possible to update SAI360 in real-time in a project control meeting as there is a need to constantly move between processes. We have to 'mark-up' a printed copy of the risk register, then task someone to spend nearly half-a-day to update the system after a 2 hour meeting.

For our set-up the user experience is not intuitive, the look and feel is dated. The internal audit module does not really accommodate the creation of an audit report within the system. Review collected by and hosted on G2.com.

The application is completely customisable allowing us to do virtually anything that is required without the intervention of the Small Projects Team or other consultants.

The Technical Support (although paid for) is excellent, with extremely knowledgeable team members who are very patient and thorough. Although it is a small team, they are able to prioritise support requests and usually follow up on outstanding tickets in a timely manner.

The mobile app ROAM enables our workforce to submit records when not in mobile service areas, avoiding duplication of effort.

Clients are able to submit suggestions for enhancements through the IDEAS Portal, which other clients are then able to comment and vote on. Depending on the number of votes, the development team will review and add to the backlog. Review collected by and hosted on G2.com.

The small projects team is under-resourced, therefore, projects are on a waiting list for long periods of time, often without update.

While the IDEAS portal has managed the client base to identify and have resolutions developed to solve a number of problems, suggestions for enhancements are often left for very long periods of time without any progression. It is disappointing to see ideas that are still open after more than 12 months. It is probable that the development team is also under-resourced.

Server response times, particularly in Development and Test environments is often not so good. Having to wait for response on some functions of Configuration can be somewhat frustrating.

A request was made at a client conference around two years ago, for a "Client Forum" to be created, where Clients could collaborate. While this was virtually unanimously agreed by all the attendees to be a great improvement and, was promised by the presenters, this has still not been put in place, which is disappointing.

Audit logs are not very friendly. Often unique identifiers are listed instead of field names. Review collected by and hosted on G2.com.

One integrated system with interface to different modules with possibilities to link internal control, audit, risk management et cetera with each other and drive synergies. Review collected by and hosted on G2.com.

The standard modules can sometimes be difficult to re-configurate or adjust for customized purposes. Review collected by and hosted on G2.com.

I found a wide varity of choices on their library of training modules that are available to us to choose. The team assigned to support our company is brilliant, particularly in the initial stage of deployment where we encountered lots of challenges in building the platform, setting up a new database, etc. the project management team at SAI360 has been very helpful in assisting us to overcome the hurdles. Review collected by and hosted on G2.com.

We are a global company whereby the quality of multi-lingual languages is one of our main concerns. We learnt from our own experiences that there seems to be rooms for improvement amongst the translation of the Asian languages in traning modules we purchased for our local employees in Asia. Review collected by and hosted on G2.com.

The SAI360 team provides a great client experience on both the content and IT sides of the project. The product offerings are quality and wide-ranging. Customization and translation options are helpful and comprehensive. SAI's client account managers are skilled at managing projects and very collaborative with client needs. Review collected by and hosted on G2.com.

SAI is always working to improve IT support to clients. Review collected by and hosted on G2.com.